7A21--V12 Hands Free Clinical Communication and Workflow System

The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 12 seeks to procure a hands-free clinical communication and workflow system using Vocera brand technology, with proposals due September 9, 2026 and questions due September 3. The procurement is unrestricted and uses a Lowest Price Technically Acceptable (LPTA) evaluation approach.

Place of performance is VISN 12 facilities. The contract covers five ordering periods from September 15, 2026 through September 14, 2031, with a minimum value of $1,000.00 and maximum value of $25,000,000.00. The procurement encompasses approximately 200 line items per ordering period, including Vocera V5000 smartbadges, batteries, chargers, training kits, software licenses (Enterprise, Platform, Messaging, and Analytics licenses in various user configurations), Premier Support services, warranty extensions, and implementation and training services. Initial period quantities include 1,535 V5000 units, 2,605 batteries, 384 chargers, and numerous software licenses and support packages. Delivery is 30 days after receipt of order to destination.

Amendment 0001 reduced line item 0014 (Vocera Enterprise License, 750 Users) from one to zero and increased line item 0015 (Software License, SIP Telephony, 6 Ports) from 24 to 16 units. Manufacturer authorization is required in accordance with VAAR 852.212-71; the authorized party (prime or subcontractor) must hold valid OEM, authorized dealer, authorized distributor, or authorized reseller status. Subcontracting is permitted. Evaluation criteria are Technical Acceptability (Pass/Fail), Past Performance (Pass/Fail), and Price evaluated for fairness and reasonableness without point-scoring. NAICS code is 541519; PSC code is 7A21. Contracting Officer Jim Hedman is reachable at 414-384-2000 Ext 43235.