19AQMM25R0150_clrd.pdf

Document Number: 19AQMM25R0150 PROCESSED Page 1 of 73

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

NOTE: OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24 & 30 1. REQUISITION NUMBER PAGE 1 OF 73

5. SOLICITATION NUMBER

19AQMM25R0150

2. CONTRACT NUMBER 3. AWARD/EFFECTIVE DATE

06/06/2025

4. ORDER NUMBER 6. SOLICITATION ISSUE

DATE

06/06/2025

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME David E. Ziemba

b. TELEPHONE NUMBER (No collect calls) 703-875-6051

8. OFFER DUE DATE / LOCAL

TIME

07/01/2025

16:30 ET

CODE LMAQM

OFFICE OF ACQUISITION MANAGEMENT (A/LM/AQM)

PO BOX 9115, ROSSLYN STATION

US DEPARTMENT OF STATE

ARLINGTON, VA 22219

9. ISSUED BY UNRESTRICTED OR X SET ASIDE: 100.00 % FOR

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

(SDVOSB)

WOMEN-OWNED SMALL

BUSINESS (WOSB)

ECONOMICALLY DISADVANTAGED WOMEN-

OWNED SMALL BUSINESS (EDWOSB)

X 8(A)

NORTH AMERICAN INDUSTRY

CLASSIFICATION STANDARD

(NAICS): 541519

SIZE STANDARD: 150 Employees

10. THE ACQUISITION IS

SEE

SCHEDULE

X

11. DELIVERY FOR FREE ON BOARD

(FOB) DESTINATION UNLESS BLOCK IS

MARKED

0 Days: 0.00 %

0 Days: 0.00 % 0 Days: 0.00 % 0 Days: 0.00 %

12. DISCOUNT TERMS

13a. THIS CONTRACT IS

RATED ORDER UNDER THE

DEFENSE PRIORITIES AND

ALLOCATIONS SYSTEM -

DPAS (15 CFR 700)

13b. RATING

REQUEST

FOR

QUOTE

(RFQ)

INVITATION

FOR BID

(IFB)

X REQUEST

FOR

PROPOSAL

(RFP)

14. METHOD OF SOLICITATION

CODE15. DELIVER TO CODE LMAQM16. ADMINISTERED BY

OFFICE OF ACQUISITION MANAGEMENT (A/LM/AQM)

PO BOX 9115, ROSSLYN STATION

US DEPARTMENT OF STATE

ARLINGTON, VA 22219

FACILITY

CODE

CODE

Contact UEI:

Telephone No.

17a. CONTRACTOR/

OFFEROR

CODE18a. PAYMENT WILL BE MADE BY

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFERX SEE ADDENDUM

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS

CHECKED

19. ITEM NUMBER 20. SCHEDULE OF SUPPLIES/SERVICES

(Use Reverse and/or Attach Additional Sheets as Necessary)

21. QUANTITY 22. UNIT 23. UNIT PRICE 24. AMOUNT

BlackBerry AtHoc Software and Support Services

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Government Use Only)

X 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA X ARE ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

X 28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN 2 COPIES TO

ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER ALL ITEMS SET FORTH

OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL SHEETS SUBJECT TO THE

TERMS AND CONDITIONS SPECIFIED.

29. AWARD OF CONTRACT: REFERENCE _____________________________

OFFER DATED _________________ . YOUR OFFER ON SOLICITATION (BLOCK

5) INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE SET FORTH

HEREIN, IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF THE CONTRACTING OFFICER (TYPE OR PRINT) Todd Paynter

31c. DATE SIGNED 06/04/2025

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 11/2021)

Prescribed by GSA - FAR (48 CFR) 53.212

SBU - CONTRACTING AND ACQUISITIONS

Document Number: 19AQMM25R0150 PROCESSED Page 2 of 73

19.

ITEM NUMBER

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: _________________________________

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

PARTIAL FINAL

33. SHIP NUMBER 34. VOUCHER NUMBER 35. AMOUNT VERIFIED

CORRECT FOR

COMPLETE PARTIAL FINAL

36. PAYMENT 37. CHECK NUMBER

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT 42a. RECEIVED BY (Print)

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 11/2021) BACK

Document Number: 19AQMM25R0150 PROCESSED Page 3 of 73

Table of Contents

Section Description Page Number

B Supplies or Services and Prices/Costs

B-010 TYPE OF CONTRACT

B-012 LIMITATION OF COST OR LIMITATION OF FUNDS

B-015 TRAVEL COSTS (Cost-Reimbursement) B.1 General B.7 Labor Rates

C Descriptions/Specifications/Statement of Work

C-001 APPLICABILITY OF CERTAIN MICROSOFT WINDOWS AND INTERNET EXPLORER

SOFTWARE 12/17/2012

C-003 INCORPORATION OF CONTRACTOR'S TECHNICAL PROPOSAL

C-005 SYSTEMS OF RECORDS ON INDIVIDUALS

C.1 Statement of Work

D Packaging and Marking

D-002 MARKING OF REPORTS

E Inspection and Acceptance

E.2 PERFORMANCE EVALUATIONS

E-004 INSPECTION AND ACCEPTANCE (Services) E.3 Government Quality Assurance and Surveillance E.4 Methods of Surveillance

F Deliveries or Performance

F-001 FINAL REPORT

F-003 MONTHLY PROGRESS REPORT (Time-and-Materials/Labor-Hour Contract)

F-006 PERIOD OF PERFORMANCE

F-007 PLACE OF PERFORMANCE

F-008 TIME OF PERFORMANCE

F.3 TERM OF BASIC CONTRACT

G Contract Administration Data 652.237-800 Contractor Registration in Safety and Accountability for Everyone (SAFE) 652.237-802 Contractor identification 652.239-800 Cybersecurity Supply Chain Risk Management Requirements (AUG 2024)

01INV DEPARTMENT OF STATE INVOICE INSTRUCTIONS

G-002 CONTRACT ADMINISTRATION DATA

INV-IPP ELECTRONIC INVOICING AND PAYMENT REQUIREMENTS AND INSTRUCTIONS

TO IMPLEMENT USAGE OF THE INVOICE PROCESSING PLATFORM (IPP)

