7E20--585-25-2-969-0060 ScriptPro Windows 11 Upgrade (VA-25-00047206)
Closed Special Notice Posted
This opportunity was awarded. See its 2 award notices in the notice history.
- Solicitation number
- 36C25225Q0334
- Agency
-
Veterans Integrated Service Network 12
Veterans Health Administration, Department of Veterans Affairs
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 541519 Other Computer Related Services
- PSC
- 7E20 IT and Telecom - End User: Help Desk;Tier 1-2,Workspace,Print,Output,Productivity Tools (HW/Perp SW)
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of Veterans Affairs (VA) Veterans Integrated Service Network 12 (VISN 12) has issued a Special Notice announcing a limited source contract with ScriptPro, USA for a comprehensive Windows 11 upgrade across multiple VA medical facilities in Wisconsin, Illinois, Michigan, and Indiana. The notice pertains to upgrading existing Windows 10 operating systems to Windows 11 LTSC (Long Term Servicing Channel) for robotic prescription dispensing systems before Microsoft's support for Windows 10 expires on October 14th, 2025. This procurement covers eight medical centers and several Community Based Outpatient Clinics within the VISN 12 network. The special notice emphasizes ScriptPro's specialized pharmacy automation solutions and their ability to provide integrated, efficient technology upgrades. The contract opportunity is specifically targeted at modernizing healthcare technology infrastructure across the regional VA medical network.
The primary objective of this Special Notice is to facilitate a comprehensive technology upgrade that includes professional services, hardware installations, software licensing, and security feature implementations across 13 healthcare facilities. Contractors must be prepared to provide onsite OS upgrades, install the latest Six-Core i5 processors, implement ScriptPro's proprietary Motion Control Card, and upgrade to the most recent Microsoft SQL database. Key requirements include coordinating with local Pharmacy and Biomedical Engineering teams, installing the System Monitoring and Accountability Knowledge AntiMalware (SMAK-AM) toolset, and providing one-year maintenance support for all new hardware and software upgrades. The performance period is set for 360 days, beginning immediately after contract award, with service hours from 8:00 am to 4:30 pm, Monday through Friday, excluding federal holidays. Interested parties must submit questions or comments to Vernise L. Newton via email by 9:00 am local time on March 28, 2025, with the subject line referencing the Notice of Intent from SAM.GOV. The North American Industry Classification System (NAICS) code for this opportunity is 541519 for Other Computer Related Services.
Notice text
2 versions
Update #2 · Latest ·
Please see Amendment to Intent to Sole Source Attached
Special Notice Special Notice Page 1 of 2 Special Notice *= Required Field Special Notice Page 3 of 3 Please note that this is not a request for proposal nor a request for quote as there is no solicitation document available. Therefore, this is a notice of intent issued by the Department of Veterans Affairs to negotiate a limited source contract with Scriptpro, USA for the Windows 11 Upgrade. This procurement is intended to be used by VISN 12 VA Medical Centers (VAMC) and Community Based Outpatient Centers (CBOC). PERFORMANCE WORK STATEMENT Contract Title. ScriptPro Datapoint Operating System (OS) Upgrade to Windows 11 Background. The Veterans Integrated Service Network (VISN) 12, is responsible for providing health care to Veterans in the states of Wisconsin, Illinois, Upper Michigan, and northwestern Indiana and is comprised of eight medical centers and numerous Community Based Outpatient Clinics. Like all health care facilities, VISN 12 is moving away from Windows 10 OS, which is set to have its Microsoft support expired by October 14th, 2025. This move will require systems running Windows 10 to be upgraded to a current Microsoft OS, Windows 11 LTSC (Long Term Servicing Channel). Scriptpro's comprehensive, integrated, & automated software solutions support pharmacy operations & financial management at any scale. ScriptPro automation is cost effective, dependable, & space efficient allowing staff to focus on serving patients & growing the pharmacies operations. ScriptPro solutions are engineered to ensure accuracy, save time, & increase patient satisfaction. Scope. The contractor shall provide all necessary travel, professional services, licenses, hardware, installation, onsite OS upgrade along with the most recent security feature implementation, including the upgrade of current processor to Six-Core i5 processor and ScriptPro proprietary Motion Control Card, and testing of the robotic prescription dispensing systems. ScriptPro shall upgrade robotic prescription dispensing systems to the latest Microsoft SQL (Structured Query Language) database. The contractor shall coordinate all upgrade activities with COR (Contracting Officer s Representative), local site Pharmacy team, and local site Biomedical Engineering team. The Contractor shall provide one-year of maintenance support for all the new ScriptPro hardware and software upgrades. *The contractor must install the System Monitoring and Accountability Knowledge AntiMalware (SMAK-AM) toolset on all Windows-based devices