Sources Sought - Family Programs Communications App.pdf

SOURCES SOUGHT/ NOTICE OF INTENT 18 July 2025

1st Special Forces Command Family Programs Communications Application H92239-25-Q-E001

The purpose of this sources sought / notice of intent is to provide industry the opportunity to identify themselves as interested sources capable of meeting the requirement of providing a Family Programs Communications Application - Teamworks Hub Software and Services.

The information sought herein shall not be construed as a request for quote (RFQ), request for proposal (RFP), Invitation for Bid (IFB), or as an obligation or commitment on the part of the Government to acquire any product or service. There shall be no basis for claims against the Government as a result of information submitted in response to the Sources Sought. Current market research shows that there is only one vendor capable of fulfilling the requirement. However, it is the Government’s intent to include responses to this Sources Sought when making its final determination to negotiate on a sole source basis.

The 1st Special Forces Command (Airborne) Family Programs seeks to enhance communication and optimize the delivery of family programs for Community Resource Coordinators, Soldiers, and Families.

To achieve this, an on-line platform with a connected mobile application is required. This platform will serve as a comprehensive solution for communication, survey data collection, local resource information, event planning, event sign-up, and interface with Community Resource Coordinators.

● Must be able to fully integrate via open API with electronic athlete management systems (Smartabase) and import other data integration tools.

● Ability to perform all fundamental platform tasks on a desktop or via a mobile application.

● Ability to send mass email, SMS (via long code), and voice communications, including the ability to schedule messages for delivery at future dates.

● Communications methods must include individual or group messages, as well as “message blasts” which are one-way communications only (e.g. recipients cannot reply to other recipients, only to the sender).

● Ability to track delivery of messages, SMS, and emails and their open/read statuses.

● Ability to securely house and share documents, forms and other related information and share them with users based on permissions.

● Ability to track user access to files and videos.

● Ability to grant users different communications access depending on role; for example, coordinators must be able to message all users, but service members or family members may only be able to message coordinators or other users in their unit.

● Ability to gather information through digital forms with DocuSign integration or through a form builder. Such information can be used to automatically update the user’s profile, keeping their information up to date. Responses can also be flagged automatically and alert designated staff members.

● Ability to build and maintain centralized calendars (e.g. PT, events, meals, travel, meetings, etc.) and calendars for individuals and user groups.

● Ability to track the attendance of users at calendar events, specifically through a “check-in” functionality which allows the scanning of a QR code by the user which automatically confirms and records their attendance.

● Must have a “Sign-Up” calendar functionality, where a calendar time slot for an event with a user-specified number of available slots can be pushed out to a specific group of users, and users can sign-up for that event on a first-come, first-served basis.

● Ability to display a centralized calendar of choice, including customer-specific logo, on an internet-connected monitor (e.g. in a team room) via a custom URL.

● Ability to generate automatic alerts and messages for calendar appointments and custom reporting for communications.

● Ability for administrative users to create wizard-driven data collection forms to capture information from users, including a range of questions including multiple choice, checkbox, short answer, numerical answer, drop down and number scale.

● Ability to assign and push out data collection forms to specific users by group or individual selection.

● Ability to associate family members with a specific DoD service member (e.g. their spouse) user account in the platform.

● Ability to execute all travel planning (e.g. itineraries, task lists, rooming lists, rosters) in one centralized location.

● Ability to add custom fields to user profiles.

● Ability to add custom notes to users.

● Ability to provide granular access to all users, including support staff, coordinators, etc.

● Ability to create a centralized location for user data.

● Ability to audit individual users’ usage.

● Ability to restrict access to data.

● Must have an open API which allows data to be pulled from and sent to the platform for user profiles, calendar items and custom tasks.

INTERESTED SOURCES CAPABLE OF FULFILLING THIS REQUIREMENT shall submit documentation addressing all required elements listed herein; providing only a reference to a website is unacceptable for purposes of this announcement and will not be considered or reviewed. All proprietary or corporate data received shall be clearly identified and shall be protected from release to sources outside the Government. Contractors interested in providing this service should be registered in the System for

Award Management (www.sam.gov). Contractors responding to this Sources Sought are asked to provide the following information:

1. Company's full name and address

2. UEI number

3. Applicable North American Industry Classification Standards (NAICS)

4. Business size (whether a large, small, small-disadvantaged, 8(a), HUBZone, woman-owned, Service-Disabled Veteran Owned Small Business, historically black college or university and/or minority service institute)

5. Address, and a point of contact.

Respondents should advise the Government of pending changes in the business size status. In addition, any additional documentation.

FINAL DETERMINATION: Provided no other interested sources with the capability to fulfill this requirement are identified, USASOC intends to negotiate on a sole source basis with Teamworks Tactical Solutions Inc., located at 122 E Parrish ST, Durham, NC 27701-3319.

Responses shall be submitted electronically via email to Jonathan.long.civ@socom.mil. All responses shall be submitted by 12:00 PM EST on Tuesday, 29 July 2025. Respondents are cautioned that due to file size limitations and e-mail security protocols, there is a risk that not all correspondence will be received by this office. It is the interested parties' responsibility to ensure receipt of all e-mail and faxed correspondence. If receipt has not been acknowledged within 24 hours, please contact the Contracting Office at 910-908-9405.

Respondents will NOT be individually notified of the results. However, if the final determination results in the verification of a sole source negotiation, a Notice of Intent to Sole Source and the redacted Justification and Approval will be posted to SAM.gov.

mailto:Jonathan.long.civ@socom.mil