H Special Contract Requirements

H-004 CONTACT INFORMATION FOR SENSITIVE AND/OR OPERATIONAL POSITIONS

H-005 CONTRACTOR COMMITMENTS, WARRANTIES, AND REPRESENTATIONS

H-006 GOVERNMENT-FURNISHED EQUIPMENT AND SPACE (On-Site)

H-007 INSURANCE REQUIREMENTS

H-009 CONTRACTOR IDENTIFICATION

H-013 GOVERNMENT-FURNISHED DATA

H-020 SAFEGUARDING INFORMATION

H-024 NONPAYMENT FOR UNAUTHORIZED WORK

H-025 TECHNICAL DIRECTION

H-029 Moderate Risk Public Trust (MRPT) Contract Language

H-031 SECURITY REQUIREMENTS

H-032 ORGANIZATIONAL CONFLICT OF INTEREST - General

H-033 ORGANIZATIONAL CONFLICT OF INTEREST SPECIAL CLAUSE

H-034 LEVEL-OF-EFFORT

H-038 CONTRACTOR SECURITY PLAN REQUIREMENT (April 2016) H-042 Safety and Accountability for Everyone (SAFE) (MAR 2023)

H-048 CERTIFICATION REGARDING COMPLIANCE WITH APPLICABLE U.S. FEDERAL

ANTI-DISCRIMINATION LAW (Required under EO 14173, January 2025)

I Contract Clauses 52.209-9 Updates of Publicly Available Information Regarding Responsibility Matters (Oct 2018)

Document Number: 19AQMM25R0150 PROCESSED Page 4 of 73

52.212-4 Alt I Contract Terms and Conditions-Commercial Products and Commercial Services (Nov 2023) - Alternate I (Nov 2021) 52.212-5 Contract Terms and Conditions Required To Implement Statutes or Executive Orders- Commercial Products and Commercial Services (JAN 2025)(DEVIATION FEB 2025) 52.217-7 Option for Increased Quantity-Separately Priced Line Item (Mar 1989) 52.219-11 Special 8(a) Contract Conditions (Jan 2017) 52.219-12 Special 8(a) Subcontract Conditions (Oct 2019) 52.222-2 Payment for Overtime Premiums (July 1990) 52.228-5 Insurance-Work on a Government Installation (Jan 1997) 52.232-20 Limitation of Cost (Apr 1984) 52.232-22 Limitation of Funds (Apr 1984) 52.247-63 Preference for U.S.-Flag Air Carriers (Jan 2025)

652.204-70 DEPARTMENT OF STATE PERSONAL IDENTIFICATION CARD POLICY AND

PROCEDURES (FEB 2015)

652.232-72 LIMITATION OF FUNDS (AUG 1999)

652.237-70 COMPENSATORY TIME OFF (DEC 1994)

652.237-72 OBSERVANCE OF LEGAL HOLIDAYS AND ADMINISTRATIVE LEAVE (FEB

2015)

652.239-71 SECURITY REQUIREMENTS FOR UNCLASSIFIED INFORMATION TECHNOLOGY

RESOURCES (SEP 2007)

652.243-70 NOTICES (AUG 1999)

I-002 DEFINITIONS - EMBASSY, DEPARTMENT, GOVERNMENT

J List of Attachments K Representations, Certifications, and Other Statements of Offerors or Respondents

52.212-3 Offeror Representations and Certifications-Commercial Products and Commercial Services

(MAY 2024)(DEVIATION FEB 2025)

K-001 CERTIFICATION REGARDING OPERATION IN MICROSOFT SOFTWARE

12/17/2012

K-002 CERTIFICATION

K-004 SERVICE CONTRACT ACT - CORRELATION OF LABOR CATEGORIES

K-005 ORGANIZATIONAL CONFLICT OF INTEREST CERTIFICATION AND

DISCLOSURE

L Instructions, Conditions, and Notices to Offerors and Respondents 52.212-1 Instructions to Offerors-Commercial Products and Commercial Services (Sep 2023)

652.239-70 INFORMATION TECHNOLOGY SECURITY PLAN AND ACCREDITATION (SEP

2007)

L-001 AMENDMENTS TO PROPOSAL

L-002 PRE-PROPOSAL CONFERENCE

L-003 AVAILABILITY OF EQUIPMENT AND SOFTWARE

L-006 QUESTIONS REGARDING SOLICITATION

L-008 STANDARD COMMERCIAL WARRANTY

L-009 STATUS OF PROPERTY MANAGEMENT SYSTEM

L-013 COMMUNICATION CONCERNING SOLICITATION

L.1 Instruction to Offerors

M Evaluation Factors for Award 52.212-2 Evaluation-Commercial Products and Commercial Services (Nov 2021) M.3 M.3 Basis of Award

Document Number: 19AQMM25R0150 PROCESSED Page 5 of 73

Section B - Supplies or Services and Prices/Costs

Line Item Summary

Solicitation Number:

19AQMM25R0150

Contract Number: Title:

SAFE Software as a Service and Support Services

Date of Solicitation:

06/06/2025

System updates may lag policy updates. The System for Award Management (SAM) may continue to require entities to complete representations based on provisions that are not included in agency solicitations. Examples include 52.222-25, Affirmative Action

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: DE10

PSC Description: IT AND TELECOM - END USER AS

A SERVICE: HELP DESK; TIER 1-2, WORKSPACE,

PRINT, PRODUCTIVITY TOOLS

Type of Contract Pricing: Combination (Applies to

Awards where two or more apply)

12.0 MO $0.00 $0.00

Period of Performance: 08/05/2025 - 08/04/2026

Description: Subscriptions, Licenses and Sustainment for OCONUS sites.

