P02 - Request for Information - QGenda Scheduling Software.docx

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7A20--VA-25-00082628 - Qgenda Clinical-call Scheduling and Advanced Automated Provider Scheduling Software (New Requirement)
Solicitation number
36C10B25Q0497
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This is a Request for Information (RFI) issued by the Department of Veterans Affairs (VA) to conduct market research for QGenda Scheduling Software. The VA seeks to procure a cloud-based workforce management platform for scheduling across multiple departments at the Minneapolis VA Medical Center, including Radiology, Anesthesiology, Emergency Department, Lab, and Pathology. The software must provide enterprise-wide standardization, system-wide visibility, and support unique scheduling needs of different medical specialties.

Key requirements include 24/7 United States-based telephone and online support, software updates, and comprehensive installation and deficiency resolution processes. Vendors are requested to submit a detailed capability statement by 12:00 PM EST on August 07, 2025, via email to Kevin Andujar and Peter Lewandowski. The RFI encourages responses from small businesses, including service-disabled veteran-owned small businesses, and vendors with existing GSA or GWAC schedules. This market research does not guarantee a future contract, and all submissions will become government property.

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US Department of Veterans Affairs Request for Information/Sources Sought

QGenda Scheduling Software

This is a Request for Information (RFI) only issued for conducting market research. Accordingly, this RFI constitutes neither a Request for Quote (RFQ), Request for Proposal (RFP), nor a guarantee that one will be issued by the Government in the future; furthermore, it does not commit the Government to contract for any services described herein. The Department of Veterans Affairs (VA) is not, at this time, seeking proposals or quotes, and therefore, will not accept, review, or evaluate unsolicited proposals or quotes received in response hereto. This notice is not to be construed as a commitment on the part of the Government to award a contract, nor does the Government intend to pay for any information submitted because of this request. The Government does not reimburse respondents for any costs associated with submission of the information being requested or reimburse expenses incurred for responses to this RFI. Any contract/order that might be awarded based on information received or derived from this market research will be the outcome of the competitive process. The purpose of this RFI is to obtain market information on capable sources of supply, industry best practices, and input specific to the information provided. The Government is not responsible for any cost incurred by industry in furnishing this information. All costs associated with responding to this RFI will be solely at the interested vendor's expense. Not responding to this RFI does not preclude participation in any future Request for Proposal (RFP), if any is issued. Any information submitted by respondents to this RFI is strictly voluntary. All submissions will become Government property and will not be returned. Interested vendors are responsible for adequately marking proprietary, restricted or competition sensitive information contained in their response.

Requirement:

The purpose of this RFI is to identify qualified vendors, who are able to meet Department of Veterans Affairs (VA), VA Health Care System requires the procurement of Qgenda Scheduling Software. The Qgenda Scheduling Software will be utilized at the following facilities: Radiology, Anesthesiology, Emergency Department, lab and pathology to provide proper scheduling at the Minneapolis VA Medical Center.

Background:

The QGenda Scheduling Software is capable of managing the entire care team in a single healthcare workforce management cloud-based platform that integrates schedules with the on-call schedule. The product can also establish enterprise standardization, system-wide visibility across all departments within a single platform while supporting the unique scheduling needs of different medical specialties and complexities.

The contractor shall provide 24/7 United States based dedicated telephone and online support and software updates. The contractor support shall provide ongoing and timely resolution to all software application problems reported by MVAHCS clinical users during the warranty period.

The contractor shall conduct a joint inspection with the on-site Point of Contact (POC) upon completion of installation. In the event deficiencies are identified, the contractor shall provide the date when the identified deficiencies will be addressed if not addressed on the date of installation. The contractor shall conduct a joint inspection with the on-site POC after addressing all deficiencies. All deficiencies identified in the joint inspections shall be fixed by the contractor prior to government acceptance of the item. Any disputes shall be resolved by the Contracting Officer.

RFI Submission Instructions:

NOTE: The capability package must be clear, concise, and complete. VA is under no obligation to provide feedback to the company, or to contact the company for clarification of any information submitted in response to this RFI.

Provide the following information:

Generic capability statements will not be accepted or reviewed. Your response must address capabilities specific to the services to the questions below:

1. Include the following identification information:

a. Name of Company:

b. Address:

c. Point of Contact:

d. Phone Number:

e. Fax Number:

f. Email address:

g. CAGE/Unique Entity ID

h. NAICS code(s):

i. If a small business, what type of small business are you? Are you able to comply with FAR 52.219-6 and 52.219-14 in execution of this effort? Are you able to comply with VAAR 852.219-10, VA Notice of Total Service-Disabled Veteran-Owned Small Business Set-Aside and with subcontracting limitations in 13 CFR 125.6 in execution of this effort?

j. Any Schedules held on General Services Administration (GSA), Government-Wide Acquisition Contracts (GWAC) held on the National Aeronautics and Space Administration (NASA) Solutions for Enterprise Wide Procurement (SEWP) V, or any other schedule not mentioned above to assist in determining acquisition strategy if you are included in one or more. Please also include Contract Number, expiration date, etc.

Has the draft Product Description provided sufficient detail to describe the technical requirements that encompass the QGenda Scheduling Software to be performed under this effort under a Firm-Fixed-Price contract type?

______ YES _______ NO

If “NO”, please provide your technical comments/recommendations on elements of the draft PWS that may contribute to a more accurate proposal submission and efficient, cost effective effort.

The Government will not review any other information or attachments included, that are in excess of the 5-page limit. The Government will not review generic marketing materials that do not address the information contained herein or the attached documents.

All interested parties shall respond no later than 12:00 PM EST on August 07, 2025 via e-mail. If you have any questions on the RFI, please submit via e-mail as well. Please note QGenda Scheduling Software.

The TAC point of contact for this RFI is Contract Specialist, Kevin Andujar, Email address: Kevin.Andujar@va.gov, and Contracting Officer, Peter Lewandowski, Email address: Peter.Lewandowski@va.gov.

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