WCR VTC SOW.pdf

Statement of Work 512th Airlift Wing Video Teleconference Upgrades For the

Wing VTC Conference Room Dover AFB, DE

1. Purpose The purpose of this Statement of Work (SOW) is to upgrade/migrate existing audiovisual (AV) and video teleconferencing (VTC) equipment within the 512th Airlift Wing, building 202 Wing Conference Room (CR). The existing UNCLASSIFIED AV/VTC equipment can no longer support emerging technologies required to meet the needs of the 512th Airlift Wing leadership. Failure to upgrade this system will affect the Wing’s leadership ability to conduct mission critical briefings, workshops, and Video Teleconferencing sessions. Due to the nature of the room and high usage, these upgrades are essential. Once completed, this upgrade will provide AFRC with conference room capabilities that meet or exceed industry standards such as digital widescreen format, high definition video and audio services.

2. Technical Requirements The contractor shall provide a turn-key solution for the upgrade/migration of existing AV and VTC equipment in the Wing conference room. The solution must include AV system engineering, touch panel control, programming, equipment, parts, and labor. All engineering, touch panel design and system programming will remain consistent to retain a unified Audio/Video/VTC environment. The solution must support IP based VTC services compatible with the AFRC VTC Enterprise Network (Cisco Platform) and Department of Defense (DoD), Global Video Services (GVS) Network.

2.1. Any equipment requiring connection, either classified or unclassified, to the DoD global information grid (GIG) will be in compliant with Certification and Accreditation of Air Force Enclaves hosting Real Time Services guidance.

• DISA-provided approved product guide memorandum (APL Memo) associated with each certified device. (https://aplits.disa.mil/processAPList.action)

• Implementation guidelines listed in the DISA Security Technical Implementation Guidance (STIG). (https://iase.disa.mil/stigs/Pages/index.aspx)

• Vendor-provided implementation guides DoD Unified Capabilities Requirements -

(UCR 20133)

• Any VoIP products used with this system shall be on the DISA UC APL and be certified to interoperate with the base GFE Call Manager (Cisco CUCM).

2.2. Contractor shall provide a technical solution outlining their approach to engineering, installation, and initial maintenance of the professional quality, multiuse facility that is https://aplits.disa.mil/processAPList.action https://iase.disa.mil/stigs/Pages/index.aspx capable of VTC, collaboration, and interactive learning presentation systems that meet or exceed the requirements defined in the documentation provided. Additionally, contractor shall provide customer with complete drawings in DWG or DXF compatible format. Drawings must include, at a minimum, proposed equipment, audio and video wiring diagrams, equipment placement drawings and control wiring diagrams. Drawings will be detailed and comprehensive. Contractor is required to provide FULL ENGINEERING PLANS AND PROPOSED DRAWINGS at time of bid. Revised drawings will then be provided at project completion; reflecting any changes or modifications made during installation. All modifications/deviations from initial plans or drawings are subject to approval by customer and are to be discussed with customer prior to implementation.

2.3. Option years: Two option years of schedule maintenance and service to include:

IOS updates, patches for all devices if applicable, and semi-annual (October and April) visual inspection of all equipment.

2.4. Contractor will design, install, and program a video matrix that supports input from digital sources that are located in the Wing CR. Display processor must support active window resizing, monitoring, aspect ratio conversion, overlays, and transitions. System must maintain the ability to route any input to any output simultaneously in any configuration that the customer defines. Inputs and outputs must support resolutions up to but not limited to 1080p.

System must provide any and all required A/D and D/A conversion. Display layout and system configuration must be customizable by the end user to ensure maximum flexibility and future mission growth and expansion. The scope of each requirement are as follows:

3. Wing Conference Room (WCR): Location Bldg. 202 room XXX. The room contains a conference room table with seating for eight on each side and one at the head of the table.

The VTC design is for unclassified VTC operation using a single codec configuration. The equipment rack resides in the back room within the WCR.

3.1.1. Video Source Devices

3.1.1.1. HDMI connections at the rack for GFE Non-Secure computers.

3.1.2. Output Display Devices

3.1.2.1. 100” Video projector

3.1.2.2. New 22” display on articulating arms mounted to the podium

3.1.2.3. Relocation of 90” display

3.1.3. Video Teleconferencing (VTC) Codec for Non-Secure Capabilities.

3.1.3.1. VTC Codec (Non-Secure Internet Protocol Router (NIPR) network) 3.1.4.

3.1.4.1. Digital Media Switcher located in the AV rack to handle routing.

3.1.4.2. HDMI Inputs and outputs from VTC codec and GFE computers

3.1.4.3. HDMI connected to display.

3.1.5. Camera

3.1.5.1. High definition PTZ camera mounted on Front Wall of room.

3.1.6. Sound System

3.1.6.1. Digital Sound Processor (DSP) with VoIP integration and capable of up to acoustic echo cancelling, with analog inputs and outputs.

