Enterprise Contact Center Cloud Migration-Award Notice

Award Notice Posted

Solicitation number
280-EBPL-0852
Agency
Awarded
to Systems Integration, Inc.
Set-aside
Total Small Business

Opportunity facts

Contract number
1333BJ25C00280002 Federal contract award
NAICS code
Not on record
PSC
Not on record
Place of performance
Alexandria, Virginia 22314, United States

Notice details come from SAM.gov. Updated .

About this opportunity

The Department of Commerce US Patent and Trademark Office has awarded a contract (ID 1333BJ25C00280002) to Systems Integration, Inc. for Enterprise Contact Center Cloud Migration services. The contract, valued at $7,149,301.04, was issued through Patent and Trademark Acquisition Guidelines with alternative competition procedures. The contract duration is 12 months with four additional 12-month option periods and a potential 6-month extension, structured as a hybrid Labor Hour and Firm-Fixed Price contract. The services portion will be procured on a Labor Hour basis due to the uncertain nature of the cloud migration support, reflecting the dynamic requirements of the Enterprise Contact Center project.

Notice text

Resulting from solicitation 1333BJ25R00280008, contract number 1333BJ25C00280002 was awarded to Systems Integration, Inc. for a total amount of $7,149,301.04, which is inclusive of options. The solicitation and resultant contract were issued via Patent and Trademark Acquisition Guidelines (PTAG) 6.1.1 Alternative Competition Procedures. The contract is for a 12-month period of performance with four 12-month option periods, and an optional 6-month extension IAW FAR 52.217-8. The contract type is hybrid Labor Hour (LH)/Firm-Fixed Price with the services portion of the contract being procured on a LH basis due to the uncertain nature of Enterprise Contact Center Cloud Migration support.

Awarded contract 1333BJ25C00280002 to SYSTEMS INTEGRATION, INC. for 7149301.04 on 2025-02-20.

Notice history

Notice Type Posted
This notice Award Award Notice
Enterprise Contact Center (ECC) Cloud Migration-Competitive Synopsis Latest pre-solicitation Pre-Solicitation
Enterprise Contact Center (ECC) Cloud Migration-Request for Information Original Pre-Solicitation

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