7H20--AMiON Scheduling platform for Facility healthcare professionals

The Department of Veterans Affairs Veterans Health Administration (VA VISN 22) is seeking an AMiON Enterprise subscription platform for complex healthcare professional scheduling and communication at the Albuquerque VA Healthcare System. The procurement involves acquiring a comprehensive online scheduling solution with 51 administrator licenses and unlimited provider access, featuring HIPAA-compliant messaging and mobile app functionality. The Request for Information (RFI) is classified under NAICS code 541519 (Other Computer Related Services) and PSC code 7H20, targeting vendors who can provide a robust scheduling platform with 24/7 technical support and comprehensive training resources. Interested vendors must provide detailed information about their business size status, confirm their classification under the specified NAICS code, and demonstrate capabilities matching the salient characteristics outlined in the Statement of Work. The response deadline is February 7, 2025, at 10:00 a.m. PST, with submissions to be sent via email to Daniel.Ruiz@va.gov.

The procurement does not have a specific small business set-aside designation, indicating potential open competition among qualified vendors. The contract structure includes a base year with four one-year option periods, with implementation expected to commence within 60 days of purchase and a total implementation timeline not exceeding 20 weeks. The performance will be virtual, supporting the Albuquerque VA facility, with training and support available during standard business hours and technical assistance accessible 24/7/365. While specific budget ranges are not explicitly stated, the procurement arose from the cessation of a previous scheduling platform managed by Portland VA in Q1 FY25. Vendors will need to provide comprehensive capabilities including unlimited mobile app access, real-time schedule viewing, central schedule display, and full help desk support to meet the VA's complex scheduling management requirements.