3.1.6.2. Digital array beam tracking ceiling microphones with LED mute indicator. A master control on a touchscreen controller will mute/unmute all simultaneously.

3.1.6.3. Drop down ceiling microphones

3.1.7. Control System

3.1.7.1. A master control processor mounted in AV rack that will handle all the control signals.

3.1.7.2. 9” Wired touchscreen controller with tabletop charging dock that will allow end user to select any source connected to the matrix chassis and route it to the displays or dial a phone or video call.

4. Video Teleconference (VTC) Codec must be a current make/model product and on the JITC Approved Products List (APL).

Codec must be sustainable for a minimum of five years from installation completion date.

Codec must be interoperable with AETC’s Cisco Bridge/Expressway technology and support H.460.18 and H.246.19 firewall traversal. Codec must support H.323, IPv4, IPv6 and Session Initiation Protocol (SIP) transport capabilities with network interfaces of 10/100/1000Mbit.

Video standards must include H.261, H.263, H.263+, H.264 and H.265 as a minimum. Codec must support native widescreen format up to 1920 x 1080@60 Hz (1080p60) and H.239 dual stream capabilities. Audio standards must include but, not limited to, G.711, G.722, G.722.1, G.728, G.729AB, and MPEG4 AAC-LD mono and stereo. Embedded encryption must support Advanced Encryption Standard AES-128 and AES-256. All above listed items are minimum requirements. All Video Teleconferencing requirements, for NIPR connectivity, must be configured in accordance with (IAW) VTC Services Policy STIG Version 1, Release

8. Codecs must be sustainable IAW the Department of Defense Information Technology Contracting Organization Joint Enterprise Level Agreement

5. Equipment Rack Current GFE equipment racks can be utilized for this upgrade. Equipment rack must also include an Uninterrupted Power Supply (UPS) large enough to support the power load requirement. Grounding must have internal grounding bus IAW Mil Std 188.129. All equipment racks must be built at contractors’ location and bench tested prior to delivery on-site.

6. Wires/Cables All old wires/cables must be removed by contractor and replaced with new wires/cables.

Contractor is responsible for disposing all old wires/cables. Contractor is responsible for ensuring all existing conduits are of sufficient diameter to meet cabling requirements. All cable snakes must be protected using braided split wrap.

7. Special Asset Tagging The contractor shall provide special asset tags IAW MIL STD-130, DODI 8320.04, Item Unique Identification (IUID) Standards for Tangible Personal Property and DFARS 252.211-7703, Item Identification and Valuation. The current list of accepted unique item identifier types is maintained at http://www.acq.osd.mil/dpap/pdi/uid/uii_types.html. All DoD recognized unique identification equivalents are listed at http://www.acq.osd.mil/dpap/pdi/uid/iuid_equivalents.html.

8. Energy Star Mandate The contractor shall ensure the product meets Energy Star guidelines.

9. IPV6 Mandate The contractor shall ensure the product meets IPV6 capabilities per UCR 2013 and certified by the DoD UC approved products list.

10. Unified Capabilities (UCR) 2013 Mandate The Contractor shall provide UC approved products. The UC APL is a consolidated list of products that have completed interoperability and information assurance certification and is managed by Defense Information Systems Agency (DISA).

11. TEMPEST Program Mandates The contractor shall provide TEMPEST products certified by the NSA TEMPEST approved products list.

12. Technical Contractual Requirements

12.1. Technical Refresh

In order to ensure new design enhancements and technological updates or advances, the contractor shall offer, under this DO, hardware and software components available to the contractor's commercial customers. Furthermore, the contractor shall make available any commercially available updates to the hardware and software provided under this DO. If such updates are available to other customers without charge, then they shall also be made available to the Government without additional charge. The contractor will ship these updates to existing customers who have acquired the hardware/software being updated under this DO. Vendor commercial product offerings shall include “state of the art” technology, i.e., the most current proven level of development available in each product category.