prior to or as part of the installation. Performance Period. Period of performance shall start immediately after award is issued and last for 360 days. Place of Performance. Contract performance shall take place at the locations below: Site Name Address City State Zip Code Captain James A Lovell Federal Health Care Center 3001 Green Bay Road North Chicago IL 60064 Clement J. Zablocki VAMC 5000 W. National Ave. Milwaukee WI 53295 Appleton VA Outpatient Clinic 10 Tri-Park Way Appleton WI 54914 Green Bay VA Clinic 2851 University Avenue Green Bay WI 54311 Edward Hines, Jr. VAMC 5000 South 5th Avenue Hines IL 60141 Iron Mountain VAMC 325 East H Street Iron Mountain MI 49801 Jesse Brown VA Medical Center 820 S. Damen Ave. Chicago IL 60612 Crown Point VA Outpatient Clinic 9301 Madison Street Crown Point IN 46307 Tomah VAMC 500 E. Veterans Street Tomah WI 54660 VAMC Danville, IL 1900 E. Main Street Danville IL 61832 Peoria VA Outpatient Clinic 7717 North Orange Prairie Road Peoria IL 61615 William S. Middleton Memorial Veterans Hospital Pharmacy 2500 Overlook Terrace Madison WI 53705 Rockford VA CBOC 816 Featherstone Road Rockford IL 61107 Travel for Installation, Implementation and Training. The Government anticipates Contractor travel under this contract. All travel shall be incorporated into the price schedule for the contract. No travel costs will be reimbursed by VA Travel is anticipated for on-site installation, configuration, implementation, and end-to-end testing. The Government acknowledges the possible use of remote access for installation and implementation purposes, within the constraints of all applicable VA Information Security Requirements Government Furnished Equipment/Information. The Contractor shall be allowed access to Government equipment including servers and network infrastructure. Information on Government equipment and systems shall be provided as necessary. No Government-owned property will be transferred into the Contractor s control. Additional software products may be provided by the Government as identified to facilitate Contractor access, e.g. Microsoft Terminal Services. Invoicing. Invoices shall be submitted electronically via the Financial Services Center Mandatory Electronic Invoice System in arrears. Invoices must include, at a minimum, the following information: Contractor name, purchase order number, period of service the billing covers, and a list of equipment items covered during the stated period of performance. Hours of Coverage & Federal Holidays. Service will be provided during regular coverage hours of 8:00 am to 4:30pm, Monday through Friday, excluding federal holidays. However, work can be completed after hours to minimize equipment availability for patient care. The contractor shall contact the COR or his/her designee prior to commencing any work on the premises. Federal Holidays are: New Years' Day Martin Luther King Day Presidents' Day Memorial Day Independence Day Labor Day Columbus Day Veterans' Day Thanksgiving Day Christmas Day Information received in response to this special notice will be considered solely for the purpose of determining whether to conduct a competitive procurement. The determination to not compete the proposed acquisition is wholly within the discretion of the Government. The Government will not be responsible for paying on any costs incurred and/or associated with the development of any responses submitted to this notice. The North American Industry Classification System Code (NAICS) (541519) (Other Computer Related Services). Submit questions and/or comments concerning this notice to Vernise L. Newton by email vernise.newton@va.gov no later than 9:00a.m. Local Time on 03/28/2025 Subject line shall reference Notice of Intent from SAM.GOV.
Update #1 ·
Special Notice
Special Notice
Page 1 of 2
Special Notice
*= Required Field
Special Notice
Page 3 of 3
Please note that this is not a request for proposal nor a request for quote as there is no solicitation document available. Therefore, this is a notice of intent issued by the Department of Veterans Affairs to negotiate a limited source contract with Scriptpro, USA for the Windows 11 Upgrade. This procurement is intended to be used by VISN 12 VA Medical Centers (VAMC) and Community Based Outpatient Centers (CBOC). PERFORMANCE WORK STATEMENT
Contract Title. ScriptPro Datapoint Operating System (OS) Upgrade to Windows 11
Background. The Veterans Integrated Service Network (VISN) 12, is responsible for providing health care to Veterans in the states of Wisconsin, Illinois, Upper Michigan, and northwestern Indiana and is comprised of eight medical centers and numerous Community Based Outpatient Clinics.
Like all health care facilities, VISN 12 is moving away from Windows 10 OS, which is set to have its Microsoft support expired by October 14th, 2025. This move will require systems running Windows 10 to be upgraded to a current Microsoft OS, Windows 11 LTSC (Long Term Servicing Channel).
Scriptpro's comprehensive, integrated, & automated software solutions support pharmacy operations & financial management at any scale. ScriptPro automation is cost effective, dependable, & space efficient allowing staff to focus on serving patients & growing the pharmacies operations. ScriptPro solutions are engineered to ensure accuracy, save time, & increase patient satisfaction.
Scope.
