Employee Assistance Program (EAP)/WorkLife Services IDIQ Award Notice

Awarded Award Notice Posted

Solicitation number
PSCFOH_EAPWL_PSC305324
Agency
Office of the Assistant Secretary for Administration Department of Health and Human Services
Awarded
to Magellan Federal, Inc.
Set-aside
No set-aside

Opportunity facts

Contract number
75P00124D00002 Federal IDV award
NAICS code
624190 Other Individual and Family Services
PSC
G099 Social- Other

Notice details come from SAM.gov. Updated .

About this opportunity

This Award Notice from the Department of Health and Human Services announces the award of an indefinite delivery, indefinite quantity contract to Armed Forces Services Corporation to provide a comprehensive Employee Assistance Program and WorkLife services to over 500,000 federal employees. The services, valued at $82317000, include in-person, telephonic, video, and online counseling, consultation, wellness programs, and referral services through a national affiliate network and call center available 24/7/365. The single award contract period is for a base year and four option years, not to exceed five years total, to address the evolving personal and WorkLife support needs of federal civil servants.

Notice text

This synoposis is to provide notification of award for solicitation number: 75P00121R00087 for the Department of Health and Human
Services (HHS), Program Support Center (PSC), Federal Occupational Health (FOH) Employee Assistance Program (EAP)/ WorkLife Services.

The purpose of this requirement is to provide a comprehensive, integrated Employee Assistance (EAP) and WorkLife program with services that include in-person, telephonic, videoconference, webinars and on-line consultation and problem solving for a wide range of personal, wellness, and Worklife concerns. Additionally, educational and motivational activities; referral, monitoring, and follow-up services; behavioral health consultation and coaching; crisis intervention; management consultation and support; and union briefing services are also to be provided. These services are currently provided to over 500,000 federal employees.

Services shall be accessible through a single Call Center and shall be available twentyfour (24) hours a day, seven (7) days a week, and three-hundred sixty-five (365) days a year. The program shall include access to a national affiliate counselor network,WorkLife resources and web-bsed resources.

There are emerging needs to this requirement; some already established, others arising, and additional needs are expected to develop in the future. It can be challenging to predict specific emerging needs; therefore, the flexibility and capacity of the Contractor to address these needs is most imperative. This is a dynamic environment encompassing quality of life support systems for civil servants and their dependents. The evolving needs of customer agencies may drive modification of the integrated EAP-Worklife program to satisfy such in a rapidly changing environment.

This requirement is a commercial service. The source selection was conducted under FAR Part 12, Acquisition of Commercial Items and as supplemented.

Small Business Set-Aside Status:
No Set-Aside

Duration of Contract Period:
The single-award indefinite deliverly, indefinite quantity (IDIQ) contract is for a five (5) year period; that includes a 12-month base and four (4) 12-month Option Periods.

Awarded contract 75P00124D00002 to Armed Forces Services Corporation for 82317000.00 on 2023-12-22.

Notice history

Notices posted for this opportunity, newest first
Notice Type Posted
Employee Assistance Program (EAP)/WorkLife Services IDIQ Award Notice This notice · Award Award Notice
Employee Assistance Program (EAP)/WorkLife Services IDIQ Latest solicitation Solicitation
Employee Assistance Program (EAP)/WorkLife Services IDIQ Original Pre-Solicitation

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