DTMO Travel Data Repository Support

The Defense Human Resources Activity has published a Special Notice regarding Contract H9821025CE011 for DTMO Travel Data Repository Support, which was awarded to Crisis24, Inc. on June 26, 2025. This contract was awarded under the Only One Responsible Source authority per FAR 6.302-1, indicating that no other supplies or services will satisfy the agency's requirements. The contract involves managing the Department of Defense Travel Data Repository, which handles complex data management tasks including processing Passenger Name Records (PNRs) and integrating travel data from multiple sources. The opportunity falls under NAICS code 518210 for Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services. The Special Notice was posted on June 27, 2025, with a due date of July 11, 2025.

The primary purpose of this Special Notice is to announce the sole source award and provide justification for the other than full and open competition decision. Crisis24, Inc. was selected as the only vendor capable of meeting the entire Performance Work Statement requirements, which include daily PNR data collection from Global Distribution Systems, data extraction and transformation, supporting multiple travel-related applications, and maintaining compliance with congressional mandates and DoD travel policies. Market research conducted by DTMO and the Small Business Administration confirmed Crisis24's unique position in the market. The contract is structured as a five-year firm-fixed-price agreement, with Crisis24 having previously supported similar contracts since 2010 and demonstrating specialized expertise in processing DoD travel data. This sole source procurement reflects the highly specialized nature of the requirements and the contractor's established capabilities in adapting to evolving travel regulations and policies within the defense sector.