All proposed products must be compliant with the Trade Agreements Act of 1979 (TAA) and related clauses in Section I of this contract. In accordance with DFARS 252.225-7021, the Trade Agreements Certificate at DFARS 252.225-7020 shall be provided for each end item defined and specified in a solicitation that exceeds the TAA threshold subject to the waivers and exceptions provided in FAR 25.4, and DFARS 225.4 offered in response to any RFQ issued under this contract. Please note that Federal Acquisition Regulation (FAR) paragraph 25.103(e) includes an exemption from the Buy American Act (BAA) for acquisition of information technology that is commercial items.

http://www.acq.osd.mil/dpap/pdi/uid/uii_types.html http://www.acq.osd.mil/dpap/pdi/uid/iuid_equivalents.html http://energy.gov/eere/femp/covered-product-categories http://www.disa.mil/Services/Network-Services/UCCO/%7E/media/Files/DISA/Services/UC-CO/UCR2013/05_Framework_2013.pdf http://www.disa.mil/Services/Network-Services/UCCO http://www.disa.mil/Services/Network-Services/UCCO http://www.disa.mil/Services/Network-Services/UCCO http://www.nsa.gov/applications/ia/tempest/index.cfm http://www.nsa.gov/applications/ia/tempest/index.cfm

13. General Information

13.1. HOURS OF OPERATION

The hours of operation are Monday through Friday 0700- 2300. The contractor is not required to provide service except for emergencies on the following days: New Year’s Day, Martin Luther King’s Birthday, Washington’s Birthday, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, and Christmas Day.

13.2. RECORDS MANAGEMENT

The contractor understands that when creating, handling and maintaining records for the Air Force, either electronic or paper, you must meet the requirements established in AFRIMS Records Disposition Schedule (RDS), AFI 33-322, Records Manage Program, AFI 33-364, Records Disposition Procedures and Responsibilities, and AFM 33-363, Management of Records. In order to meet the requirement established IAW the above mentioned regulations, contact the Base Records Management Office (436 CS/SCXK, Bldg. 310) at 302- 677-3642 for guidance and training.

13.3. SECURITY

All personnel employed by the contractor in the performance of this contract, or any representative of the contractor entering the governmental Installation shall abide by all security instructions and directives of Dover AFB. Employees are responsible for safeguarding all government property provided for contractor use.

At the close for each work period, government facilities, equipment and materials shall be secured, lights, heat and water turned off and all doors and window secured.

The contractor and, as applicable, subcontractor shall not employ persons for work on this contract if such employee is identified as a potential threat to the health, safety, security, general wellbeing or operational mission of the Installation and its population, nor shall the contractor or subcontractor employ persons under this contract who have an outstanding criminal warrant as identified during the Criminal Background Check (CBI).

Contractors shall ensure their employees and those of their subcontracts have the proper credentials allowing them to work in the United States. Employees and subcontractors later found to be undocumented or illegal aliens will be remanded to the proper authorities.

All contractors and subcontractors when working in a Controlled, Restricted or other sensitive areas must be escorted at all times. The military agency or unit responsible for the project or work is responsible for providing the escorts. The Contractor shall follow existing procedures and instructions for obtaining entrance to restricted or controlled areas.

13.4. CONTRACTOR BADGE POLICIES

All requests for contractor badges will be submitted through the Base Contracting Squadron Office and/or the requesting agencies base point of contact. The Contracting Squadron Office or base point of contact will then fill out an Operational Risk Management Assessment Form (ORM) for the requesting agency and submit it to the Pass and Registrations section for approval IAW OPlan 31-101. As a minimum the ORM will be submitted 10-days prior to the requested date of employment.

All contactor employees who’ll be granted unescorted access to the Installation are required to consent to a Criminal Background Investigation (CBI) prior to being granted entry to the Installation. Continued employment is contingent upon successful completion and favorable reporting of the CBI.

DAFB Contractor badges will be issued for a maximum period of one year. Prior to reissuing new badges, all old badges must be returned to 436 SFS, Pass and Registration for destruction. Also before a new badge will be issued an ORM must be resubmitted to the Pass and Registration section for approval again. In the event a badge is lost or stolen, immediately contact the 436 SFS, Pass and Registration office. The badge holder must accomplish the Loss/Theft of Identification Worksheet and provide it to his/her supervisor.

The supervisor of the contractor will investigate the loss and report in writing the circumstances in which the badge was lost to the 436th Contracting Squadron and 436 SFS, Pass and Registration office and submit a new request for badge before a new badge can be reissued.

