Comprehensive traveler information + 4 option years

The Naval Sea Systems Command is procuring comprehensive traveler information, medical, security, and evacuation assistance support services for the Naval Surface Warfare Center Indian Head Division, with proposals due August 14, 2026. The procurement is a women-owned small business set-aside.

Place of performance is Indian Head, Maryland, with services delivered worldwide to designated countries including Algeria, Australia, Bahrain, Bulgaria, Denmark, Djibouti, the Philippines, Qatar, Romania, Saudi Arabia, Singapore, Germany, Greece, Guam, Israel, Italy, Japan, South Korea, Spain, Sweden, Belgium, Canada, Cuba, France, Pakistan, and the United Kingdom. The base contract period runs August 31, 2026 through August 30, 2027, with four one-year option periods extending through August 30, 2030.

The NAICS code is 624230, Emergency and Other Relief Services; PSC is Q999, Medical-Other. This is a firm-fixed-price procurement evaluated on lowest price that meets the government's need. Bidders must include all expenses up-front in their quote and provide valid cage code, point of contact, phone number, and period-of-performance dates. Payment is through Wide Area Workflow; credit card is not accepted.

Primary deliverables include GRID Platform Tracking and Intelligence Services and Medical and Security Access Membership. The contractor must staff a 24/7 command center handling inquiries in all time zones, provide medical and dental referrals meeting U.S. standards, arrange medical evacuations with comprehensive documentation within 96 hours, offer emergency security assistance, provide translation services, maintain provider networks with on-site assessments every 1–3 years, and implement a quality management system certified to international standards. Monthly progress reports and incident reports are required as contract data requirements.

Inspection and acceptance occurs at NSWC Indian Head Division, 4522 McMahon Road, Indian Head, Maryland 20640-1525. Matthew Konschak is the government point of contact. The contracting officer is Brandi Sorzano; contract specialist is Christina Simpson.