36C25225Q0334 1.docx
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- Solicitation number
- 36C25225Q0334
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This Special Notice from the Department of Veterans Affairs (VA) announces a limited source contract with ScriptPro, USA for a Windows 11 Upgrade across VISN 12 VA Medical Centers and Community Based Outpatient Centers. The procurement covers upgrading Windows 10 operating systems to Windows 11 LTSC (Long Term Servicing Channel) for robotic prescription dispensing systems across 13 healthcare facilities in Wisconsin, Illinois, Michigan, and Indiana, with a 360-day performance period starting immediately after award.
The contract scope includes professional services, hardware upgrades (including Six-Core i5 processor and ScriptPro proprietary Motion Control Card), software licensing, onsite OS installation, security feature implementation, and Microsoft SQL database upgrades. ScriptPro must coordinate with local Pharmacy and Biomedical Engineering teams, provide one-year maintenance support, and install the System Monitoring and Accountability Knowledge-AntiMalware (SMAK-AM) toolset. The solicitation number is 36C25225Q0334, with responses due by 03-28-2025 at 9:00 am Central Time, and the North American Industry Classification System (NAICS) code is 541519 for Other Computer Related Services.
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Special Notice Special Notice Special Notice Special Notice
| *= Required Field |
| Special Notice |
Special Notice
| SUBJECT* |
| ScriptPro Windows 11 Upgrade (VA-25-00047206) |
GENERAL INFORMATION
| CONTRACTING OFFICE’S ZIP CODE* |
| 53214-1476 |
| SOLICITATION NUMBER* |
| 36C25225Q0334 |
| RESPONSE DATE/TIME/ZONE |
| 03-28-2025 9:00 am CENTRAL TIME, CHICAGO, USA |
| ARCHIVE |
| 60 DAYS AFTER THE RESPONSE DATE |
| RECOVERY ACT FUNDS |
| N |
| PRODUCT SERVICE CODE* |
| 7E20 |
| NAICS CODE* |
| 541519 |
| CONTRACTING OFFICE ADDRESS |
| Department of Veterans Affairs |
GLAC (69D)
115 South 84th Street, Suite 101
Milwaukee WI 53214-1476
POINT OF CONTACT*
Contract Specialist Vernise L Newton vernise.newton@va.gov 414-844-4850
ADDITIONAL INFORMATION
AGENCY’S URL
URL DESCRIPTION
AGENCY CONTACT’S EMAIL ADDRESS
EMAIL DESCRIPTION
DESCRIPTION
Please note that this is not a request for proposal nor a request for quote as there is no solicitation document available. Therefore, this is a notice of intent issued by the Department of Veterans Affairs to negotiate a limited source contract with Scriptpro, USA for the Windows 11 Upgrade. This procurement is intended to be used by VISN 12 VA Medical Centers (VAMC) and Community Based Outpatient Centers (CBOC). PERFORMANCE WORK STATEMENT Contract Title. ScriptPro Datapoint Operating System (OS) Upgrade to Windows 11
1. Background. The Veterans Integrated Service Network (VISN) 12, is responsible for providing health care to Veterans in the states of Wisconsin, Illinois, Upper Michigan, and northwestern Indiana and is comprised of eight medical centers and numerous Community Based Outpatient Clinics.
Like all health care facilities, VISN 12 is moving away from Windows 10 OS, which is set to have its Microsoft support expired by October 14th, 2025. This move will require systems running Windows 10 to be upgraded to a current Microsoft OS, Windows 11 LTSC (Long Term Servicing Channel).
Scriptpro's comprehensive, integrated, & automated software solutions support pharmacy operations & financial management at any scale. ScriptPro automation is cost effective, dependable, & space efficient allowing staff to focus on serving patients & growing the pharmacies operations. ScriptPro solutions are engineered to ensure accuracy, save time, & increase patient satisfaction.
2. Scope.
The contractor shall provide all necessary travel, professional services, licenses, hardware, installation, onsite OS upgrade along with the most recent security feature implementation, including the upgrade of current processor to Six-Core i5 processor and ScriptPro proprietary Motion Control Card, and testing of the robotic prescription dispensing systems. ScriptPro shall upgrade robotic prescription dispensing systems to the latest Microsoft SQL (Structured Query Language) database.
The contractor shall coordinate all upgrade activities with COR (Contracting Officer’s Representative), local site Pharmacy team, and local site Biomedical Engineering team.
