DA10--NEW - National CTM+ IDIQ Ordering Vehicle

The Department of Veterans Affairs Technology Acquisition Center is seeking to establish an Indefinite Delivery/Indefinite Quantity (IDIQ) contract for Document Storage Systems (DSS) Consult Tracking Manager Plus (CTM+) software and related services. This procurement covers software licensing, implementation, installation, testing, training, and maintenance for a web-based consult management solution that integrates with VA's VistA system across approximately 170 VA Medical Centers and 1,193 Community-based Outpatient Clinics. The solicitation is structured as a brand name procurement specifically for DSS CTM+ software, as market research revealed no alternative commercially available solutions that meet VA's technical requirements. The contract requires perpetual license annual maintenance, annual limited licenses, premium workflow support, remote installation services, EMR technical installation, training services, and project management. Following an amendment that extended the original 24-hour response window, quotations are now due by September 22, 2025 at 8:00 AM EST, with an anticipated contract award date of September 26, 2025.

This solicitation is unrestricted with no set-aside designations and falls under NAICS code 541519 with a size standard of $34 million. Document Storage Systems, Inc. appears to be the incumbent provider, with authorized resellers including Minburn Technology Group (a Service-disabled Veteran-owned Small Business) and Blue Tech eligible to participate in the competition. The contract structure includes a minimum guaranteed value of $150,000 and spans five 12-month ordering periods from September 26, 2025 through September 25, 2030, totaling a five-year performance period. Key quantities include 30 new licenses annually, provisions for 106 pre-existing annual licenses, and support for 34 perpetual license holders across the VA healthcare system. The contract will be awarded as a firm-fixed-price vehicle to provide comprehensive software and support solutions for consult management across the entire VA medical network.