7A21--(New Action) Qgenda On-call Full Range (FR) Scheduling Software (VA-27-00011101)

Closed Pre-Solicitation Posted

Solicitation number
36C10B26Q0837
Agency
Responses due
Set-aside
No set-aside

Opportunity facts

Notice details come from SAM.gov. Updated .

About this opportunity

The Department of Veterans Affairs Technology Acquisition Center is conducting a Request for Information to identify qualified vendors for QGenda On-Call Full Range scheduling software, with RFI responses due by October 15, 2026, at 9:00 a.m. Eastern Time. The VA has not specified anticipated set-aside category, contract vehicle, or award basis at the RFI stage.

Place of performance is the Richard L. Roudebush VA Medical Center in Indianapolis, Indiana, supporting up to 150 beds. The solution must be web-based with native iOS and Android mobile applications, supporting multi-tier approval workflows and schedule filtering by region, site, and provider type. Integration requirements include VA single sign-on, Vocera mobile applications, and schedule data exchange with affiliate universities. The contractor must maintain FedRAMP certification and obtain VA Authorization to Operate within six months of award, provide US-based dedicated support Monday through Friday 9:00 a.m. to 6:00 p.m. Eastern Time, and deliver reports exportable to Excel, PDF, and CSV formats. Critical compliance requirements include Section 508 accessibility standards, VA Technical Reference Model, VA Critical Security Controls, IPv6 support, Social Security Number reduction protocols, Trusted Internet Connection standards, and comprehensive generative AI governance if AI is incorporated.

The base performance period runs November 15, 2026, through November 14, 2027, with three optional 12-month renewal periods through November 14, 2030. The scope includes QGenda On-Call FR activation (one-time per-bed fee for 150 beds), annual term licenses, 72 hours of Clinical Solutions Consultant services, and travel expenses; option periods include annual term licenses only.

The VA declined to confirm the ultimate contract type, whether the requirement will carry a small business or service-disabled veteran-owned small business set-aside, applicable size standard under NAICS 541519, expected RFP release timing, or award basis pending further determination. Responses must not exceed six pages (excluding cover and company information) and should be submitted as PDF to Contract Specialist Ana Subashi (Ana.Subashi@va.gov, 848-377-5100). Participation in this RFI does not preclude competing in any future RFP.

Notice text

3 versions

Update #3 · Latest ·

Modification to a Previous Notice

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The purpose of Amendment 0002 to Request for Information (RFI) 36C10B26Q0837, titled Qgenda On-Call Full Range (FR) Scheduling Software (VA-27-00011101), is to provide contractors with an Excel file containing questions received and the VA s responses.

Attached is the document titled RFI 36C10B26Q0837 Q&A-Part 2, which includes all questions the VA was able to address at this time.

Except as expressly amended by this Amendment 0001, all other terms and conditions of the RFI remain unchanged and in full force and effect.

*** See attached document: RFI 36C10B26Q0837 QandA-Part 2. ***

Update #2 ·

The purpose of Amendment 0001 to Request for Information (RFI) 36C10B26Q0837, titled Qgenda On-Call Full Range (FR) Scheduling Software (VA-27-00011101), is to provide contractors with an Excel file containing questions received by the Department of Veterans Affairs (VA) and the VA s corresponding responses.

Attached is the document titled RFI 36C10B26Q0837 Q&A, which includes all questions the VA was able to address at this time.

Except as expressly amended by this Amendment 0001, all other terms and conditions of the RFI remain unchanged and in full force and effect.

Update #1 ·

RFI XXXXXXXXX

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Department of Veterans Affairs (VA)

QGenda On-Call Full Range Scheduling Software

Request for Information (RFI)

Introduction

This Request for Information (RFI) is issued for information and planning purposes only and does not constitute a solicitation nor does it restrict the government as to the ultimate acquisition approach. In accordance with Federal Acquisition Regulation (FAR) 15.201(e), responses to this notice are not offers and cannot be accepted by the Government to form a binding contract.

The purpose of this RFI is to identify qualified vendors, who are able to meet the Department of Veterans Affairs (VA) requirements for brand name QGenda On-Call Full Range (FR), a comprehensive clinical scheduling and on-call management solution. See draft Product Description.

The Government is not responsible for any cost incurred by industry in furnishing this information. All costs associated with responding to this RFI will be solely at the interested vendor's expense. Not responding to this RFI does not preclude participation in any future Request for Proposal (RFP), if any is issued. Any information submitted by respondents to this RFI is strictly voluntary. All submissions will become Government property and will not be returned. Interested vendors are responsible for adequately marking proprietary, restricted or competition sensitive information contained in their response.

RFI Response Instructions

NOTE: The capability package must be clear, concise, and complete. VA is under no obligation to provide feedback to the company, or to contact the company for clarification of any information submitted in response to this RFI.

Provide the following information:

Provide Company Information:

Company Name

CAGE/DUNS Number under which the company is registered in SAM/VetBiz.gov

Company Address

Point of contact name

Telephone number

Email address

For small business concerns, indicate whether at least 50 percent of the total amount paid by the Government will be paid to firms that are similarly situated.

Brief summary describing your company s technical approach to meeting the requirements, to include:

List any previous or existing contracts you have with the VA where similar work was performed to this requirement. Also, is there an existing contract vehicle you recommend be used for this procurement?

Does the draft Product Description (PD) provide sufficient detail to describe the technical and functional requirements that encompass the requirement? If NO , please provide your technical and functional comments/recommendations/questions on elements of the draft outline that may contribute to a more accurate proposal submission and efficient, cost-effective effort.

If your company is a Small Business, also include the following:

The intent and ability to meet set-aside requirements for performance of this effort.

Information as to proposed team members, the percentage of work each is to perform, and which PD requirements would be subcontracted.

Responses are due at 10:00 AM EST, October 13th. Submit your responses directly to Ana Subashi ana.subashi@va.gov.

Should you have any questions, please reach out to:

Contract Specialist: Ana Subashi. ana.subashi@va.gov

AND

Contracting Officer: Kendra Casebolt. kendra.casebolt@va.gov

All responsible sources may submit a response in accordance with the following:

All proprietary/company confidential material shall be clearly marked on every page that contains such.

Service-Disabled Veteran Owned Small Businesses (SDVOSB) and Veteran Owned Small Businesses (VOSB) must indicate whether at least 50% of the cost incurred would be expended for prime employees or employees of other eligible SDVOSB/VOSB firms. This should also include the prime planned percentage and if under 50%, the names of the potential team members that may be used to fulfill the 50% SDVOSB/VOSB requirement.

Please keep your response to no more than 6 pages.

**See attached document: DRAFT - Product Description - QGenda On-Call FR.**

Files

File Type Posted
RFI 36C10B26Q0837 - QandA - Part 2.xlsx XLSX spreadsheet
36C10B26Q0837 0002.docx DOCX document
RFI 36C10B26Q0837 - QandA.xlsx XLSX spreadsheet
36C10B26Q0837 0001.docx DOCX document
DRAFT - Product Description - QGenda On-Call FR.docx DOCX document
36C10B26Q0837.docx DOCX document

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