RFI 36C10B26Q0837 - QandA - Part 2.xlsx
XLSX spreadsheet 13 KB Posted
- Solicitation number
- 36C10B26Q0837
About this file
This file is an Excel spreadsheet containing Questions and Answers (Part 2) related to RFI 36C10B26Q0837 for the Department of Veterans Affairs' procurement of QGenda On-Call Full Range (FR) Scheduling Software. The spreadsheet does not specify required products or services beyond what was outlined in the original RFI, but rather addresses clarifying questions submitted by interested vendors regarding the VA's requirements and evaluation criteria for this clinical scheduling and on-call management solution. As this is a questions and answers document, it provides supplemental guidance to vendors preparing responses to the RFI rather than establishing new substantive requirements. The document is part of Amendment 0002 to the original RFI and represents the second installment of Q&A responses the VA was able to address at the time of issuance. All terms and conditions of the original RFI remain unchanged and in full force and effect except as expressly amended by this modification.
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Other files
| File | Type | Posted |
|---|---|---|
| 36C10B26Q0837 0002.docx | DOCX document | |
| 36C10B26Q0837 0001.docx | DOCX document | |
| RFI 36C10B26Q0837 - QandA.xlsx | XLSX spreadsheet | |
| 36C10B26Q0837.docx | DOCX document | |
| DRAFT - Product Description - QGenda On-Call FR.docx | DOCX document |
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Text version
Sheet1
| Attachment / Document | Page or Section | Question | Answers |
| 36C10B26Q0837, Request for Information | Section 1, Introduction; PD 1.1 | The RFI describes the requirement as brand name QGenda On-Call Full Range, while PD 1.1 states what the equivalent or equal solution shall provide. Please confirm that the solicitation will be brand name or equal, and that an equal solution will be evaluated against the PD 1.1 salient characteristics alone. | Must be brand name Qgenda |
| DRAFT Product Description, QGenda On-Call FR (PD Version 2.0) | 1.0 Product Requirements, p. 3 | Does the Richard L. Roudebush VA Medical Center use an on-call or clinical scheduling product today? If so, please provide the incumbent contractor name, the contract number and the current contract value, and say whether this requirement replaces, renews or expands that contract. | Current product is AMION. This will be replaced. |
| DRAFT Product Description, QGenda On-Call FR (PD Version 2.0) | 1.0 Product Requirements, p. 3 | If a current system exists, will the incumbent be funded and required to provide knowledge transfer and an export of existing schedules, provider preferences and rules during a phase-in period, and in what format will that data be delivered to the new contractor? | Schedules are entered manually one month at a time, so no export/knowlege needed. |
| DRAFT Product Description, QGenda On-Call FR (PD Version 2.0) | 1.0 Product Requirements, p. 3 (period of performance) | The base period begins November 15, 2026, PD 1.1 allows a VA ATO to be achieved within six months of award, and PD 2.0 item 8 bars live VA data before the ATO is issued. When does VA expect the system to be in live use, is a phase-in period planned, and can the start date move if award is later than planned? | Live use is expected within 6 months of award- phase in period before that. |
| DRAFT Product Description, QGenda On-Call FR (PD Version 2.0) | 1.0 Product Requirements, CLIN 0003 | CLIN 0003, Clinical Solutions Consultant, shows a quantity of 72 with no unit of measure. Is the unit hours, days or months? To price this CLIN as firm fixed price, are the labor categories and hours, the tasks and the deliverables of the consultant defined, and will they be stated in the solicitation? | 72 hours: Consult is 3 days with 3 reps onsite for 8 hours a day. |
| DRAFT Product Description, QGenda On-Call FR (PD Version 2.0) | 1.0 Product Requirements, p. 3 and option period CLIN tables | The period of performance paragraph says the option periods renew the base quantity licenses, the Clinical Solutions Consultant, monthly subscription fees and virtual training and consultation service, but each option table lists only the term license. Which services are to be priced in each option period, and under which CLINs? | Fees and consultation are only expected at start up. From there, option periods would only involve the term licenses. |
| DRAFT Product Description, QGenda On-Call FR (PD Version 2.0) | 1.0 Product Requirements, CLIN 0004 | CLIN 0004 is travel and expenses, not to exceed, billed under the Federal Travel Regulation. What not-to-exceed amount will VA set, how many on-site visits does VA expect in the base period, and will any other direct costs be reimbursed or must they be built into the fixed prices? | On-site visits are expected only once as a built in fixed price of NTE $1519 |
