Emergency Notification and Accountability system Software as a Service and maintenance and support labor for Tier 2 and Tier 3 helpdesk
Closed Solicitation Posted
- Solicitation number
- 19AQMM25R0150
- Agency
-
Office of Acquisition Management
Department of State
- Responses due
- Set-aside
- Competitive 8(a)
Opportunity facts
- NAICS code
- 541519 Other Computer Related Services
- PSC
- DE10 IT and Telecom - End User as a Service: Help Desk;Tier 1-2,Workspace,Print,Output,Productivity Tools
- Place of performance
- Springfield, Virginia 22153, United States
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of State Office of Acquisition Management is seeking to procure BlackBerry AtHoc Software as a Service licenses and maintenance and support labor for its enterprise Emergency Notification and Accountability (ENA) system. The procurement includes renewal of licenses for the FedRAMP-approved BlackBerry AtHoc system and acquisition of Tier 2 and Tier 3 helpdesk support services to maintain operations across both domestic and overseas sites. The contract will utilize a combination structure with fixed-price line items for software-as-a-service, cost-reimbursable line items for travel, and fixed unit cost items for labor hour services. The evaluation will follow a lowest-price technically acceptable (LPTA) process, where proposals must first meet technical and past performance criteria before cost/price proposals are reviewed. The solicitation number is 19AQMM25R0150 with proposals due July 1, 2025 at 4:30 PM ET.
This procurement is set aside exclusively for qualified Small Business Administration 8(a) Program contractors under NAICS code 541519 with a size standard of 150 employees. The contract includes a base period of 12 months with four potential 12-month option periods that could extend the total contract term to 60 months. Key quantities include 166,000 TAS and Account User Licenses, 70,000 NAS User Licenses, and a Single Sign-On Module, all designated as U.S. Government Cloud with Premium Support. The Department will acquire BlackBerry AtHoc licenses from certified BlackBerry resellers and maintenance and support services from BlackBerry AtHoc service providers. The place of performance is Springfield, Virginia 22153, supporting the Department's global emergency notification and accountability operations.
Notice text
The Department utilizes an Emergency Notification and Accountability (ENA) solution that is Federal Risk and Authorization Management Program (FedRAMP) approved BlackBerry AtHOC system. The Department is seeking to renew licenses for the ENA and acquire maintenance and support labor for Tier 2 and Tier 3 helpdesk. DOS will acquire BlackBerry AtHOC licenses from certified BlackBerry resellers and maintenance and support services from BlackBerry AtHOC service providers to support the operations of the Department’s enterprise ENA system.
The solicitation is set-aside exclusively for qualified SBA 8(a) contractors.
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