See: 19AQMM25R0150 Line Attachments

Pricing Options: Base

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: DE10

PSC Description: IT AND TELECOM - END USER AS

A SERVICE: HELP DESK; TIER 1-2, WORKSPACE,

PRINT, PRODUCTIVITY TOOLS

Type of Contract Pricing: Combination (Applies to

Awards where two or more apply)

12.0 MO $0.00 $0.00

Period of Performance: 08/05/2025 - 08/04/2026

Description: COMMUNICATIONS - OCONUS Item Description - AtHoc Operational Data Plan (package) US Gov

SKU - AT.USG.CP.OPD

Pricing Options: Base

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: DE10

PSC Description: IT AND TELECOM - END USER AS

A SERVICE: HELP DESK; TIER 1-2, WORKSPACE,

PRINT, PRODUCTIVITY TOOLS

Type of Contract Pricing: Combination (Applies to

Awards where two or more apply)

12.0 MO $0.00 $0.00

Period of Performance: 08/05/2025 - 08/04/2026

Description: PROFESSIONAL SERVICES Continuous Support DOS-wide providing -Program Management -Tier 2 Support -Tier 3 Support -Change Management

Pricing Options: Base

Document Number: 19AQMM25R0150 PROCESSED Page 6 of 73

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: DE10

PSC Description: IT AND TELECOM - END USER AS

A SERVICE: HELP DESK; TIER 1-2, WORKSPACE,

PRINT, PRODUCTIVITY TOOLS

Type of Contract Pricing: Combination (Applies to

Awards where two or more apply)

1.0 EA $0.00 $0.00

Period of Performance: 08/05/2025 - 08/04/2026

Description: Other Direct Costs (ODCS) Travel for CMS tabletop at Post

Pricing Options: Base

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: DE10

PSC Description: IT AND TELECOM - END USER AS

A SERVICE: HELP DESK; TIER 1-2, WORKSPACE,

PRINT, PRODUCTIVITY TOOLS

Type of Contract Pricing: Combination (Applies to

Awards where two or more apply)

12.0 MO $0.00 $0.00

Period of Performance: 08/05/2025 - 08/04/2026

Description: Subscriptions, Licenses and Sustainment DOMESTIC sites consisting of See: 19AQMM25R0150 Line Attachments

Pricing Options: Base

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: DE10

PSC Description: IT AND TELECOM - END USER AS

A SERVICE: HELP DESK; TIER 1-2, WORKSPACE,

PRINT, PRODUCTIVITY TOOLS

Type of Contract Pricing: Combination (Applies to

Awards where two or more apply)

12.0 MO $0.00 $0.00

Period of Performance: 08/05/2025 - 08/04/2026

Description: COMMUNICATIONS - Domestic Item Description - AtHoc Operational Data Plan (package) US Gov

SKU - AT.USG.CP.OPD

Pricing Options: Base

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

10001

PSC: DE10

PSC Description: IT AND TELECOM - END USER AS

A SERVICE: HELP DESK; TIER 1-2, WORKSPACE,

PRINT, PRODUCTIVITY TOOLS

Type of Contract Pricing: Combination (Applies to

Awards where two or more apply)

12.0 MO $0.00 $0.00

Period of Performance: 08/05/2026 - 08/04/2027

Description: Subscriptions, Licenses and Sustainment OCONUS sites consisting of.

See: 19AQMM25R0150 Line Attachments

Pricing Options: Unexercised Option 001

Document Number: 19AQMM25R0150 PROCESSED Page 7 of 73

10002

PSC: DE10

PSC Description: IT AND TELECOM - END USER AS

A SERVICE: HELP DESK; TIER 1-2, WORKSPACE,

PRINT, PRODUCTIVITY TOOLS

Type of Contract Pricing: Combination (Applies to

Awards where two or more apply)

12.0 MO $0.00 $0.00

Period of Performance: 08/05/2026 - 08/04/2027

Description: COMMUNICATIONS - OCONUS Item Description - AtHoc Operational Data Plan (package) US Gov

SKU - AT.USG.CP.OPD

Pricing Options: Unexercised Option 002

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

10003

PSC: DE10

PSC Description: IT AND TELECOM - END USER AS

A SERVICE: HELP DESK; TIER 1-2, WORKSPACE,

PRINT, PRODUCTIVITY TOOLS

Type of Contract Pricing: Combination (Applies to

Awards where two or more apply)

12.0 MO $0.00 $0.00

Period of Performance: 08/05/2026 - 08/04/2027

Description: PROFESSIONAL SERVICES Continuous Support DOS-Wide providing -Program Management -Tier 2 Support -Tier 3 Support -Change Management

Pricing Options: Unexercised Option 003

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

10004

PSC: DE10

PSC Description: IT AND TELECOM - END USER AS

A SERVICE: HELP DESK; TIER 1-2, WORKSPACE,

PRINT, PRODUCTIVITY TOOLS

Type of Contract Pricing: Combination (Applies to

Awards where two or more apply)

1.0 EA $0.00 $0.00

Period of Performance: 08/05/2026 - 08/04/2027

Description: Other Direct Costs (ODCS) Travel for CMS tabletop at Post

Pricing Options: Unexercised Option 004

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

10005

PSC: DE10

PSC Description: IT AND TELECOM - END USER AS

A SERVICE: HELP DESK; TIER 1-2, WORKSPACE,

PRINT, PRODUCTIVITY TOOLS

Type of Contract Pricing: Combination (Applies to

Awards where two or more apply)

12.0 MO $0.00 $0.00

Period of Performance: 08/05/2026 - 08/04/2027

Description: Subscriptions, Licenses and Sustainment DOMESTIC consisting of.

See: 19AQMM25R0150 Line Attachments

Pricing Options: Unexercised Option 005

Document Number: 19AQMM25R0150 PROCESSED Page 8 of 73

10006

PSC: DE10

PSC Description: IT AND TELECOM - END USER AS

A SERVICE: HELP DESK; TIER 1-2, WORKSPACE,

PRINT, PRODUCTIVITY TOOLS

Type of Contract Pricing: Combination (Applies to

Awards where two or more apply)

12.0 MO $0.00 $0.00

Period of Performance: 08/05/2026 - 08/04/2027

Description: COMMUNICATIONS - Domestic Item Description - AtHoc Operational Data Plan (package) US Gov

SKU - AT.USG.CP.OPD

Pricing Options: Unexercised Option 006

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

20001

PSC: DE10

PSC Description: IT AND TELECOM - END USER AS

A SERVICE: HELP DESK; TIER 1-2, WORKSPACE,

PRINT, PRODUCTIVITY TOOLS

Type of Contract Pricing: Combination (Applies to

Awards where two or more apply)

12.0 MO $0.00 $0.00

Period of Performance: 08/05/2027 - 08/04/2028

Description: Subscriptions, Licenses and Sustainment OCONUS sites consisting of.

