CWMS 2.0 FINAL RFP 70RTAC20R00000025 Attachment 3 - Instructions for Portal Demonstration.pdf

Updated EVALUATION PHASE 2

RFP No. 70RTAC20R0000025

Attachment 3 Instructions for Portal Demonstration

The Offeror shall demonstrate during the oral presentation their Telecommunication Expense Management Services (TEMS) portal capabilities using the below SOW requirements. At a minimum the Offeror should be able to demonstrate all the services/features and inventory counts from the Pricing Template.

Note: The Government will NOT use this demonstration for price analysis, but solely for technical evaluation purposes, and thus, the Offeror should not show the pricing provided in the pricing proposal.

# Capabilities

Fully meet DHS needs?

(To be completed by

DHS)

Yes No

1 Describe the complete Telecommunications Management Services (TMS) lifecycle processes to procure carrier services/devices (SOW

2.7.3 Cellular Wireless Devices, Accessories and Service), perform asset and inventory management service from procurement to recycling (SOW 2.6.3.1 Inventory Management Services), and perform invoicing and auditing services (SOW 2.6.4.1 Invoice Management and Audit Services).

2 Ability to track the inventory of devices, services, applications, licenses and accessories (SOW 2.6.3.1 Inventory Management Services).

3 Capability to track all changes requested and completed within the portal to include service and device history (SOW 2.1.1 Cellular Wireless Management Portal).

4 Depict how Moves, Adds, Changes, and Disconnects (MACD) services will be completed and communicated through automated notifications (SOW 2.1.4 Device Management via the Portal).

5 Outline how the management of zero usage service suspensions will be conducted to include up until notification from the Government to reinstate or cancel service (SOW 2.6.4.1.2 Wireless Usage Report).

6 Capability to track organization and components utilizing an Account Hierarchy Code (AHC) structure and site locations (SOW 2.1.1 Cellular Wireless Management Portal).

# Capabilities

Fully meet DHS needs?

(To be completed by

DHS)

Yes No

7 Ability to track users and service within a distinct category and editable comments (SOW 2.1.3 Portal Data Field Requirements).

8 Outline how policy management and enforcement to include sign off with be conducted (SOW 2.1.1 Cellular Wireless Management Portal).

9 Depict how the management of a technology refresh program will be completed (SOW 2.6.3.3 Technology Refresh).

10 Outline your expense management process to include billing (SOW

2.6.4.1 Invoice Management and Audit Services) and usage

information (SOW 2.6.4.1.5 Audit Analysis), service and contract management (warranty, terms and conditions) (2.11 Cellular Wireless Service Plans), and an analysis and optimization of plans, services, utilization (SOW 2.6.2 Contract Services).

11 Capability to monitor, track, report, and coordinate emergency telecommunication services to include Wireless Priority Services (WPS) (SOW 2.1.4 Device Management via the Portal).

12 Provide flexible/dynamic agency-controlled information fields and the ability to download data in multiple formats (CSV, XLS, XLSX, TXT, etc.)

(2.1.1 Cellular Wireless Management Portal).

13 Ability to configure reporting and the workflow approval process based on role-based permissions to including showing/hiding costs (SOW 2.1.2 Workflow).

14 Capability to perform a DHS authorized and approved data transfer between the portal and an applicable DHS financial, inventory, or contracting information system as the data source (2.4.1.3 Data Transfer Capabilities).