Coagulation Analyzer plus Contractor Maintenance

The Department of the Air Force Air Combat Command seeks to award an indefinite delivery/indefinite quantity contract to provide all necessary equipment, supplies, preventative maintenance, repairs, training, and technical support for a coagulation analyzer located at Ehrling Bergquist Clinic, Air Force Medical Clinical Support Services. The contractor will maintain 95% uptime of the analyzer with no more than two valid customer complaints per quarter, provide annual preventative maintenance and calibration checks, supply all necessary reagents and consumables, offer telephone support 24/7 and on-site repairs within 24 hours, and complete software upgrades and modifications at no cost throughout the contract period. Proposals are due by December 27, 2023.

The opportunity is set aside for total small business concerns. The primary NAICS code is 541712 with the PSC code likely to be R499. The incumbent contractor's performance will be evaluated based on maintaining equipment uptime, response times, customer satisfaction, and regulatory/policy compliance. The value is estimated to be under $250,000 for a one year base period and four one-year options.