Campus Shuttle Bus Asheville VAMC

The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 6 is seeking shuttle bus services for the Charles George VA Medical Center in Asheville, North Carolina. The contractor will provide transportation for veterans and staff using a minimum 10-passenger vehicle equipped with wheelchair lift capabilities to accommodate up to two wheelchairs, operating Monday through Friday from 6:00 AM to 6:00 PM. Key requirements include providing uniformed drivers who undergo background checks and drug testing, maintaining ADA-compliant vehicles, adhering to HIPAA regulations, and ensuring passengers wait no more than 10 minutes for pickup 95% of the time. The contract will be evaluated using a lowest-price technically acceptable methodology, considering technical capability, past performance, and price. The original solicitation deadline was September 19, 2025, but an amendment extended the quote submission deadline to September 30, 2025, at 12:00 PM EDT.

This opportunity is set aside exclusively for Service-Disabled Veteran-Owned Small Businesses (SDVOSB) under NAICS code 485410. The contract includes a base performance period from November 12, 2025, to November 11, 2026, with four additional one-year option periods available. The service will transport an estimated 80 passengers daily between VA ground parking lots on the medical center campus in Asheville, NC. Performance will be monitored through a Quality Assurance Surveillance Plan with an Acceptable Quality Level of 95%, and contractors must meet specific insurance requirements and maintain detailed monthly reporting. The wage determination references hourly rates for North Carolina's Buncombe, Henderson, and Madison counties, though no specific contract value or budget range is disclosed in the solicitation documents.