Amendment 1 - ESS Alarms MX and Repair

The Department of the Air Force Space Command, through the 21st Security Forces Squadron, seeks a small business set-aside contractor to provide 24/7 preventive maintenance and corrective repair services for all Electronic Security Systems at Peterson Space Force Base, with proposals due October 2, 2026, and questions due September 18, 2026.

Performance period runs nine months from November 30, 2026, through four one-year option periods and a six-month extension, totaling 63 months through March 1, 2032. Place of performance is Peterson Space Force Base, Colorado Springs, Colorado. The NAICS code is 561621 (Security Systems Services), with a $25 million size standard. This is a Firm Fixed Price purchase order structured as a combined synopsis/solicitation under FAR Part 12 for commercial items.

The contractor must manage, inspect, maintain, and repair AMAG access control systems (including associated CCTV equipment, video software, and Microsoft cluster server software) and Qogniy Video Management Software (QVMS) Ocularis systems (including operating stations and servers), with no-notice response capability 365 days annually. All on-site technicians must hold current, manufacturer-validated certifications in both AMAG and QVMS, with proof required within 48 hours of award and upon any personnel substitution. At minimum, one employee must hold a Defense Security Service Secret clearance. During regular duty hours (Monday–Friday, 7 a.m. to 4 p.m.), an AMAG-certified technician with minimum five years' experience must be available on-site for technical support with 24/7 base access. Contractor personnel requiring frequent base visits must obtain identification and vehicle passes within 14 days prior to inspection; those requiring logical or physical access to DoD computer networks must obtain Common Access Cards.

Corrective maintenance response times are two hours for AMAG catastrophic failures (repair to partial within 24 hours), four hours for major malfunctions (repair to partial within 24 hours), and 24 hours for partial failures (repair within 72 hours); QVMS requires 72-hour response with 96-hour repair timelines. Critical security patches and firmware updates must be applied within 14 calendar days of release. The contractor must submit a preventive maintenance plan within 30 days of award and monthly service reports by the fifth workday of each month. Parts costing up to $15,000 require Contracting Officer's Representative approval; amounts exceeding that require Contracting Officer approval. All necessary materials, consumables, and incidental hardware are contractor-furnished except government-approved parts tracked through a not-to-exceed line item.

Quotes must be submitted by 1000 Mountain Time on October 2 to kaela.reed@spaceforce.mil and ralph.mayer@spaceforce.mil. Quote validity must be held firm for 90 calendar days. All vendors must be registered in SAM.gov and complete representations and certifications. Evaluation prioritizes lowest total evaluated price meeting acceptable technical criteria, with technical evaluation based on staffing plan (demonstrating necessary skills, certifications, and personnel retention strategy) and prior experience citations documenting similar 24/7 maintenance and support for alarm or camera systems from government or commercial customers within the past 10 years. Prevailing wage rates per Service Contract Act apply (Colorado Wage Determination 2015-5417, Revision 33).