Family Programs Communications Application

The United States Army Special Operations Command (USASOC), specifically the 1st Special Forces Command (Airborne), is seeking a comprehensive Family Programs Communications Application platform to enhance communication between Community Resource Coordinators, Soldiers, and their families. The requirement involves continued use of Teamworks Hub Software, a commercial off-the-shelf solution that must provide both online and mobile application capabilities with features including event planning and management, administrative tools, data analysis, survey capabilities, and bi-directional communication functionality. The platform must integrate with Teamworks AMS (previously Smartabase) through open APIs, support data export capabilities, and enable seamless transfer of user profiles and custom tasks across organizations while maintaining 24/7 operational availability. Interested vendors must demonstrate they are authorized resellers of Teamworks Hub Software, show compliance with USSOCOM Directive 10-12, and explain how their platform will specifically support family resilience events. The initial sources sought response deadline was July 29, 2025, at 12:00 PM EST, but an updated notice extends the deadline to September 11, 2025, at 2:00 PM EST, with responses limited to three pages and submitted via email to Jonathan.long.civ@socom.mil.

This procurement does not utilize any set-aside designations and the government has indicated its intent to negotiate a sole source contract with Teamworks Tactical Solutions Inc. of Durham, North Carolina, as their market research suggests only this vendor can fulfill the specific requirements. The contract structure includes a base year of 12 months followed by four additional 12-month option periods, potentially spanning five years total. The contractor must provide one full-time equivalent employee on-site at Fort Bragg, North Carolina one day per week, with remaining work performed virtually, and must deliver technical support within 48 hours of any issues. No specific contract values or budget ranges have been disclosed in the available documentation, though the requirement emphasizes the need for continuous platform usage and comprehensive support services. If no other capable sources are identified through this market research effort, USASOC will proceed with sole source negotiations and post the results on SAM.gov.