Cisco smartnet support services

Closed Solicitation Posted

Solicitation number
75H71325Q00038
Agency
Responses due
Set-aside
Indian Small Business Economic Enterprise

Opportunity facts

Place of performance
Oregon 97209, United States

Notice details come from SAM.gov. Updated .

About this opportunity

The Indian Health Service (IHS) Portland Area Office is seeking Cisco SmartNet 8x5 support services for networking equipment across four locations through solicitation 75H71325Q00038. The procurement covers comprehensive technical support for approximately 50 routers, 8 firewalls, switches, VoIP servers, and phones, including 24/7 access to Cisco Technical Assistance Center, hardware replacement with next business day service, and ongoing operating system updates. Vendors must be authorized Cisco distributors and provide firm fixed pricing for each piece of equipment listed in the detailed inventory, along with proof of Cisco authorization and SAM registration. Questions regarding the solicitation must be submitted by 12:00 pm PST on July 31, 2025, and quotes are due by 12:00 pm PST on August 11, 2025. The evaluation will focus on firm fixed pricing structure, vendor qualifications as authorized Cisco distributors, and compliance with set-aside requirements.

This procurement is designated as a set-aside under the Buy Indian Act, with primary preference given to Indian Small Business Economic Enterprises (ISBEE) and secondary consideration to other small business concerns if insufficient ISBEE competition is received. The brand-name justification document identifies World Wide Technology, Inc. and Colossal Contracting as recommended sources, suggesting these may be current or potential contractors. The contract will provide 12-month support coverage from January 1, 2026, to December 31, 2026, replacing current coverage that expires on December 31, 2025. Performance will occur across four specific locations: Portland Area Office in Portland, Oregon; Western Oregon Service Unit in Salem, Oregon; Warm Springs Health & Wellness Center in Warm Springs, Oregon; and Yakama Service Unit in Toppenish, Washington. The procurement falls under NAICS code 541519 with a small business size standard of $34 million, and only one award will result from this solicitation.

Notice text

This is a combined synopsis/solicitation for commercial items, prepared in accordance with the format in subpart 12.6 of the FAR and as supplemented with additional information included in this notice. This announcement constitutes the only solicitation, proposals are being requested and a separate written solicitation will not be issued.

The Indian Health Service (IHS), Portland Area Office (PAO), Division of Information Resource Management (DIRM) has a requirement for brand name equipment, in Portland, Oregon.

Solicitation number 75H71325Q00038 Cisco Smartnet 8x5 support for four (4) locations, in accordance with statement of work is issued as a Request for Quote (RFQ). The solicitation document and incorporated provision and clauses are those in effect through Federal Acquisition Circular 2025-03.

The associated North American Industrial Classification System (NAICS) code for this request is 541519 with a business size standard of $34 million. 

Prospective Offerors are invited to submit quotes in reference to the solicitation cited above. The quote should include, at a minimum, the following:

1. Firm Fixed Pricing for the support, for each piece of equipment on the inventory list. 

2. Identify a period of performance, 12-month increment. (Current coverage ends on 12/31/2025)

3. Completed & signed Indian Small Business Economic Enterprise Representation Form (ISBEE)

4. UEID number & cage code number, associated with the System for Award Management (SAM) registration.

5. Payment Terms for a federal Government procurement award.

6. Vendor point of contact’s full name, email address and a direct telephone number.

Set-Aside:

Under the Buy Indian Act, 25 U.S.C. 47, through the transfer of authority from the Department of Interior to HHS, offers will be solicited from Indian Small Business Economic Enterprises (see HHSAR Subpart 326.6) that are also small business concerns. If IHS does not receive enough competition and/or reasonably priced offers from ISBEE set-aside, IHS will then evaluate quotes and consider for award to other small business concerns. Any acquisition resulting from this 2-tier cascading set-aside will be as follows:

1st Tier: Indian Small Business Economic Enterprises 2nd Tier: Other Small Business Concerns

ONLY ONE AWARD WILL RESULT FROM THIS SOLICITATION.

Other Details

SAM Requirement - This solicitation requires registration with the sam.gov prior to award, pursuant to applicable regulations and guidelines. Registration can be found at https://www.sam.gov. Vendor must have an active UEI number.

Invoicing – Invoices submitted under an award resulting from this solicitation will be required to utilize the Invoice Processing Platform (IPP) in accordance with HHSAR 352.232-71, Electronic Submission and Processing of Payments Requests (FEB 2022).

Payment – All payments by the Government under an award shall be made by electronic funds transfer (EFT), per

FAR 52.232.33 (OCT 2018).

The contract line items (CLINs) structure is as shown below:

CLIN 0001:  Cisco Smartnet Support for Portland Area Office Total Price_________.

CLIN 0002: Cisco Smartnet Support for Western Oregon Service Unit Total Price________.

CLIN 0003: Cisco Smartnet Support for Warm Springs Health & Wellness Center Total Price_______.

CLIN 0004: Cisco Smartnet Support for Yakama Service Unit Total Price _________.

*See attached statement of work and inventory list for details. Contracting Officer Representative can provide a CLIN cost breakdown upon submission of the quote identifying the Cisco equipment support cost.  

The purpose of this acquisition is to procure a twelve-month support for Cisco Smartnet coverage, at the Portland Area Office, located in Portland, Oregon; Western Oregon Service Unit, located in Salem, Oregon; Warm Springs Health & Wellness Center, located in Warm Springs, Oregon; and Yakama Service Unit, located in Toppenish, Washington.  This is a brand name requirement. Vendor must provide proof that company is an authorized Cisco distributor.   

Question submission: Interested offerors must submit any questions concerning this solicitation no later than 12:00 pm (PST) on 07/31/2025. All questions must be submitted by email to Morningstar.Smith@ihs.gov, include identifier “75H71325Q00038” in the subject line.

Quote are due by 12:00 pm (PST) on 08/11/2025. Email the quote and the self-certification form (ISBEE) to Morningstar.Smith@ihs.gov.

Quoter must confirm procurement staff’s receipt of their quote and include identifier “75H71325Q00038” in the subject line of the email submission.

Files

File Type Posted
A04 CISCO INVENTORY LIST.xlsx XLSX spreadsheet
A04 CISCO INVENTORY LIST_SAM POSTING.xlsx XLSX spreadsheet
SELF CERT BUY INDIAN ACT.pdf PDF
A14 BNJ WORD VERSION_ms ss CO 7.23.25_Redacted.pdf PDF
A04 STATEMENT OF WORK.docx DOCX document
A04 CISCO INVENTORY LIST_SAM POSTING PRINTED PDF.pdf PDF

Notice history

Notice Type Posted
This notice Latest solicitation Solicitation
Cisco smartnet support services Original Pre-Solicitation

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