7H20--AMiON Scheduling platform for Facility healthcare professionals

The Department of Veterans Affairs (VA) Veterans Health Administration, specifically Veterans Integrated Service Network 22, is seeking to procure an AMiON Enterprise scheduling platform subscription for healthcare professionals at the Albuquerque VA Medical Center. The solicitation (RFQ 36C26225Q0481) aims to acquire a comprehensive scheduling solution with 51 user licenses, offering unlimited access to the AMiON mobile app, central schedule display, real-time schedule viewing, and full help desk support. The contract will be awarded on a Firm-Fixed Price basis, with a base year and four one-year option periods, targeting businesses under NAICS code 541519. The evaluation criteria will focus on the lowest-priced technically acceptable offer that meets all salient characteristics of the requirements. Key deadlines include February 18, 2025, for submission of questions and February 20, 2025, at 10:00 AM PST for quote submissions, with proposals to be emailed directly to Daniel Ruiz at Daniel.Ruiz@VA.Gov.

The solicitation does not have a specific set-aside designation and appears to be targeting Doximity, Inc. as the preferred provider of the AMiON Enterprise platform. While no specific award value is explicitly stated, the NAICS size standard is $34 million. The implementation timeline requires the contractor to begin work within 60 days of purchase, with a 20-week total implementation period, including 4 weeks for planning and 16 weeks for full deployment. The place of performance is the VA Medical Center located at 1501 San Pedro SE, Albuquerque, New Mexico 87108. The contract requires 24/7/365 technical support, including virtual training sessions conducted Monday through Friday from 8:00 AM to 5:00 PM local time. This procurement arose from the discontinuation of the previous scheduling platform managed by the Portland VA in Q1 FY25, and similar platforms are already in use at Palo Alto and Puget Sound VA facilities.