See: 19AQMM25R0150 Line Attachments

Pricing Options: Unexercised Option 001

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

20002

PSC: DE10

PSC Description: IT AND TELECOM - END USER AS

A SERVICE: HELP DESK; TIER 1-2, WORKSPACE,

PRINT, PRODUCTIVITY TOOLS

Type of Contract Pricing: Combination (Applies to

Awards where two or more apply)

12.0 MO $0.00 $0.00

Period of Performance: 08/05/2027 - 08/04/2028

Description: COMMUNICATIONS - OCONUS Item Description - AtHoc Operational Data Plan (package) US Gov

SKU - AT.USG.CP.OPD

Pricing Options: Unexercised Option 002

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

20003

PSC: DE10

PSC Description: IT AND TELECOM - END USER AS

A SERVICE: HELP DESK; TIER 1-2, WORKSPACE,

PRINT, PRODUCTIVITY TOOLS

Type of Contract Pricing: Combination (Applies to

Awards where two or more apply)

12.0 MO $0.00 $0.00

Period of Performance: 08/05/2027 - 08/04/2028

Description: PROFESSIONAL SERVICES Continuous Support DOS-Wide providing -Program Management -Tier 2 Support -Tier 3 Support -Change Management

Pricing Options: Unexercised Option 003

Document Number: 19AQMM25R0150 PROCESSED Page 9 of 73

20004

PSC: DE10

PSC Description: IT AND TELECOM - END USER AS

A SERVICE: HELP DESK; TIER 1-2, WORKSPACE,

PRINT, PRODUCTIVITY TOOLS

Type of Contract Pricing: Combination (Applies to

Awards where two or more apply)

1.0 EA $0.00 $0.00

Period of Performance: 08/05/2027 - 08/04/2028

Description: Other Direct Costs (ODCS) Travel for CMS tabletop at Post

Pricing Options: Unexercised Option 004

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

20005

PSC: DE10

PSC Description: IT AND TELECOM - END USER AS

A SERVICE: HELP DESK; TIER 1-2, WORKSPACE,

PRINT, PRODUCTIVITY TOOLS

Type of Contract Pricing: Combination (Applies to

Awards where two or more apply)

12.0 MO $0.00 $0.00

Period of Performance: 08/05/2027 - 08/04/2028

Description: Subscriptions, Licenses and Sustainment DOMESTIC sites consisting of See: 19AQMM25R0150 Line Attachments

Pricing Options: Unexercised Option 005

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

20006

PSC: DE10

PSC Description: IT AND TELECOM - END USER AS

A SERVICE: HELP DESK; TIER 1-2, WORKSPACE,

PRINT, PRODUCTIVITY TOOLS

Type of Contract Pricing: Combination (Applies to

Awards where two or more apply)

12.0 MO $0.00 $0.00

Period of Performance: 08/05/2027 - 08/05/2028

Description: COMMUNICATIONS - Domestic Item Description - AtHoc Operational Data Plan (package) US Gov

SKU - AT.USG.CP.OPD

Pricing Options: Unexercised Option 006

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

30001

PSC: DE10

PSC Description: IT AND TELECOM - END USER AS

A SERVICE: HELP DESK; TIER 1-2, WORKSPACE,

PRINT, PRODUCTIVITY TOOLS

Type of Contract Pricing: Combination (Applies to

Awards where two or more apply)

12.0 MO $0.00 $0.00

Period of Performance: 08/05/2028 - 08/04/2029

Description: Subscriptions, Licenses and Sustainment OCONUS sites consisting of.

See: 19AQMM25R0150 Line Attachments

Pricing Options: Unexercised Option 001

Document Number: 19AQMM25R0150 PROCESSED Page 10 of 73

30002

PSC: DE10

PSC Description: IT AND TELECOM - END USER AS

A SERVICE: HELP DESK; TIER 1-2, WORKSPACE,

PRINT, PRODUCTIVITY TOOLS

Type of Contract Pricing: Combination (Applies to

Awards where two or more apply)

12.0 MO $0.00 $0.00

Period of Performance: 08/05/2028 - 08/04/2029

Description: COMMUNICATIONS - OCONUS Item Description - AtHoc Operational Data Plan (package) US Gov

SKU - AT.USG.CP.OPD

Pricing Options: Unexercised Option 002

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

30003

PSC: DE10

PSC Description: IT AND TELECOM - END USER AS

A SERVICE: HELP DESK; TIER 1-2, WORKSPACE,

PRINT, PRODUCTIVITY TOOLS

Type of Contract Pricing: Combination (Applies to

Awards where two or more apply)

12.0 MO $0.00 $0.00

Period of Performance: 08/05/2028 - 08/04/2029

Description: PROFESSIONAL SERVICES Continuous Support DOS-Wide providing -Program Management -Tier 2 Support -Tier 3 Support -Change Management

Pricing Options: Unexercised Option 003

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

30004

PSC: DE10

PSC Description: IT AND TELECOM - END USER AS

A SERVICE: HELP DESK; TIER 1-2, WORKSPACE,

PRINT, PRODUCTIVITY TOOLS

Type of Contract Pricing: Combination (Applies to

Awards where two or more apply)

1.0 EA $0.00 $0.00

Period of Performance: 08/05/2028 - 08/04/2029

Description: Other Direct Costs (ODCS) Travel for CMS tabletop at Post

Pricing Options: Unexercised Option 004

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

30005

PSC: DE10

PSC Description: IT AND TELECOM - END USER AS

A SERVICE: HELP DESK; TIER 1-2, WORKSPACE,

PRINT, PRODUCTIVITY TOOLS

Type of Contract Pricing: Combination (Applies to

Awards where two or more apply)

12.0 MO $0.00 $0.00

Period of Performance: 08/05/2028 - 08/04/2029

Description: Subscriptions, Licenses and Sustainment DOMESTIC sites consisting of See: 19AQMM25R0150 Line Attachments

Pricing Options: Unexercised Option 005

Document Number: 19AQMM25R0150 PROCESSED Page 11 of 73

30006

PSC: DE10

PSC Description: IT AND TELECOM - END USER AS

A SERVICE: HELP DESK; TIER 1-2, WORKSPACE,

PRINT, PRODUCTIVITY TOOLS

Type of Contract Pricing: Combination (Applies to

Awards where two or more apply)