The Contractor shall provide one-year of maintenance support for all the new ScriptPro hardware and software upgrades.
*The contractor must install the System Monitoring and Accountability Knowledge – AntiMalware (SMAK-AM) toolset on all Windows-based devices prior to or as part of the installation.
3. Performance Period. Period of performance shall start immediately after award is issued and last for 360 days.
4. Place of Performance. Contract performance shall take place at the locations below:
| Site Name |
| Address |
| City |
| State |
| Zip Code |
| Captain James A Lovell Federal Health Care Center |
| 3001 Green Bay Road |
| North Chicago |
| IL |
| 60064 |
| Clement J. Zablocki VAMC |
| 5000 W. National Ave. |
| Milwaukee |
| WI |
| 53295 |
| Appleton VA Outpatient Clinic |
| 10 Tri-Park Way |
| Appleton |
| WI |
| 54914 |
| Green Bay VA Clinic |
| 2851 University Avenue |
| Green Bay |
| WI |
| 54311 |
| Edward Hines, Jr. VAMC |
| 5000 South 5th Avenue |
| Hines |
| IL |
| 60141 |
| Iron Mountain VAMC |
| 325 East H Street |
| Iron Mountain |
| MI |
| 49801 |
| Jesse Brown VA Medical Center |
| 820 S. Damen Ave. |
| Chicago |
| IL |
| 60612 |
| Crown Point VA Outpatient Clinic |
| 9301 Madison Street |
| Crown Point |
| IN |
| 46307 |
| Tomah VAMC |
| 500 E. Veterans Street |
| Tomah |
| WI |
| 54660 |
| VAMC Danville, IL |
| 1900 E. Main Street |
| Danville |
| IL |
| 61832 |
| Peoria VA Outpatient Clinic |
| 7717 North Orange Prairie Road |
| Peoria |
| IL |
| 61615 |
| William S. Middleton Memorial Veterans Hospital Pharmacy |
| 2500 Overlook Terrace |
| Madison |
| WI |
| 53705 |
| Rockford VA CBOC |
| 816 Featherstone Road |
| Rockford |
| IL |
| 61107 |
5. Travel for Installation, Implementation and Training. The Government anticipates Contractor travel under this contract. All travel shall be incorporated into the price schedule for the contract. No travel costs will be reimbursed by VA
5.1. Travel is anticipated for on-site installation, configuration, implementation, and end-to-end testing. The Government acknowledges the possible use of remote access for installation and implementation purposes, within the constraints of all applicable VA Information Security Requirements
6. Government Furnished Equipment/Information. The Contractor shall be allowed access to Government equipment including servers and network infrastructure. Information on Government equipment and systems shall be provided as necessary. No Government-owned property will be transferred into the Contractor’s control. Additional software products may be provided by the Government as identified to facilitate Contractor access, e.g. Microsoft Terminal Services.
7. Invoicing. Invoices shall be submitted electronically via the Financial Services Center Mandatory Electronic Invoice System in arrears. Invoices must include, at a minimum, the following information: Contractor name, purchase order number, period of service the billing covers, and a list of equipment items covered during the stated period of performance.
8. Hours of Coverage & Federal Holidays. Service will be provided during regular coverage hours of 8:00 am to 4:30pm, Monday through Friday, excluding federal holidays. However, work can be completed after hours to minimize equipment availability for patient care. The contractor shall contact the COR or his/her designee prior to commencing any work on the premises.
Federal Holidays are:
| New Years' Day |
| Martin Luther King Day |
| Presidents' Day |
| Memorial Day |
| Independence Day |
| Labor Day |
| Columbus Day |
| Veterans' Day |
| Thanksgiving Day |
Christmas Day
Information received in response to this special notice will be considered solely for the purpose of determining whether to conduct a competitive procurement. The determination to not compete the proposed acquisition is wholly within the discretion of the Government. The Government will not be responsible for paying on any costs incurred and/or associated with the development of any responses submitted to this notice. The North American Industry Classification System Code (NAICS) (541519) (Other Computer Related Services).
Submit questions and/or comments concerning this notice to Vernise L. Newton by email vernise.newton@va.gov no later than 9:00a.m. Local Time on 03/28/2025 Subject line shall reference Notice of Intent from SAM.GOV.
| *= Required Field |
| Special Notice |
Page 1 of
Special Notice
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