Digital Communication & Graphic Design Services

The Mission and Installation Contracting Command Contracting Office at Joint Base Lewis-McChord is soliciting Digital Communication and Graphic Design Services for I Corps Public Affairs Office, with proposals due May 27, 2026, at 10:00 AM Pacific Daylight Time. This is a 100 percent small business set-aside under NAICS 541519, restricted to firms registered in SAM.

Place of performance is Joint Base Lewis-McChord, Washington, with performance primarily onsite; telework is authorized only on a case-by-case basis that does not impact mission timelines. All contractor personnel must possess and maintain active SECRET security clearances at proposal submission and sign a Non-Disclosure Agreement. Additional mandatory training includes annual Threat Awareness and Reporting Program training and Army OPSEC training. The contractor will have access to Controlled Unclassified Information and Department of War communication environments.

The contract period runs from a 12-day phase-in (June 18–30, 2026) through a base year (July 1, 2026–June 30, 2027) plus two optional one-year periods. Total estimated contract value is $34 million, with a small business size standard of $34 million annually. Minimum personnel qualifications require U.S. citizenship (unless approved otherwise), five years' experience with Adobe Creative Suite and specified social media platforms, three years in public relations or marketing, and ability to obtain Secret clearance.

Primary deliverables include developing a comprehensive Digital Communication Strategy within 15 business days of award; maintaining daily social media publishing (minimum one post per day on Facebook and Instagram, one reel per month, two videos per month); managing community engagement with 24-hour response times to direct messages; providing weekly information environment snapshots and monthly digital communication assessments; and supporting executive communications (limited to three products per quarter). The contractor must supply enterprise-grade media monitoring platform licenses and high-performance workstations meeting Adobe specifications. Performance standards include 95% on-time content delivery, 100% compliance with 5-day content approval lead time, and 95% response rate to direct messages within 24 hours. Evaluation occurs on a best-value tradeoff basis weighing technical capability, past performance, and price. Questions were due May 20 at 3:00 PM PDT.