CTRS Monitoring Services

The Department of Veterans Affairs Veterans Health Administration (VA) is seeking monitoring services for homeless veterans residing in the Tiny Village Community at the Care Treatment & Rehabilitative Services (CTRS) site located at VA Greater Los Angeles Healthcare System. The solicitation requires a comprehensive 24/7/365 monitoring service with specific staffing requirements, including a Program Director, lead monitors, and regular monitors across day, evening, and overnight shifts. Contractors must provide personnel with specific qualifications, such as a bachelor's degree for the Program Director and high school diplomas with current certifications in AED/CPR/First Aid/Narcan for monitors. The procurement falls under NAICS code 561990 (All Other Support Services) with a performance location at 11301 Wilshire Blvd, Los Angeles, CA. Responses are due by February 14, 2025, at 3:00 PM Pacific Time, with an estimated performance start date of August 1, 2025.

The procurement is set aside for Total Small Business, with a particular emphasis on Veteran Owned Small Businesses (VOSB) and Service-Disabled Veteran Owned Small Businesses (SDVOSB). If two or more qualified VOSB or SDVOSB firms are identified, the subsequent solicitation will be exclusively set aside under 38 U.S.C. 8127. Respondents must provide detailed company information, business size status, capability statements, and relevant past performance examples. SDVOSB/VOSB firms must be registered in the VA's Vendor Information Pages and comply with limitations on subcontracting, which restrict subcontracting to no more than 50% of the government contract amount. While specific award values were not explicitly stated, the contract will require comprehensive monitoring services with multiple staff positions covering continuous shifts to support homeless veterans' needs and facility management.