12.0 MO $0.00 $0.00

Period of Performance: 08/05/2028 - 08/04/2029

Description: COMMUNICATIONS - Domestic Item Description - AtHoc Operational Data Plan (package) US Gov

SKU - AT.USG.CP.OPD

Pricing Options: Unexercised Option 006

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

40001

PSC: DE10

PSC Description: IT AND TELECOM - END USER AS

A SERVICE: HELP DESK; TIER 1-2, WORKSPACE,

PRINT, PRODUCTIVITY TOOLS

Type of Contract Pricing: Combination (Applies to

Awards where two or more apply)

12.0 MO $0.00 $0.00

Period of Performance: 08/05/2029 - 08/04/2030

Description: COMMUNICATIONS - Domestic Item Description - AtHoc Operational Data Plan (package) US Gov

SKU - AT.USG.CP.OPD

Pricing Options: Unexercised Option 001

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

40002

PSC: DE10

PSC Description: IT AND TELECOM - END USER AS

A SERVICE: HELP DESK; TIER 1-2, WORKSPACE,

PRINT, PRODUCTIVITY TOOLS

Type of Contract Pricing: Combination (Applies to

Awards where two or more apply)

12.0 MO $0.00 $0.00

Period of Performance: 08/05/2029 - 08/04/2030

Description: COMMUNICATIONS - OCONUS Item Description - AtHoc Operational Data Plan (package) US Gov

SKU - AT.USG.CP.OPD

Pricing Options: Unexercised Option 002

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

40003

PSC: DE10

PSC Description: IT AND TELECOM - END USER AS

A SERVICE: HELP DESK; TIER 1-2, WORKSPACE,

PRINT, PRODUCTIVITY TOOLS

Type of Contract Pricing: Combination (Applies to

Awards where two or more apply)

12.0 MO $0.00 $0.00

Period of Performance: 08/05/2029 - 08/04/2030

Description: PROFESSIONAL SERVICES Continuous Support DOS-Wide providing

-Program Management -Tier 2 Support -Tier 3 Support -Change Management

Pricing Options: Unexercised Option 003

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40004

PSC: DE10

PSC Description: IT AND TELECOM - END USER AS

A SERVICE: HELP DESK; TIER 1-2, WORKSPACE,

PRINT, PRODUCTIVITY TOOLS

Type of Contract Pricing: Combination (Applies to

Awards where two or more apply)

1.0 EA $0.00 $0.00

Period of Performance: 08/05/2029 - 08/04/2030

Description: Other Direct Costs (ODCS) Travel for CMS tabletop at Post

Pricing Options: Unexercised Option 004

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

40005

PSC: DE10

PSC Description: IT AND TELECOM - END USER AS

A SERVICE: HELP DESK; TIER 1-2, WORKSPACE,

PRINT, PRODUCTIVITY TOOLS

Type of Contract Pricing: Combination (Applies to

Awards where two or more apply)

12.0 MO $0.00 $0.00

Period of Performance: 08/05/2029 - 08/04/2030

Description: Subscriptions, Licenses and Sustainment DOMESTIC sites consisting of See: 19AQMM25R0150 Line Attachments

Pricing Options: Unexercised Option 005

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

40006

PSC: DE10

PSC Description: IT AND TELECOM - END USER AS

A SERVICE: HELP DESK; TIER 1-2, WORKSPACE,

PRINT, PRODUCTIVITY TOOLS

Type of Contract Pricing: Combination (Applies to

Awards where two or more apply)

12.0 MO $0.00 $0.00

Period of Performance: 08/05/2029 - 08/04/2030

Description: Subscriptions, Licenses and Sustainment DOMESTIC sites consisting of See: 19AQMM25R0150 Line Attachments

Pricing Options: Unexercised Option 006

CLIN Funding: Cost:

Base Totals: $0.00 $0.00

Exercised Options Totals: $0.00 $0.00

Unexercised Options Totals: $0.00 $0.00

Base and Options Totals: $0.00 $0.00

B-010 - TYPE OF CONTRACT

The contract will be classified as a combination contract consisting of fixed price contract line items for Software as a Service , cost reimbursable line item for travel under contract and fixed unit cost items for labor hour services..

(end of clause)

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B-012 - LIMITATION OF COST OR LIMITATION OF FUNDS

FAR 52.232-20 "LIMITATION OF COST" or FAR 52.232-22 "LIMITATION OF FUNDS," as appropriate, shall apply separately and independently to each separately identified estimated cost.

(end of clause)

B-015 - TRAVEL COSTS (Cost-Reimbursement)

(a) Except as otherwise provided herein, the Contractor shall be reimbursed for its reasonable actual travel costs in accordance with its usual accounting practices consistent with FAR Subpart 31.2, specifically FAR31.205-46. Travel must be directly related to and required for performance of this contract, and authorized in advance and in writing by the Contracting Officer's Representative (COR).

In no event shall costs associated with employee commuting be reimbursable as a direct cost under this contract.

(b) The Contractor shall include a breakout of all authorized travel expenses as an attachment to its invoices.

(c) Administrative support (coordination of travel arrangements, etc.) will be the responsibility of the Contractor.

(d) Should any Contractor personnel be requested to perform in any area which has been determined by the Department of State to be a hazardous duty area, hazardous duty premium pay may be payable at the same rate as would be given to Department of State direct-hire employees pursuant to Chapter 650 of the U.S. Department of State Standardized Regulations (Government Civilians, Foreign Areas). Each employee will be notified upon arrival at any hazardous duty area of the applicable rates, terms and conditions at the time of performance. Hazardous duty premium pay shall not be burdened with any indirect costs (e.g., overhead, G and A) or fee/ profit.

(e) When local travel between the Contractor employee's regular place of performance and other locations is specifically authorized by the COR, transportation expenses shall be allowable costs under this contract. For the purposes of this clause, local travel means travel within a 50 mile radius of the Contractor employee's regular place of performance and does not include daily commuting or associated costs.

