Credentialing and Privileging Support Service - Indian Health Service, Nashville Area Office

The Indian Health Service Nashville Area Office is seeking credentialing and privileging support services to manage the complex credentialing process for healthcare providers across federal facilities spanning 29 states. The contractor will provide comprehensive credentialing support for approximately 30-40 providers annually, including full-time staff, contract providers, and telehealth professionals across various specialties such as physicians, advanced practice providers, dentists, and behavioral health professionals. All services must comply with IHS Clinical Staff Bylaws, AAAHC standards, Joint Commission Standards, and CMS Conditions of Participation, following Indian Health Manual Part 3, Chapter 1 standards for credentialing processes. The evaluation will use a trade-off methodology with pricing, past performance, and technical capability weighted roughly equally, requiring a four-page narrative addressing evaluation criteria. Proposals are due by 5:00 PM ET on July 14, 2025, and the government has issued a final Q&A document dated July 7, 2025, to clarify solicitation requirements.

This solicitation is set aside for an Indian Small Business Economic Enterprise (ISBEE) or Indian Economic Enterprise (IEE) under the Buy Indian Act, requiring enterprises to be at least 51% owned by a federally recognized tribal entity with a NAICS code of 541611 and size standard of $24.5 million. This represents a new service requirement rather than a recompete, indicating no current incumbent contractor. The contract structure includes a base year from July 1, 2025 to June 30, 2026, with four optional one-year renewal periods extending through June 30, 2030, plus a potential 6-month extension. The work will be performed remotely, with contractors required to submit invoices electronically through the Treasury's Invoice Processing Platform (IPP) on a monthly or specified schedule. The government will provide MD Staff credentialing software to support service delivery, and contractors must have fully experienced staff knowledgeable in credentialing processes to handle the dynamic mix of providers across the extensive 29-state region.