Final Solicitation for Cellular Wireless Managed Services (CWMS) 3. 0

The Department of Homeland Security's Office of Procurement Operations is seeking a single-award Indefinite-Delivery/Indefinite-Quantity (IDIQ) contractor to provide comprehensive Cellular Wireless Managed Services (CWMS) 3.0, which includes core cellular wireless services, mobile device management (MDM), carrier services, hardware, licensing, labor support, and telecommunications expense management. The solicitation follows a two-phase evaluation process with Phase 1 proposals due November 24, 2025 (mandatory down-select based on facility clearance and carrier commitment letters), and Phase 2 proposals due December 17, 2025. Offerors will be evaluated on management approach, web portal capability, past performance, and price, with non-price factors being more important than price. Key requirements include obtaining a Top Secret facility clearance and providing commitment letters from major carriers such as Verizon, T-Mobile, AT&T, and FirstNet. Amendment 0001, issued November 20, 2025, updated the RFP continuation pages, Statement of Work, and Pricing Template, including expansion of Factor 3 page limits from 10 to 15 pages and modifications to specific SOW sections and carrier services pricing instructions.

This solicitation is designated as a Total Small Business set-aside under NAICS code 517121 (Telecommunications Resellers), with a maximum contract value of $3,066,613,353.66 for the full 10-year period. The contract will support 12 DHS components managing approximately 150,000 lines of service, with a 12-month base period followed by nine optional 12-month periods (2025-2035). Key numerical details include pricing for approximately 21,000 cellular devices and 10,000 WiFi devices in the base period, with 5% annual growth projected across option periods, and labor support across multiple roles from helpdesk specialists to subject matter experts. The place of performance is Springfield, VA, and the contract will utilize Firm Fixed Price, Time and Materials, and Labor Hour order types to support DHS headquarters and components with flexible task order deployment options.