(f) For travel where use of a personal automobile has been specifically authorized by the COR, reimbursement shall be computed on the basis of actual miles traveled from stat starting point to destination. Other related miscellaneous expenses, such as tolls and parking fees, incurred in the performance of tasks authorized under this contract, will be reimbursed. Car rentals require advance approval by the COR and will be authorized only when consistent with good business practice. Allowable costs shall not exceed the actual cost of renting a compact automobile (a maximum of one for four Contractor personnel), unless extenuating circumstances (e.g., excess baggage) require other arrangements and subsequent COR approval is obtained.

(g) The Government will reimburse the Contractor for Contractor employee's travel time to or from other authorized work locations, except that for labor categories which are exempt from the Fair Labor Standards Act (FSLA),, a reimbursement will be allowed only for travel during the employee's regular working hours. The Contractor will not be reimbursed for time spent in stand down or temporary layovers by FLSA exempt contractor employees for the convenience of the Contractor except as authorized by the Federal Travel Regulations.

(h) The Contractor shall be responsible for ensuring that all personnel who will be required to travel outside the United States have current and valid passports. The Contractor shall also be responsible for obtaining any visas required for travel to foreign countries under this contract. The Contractor shall make no direct labor charges for obtaining/maintaining passports and/or visas.

(end of clause)

B.1 - General

In order to satisfy federal requirements, the Department of State (DOS) acquired a Commercial Off-the-Shelf (COTS) emergency notification and accountability software system named SAFE and associated maintenance and support services necessary for generating, sending, and tracking actual/simulated emergency notifications via voice and data services to include emails, texts, landlines, radio to 184,000 users' worldwide at all of DOS's 298 domestic sites and 224 overseas locations. This cloud-hosted emergency notification system is initiated in case of natural disasters, immediate hostile forces at DOS sites to include terrorism, violence of any kind, local hazards (coup, disease outbreaks), regional hazards in nearby cities and host country infrastructure failures. The Department utilizes an emergency notification solution that is Federal Risk and Authorization Management Program (FedRAMP)approved BlackBerry AtHOC system. The Department is seeking to renew licenses for the ENA also known as SAFE and acquire maintenance and support labor.

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B.7 - Labor Rates

B.7 Labor Rates

(a) The labor rates specified herein are fixed hourly rates which include the following: wages, indirect costs (including overhead, fringe benefits and general and administrative expenses), and profit.

(b) The Contractor shall only voucher for the time of the personnel whose services are applied directly to the work called for in the contract and accepted by the Contracting Officer's Representative (COR). The Government shall pay the Contractor for the term of the contract at rates effective when the contract was issued, unless the contract is modified to incorporate rates adjusted pursuant to FAR 52.222-43 "FAIR LABOR STANDARDS ACT AND SERVICE CONTRACT ACT – PRICE ADJUSTMENT (MULTIPLE YEAR AND OPTION CONTRACTS)," or FAR 52.222-44 "FAIR LABOR STANDARDS ACT AND SERVICE CONTRACT ACT

- PRICE ADJUSTMENT," as applicable. The Contractor shall maintain time and labor distribution records for all employees who work under the contract. These records shall document time worked and work performed by each individual on each delivery order.

(end of clause)

Section C - Descriptions/Specifications/Statement of Work

C-001 - APPLICABILITY OF CERTAIN MICROSOFT WINDOWS AND INTERNET EXPLORER SOFTWARE 12/17/2012

(a) Definitions: Bug means an error in either a piece of software or hardware, or a software application, that causes one or more pieces of software or hardware, or one or more software applications, to malfunction. Bug fix means a change to either a piece of software or hardware, or a software application, intended to fix a bug.

(b) This clause applies to all applications, software and software modifications (except bug fixes included in any applicable application or software maintenance included in this contract) not yet delivered for final acceptance in accordance with this contract as of TO BE COMPLETE IN AWARD DOCUMENT The contractor shall ensure that all software, and/or software modifications shall be fully functional when delivered for final acceptance and operate correctly as intended on systems using the U.S. Government Configuration Baseline (USGCB). Additional information regarding the operating systems can be found at the following addresses:

http://enm.irm.state.gov/Windows/FDCC.htm -- http://nvd.nist.gov/fdcc/index.cfm.

(c) The standard installation, operation, maintenance, update, and/or patching of software shall not alter the configuration settings from the approved USGCB configuration. The information technology should also use the Windows Installer Service for installation to the default “program files” directory and should be able to silently install and uninstall.

(d) Applications designed for normal end users shall run in the standard user context without elevated system administration privileges.

C-003 - INCORPORATION OF CONTRACTOR'S TECHNICAL PROPOSAL

(a) The Contractor shall perform this contract in accordance with its technical proposal dated [TO BE COMPLETE IN AWARD DOCUMENT] and any revisions thereto submitted in response to Solicitation No. 19AQMM25R0150.

(b) The Contractor's technical proposal is incorporated by reference and hereby made subject to the provisions of the "ORDER OF PRECEDENCE" clause in SECTION I of this contract. Under the "ORDER OF PRECEDENCE" clause, the Contractor's technical proposal shall follow "the specifications" in the order of precedence.

C-005 - SYSTEMS OF RECORDS ON INDIVIDUALS

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This contract requires the design, development or operation of one or more Systems of Records on Individuals subject to the Privacy Act of 1974. Performance of work under this contract shall be in accordance with FAR 52.224-1 "PRIVACY ACT NOTIFICATION," FAR 52.224-2 "PRIVACY ACT," and the following agency rules and regulations: Department of State Privacy Act Guidelines and 5 FAM 400. The Systems of Records on Individuals pertinent to this contract are as follows:

Employee Contact Records, State-40

C.1 - Statement of Work

Refer to Attachment 1, Emergency Notification and Availability Statement of Work (SOW)

Section D - Packaging and Marking

D-002 - MARKING OF REPORTS

All reports delivered by the Contractor to the Government under this contract shall prominently show on the cover of the report:

(a) Name and business address of the Contractor;

(b) Contract number and delivery order number, if applicable;

(c) Date of report; and

(d) Program office(s).

(e) All reports become the property of the Department. Reports shall not contain any markings or legends which restrict the Department's use of such reports in any way.

