DA01--Appraisal Management Requirement SB Set Aside

The Department of Veterans Affairs Veterans Benefits Administration is procuring Automated Appraisal Management Services (AMS) through solicitation 36C10D25R0008, seeking a Commercial-Off-the-Shelf (COTS) product to modernize the VA's loan guaranty appraisal process. The contractor must develop and implement a comprehensive web-based system capable of processing approximately 750,000 to 1,000,000 appraisals annually, primarily for single-family residential properties, with functionalities including automated risk-based scoring, desktop and automated valuation models, user interfaces for VA Fee Panel Appraisers, ACH payment systems, and integration with existing VA systems like WebLGY. The system must obtain an Authority to Operate (ATO) within 180 days of contract award and comply with stringent federal security and privacy standards. Past performance evaluation will assess contractors across multiple dimensions including quality of service, timeliness, business relations, management of key personnel, and compliance with environmental, safety, and security requirements. The deadline for vendor questions was June 2, 2025, and proposal submissions are due June 27, 2025 at 3:00 PM EST.

This procurement is designated as a 100% small business set-aside with an estimated total contract value of $40 million over the potential life of the contract. The incumbent contractor was Verso Real Estate Solutions, LLC, which held the previous contract valued at $18,509,863 from July 2019 to January 2025, with a current bridge contract worth $1,830,680 running through July 19, 2025. The contract structure includes a twelve-month base period from July 20, 2025 to July 19, 2026, with four potential twelve-month option periods that could extend performance through July 19, 2030. The pricing schedule includes consistent annual travel costs of $15,000 per year across all contract periods, totaling $75,000 for travel over the full contract term. The contractor will be expected to provide continuous system improvements, data analytics, and enhanced oversight of the VA's nationwide appraisal processes throughout the contract performance period.