36C10B26Q0224_2.docx

This is a modification notice to a previous federal contract opportunity indicating cancellation. The solicitation 36C10B26Q0224 for Contact Center Consolidation, issued by the Department of Veterans Affairs Technology Acquisition Center in Eatontown, New Jersey, has been cancelled due to unforeseen circumstances. The original opportunity was a Request for Information (RFI) with an associated Performance Work Statement (PWS) classified under Product Service Code DA10 (Information and Business Systems) and NAICS Code 541512 (Computer Systems Design Services).

Prior to cancellation, the Government had issued an RFI to assess available solutions and industry capabilities, after which it determined the forthcoming solicitation would be issued through the GSA Multiple Award Schedule (MAS). Interested contractors were instructed to maintain appropriate GSA contract vehicles and applicable Special Item Numbers (SINs) at the time of solicitation issuance. The original response deadline was July 28, 2026 at 10:00 a.m. Eastern Time. The point of contact for this requirement was Joshua McGarry, Contract Specialist, at the VAOps Technology Acquisition Center (Joshua.McGarry@va.gov, 848-377-5136).