| DRAFT Product Description, QGenda On-Call FR (PD Version 2.0) | 1.0 Product Requirements, CLINs 0001 and 0002; 6.5 Software and Licensing Requirements | Licenses are counted per bed, up to 150 beds. May an equal solution propose a different pricing unit, such as per site or per user? How many clinicians, schedulers and administrators will use the system, across how many services and sites? Under PD 6.5, is the contractor responsible for licensing any third-party software on the VA side of an interface, such as Vocera? | Per site would be okay? Per user is too difficult/ever changing. Yes, contractor would be responsible for integrating third-party software such as Vocera. |
| DRAFT Product Description, QGenda On-Call FR (PD Version 2.0) | 1.1 Salient Characteristics; Addendum B, section 3 | What will VA provide as government furnished equipment and information: a test account and metadata for the VA single sign-on service, a Vocera test environment, access to the affiliate university's scheduling interface, and PIV credentials or VA laptops for contractor staff? | VA will not provide any equipment. Access to affiliate's interface will be provided with data sharing agreement. |
| DRAFT Product Description, QGenda On-Call FR (PD Version 2.0) | 1.1 Salient Characteristics, third bullet | Support is required Monday through Friday, 9:00 AM to 6:00 PM Eastern. Are response and resolution times, system uptime and help desk hours defined as service level agreements, and does VA need after-hours support given that on-call schedules are used around the clock? | VA will prefer 24/7 support |
| DRAFT Product Description, QGenda On-Call FR (PD Version 2.0) | 2.0, items 10 and 11; 6.2 Zero Trust, VA Critical Security Controls | PD 2.0 requires monthly Plan of Action and Milestones reports, while PD 6.2 says a POA&M will not be accepted for the VA Critical Security Controls on a new system. Do any POA&M items or open issues from an existing system transfer to the new contractor, and which controls may carry a POA&M during the six-month ATO period? | No/None |
| DRAFT Product Description, QGenda On-Call FR (PD Version 2.0) | 1.1 Salient Characteristics, second bullet; 2.0, item 3 | PD 1.1 requires a solution that is FedRAMP certified and PD 2.0 sets the level at Low. Must the certification be held at quote submission, at award, or before live VA data is loaded? Will VA accept a FedRAMP 20x certification, and will it accept a solution that is FedRAMP High Ready and in assessment at award? Does the authorization boundary have to include the mobile applications and the Vocera and affiliate interfaces? | Cert must be held at quote submission. Must include mobile app and ability to interface |
| DRAFT Product Description, QGenda On-Call FR (PD Version 2.0) | 1.1 Salient Characteristics, first bullet; 2.0 heading and item 8 | For a solution that reaches its VA ATO within six months of award, will VA act as the authorizing agency and name a system owner at award, and does the six months run inside the base period? PD 2.0 is headed as applying if the solution is FedRAMP authorized and VA authorized; which requirements apply during the period before the VA ATO is issued? | system owner will be named and six months runs inside base period |
| DRAFT Product Description, QGenda On-Call FR (PD Version 2.0) | 2.0, item 3; Addendum B, sections 2 and 7 | PD 2.0 defines the data as Low impact, and Addendum B marks information custodial language and system hosting as not applicable. Please confirm that the system will hold staff schedule data only, with no patient information and no Social Security numbers, and say whether PD 6.3 integration with the VA Master Person Index applies to a staff scheduling system. | Hold staff schedule data- no patient info or SSN. Applies to staff scheduling system |
| DRAFT Product Description, QGenda On-Call FR (PD Version 2.0) | 1.1 Salient Characteristics, eighth bullet | The mobile characteristic requires FedRAMP approved use from both military and personal smart phones. Does VA mean Government-furnished and personally owned phones? Must the applications be distributed through the VA mobile device management catalog, or are the public Apple and Google stores acceptable? | Phones will not be provided under this contract. Mobile app will require a log in |
| DRAFT Product Description, QGenda On-Call FR (PD Version 2.0) | 4.0 Sustainable Products; 6.1 Technical Reference Model; 6.4 IPv6; 6.6 Trusted Internet Connection | For a vendor-hosted subscription that delivers no hardware, please confirm that PD 4.0 does not apply, and say whether a VA Technical Reference Model entry must exist before award or may be obtained after award, and how PD 6.4 and PD 6.6 apply to a system hosted outside the VA network. | Confirm. TRM entry prior to award. System must be usable with current VA internet connections. |
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