(end of clause)

Section E - Inspection and Acceptance

E.2 - PERFORMANCE EVALUATIONS

The Government reserves the right, at all reasonable times, and upon reasonable notice to the Contractor or Subcontractor, to inspect or otherwise evaluate the work performed or being performed at the location at which it is being performed. If any inspection or evaluation is made by the Government on the premises of the Contractor, or a Subcontractor, the Contractor shall provide all reasonable facilities and assistance for the safety and convenience of the Government’s representatives in the performance of their duties. All inspections and evaluation by the Government’s representatives shall be performed in such a manner as will not unduly delay work. The Government will endeavor to conduct all audits, inspection and evaluations in accordance with the highest levels of established professional auditing practices and standards. If a written report of such inspection or evaluation is prepared which reflects deficiencies or proposed corrective actions to be taken by the Contractor, or Subcontractor, a copy of those deficiencies and/ or proposed corrective actions shall be furnished to the Contractor. Any corrective action proposed to be taken as a result of such inspection(s) shall be discussed with the Government prior to implementation. Reports of the Contractor’s performance shall be placed in the contract file and will be subject to release to the public.

The Government representatives are extended to include agents i.e., contractors.

The Contractor agrees that such reports or deficiencies or proposed corrective action may be released to the public without objections by the Contractor.

E-004 - INSPECTION AND ACCEPTANCE (Services)

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Inspection and acceptance of the services to be provided hereunder shall be made by the Contracting Officer's Representative.

(end of clause)

E.3 - Government Quality Assurance and Surveillance

The Government will perform those quality assurance procedures that may be necessary to verify that performance is in accordance with the terms of the contract. Government quality assurance will be performed routinely by the Contracting Officer’s Representative;

however other activities may be called upon to support this effort as required. The Contracting Officer’s Representative or designated quality assurance evaluators will record all surveillance observations and will maintain a file of all inspection results. Successive months of unsatisfactory performance may result in other appropriate action(s) by the Contracting Officer in accordance with the Inspections clause, including Termination for Default. Any action taken by the Contracting Officer as a result of surveillance will be in accordance with the terms of the FAR.

E.4 - Methods of Surveillance

The Government may use a variety of surveillance methods to evaluate the Contractor’s performance. These include, but are not limited to, random sampling of recurring services, periodic surveillance of the Contractor’s quality control program and audit of financial statements and customer complaints

Section F - Deliveries or Performance

F-001 - FINAL REPORT

(a) "Draft Final Report"--The Contractor shall submit three paper copies and one electronic copy of the draft final report to the Program Office on or before [TO BE COMPLETE IN AWARD DOCUMENT]. The Contractor shall furnish to the Contracting Officer a copy of the letter transmitting the draft. The draft shall be typed double-spaced or space-and-a-half and shall include all information required in the final report. The Government will review the draft for approval or disapproval and provide a response to the Contractor within 30 calendar days after receipt. If the Government does not provide a response within the allotted review time, the Contractor shall immediately notify the Contracting Officer in writing.

(b) "Final Report"--The Contractor shall deliver the final report on [TO BE COMPLETE IN AWARD DOCUMENT]. Distribution shall be as follows:

No. of Copies Addressee

F-003 - MONTHLY PROGRESS REPORT (Time-and-Materials/Labor-Hour Contract)

(a) The Contractor shall furnish [TO BE COMPLETE IN AWARD DOCUMENT] copies of a combined monthly technical and financial progress report briefly stating the progress made during the reporting period, broken down by task if applicable. Specific discussions shall include difficulties encountered and remedial action taken during the reporting period, and anticipated activity during the subsequent reporting period. In addition, the report shall specify contract financial status by:

1. Cumulative labor hours expended and dollar amounts expended by labor category from the effective date of the contract through the last day of the current reporting month.

2. Labor hours expended and dollar amounts expended by labor category during the current reporting month.

3. Estimated labor hours and dollar amounts to be expended during the next reporting period.

(b) For indefinite quantity or requirements type contracts, the information in paragraph (a) above is required for each delivery order.

(c) The reports shall be submitted to the following addressees on or before the fifth day of each month following the first complete calendar month of the contract. Distribute reports as follows:

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No. of Copies Addressee

TO BE COMPLETE IN AWARD DOCUMENT

F-006 - PERIOD OF PERFORMANCE

This contract shall be effective on TO BE COMPLETE IN AWARD DOCUMENT, and shall remain in effect until [TO BE

COMPLETE IN AWARD DOCUMENT].

F-007 - PLACE OF PERFORMANCE

The principal place of performance for this contract shall be:

[TO BE COMPLETE IN AWARD DOCUMENT]

F-008 - TIME OF PERFORMANCE

The Contractor shall perform the stated services for eight hours per day between the hours of 7:00 a.m. and 5:30 p.m., Monday through Friday, excluding Government holidays. Some Contractor personnel may be required to work alternate eight hour shifts as specified elsewhere in this contract.

(end of clause)

F-002 - DELIVERABLES

Contract deliverables are identified in Attachment 1 to the contract. The Government does not waive its right to request deliverablesunder the Basic Contract, even if such requirements are not specifically listed in this table.

ID Section Frequency Deliver To

See Section 5.9 of PWS (Attachment 1 to the contract) for the consolidated list of deliverables.

F.3 - TERM OF BASIC CONTRACT

The term of this conract is 12 months. The contract includes four options to renew the contract by 12 months for each option. If all options are exercised the ultimate term of the contract will be 60 months.

Section G - Contract Administration Data

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652.237-800 - Contractor Registration in Safety and Accountability for Everyone (SAFE)

CONTRACTOR REGISTRATION IN SAFETY AND

ACCOUNTABILITY FOR EVERYONE (SAFE) (MAR 2023)

All contractor employees, including subcontractor employees, that are required to possess a PIV badge and support the activities of a Department of State bureau or office on a regular basis (i.e., daily or weekly), whether onsite or remotely, shall participate in the “Safety and Accountability for Everyone” (SAFE) system. Such contractor employees shall provide their work and personal contact information in the SAFE system within 30 calendar days after the contract start date or the effective date of incorporation of this requirement into the contract, whichever is applicable, and maintain its accuracy at all times. The contractor shall include SAFE enrollment/removal as an essential task in its onboarding and out-processing procedures as employees arrive/ depart and promptly submit a SAFE service request via the IT Service Center or email AskSAFE@state.gov to request SAFE profile creation/removal. Contractors shall confirm their personnel acknowledge/respond to all notifications. The contractor shall provide a semi-annual statement that affected contractor and/or subcontractor employees have registered or been removed from SAFE and are responsive to notifications. The statement may be made via email to the Contracting Officer’s Representative (COR), or to the contracting officer if a COR is not assigned. The statement is due within 30 days of the effective date of this award, and every 6 months thereafter.

