FINAL SOLICITATION - Cellular Wireless Managed Services (CWMS)

*****Amendment 0001*****

Amendment 0001 to Solicitation #70RTAC20R00000025 is being issued to accomplish the following:

1. Update RFP Continuation Pages.

2. Provide the CWMS 2.0 Pre-Proposal Conference audio file and presentation slides; and

3. Provide the Government's response to vendor questions received during the Pre-Proposal Conference.

Please see the following attachments for more information:

1. CWMS 2.0 70RTAC20R00000025 0001 SF30;

2. CWMS 2.0 70RTAC20R00000025 0001 RFP Continuation Pages;

3. CWMS 2.0 Pre-proposal Conference Audio;

4. CWMS 2.0 70RTAC20R00000025 0001 Pre-proposal Conference slides; and

5. CWMS 2.0 70RTAC20R00000025 0001 Pre-proposal Conference Q and As

*****Final RFQ*****

This is a FINAL Request for Proposal (RFP) for Cellular Wireless Managed Services (CWMS) 2.0 for the U.S. Department of Homeland Security (DHS). 

The purpose of this RFP is to establish an indefinite-delivery, indefinite-quantity (IDIQ) contract as a DHS-wide ordering vehicle for CWMS 2.0 to provide a comprehensive commercial cellular wireless managed services solution.  Under the proposed IDIQ contract, the Contractor shall provide DHS with streamlined invoicing, billing and payment services, device ordering and delivery processes, standardized reporting, and a robust means of providing wireless devices and services to its employees.

The required services will include but not be limited to: web portal for device ordering and management; cellular wireless equipment and devices; cellular and data service; Mobile Device Management (MDM); project management; services to enhance in-building cellular coverage; service desk services and other optional services. The IDIQ contract will enable access to multiple commercial cellular wireless carriers that include national service providers as well as local and regional providers to ensure maximum coverage.  The web portal will be a tool for wireless program management and will be customized for each DHS Component and will allow each Component to access and manage their wireless accounts with access to inventory management, equipment management and reporting capabilities.  The ultimate goal of these services will be to reduce wireless costs and find program efficiencies across the Department.

Specific information of this requirement is found in the attached FINAL RFP files listed below:

RFP Standard Form 1449

RFP continuation pages

RFP Attachment 1: Statement of Work

RFP Attachment 2: Offeror Certification of Minimum Requirements for Technical Acceptability

RFP Attachment 3: Instructions for Poral Demonstration

RFP Attachment 4: Pricing Template

RFP Attachment 5: Contractor Past Performance Customer Survey Questionnaire

This Solicitation Notice also provides the Government’s responses to the vendor questions submitted in response to the DRAFT RFP that was published on beta.SAM.gov on May 28, 2020 (see the file, “Q and As for DRAFT RFP.”)

To register for the virtual Pre-Proposal Conference scheduled for Tuesday, August 11, 2020, 10:00 a.m. eastern time (ET),  please send an email to CWMS2@hq.dhs.gov by 4:00 p.m. ET on Thursday August 6, 2020.  Please include the name(s), title(s), and company email address(es) for all individuals that will attend the event.  Registration confirmation emails with instructions for accessing the Pre-Proposal Conference will be sent by Friday August 7, 2020. 

Thank you for your continued interest in the DHS CWMS 2.0 requirement.

This is a FINAL Request for Proposal (RFP) for Cellular Wireless Managed Services (CWMS) 2.0 for the U.S. Department of Homeland Security (DHS). 

The purpose of this RFP is to establish an indefinite-delivery, indefinite-quantity (IDIQ) contract as a DHS-wide ordering vehicle for CWMS 2.0 to provide a comprehensive commercial cellular wireless managed services solution.  Under the proposed IDIQ contract, the Contractor shall provide DHS with streamlined invoicing, billing and payment services, device ordering and delivery processes, standardized reporting, and a robust means of providing wireless devices and services to its employees.

The required services will include but not be limited to: web portal for device ordering and management; cellular wireless equipment and devices; cellular and data service; Mobile Device Management (MDM); project management; services to enhance in-building cellular coverage; service desk services and other optional services. The IDIQ contract will enable access to multiple commercial cellular wireless carriers that include national service providers as well as local and regional providers to ensure maximum coverage.  The web portal will be a tool for wireless program management and will be customized for each DHS Component and will allow each Component to access and manage their wireless accounts with access to inventory management, equipment management and reporting capabilities.  The ultimate goal of these services will be to reduce wireless costs and find program efficiencies across the Department.

Specific information of this requirement is found in the attached FINAL RFP files listed below:

RFP Standard Form 1449

RFP continuation pages

RFP Attachment 1: Statement of Work

RFP Attachment 2: Offeror Certification of Minimum Requirements for Technical Acceptability

RFP Attachment 3: Instructions for Poral Demonstration

RFP Attachment 4: Pricing Template

RFP Attachment 5: Contractor Past Performance Customer Survey Questionnaire

This Solicitation Notice also provides the Government’s responses to the vendor questions submitted in response to the DRAFT RFP that was published on beta.SAM.gov on May 28, 2020 (see the file, “Q and As for DRAFT RFP.”)

To register for the virtual Pre-Proposal Conference scheduled for Tuesday, August 11, 2020, 10:00 a.m. eastern time (ET),  please send an email to CWMS2@hq.dhs.gov by 4:00 p.m. ET on Thursday August 6, 2020.  Please include the name(s), title(s), and company email address(es) for all individuals that will attend the event.  Registration confirmation emails with instructions for accessing the Pre-Proposal Conference will be sent by Friday August 7, 2020. 

Thank you for your continued interest in the DHS CWMS 2.0 requirement.