Charleston CBOC

The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 5 is soliciting a fixed-price Indefinite Delivery Indefinite Quantity (IDIQ) contract for ground ambulance transportation services to support the Charleston Community-Based Outpatient Clinic (CBOC) in South Charleston, West Virginia. The contractor must provide Basic Life Support (BLS), Advanced Life Support (ALS), Critical Care Transport (CCT), and Specialty Care Transport (SCT) services 24 hours a day, seven days a week, with response times of 20 minutes for emergent/critical transports and on-time performance for scheduled pickups. Key requirements include maintaining a fleet capable of handling up to four simultaneous BLS transports and one simultaneous ALS/CCT transport, utilizing the VetRide Vendor Portal or VA-approved transportation software, and complying with Service Contract Act wage determinations for West Virginia. The government will evaluate offers using a Lowest Price Technically Acceptable (LPTA) approach, assessing technical capability, fleet specifications, insurance documentation, personnel qualifications, and past performance. Questions were due February 20, 2026 by 3:00 PM EST, and offers must be submitted by February 27, 2026 by 3:00 PM EST, with an amendment issued on February 24, 2026 providing updated solicitation documents and answered questions.

No set-aside designation has been applied to this opportunity, and no incumbent contractor is identified in the solicitation materials. The contract carries a maximum ceiling of approximately $7.5 million with a minimum guaranteed payment of $1,000, covering a five-year base period from April 1, 2026 through March 31, 2031, plus five one-year option periods with a potential six-month extension. Anticipated transports range from 10-20 per weekday with significantly fewer on weekends and holidays, with pricing structured across six line items including ALS base rates, BLS base rates, mileage charges for transports exceeding 40 miles, and wait time charges in 15-minute increments. Performance will take place in Huntington, West Virginia, serving the Charleston CBOC's catchment area, which spans portions of West Virginia, Kentucky, Ohio, Maryland, Pennsylvania, and Washington D.C.