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PRODUCT REQUIREMENTS
The Minneapolis Veterans Affairs (VA) Health Care System requires the procurement of Qgenda Scheduling Software. The Qgenda Scheduling Software will be utilized at the following facilities: Radiology, Anesthesiology, Emergency Department, lab and pathology to provide proper scheduling at the Minneapolis VA Medical Center.
The QGenda Scheduling Software is capable of managing the entire care team in a single healthcare workforce management cloud-based platform that integrates schedules with the on-call schedule. The product can also establish enterprise standardization, system-wide visibility across all departments within a single platform while supporting the unique scheduling needs of different medical specialties and complexities.
The contractor shall provide 24/7 United States based dedicated telephone and online support and software updates. The contractor support shall provide ongoing and timely resolution to all software application problems reported by MVAHCS clinical users during the warranty period.
The contractor shall conduct a joint inspection with the on-site Point of Contact (POC) upon completion of installation. In the event deficiencies are identified, the contractor shall provide the date when the identified deficiencies will be addressed if not addressed on the date of installation. The contractor shall conduct a joint inspection with the on-site POC after addressing all deficiencies. All deficiencies identified in the joint inspections shall be fixed by the contractor prior to government acceptance of the item. Any disputes shall be resolved by the Contracting Officer.
Base Period
| QGenda Scheduling Automation Functional Risk (FR) – Activation (Per User, One-Time fee) – Radiology (Techs) |
| 12 |
| QGenda Scheduling Automation FR – Term License (Per User, Annual fee) – Radiology Techs |
| 42 |
| QGenda Scheduling Automation FR – Term License (Per User, Annual fee) – Lab & Pathology (Medical Doctors (MD)) |
| 9 |
| QGenda Scheduling Automation FR – Term License (Per User, Annual fee) – Lab & Pathology (Staff) |
| 60 |
| QGenda Scheduling Automation FR – Term License (Per User, Annual fee) – Anesthesia (Certified Registered Nurse Anesthetist, MDs, and Nurse Practitioner) |
| 55 |
| QGenda Scheduling Automation FR – Term License (Per User, Annual fee) – Anesthesia (Techs) |
| 6 |
| QGenda Scheduling Automation FR – Activation (Per User, One-Time fee) – Emergency MDs |
| 4 |
| QGenda Sched Automation FR – Term License (Per User, Annual fee) – Emergency MDs |
| 23 |
| QGenda Scheduling Automation FR – Activation (Per User, One-Time fee) – Emergency Locums |
| 12 |
| QGenda Scheduling Automation FR – Term License (Per User, Annual fee) – Emergency Locums |
| 55 |
| QGenda On-Call FR – Term License (Per Bed, Annual fee) |
| 234 |
| QGenda Integration Enterprise – Term License (Per Integration, Annual fee) |
| 1 |
Option Year 1
| QGenda Scheduling Automation FR – Term License (Per User, Annual fee) – Radiology Techs |
| 42 |
| QGenda Scheduling Automation FR – Term License (Per User, Annual fee) – Lab & Pathology (Medical Doctors (MD)) |
| 9 |
| QGenda Scheduling Automation FR – Term License (Per User, Annual fee) – Lab & Pathology (Staff) |
| 60 |
| QGenda Scheduling Automation FR – Term License (Per User, Annual fee) – Anesthesia (Certified Registered Nurse Anesthetist, MDs, and Nurse Practitioner) |
| 55 |
| QGenda Scheduling Automation FR – Term License (Per User, Annual fee) – Anesthesia (Techs) |
| 6 |
| QGenda Sched Automation FR – Term License (Per User, Annual fee) – Emergency MDs |
| 23 |
| QGenda Scheduling Automation FR – Term License (Per User, Annual fee) – Emergency Locums |
| 55 |
| QGenda On-Call FR – Term License (Per Bed, Annual fee) |
| 234 |
| QGenda Integration Enterprise – Term License (Per Integration, Annual fee) |
| 1 |
Option Year 2
| QGenda Scheduling Automation FR – Term License (Per User, Annual fee) – Radiology Techs |
| 42 |
| QGenda Scheduling Automation FR – Term License (Per User, Annual fee) – Lab & Pathology (Medical Doctors (MD)) |
| 9 |
| QGenda Scheduling Automation FR – Term License (Per User, Annual fee) – Lab & Pathology (Staff) |
| 60 |
| QGenda Scheduling Automation FR – Term License (Per User, Annual fee) – Anesthesia (Certified Registered Nurse Anesthetist, MDs, and Nurse Practitioner) |
| 55 |
| QGenda Scheduling Automation FR – Term License (Per User, Annual fee) – Anesthesia (Techs) |
| 6 |
| QGenda Sched Automation FR – Term License (Per User, Annual fee) – Emergency MDs |
| 23 |
| QGenda Scheduling Automation FR – Term License (Per User, Annual fee) – Emergency Locums |
| 55 |
| QGenda On-Call FR – Term License (Per Bed, Annual fee) |
| 234 |
| QGenda Integration Enterprise – Term License (Per Integration, Annual fee) |
| 1 |
Option Year 3