The contractor shall provide all necessary travel, professional services, licenses, hardware, installation, onsite OS upgrade along with the most recent security feature implementation, including the upgrade of current processor to Six-Core i5 processor and ScriptPro proprietary Motion Control Card, and testing of the robotic prescription dispensing systems. ScriptPro shall upgrade robotic prescription dispensing systems to the latest Microsoft SQL (Structured Query Language) database.
The contractor shall coordinate all upgrade activities with COR (Contracting Officer s Representative), local site Pharmacy team, and local site Biomedical Engineering team.
The Contractor shall provide one-year of maintenance support for all the new ScriptPro hardware and software upgrades.
*The contractor must install the System Monitoring and Accountability Knowledge AntiMalware (SMAK-AM) toolset on all Windows-based devices prior to or as part of the installation.
Performance Period. Period of performance shall start immediately after award is issued and last for 360 days.
Place of Performance. Contract performance shall take place at the locations below:
Site Name
Address
City
State
Zip Code
Captain James A Lovell Federal Health Care Center
3001 Green Bay Road
North Chicago
IL
60064
Clement J. Zablocki VAMC
5000 W. National Ave.
Milwaukee
WI
53295
Appleton VA Outpatient Clinic
10 Tri-Park Way
Appleton
WI
54914
Green Bay VA Clinic
2851 University Avenue
Green Bay
WI
54311
Edward Hines, Jr. VAMC
5000 South 5th Avenue
Hines
IL
60141
Iron Mountain VAMC
325 East H Street
Iron Mountain
MI
49801
Jesse Brown VA Medical Center
820 S. Damen Ave.
Chicago
IL
60612
Crown Point VA Outpatient Clinic
9301 Madison Street
Crown Point
IN
46307
Tomah VAMC
500 E. Veterans Street
Tomah
WI
54660
VAMC Danville, IL
1900 E. Main Street
Danville
IL
61832
Peoria VA Outpatient Clinic
7717 North Orange Prairie Road
Peoria
IL
61615
William S. Middleton Memorial Veterans Hospital Pharmacy
2500 Overlook Terrace
Madison
WI
53705
Rockford VA CBOC
816 Featherstone Road
Rockford
IL
61107
Travel for Installation, Implementation and Training. The Government anticipates Contractor travel under this contract. All travel shall be incorporated into the price schedule for the contract. No travel costs will be reimbursed by VA
Travel is anticipated for on-site installation, configuration, implementation, and end-to-end testing. The Government acknowledges the possible use of remote access for installation and implementation purposes, within the constraints of all applicable VA Information Security Requirements
Government Furnished Equipment/Information. The Contractor shall be allowed access to Government equipment including servers and network infrastructure. Information on Government equipment and systems shall be provided as necessary. No Government-owned property will be transferred into the Contractor s control. Additional software products may be provided by the Government as identified to facilitate Contractor access, e.g. Microsoft Terminal Services.
Invoicing. Invoices shall be submitted electronically via the Financial Services Center Mandatory Electronic Invoice System in arrears. Invoices must include, at a minimum, the following information: Contractor name, purchase order number, period of service the billing covers, and a list of equipment items covered during the stated period of performance.
Hours of Coverage & Federal Holidays. Service will be provided during regular coverage hours of 8:00 am to 4:30pm, Monday through Friday, excluding federal holidays. However, work can be completed after hours to minimize equipment availability for patient care. The contractor shall contact the COR or his/her designee prior to commencing any work on the premises.
Federal Holidays are:
New Years' Day
Martin Luther King Day
Presidents' Day
Memorial Day
Independence Day
Labor Day
Columbus Day
Veterans' Day
Thanksgiving Day
Christmas Day
Information received in response to this special notice will be considered solely for the purpose of determining whether to conduct a competitive procurement. The determination to not compete the proposed acquisition is wholly within the discretion of the Government. The Government will not be responsible for paying on any costs incurred and/or associated with the development of any responses submitted to this notice. The North American Industry Classification System Code (NAICS) (541519) (Other Computer Related Services).
Submit questions and/or comments concerning this notice to Vernise L. Newton by email vernise.newton@va.gov no later than 9:00a.m. Local Time on 03/28/2025 Subject line shall reference Notice of Intent from SAM.GOV.
Files
| File | Type | Posted |
|---|---|---|
| 36C25225Q0334 1.docx | DOCX document | |
| 36C25225Q0334.docx | DOCX document |
Notice history
| Notice | Type | Posted |
|---|---|---|
| 6515--550-25-2-985-0083 VISN 12 ScriptPro Datapoint Upgrade to Win 11 (VA-25-00035050) | Award Notice | |
| 6515--550-25-2-985-0083 VISN 12 ScriptPro Datapoint Upgrade to Win 11 (VA-25-00035050) | Award Notice | |
| This notice | Special Notice |
Similar open opportunities
| Opportunity | Agency | Set-aside | Responses due |
|---|---|---|---|
| National Industrial Security Program Operating Manual (NISPOM) Windows 11 Phase One Upgrade | Naval Air Systems Command | No set-aside |
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