DA10--DSS Periop Licenses, Maintenance and Support POP 8/22/25-8/21/2026

The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 19 is seeking quotes for DSS LiveData Periop System Maintenance and Support services across six VA medical facilities. This Indefinite-Delivery Indefinite-Quantity (IDIQ) contract will provide comprehensive maintenance and support for DSS Periop software systems, including 24x7x365 technical support, bug fixes, remote and on-site application support, hardware/software issue resolution, staff training, and provision of spare parts. Offerors must be authorized distributors or resellers of DSS products and provide manufacturer authorization letters as a key qualification requirement. The procurement will be evaluated based on price and general standards of responsibility, with the award going to the responsible offeror whose quote is most advantageous to the government on an all-or-nothing basis. Quotes are due by August 19, 2025 at 10:00 AM Mountain Time, with the contract period beginning August 22, 2025.

This procurement does not utilize any set-aside designation and appears to be an unrestricted competition under NAICS code 541519 with a small business size standard of $34 million. The contract covers a five-year term from August 22, 2025 to August 21, 2030, with the first year specifically running from August 22, 2025 to August 21, 2026. Services will be performed at six VA healthcare facilities within VISN 19, including locations in Salt Lake City, Oklahoma City, Muskogee, Grand Junction, Fort Harrison/Billings, and Cheyenne. The pricing schedule encompasses various service components including DSS Vista Integrated LiveData Periop Manager licenses, annual maintenance and support, premium technical support, workflow support, EMR training, and travel expenses, though specific dollar amounts are not disclosed in the available documentation. The contract includes detailed response time requirements categorized by priority levels, ranging from 1-hour callback for urgent issues to 48-hour turnaround for low-priority items.