(End of clause)

652.237-802 - Contractor identification

CONTRACTOR IDENTIFICATION (JUL 2008)

Contract performance may require contractor personnel to attend meetings with government personnel and the public, work within government offices, and/or utilize government email.

Contractor personnel must take the following actions to identify themselves as non-federal employees:

1) Use an email signature block that shows name, the office being supported and company affiliation (e.g., “John Smith, Office of Human Resources, ACME Corporation Support Contractor”);

2) Clearly identify themselves and their contractor affiliation in meetings;

3) Identify their contractor affiliation in Departmental e-mail and phone listings whenever contractor personnel are included in those listings; and

4) Contractor personnel may not utilize Department of State logos or indicia on business cards.

(End of clause)

652.239-800 - Cybersecurity Supply Chain Risk Management Requirements (AUG 2024)

(a) Definitions. As used in this clause:

Covered article - The term "covered article" includes-

(1) "Information and Communications technology" which is an industry term for information technology that is involved in integrating telecommunications (e.g., telephone lines and wireless signals) and computers to enable users to access, store, manipulate, transmit, and receive digital information. This includes software, software as a service, digital and data services, and hardware components that support information creation, storage, transfer, and management, like computers and smartphones.

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(2) "Telecommunications Equipment", which means equipment, other than customer premises equipment, used by a carrier to provide telecommunications services, and includes software integral to such equipment (including upgrades).

(3) "Telecommunications Service", which means the offering of telecommunications for a fee directly to the public, or to such classes of users as to be effectively available directly to the public, regardless of the facilities used.

(4) “Cybersecurity Supply Chain Risk”, which means the risk that a person may sabotage, maliciously introduce unwanted function, extract data, or otherwise manipulate the design, integrity, manufacturing, production, distribution, installation, operation, maintenance, disposition, or retirement of covered articles to surveil, deny, disrupt, or otherwise manipulate the function, use, or operation of the covered articles or information stored or transmitted on the covered articles.

(5) “Incident,” which means, per the Federal Information Security Modernization Act of 2014, “an occurrence that (A) actually or imminently jeopardizes, without lawful authority, the integrity, confidentiality, or availability of information or an information system; or (B) constitutes a violation or imminent threat of violation of law, security policies, security procedures, or acceptable use policies.”

(6) "Vulnerability,” means any weakness in an information system, system security procedures, internal controls, or implementation that could be exploited or triggered by a threat source.

(b) Contractor Cybersecurity Supply Chain Risk Management Responsibilities. The Contractor must regularly identify, assess, monitor, and mitigate cybersecurity supply chain risks when providing covered articles or services to the Government. The Contractor shall maintain artifacts (i.e., any byproduct of hardware or software development that helps describe the architecture, design, and function of that hardware or software) that document its compliance with this paragraph and shall provide these artifacts to the Government within 48 hours of request, which may be redacted to remove sensitive proprietary information.

(c) Supporting Government Cybersecurity Supply Chain Risk Assessments. No more than an estimated once per year, the Contractor must provide any requested information related to its supply chain within 10 business days except information that is protected by a non-disclosure agreement with its customers (e.g., another federal agency).

(d) Novation Agreement Notice. FAR 42.1203 require Government approval of novation agreements. For proposed novation agreements for this contract, the Contractor shall provide any information requested by the Government regarding the proposed successor’s identity and information regarding its supply chain.

(e) Notification procedures for cybersecurity supply chain incidents. When an incident occurs, the Contractor must contact the CO or their designee within 72 hours of the incident.

(f) Subcontracts. The Contractor shall insert the substance of this clause in all subcontracts and other contractual instruments in support of this contract.

(g) Attestation following Major Version Change. For software provided under the contract that required an approved Secure Software Development Attestation Form, the responses on this form apply to the software’s major version changes (e.g., using a semantic versioning schema of Major Minor.Patch, the software version number goes from 2.5 to 3.0) unless the Contractor otherwise notifies the Contacting Officer that the form is no longer valid. This notification to the Contracting Officer must be submitted within 15 days of the major version change and must include a new completed and signed Secure Software Development Attestation Form.

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01INV - DEPARTMENT OF STATE INVOICE INSTRUCTIONS

Invoice submission is only via the Office of Claims’ Commercial Claims Operations fax server, toll-free number: 866-483-3436, or DOSPayments@state.gov, unless otherwise indicated. Each invoice must be transmitted separately.

To constitute a proper invoice, the invoice must include the following information and/or attached documentation:

(1) Name and Address of the Contractor

(2) Dun and Bradstreet Universal Number System (DUNS)

(3) Date of invoice

(4) Unique Vendor Invoice Number - Our Financial System cannot accept the following characters: @ (at symbol), ~ (Tilde), & (Ampersand), ' (Apostrophe), " (Quotation) and spaces. Please do not include any of these characters as part of your invoice number.

(5) Remittance Contact Information

(6) Shipping Terms, Ship to Address

(7) Payment Terms

(8) Total Quantity of Items

(9) Total Invoice Amount

(10) Requisition Number, Contract Number and Order/Award Number, with modification number if applicable.

(11) Order line item number and information (see below instructions) The name and DUNS of the contractor on the invoice must match the information indicated on the order/award for proper payment.

IMPORTANT: For proper payment, the invoice must detail products and/or services delivered on a line item basis in direct accordance with the corresponding order/award/contract. Each line item must contain the following information:

(1) Description of the services rendered for each line item

(2) Line Item Quantity

(3) Line Item Unit Price

(4) Total Line Item Invoicing Amount

(5) Delivery Date

(6) Contract Line Item Number (CLIN)

(7) Order/Award Line Item Number if invoicing against a task or delivery order or Blanket Purchase Agreement (BPA) Please note that many task or delivery orders against Department of State or GSA contracts or blanket purchase agreements may have a separate and unique line item number in addition to the umbrella Contract Line…