DA10--Contact Center Consolidation - RFI -PWS
Closed Special Notice Posted
- Solicitation number
- 36C10B26Q0224
- Agency
-
VA Technology Acquisition Center
Headquarters, Department of Veterans Affairs
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 541512 Computer Systems Design Services
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of Veterans Affairs Technology Acquisition Center issued a Special Notice on July 28, 2026 canceling the Contact Center Consolidation solicitation (36C10B26Q0224) due to unforeseen circumstances.
The VA had previously issued an RFI under this solicitation number to assess available solutions and determine acquisition strategy. Based on RFI feedback and capability statements received, the Government had announced that the forthcoming full solicitation would be issued through the GSA Multiple Award Schedule. The VA required prospective contractors to hold active GSA MAS contracts with appropriate Special Item Numbers at the time of solicitation release.
The requirement covered contact center consolidation services under PSC DA10 (IT and Telecom—Business Application/Application Development Software as a Service) and NAICS 541512 (Computer Systems Design Services). The original response deadline was July 28, 2026 at 10:00 a.m. Eastern Time. The contracting office is located in Eatontown, New Jersey, with Joshua McGarry (Joshua.McGarry@va.gov, 848-377-5136) serving as the point of contact prior to cancellation.
Notice text
2 versions
Update #2 · Latest ·
Due to unforeseen circumstances, this requirement has been cancelled.
Update #1 ·
Subject: Notice to Industry Planned Solicitation Will Be Issued via GSA
Dear Industry Partners,
The Government thanks all parties who responded to the recent Request for Information (RFI) regarding 36C10B26Q0224 Contact Center Consolidation - RFI -PWS. The feedback and capability statements received were valuable in helping the Government assess available solutions and determine the most appropriate acquisition strategy.
Based on the information gathered through the RFI, the Government has determined that the forthcoming solicitation will be issued through the GSA MAS.
Industry partners interested in participating in this requirement should ensure they hold the appropriate GSA contract vehicle and the applicable Special Item Number(s) (SINs) at the time of solicitation issuance.
This notice is for informational purposes only and does not constitute a solicitation or a commitment by the Government. Additional details, including the anticipated release date of the solicitation, will be made available through GSA and/or SAM.gov as appropriate.
Thank you for your continued interest and engagement.
Files
| File | Type | Posted |
|---|---|---|
| 36C10B26Q0224_2.docx | DOCX document | |
| 36C10B26Q0224_1.docx | DOCX document |
Notice history
| Notice | Type | Posted |
|---|---|---|
| This notice | Special Notice | |
| DA10--Contact Center Consolidation - RFI -PWS | Pre-Solicitation |
Similar open opportunities
| Opportunity | Agency | Set-aside | Responses due |
|---|---|---|---|
| DA01--CORP: VCS Standalone IT Support Contract - RFI (VA-27-00012857) | VA Technology Acquisition Center | No set-aside | |
| C1DA--FY24 A/E IDIQ Single Pool NCO 23 36C263-22-AP-4822 | Veterans Integrated Service Network 23 | No set-aside |
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