WI MSA HighQ Description 5_23_2023.docx

HighQ Collaborate Overview INTAKE AND MATTER management Automate and streamline the matter intake process to ensure your information is organized in one central repository and everything that comes through the legal departments is captured with full visibility.

Document management Collaborate on documents using out of the box connections to Microsoft Word, Outlook, and Google Workspace. Manage the files that surround your work with capabilities that include version control, document assembly, audit history, auto-redaction, and mark-up comparison.

Contract management Manage and report on all phases of the contract lifecycle, including contract drafting, storage, routing, and eSignature integration. Conduct due diligence, contract analysis, and risk assessments with the HighQ AI Hub.

Public RECORDS REQUEST MANAGEMENT Handle all the major steps inherent in a public records act request including intake, tracking, secure document collaboration, redaction, production, and performance reporting.

DOCUMENT AUTOMATION

Accelerate document assembly for contracts, pleadings, letters, and other legal documents to quickly generate standard, error-free documents. Enable your clients to create documents from templates approved by the legal department, like professional service agreements.

INCIDENT AND COMPLAINT MANAGEMENT

Incidents and complaints, such as Title IX allegations, can be tracked securely with developments documented and reported throughout an investigation.

Custom Option Pricing - HighQ Custom Option – Thomson Reuters HighQ Thomson Reuters HighQ is an intelligent legal operations hub, designed for government legal departments to manage documents and matters, collaborate internally and with outside counsel, and automate workflows. HighQ is cloud-based, quick to deploy, and end-user friendly.

HighQ is a configurable solution. This allows customers the ability to modify and expand the use of the platform as their needs evolve.

HighQ offerings provide purchasing agencies with cost-effective pricing for access to an extensive variety of packages. Needs can vary dramatically from agency to agency. Custom packages are offered in recognition of the unique needs of each agency. Please contact your West government sales representative.

Cost Explanation

Setup Fee: Implementation & Training HighQ has an agile approach to implementation because HighQ is built using no code technology. While programmers can use their skills to make the system their own, the majority of the system is no-code configuration and does not require a technology background to learn and use it well. Therefore, implementation can proceed quickly, often in as little as two months.

The one-time fee Setup Fee includes: setup of the instance, administrative training, and guided configuration for one site build. Additional professional services hours can be purchased depending on the scope of the project.

Annual Subscription Fee The HighQ Service & Workshare Module provides all the core features to manage documents and contracts, as well as build workflows. The subscription includes:

HIGHQ PACKAGE

· 1 HighQ Instance with custom URL

· 5 External Licenses for each Internal User License

· 100 Basic User Licenses for each Internal Under License

· 1 GB storage per internal license

· SSO enabled

· HighQ Drive (Windows, MacOS)

· HighQ Office plugin

· DocAuto Word plugin

INCLUDED CAPABILITIES

Essential Security and Compliance

File Storage and Sharing

Document Management

Social Collaboration

Solution Templating

Configurable Site Dashboards

Customizable Content Metadata

Smart Forms & Data Sheets (iSheets)

Shared Team Calendars

Task Assignment and Tracking

AI-based Document Analysis

Data Visualization

Workflow Automation

Optical Character Recognition (500,000 Scanned pages per year)

Open REST API, Developer Community, Swagger Site

HighQ Document Automation

Workshare Document Comparison

Customer Support & Knowledge Base

Training, User Set-Up, and Onboarding Training sessions are set and included as part of the HighQ implementation cost. If subsequent sessions are desired, they can be provided at an additional cost after being scoped and discussed with the customer. Our training method is “train-the-trainer” and can be covered using a mixture of customer training and the HighQ Knowledge Base Hub.

Maintenance Costs Most maintenance costs are built into the cost of HighQ. However, should the Wisconsin Agency choose to add optional add-on items, there may be a monthly maintenance fee associated with the chosen integrations.

Post-Implementation Support Post-implementation consists of two avenues. Full, localized support is always available online or via phone to assist with any immediate break/fix issues. Each customer also has a Client Success Manager (CSM) who is responsible for ensuring the overall success of your current project and any future projects as you scale the platform.

Year-Over-Year Increases All monthly subscription fees are subject to a 5% year-over-year increase for the life of the contract.

Additional services

Data Conversion Data from other systems, including documents, may be brought over to HighQ to assist with collaborating on existing projects or making complete data available for reporting.

If the Wisconsin Agency has significant data to migrate from another system or if the Wisconsin Agency wishes to import data, document dates, or status updates, our Professional Services team can complete a data conversion (including mapping, assistance with data clean-up, and loading data into HighQ) at an additional cost. This cost is calculated based on the number of sources of data and the volume of data per data type per source.

integrations HIGHQ APPLIANCE - The HighQ Appliance is an integration application that provides connectors to other key systems, including:

· ACTIVE DIRECTORY – The Active Directory Connector synchronizes users, groups and Organizational Units from Microsoft Active Directory or Open DS to HighQ Collaborate.

· SQL SERVER – The SQL database connector allows you to pull structured data in from other sources by mapping SQL tables to iSheets and publishing your structured data in the cloud.

REST API – If the Wisconsin Agency has a need to integrate HighQ with another system, a custom integration and connector leveraging HighQ’s Open REST API can be built at an additional cost.

Terms and Conditions this offer is subject to the then-current thomson reuters and highq terms and conditions below:

Thomson Reuters General Terms and Conditions: http://tr.com/TermsandConditions HighQ Product Specific Terms: http://tr.com/HighQ-PST HighQ Information Security Controls: http://tr.com/HighQ-InfoSec HighQ Service Availability, Maintenance, and Support Term: http://tr.com/HighQ-SLA

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