BMC Footprints L1 renewal

Closed Solicitation Posted

Solicitation number
HQ0100522912
Agency
Responses due
Set-aside
No set-aside

Opportunity facts

Place of performance
District of Columbia 20319, United States

Notice details come from SAM.gov. Updated .

About this opportunity

The Naval Supply Systems Command (NAVSUP) is seeking to procure BMC Footprints L1 software licenses and maintenance for the National Defense University (NDU) through a sole source procurement. The solicitation (N0018925QZ239) requires 20 Concurrent User Agent Suite licenses, 30 Named User Agent Suite licenses, and 1 Suite Software Package Partner with continuous support. The procurement aims to ensure NDU's IT help desk can maintain accountability, tracking, and critical software functionality, preventing potential mission-critical system vulnerabilities. RightStar Inc. is the only authorized U.S. reseller for this specific software, which justifies the sole source approach. The solicitation requires vendors to be registered in the System for Award Management (SAM) and comply with federal cybersecurity standards, including Section 508 accessibility and NIST SP 800-171 security control implementations.

The contract is not set aside for small businesses and will be awarded on a firm-fixed-price basis, with a total software license coverage period from 29 May 2025 to 28 May 2028. The place of performance is Fort Lesley J. McNair in Washington, D.C., with deliveries scheduled annually on 29 May for three successive years. The procurement falls under NAICS category 541519 (Other Computer Related Services) with a small business size standard of $34,000,000. While specific award values are not explicitly stated, the procurement is categorized as a Simplified Acquisition (MPT to $250K). The solicitation emphasizes the critical nature of maintaining continuous software support to prevent potential network disconnection by the Defense Information Systems Agency (DISA) and to ensure the ongoing effectiveness of NDU's Information Technology Division.

Notice text

National Defense University (NDU) located in Washington, D.C. utilizes BMC FootPrints Concurrent User Agent Suite which consists of Level 1 (L1) to provide accountability and tracking for all university-wide IT help desk requests (changes, installations, trouble tickets, etc.). BMC Footprints L1 provides accountability and tracking for all of NDU’s IT help desk requests. Additionally, the software maintenance pushes through regular updates and ensures that the upgrades are received in order to maintain compliant, manageable, and maintainable software.

NDU requires the procurement of BMC Footprint Level 1 (L1) software programming to ensure continuity of existing software programming and software upgrades for existing application that is already installed at NDU. If there is no maintenance support for the BMC FootPrints L1, then there may be unexpected software failures or new vulnerabilities within the existing application that may cause mission failure and reduce the effectiveness of the Information Technology Department (ITD) to support the NDU. BMC FootPrints L1 provides NDU with a Workspace, Customer Self-service option, Resolution Tracker, Time-tracking, etc.

Files

File Type Posted
Sole Source Justification - Redacted.pdf PDF
N0018925QZ239 RFQ.pdf PDF
BMC Combined Synopsis Solicitation.pdf PDF

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