Base Contracting Office or base point of contact will immediately notify 436 SFS, Pass and Registration when a contractor’s employment has been terminated. The Site Supervisors are responsible for notifying and returning the contractor’s badge to Pass and Registration when this occurs. At no time will a contractor contact Security Forces directly regarding badge denial; they need to contact the Contracting Office.

13.5. INSTALLATION ACCESS

The contractor shall obtain personal contractor identification badge for all employees and vehicle passes for all contractor and personal vehicles requiring entry onto Dover AFB from 436 SFS, Pass and Registration, for the duration of the contract. Employees are only permitted to enter the Installation during the date and time periods indicted on their contractor badge.

Vehicle registration, proof of insurance and a valid driver’s license must be presented for all vehicles while operating on the Installation. All vehicles entering the DAFB Main Base, Military Family Housing or sensitive areas are subject to search. Any refusal or non-consent by an employee will result in termination of their base access and immediate confiscation of this access badge.

During Force Protection Condition (FPCON) Normal and Alpha, personnel without base issued badges must be sponsored onto the installation.

During FPCON Bravo, Charlie and Delta, personnel without base issued identification shall be physically escorted onto the installation.

During Higher FPCONs (Charlie and Delta) the base will normally curtail non-essential operations/functions; access by non-essential Contract operations will be suspended as the direction of the Installation Commander.

13.6. ANTITERRORISM AWARENESS LEVEL I TRAINING

DoD Contractors supporting a Base Service Contract (e.g., Custodial Services, Ground Maintenance, etc.) are highly encouraged to complete AT Awareness Level I training IAW AFI 10-245, Antiterrorism, Standard 25, by completing the―Force Protection computer based training (CBT) course through the Advanced Distributed Learning System (ADLS) site or the Defense Technical Information Center (DTIC) at https://atlevel1.dtic.mil/ for individuals without access to government Non-classified Internet Protocol Router Network (NIPRNET) computer and who do not possess a CAC card.

13.7. FLIGHTLINE DRIVING

Contractors will have to adhere to the provisions in DAFBI 13- 202 if operating on the airfield.

13.8. CONTRACTOR MANPOWER REPORTING

The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for UPS Equipment Maintenance via data collection site. The contractor is required to completely fill in all required data field at http://www.ecmra.mil.

Reporting inputs will be for the labor executed during the period of performance for each Government fiscal year, which runs 1 October through 30 September * of each calendar year.

Contractor may direct questions to the CMRA help desk.

*Reporting Period: Contractors are required to input data by 31 October of each year.

Uses and Safeguarding of Information: Information from the secure web site is considered to be proprietary in nature when the contract number and contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the contractor name and contract number associated with the data.

User Manuals: Data for Air Force service requirements must be input at the Air Force CMRA link. However, user manuals for government personnel and contractors are available at the Army CMRA link at http://www.ecmra.mil.

13.9. SOLID and HAZARDOUS WASTE REMOVAL

The contractor shall dispose of all wastes generated in the performance of their task. No solid waste materials shall be placed in any trash receptacle on DAFB. If any Hazardous or Special Waste is generated the Contractor will coordinate with the 436 Civil Engineering Natural Resources Flight (436 CES/CEAN) prior to disposal.

https://atlevel1.dtic.mil/ http://www.ecmra.mil/ http://www.ecmra.mil/

13.10. OPSEC

436th Contracting Squadron unit OPSEC coordinators will state OPSEC requirements on DD Form 254, contracts and SOW/PWSs with sufficient detail to ensure complete contractor understanding of the exact OPSEC provisions or measures required by the organization. If the OPSEC block is checked on the DD Form 254, the 436th Contracting Squadron unit OPSEC coordinators shall:

Task the contractor to develop an OPSEC program plan to address how the contractor plans to protect critical and sensitive contracted information, and upon organization acceptance, implement the OPSEC program plan.

Provide OPSEC guidance for the contractors to use in developing their own OPSEC plan.

Based on the classification guidance or OPSEC requirements in the prime contract, the prime contractor is responsible for preparation of DD Forms 254 for any subcontracts. This should be done in coordination with the 436th Contracting Squadron unit OPSEC coordinators and unit security manager. For a contractor to effectively comply with OPSEC provisions of the contract, the organization must provide the following guidance:

Organization’s critical information.

Adversaries’ collection threat information as it applies to the organization’s mission and the contract.

Operations security guidance (at a minimum, the organization will provide a copy of this instruction).

Specific OPSEC measures the organization requires (as appropriate).

WCR - 202