Full and open solicitation - preventative maintenance for dental system at lawton indian hospital in lawton, OK

The Department of Health and Human Services Indian Health Service seeks preventative maintenance services for a Dentsply Sirona Cerec dental system at Lawton Indian Hospital, with proposals due August 11, 2026. This is a full and open solicitation with no set-aside restrictions.

Place of performance is Fort Sill, Oklahoma. The contractor must provide comprehensive annual maintenance coverage for four pieces of equipment: Cerec Oral Scanner (serial #116880), Cerec Primemill (serial #658336), Cerec Primeprint (serial #703356), and Cerec Primeprint PPU (serial #803369). Services include scheduled preventative maintenance inspections performed by certified Dentsply Sirona technicians per manufacturer maintenance checklists, unscheduled repair visits with 48-hour on-site response time, and 24/7 technical support with unlimited customer service calls and 4-hour phone response time. Normal business hours support runs Monday through Friday, 8:00 AM to 5:00 PM Central Standard Time, excluding federal holidays. The contractor must provide a designated point of contact and toll-free telephone number answered during at least eight working hours between 8:00 AM and 5:00 PM, Monday through Friday.

The contract has a one-year base performance period and four optional renewal years, with estimated award date September 30, 2026. Contractor personnel must be qualified per manufacturer requirements, obtain visitor passes through Facilities Management, comply with tobacco-free facility policies, provide valid identification upon arrival, and submit service reports with checklists within five business days of completion. The NAICS code is 339114, Dental Equipment and Supplies Manufacturing. The PSC code is J065, Maint/Repair/Rebuild of Equipment—Medical, Dental, and Veterinary Equipment and Supplies. The contract includes OEM replacement parts, travel, and labor.