AMAG Symmetry HSE Access Control System Replacement and Support for the OCAO IHS

The Indian Health Service seeks procurement, installation, configuration, and ongoing maintenance of an AMAG Symmetry Homeland Security Edition access control system, with quotations due July 20, 2026, at 2:00 PM CT. This is a Total Small Business set-aside, restricting competition to entities meeting SBA size standards for NAICS 561621 ($25.0 million).

Place of performance is Oklahoma City, Oklahoma. The scope requires removal of existing M2150 control boards and replacement with M4000 HSE controllers; installation and configuration of AMAG Symmetry Pro HSE Version 9.8 software with two client licenses; provision and configuration of two PIV card registration units compliant with FIPS 140-2; and installation of twenty-eight HID Signo PIV readers to control access to twenty-nine doors and gates. The contractor must also replace damaged components including door strikes, motion sensors, and cabling. The contract covers a twelve-month base period with four twelve-month option periods.

The contractor must submit two pricing models: full-service maintenance (labor, parts, on-site and remote support, AMAG software support) and limited maintenance (AMAG software support, remote support, and controller reprogramming only). Performance requirements include 30-day installation completion, 2-business-day service response during normal business hours (8:00 AM–5:00 PM), 5-business-day parts replacement, one-year warranty on all parts and labor, spare equipment provision, system documentation and labeling, AMAG certification, FIPS 201-2 compliance certification, personnel training, and Section 508 accessibility compliance. Evaluation weighs detailed installation and configuration approach, maintenance coverage details, proof of AMAG certification, and past performance relevance (within three years) more heavily than price. This is an RFQ issued under FAR Part 12 commercial procedures; no separate written solicitation will be issued.