7A20--VA-25-00082628 - Qgenda Clinical-call Scheduling and Advanced Automated Provider Scheduling Software (New Requirement)

The Department of Veterans Affairs Technology Acquisition Center Austin is seeking to procure QGenda Clinical-call Scheduling and Advanced Automated Provider Scheduling Software for the Minneapolis VA Medical Center through solicitation number 36C10B25Q0497. The cloud-based workforce management platform will serve multiple departments including Radiology, Anesthesiology, Emergency Department, Lab, and Pathology, providing enterprise-wide standardization and system-wide visibility for scheduling operations. Key requirements include FedRAMP authorization at Low Impact level, FISMA compliance, 24/7 United States-based telephone and online support, comprehensive security assessment processes, and continuous monitoring capabilities. Contractors must provide detailed capability statements, System Security Plans, Implementation Diagrams, Security Assessment Reports, and monthly reporting on Plan of Action and Milestones. The response deadline for this Request for Information is August 7, 2025, at 12:00 PM Eastern Time, with submissions required via email to designated contracting personnel.

This procurement opportunity is set aside exclusively for Service-Disabled Veteran-Owned Small Business (SDVOSBC) contractors under NAICS code 541519 (Other Computer Related Services) and Product Service Code 7A20 for application development software. The contract structure includes a base period with three optional extension years, covering approximately 186 user licenses across various medical professionals including doctors, technicians, nurses, and locum providers, plus 234 bed licenses for the comprehensive scheduling solution. One-time activation fees and annual term licenses comprise the primary cost components, though specific budget ranges or award values are not disclosed in the pre-solicitation documentation. The VA encourages participation from small businesses with existing GSA or GWAC schedules, and emphasizes that this market research phase does not guarantee future contract award. All submissions will become government property and the opportunity will remain archived for 99 days following the response deadline, indicating a potentially extended procurement timeline for full solicitation release.