| QGenda Scheduling Automation FR – Term License (Per User, Annual fee) – Radiology Techs |
| 42 |
| QGenda Scheduling Automation FR – Term License (Per User, Annual fee) – Lab & Pathology (Medical Doctors (MD)) |
| 9 |
| QGenda Scheduling Automation FR – Term License (Per User, Annual fee) – Lab & Pathology (Staff) |
| 60 |
| QGenda Scheduling Automation FR – Term License (Per User, Annual fee) – Anesthesia (Certified Registered Nurse Anesthetist, MDs, and Nurse Practitioner) |
| 55 |
| QGenda Scheduling Automation FR – Term License (Per User, Annual fee) – Anesthesia (Techs) |
| 6 |
| QGenda Sched Automation FR – Term License (Per User, Annual fee) – Emergency MDs |
| 23 |
| QGenda Scheduling Automation FR – Term License (Per User, Annual fee) – Emergency Locums |
| 55 |
| QGenda On-Call FR – Term License (Per Bed, Annual fee) |
| 234 |
| QGenda Integration Enterprise – Term License (Per Integration, Annual fee) |
| 1 |
ASSESSMENT, AUTHORIZATION, AND CONTINIOUS MONITORING
1. The information system solution selected by the Contractor shall comply with the Federal Information Security Management Act (FISMA).
2. The Contractor shall comply with FedRAMP requirements as mandated by Federal laws and policies, including making available any documentation, physical access, and logical access needed to support this requirement.
3. The system must be FedRAMP Authorized at no less than the Low Impact from the Data Security Categorization.
4. The Contractor shall, where applicable, assist with the VA ATO Process to help achieve agency authorization of the cloud service or migrated application.
5. The Contractor shall provide confirmation of their FedRAMP System Security Plan (SSP) and supporting documentation completion via their repository ID number and a link for VA to download the SSP and all required artifacts within 5 calendar days of contract award.
6. The Contractor shall work with a VA DTC Subject Matter Expert to develop a specific system boundary diagram including any integration and connectivity components for VA use. This will be known as the VA Implementation Diagram (VAID) and will demonstrate the proposed implementation of this system at VA. The Contractor shall complete this deliverable with VA within 10 calendar days of contract award.
7. The Contractor shall provide the results of their most recent Third-Party Assessment Organization (3PAO) Security Assessment Plan (SAP) within 10 calendar days of contract award.
8. The Contractor shall complete a 3PAO Security Assessment Report (SAR) within 10 calendar days after the SSP is accepted by VA.
9. The Contractor shall provide VA with the most recent monthly scans for the production environment within the authorization boundary and their scan upload schedule for FedRAMP within 30 calendar days of contract award.
10. The Contractor shall provide their availability to participate in monthly continuous monitoring meetings to be scheduled following successful VA ATO within 30 calendar days of contract award.
11. The Contractor shall work with VA Subject Matter Experts to test the validity of the Incident Response Plane (IRP) and ensure proper troubleshooting of issues that may arise. This should be completed within 30 calendar days of the SSP being delivered.
12. If new or unanticipated vulnerabilities are discovered by either VA or the Contractor, or if existing safeguards have ceased to function, the discoverer shall immediately bring the situation to the attention of the other party in accordance with Addendum B, VA Information and Information System Security/Privacy Language.
13. The Contractor shall comply with data management requirements.
14. Successful issuance of a VA ATO will be required before live VA data can be used in the system.
15. The Contractor shall participate in FedRAMP Continuous Monitoring activities as outlined by FedRAMP’s Continuous Monitoring Strategy.
16. The Contractor shall participate in monthly Agency and FedRAMP Sustainment meetings following the granting of a VA ATO.
17. The Contractor shall provide continuous monitoring activities including, but not limited to scans, security artifacts, and monthly Plan of Action and Milestones (POAM) reports as outlined by VA and FedRAMP requirements.
18. The Contractor shall provide a monthly inventory report of VA sites currently utilizing the cloud product post ATO award. The inventory report will include the number of licenses being utilized and the specific VA site.
Deliverables:
A. FedRAMP System Security Plan (SSP) and required Attachments (5 days after contract award) B. VA Implementation Diagram (10 days after contract award) C. 3PAO Security Assessment Plan (SAP) (10 days after contract award) D. 3PAO Security Assessment Report (SAR) (10 days after contract award) E. Plan of Action and Milestones Monthly Reports. (30 days after contract award) F. Monthly Inventory Report (Due 3rd calendar day of the month)
