Classified and Unclassified Pouch and Mail Services

19AQMM23R0015 Amendment 0001 

The purpose of Amendment 19AQMM23R0015-0001 is to incorporate answers to the questions submitted by 12 May 2023, the below articles or attachments related to this solicitation has been updated or added as follows:
1) Due Date for Phase 1 Oral Presentation Volume submission has been extended to May 30, 2023 1300 EST.
2) C-006 Key Personnel
3) C-013 Appendix A Current Staffing Positions and Descriptions
4) C-015 Appendix C Key Personnel Qualifications
5) H-001 Key Personnel
6) J-001 Attachments
7) L-007 Organization of Volumes
8) L-012 Oral Presentations
9) L-013 Phase 1 Volume I Oral Presentation Proposal Instructions
10) L-017 Notice of RFP Closing and Time
11) M-005 Phase 2 - Evaluation Factors
12) Added FAR 52.222-41
13) Added FAR 52.222-43
14) Added Attachment C - Wage Determination 2015-4281 Rev 25 Dated 12/27/2022

Attached to this amendment notice are the following documents: 19AQMM23R0015-0001, 19AQMM23R0015 Questions_Responses- Final and 19AQMM23R0015 Attachment C WD 2015-4281 Rev 25 27 December 202

A/LM seeks a performance-based professional services contractor to provide diplomatic pouch and mail services in support of the Department and other agency customers. These services are performed under the direction of the Contracting Officer, COR or Alternate COR (ACOR) and in close coordination with Department staff and customers. The prospective contractor needs to possess the following capabilities, performance characteristics, or standards to meet the requirements for this acquisition:

- Provide accurate receiving, sorting, pouching, and handling resources for processing packages and mail to the correct customer in a timely, consistent, secure, undamaged, and accountable way at a reasonable cost.
- Form a cooperative relationship with a contractor and the contracted staff to provide proactive solutions, encourage crossfunctional operational support and staff training, and seek continuous process improvement, particularly when it comes to A/LM’s Integrated Logistics Management System (ILMS), used to record and track pouch movements.
- Ensure appropriate and sufficient (cleared) workforce coverage for any leave or staffing gaps.
- Provide efficient integration and utilization of government-provided automated sorting technology over the term of the contract period, including letter, flat mail, and package sorters; handheld scanners; and ILMS.
- Align workforce to seasonal volume fluctuations, changes due to sorter automation, and/or ILMS interruptions or outages for new releases.
- Provide insight into mail operations and process engineering including a deep understanding of addressing schemes, barcode technology, mail metering, ZIP codes, and sorting techniques.
- Effectively operate government-developed safety and security screening procedures.
- Operate all government furnished equipment (GFE), to include but not limited to forklifts.
- Provide dispatch to government-provided freight forwarders, and in the case of classified diplomatic pouch operations, the Diplomatic Courier Service.
- Adjust quickly to emerging terrorist threats, man-made or natural disasters, Chemical, Biological, Radiological, Nuclear, and Explosive (CBRNE) threats, or civil unrest that may affect diplomatic pouch and mail activities or facilities, both domestically and overseas.
- Ensure compliance with workplace safety and environmental regulations and standards as defined by organizations including but not limited to: the Occupational Safety and Health Administration (OSHA), the National Fire Protection Association (NFPA), and the Environmental Protection Agency (EPA).
- Ensure compliance with governing regulations and standards for the transportation of goods domestically and overseas defined by organizations including but not limited to: Department of Transportation (DOT), Federal Aviation Administration (FAA), International Civil Aviation Organization (ICAO), and International Air Transport Association (IATA).

A/LM seeks a performance-based professional services contractor to provide diplomatic pouch and mail services in support of the Department and other agency customers. These services are performed under the direction of the Contracting Officer, COR or Alternate COR (ACOR) and in close coordination with Department staff and customers. The prospective contractor needs to possess the following capabilities, performance characteristics, or standards to meet the requirements for this acquisition:

- Provide accurate receiving, sorting, pouching, and handling resources for processing packages and mail to the correct customer in a timely, consistent, secure, undamaged, and accountable way at a reasonable cost.
- Form a cooperative relationship with a contractor and the contracted staff to provide proactive solutions, encourage crossfunctional operational support and staff training, and seek continuous process improvement, particularly when it comes to A/LM’s Integrated Logistics Management System (ILMS), used to record and track pouch movements.
- Ensure appropriate and sufficient (cleared) workforce coverage for any leave or staffing gaps.
- Provide efficient integration and utilization of government-provided automated sorting technology over the term of the contract period, including letter, flat mail, and package sorters; handheld scanners; and ILMS.
- Align workforce to seasonal volume fluctuations, changes due to sorter automation, and/or ILMS interruptions or outages for new releases.
- Provide insight into mail operations and process engineering including a deep understanding of addressing schemes, barcode technology, mail metering, ZIP codes, and sorting techniques.
- Effectively operate government-developed safety and security screening procedures.
- Operate all government furnished equipment (GFE), to include but not limited to forklifts.
- Provide dispatch to government-provided freight forwarders, and in the case of classified diplomatic pouch operations, the Diplomatic Courier Service.
- Adjust quickly to emerging terrorist threats, man-made or natural disasters, Chemical, Biological, Radiological, Nuclear, and Explosive (CBRNE) threats, or civil unrest that may affect diplomatic pouch and mail activities or facilities, both domestically and overseas.
- Ensure compliance with workplace safety and environmental regulations and standards as defined by organizations including but not limited to: the Occupational Safety and Health Administration (OSHA), the National Fire Protection Association (NFPA), and the Environmental Protection Agency (EPA).
- Ensure compliance with governing regulations and standards for the transportation of goods domestically and overseas defined by organizations including but not limited to: Department of Transportation (DOT), Federal Aviation Administration (FAA), International Civil Aviation Organization (ICAO), and International Air Transport Association (IATA).