FY25 Commvault Support

The 42nd Contracting Squadron at Maxwell Air Force Base, Alabama, has issued a Request for Proposals (RFP) seeking a Sustainment Support Service Contract for Commvault Cloud HyperScale X Appliance Backup Storage Equipment that is approaching the end of its manufacturer's original warranty period. The Department of the Air Force Air Education and Training Command requires comprehensive technical support services for critical server backup and recovery infrastructure, including network shares, core applications, virtual machines, database servers, and Linux servers. The contract must provide unlimited 7x24x365 technical telephone support, remote diagnostics, on-site maintenance, and full parts/labor coverage using only new, original equipment manufacturer (OEM) parts that are Trade Agreement Act (TAA) compliant. The evaluation will be based on lowest-priced technically acceptable proposals, with awards made to offerors meeting minimum requirements and demonstrating compliance with the Statement of Work. All proposals must be submitted via email to the Contract Specialist and Contracting Officer by 10:00am CST on June 24, 2025, with the government utilizing various price analysis techniques including competitive proposals and comparison to previous purchases.

This opportunity is designated as a 100% small business set-aside under NAICS code 541519 (Other Computer Related Services) with a size standard of $30 million. The contract structure includes a firm-fixed price base period of one year with an optional one-year renewal period, providing flexibility for extended support services. While specific award values are not disclosed in the solicitation, contractors must provide unit and extended pricing documentation and maintain active registration in the DoD Systems for Award Management (SAM). The place of performance is Maxwell Air Force Base in Montgomery, Alabama, with delivery requirements to Building 1154, IT Warehouse, and contractor personnel must comply with base access and security protocols. The technical points of contact for this requirement are Mike Jamison and Johnny Batton from the 42nd Communications Squadron, who will oversee the technical aspects of the sustainment support services.