Fleet & Family Support Programs Global Staffing

Scope. Commander, Navy Installations Command (CNIC) requires comprehensive services, programs, personnel and administrative support for Fleet and Family Support Programs (FFSPs) located throughout CONUS and OCONUS, as specified herein. The Contractor shall implement and evaluate established services and programs designed to maximize the well-being of active duty, retirees, civilians (OCONUS) and their families. The Contractor shall develop concepts, structures, processes, procedures, and practices for meeting these objectives.

The purpose of this contract is twofold: one, to provide global staffing to augment existing FFSP and personnel; and two, to provide FFSP with webinar hosting, production and facilitation services through a learning management system.

The Contractor shall coordinate, manage and provide day-to-day client services to include information and referral, education and training, counseling and advocacy; non-medical case management, individual consultation, crisis response, information technology, data management and administrative support services necessary to achieve the Navy's FFSP mission. The Contractor must comply with regulatory and instructional guidance pertaining to FFSP certification standards and other required tasking and assignments. All positions require that contract employee complete Background Investigations as described in Section 9.4 and/or the Clinical Credentials Review and Approval process prior to employment as described in Section 9.5.3. SECNAVINST 1754.7A, dated 07 Nov 2005 provides the most current instructions for Credentials Review and Clinical Privileging of Clinical Practitioners/Providers in Department of the Navy Fleet and Family Support Program and Marine Corps Community Services. Periodic Technical Direction Letters may reprioritize order of performance and locations in accordance with Attachment 1.

The FFSP serves active duty members of the Navy, Marine Corps, Army, and Air Force plus their eligible family members; active duty members of foreign military services who are stationed in the area; reserve military personnel and their family members when they are eligible for military medical care, military members designated as severely wounded, ill and injured and their identified caretakers and, on a space available basis, military retirees and their family members and widows, eligible family members of military decedents and other groups as directed and authorized by higher authorities in response to special circumstances such as support to NAFI employees affected by Reduction-In-Force (RIF) or during disaster response.

The Contractor shall ensure that emphasis on the experiences associated with deployment, mobile lifestyles and other contingencies of military service is an integral part of all programming. As new program requirements emerge and priorities change over time, the Contractor must be flexible in adjusting service delivery methods and employ new approaches and technologies to meet changing needs while staying within the pricing specified in this contract.
Questions due to the KO no later than April 3, 2019 COB.
*Question due date has past and answers will be posted as soon as possible.
Proposal due date is no later than May 9, 2019 3:00pm CST **Amend 0001 will reflect new proposal due date

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