Attachment_7_-_PWS_6.10.19.pdf

W91ZRU-19-R-0010

Performance Work Statement

PERFORMANCE WORK STATEMENT

For

AIRFRAME CORROSION PREVENTION

176 MXG (C-17, HC-130J, HH-60G) Aircraft Cleaning and Post Lubrication

962 AMU (E-3) Aircraft Cleaning and Post Lubrication

At

Joint Base Elmendorf-Richardson (JBER), Alaska

10 June 2019

LARGE AIRFRAME CORROSION PREVENTION SERVICES

(Aircraft Cleaning and Post Lubrication)

Table of Contents

1.0 DESCRIPTION OF SERVICES Page 3

2.0 PUBLICATIONS AND FORMS Page 13

3.0 SERVICE REQUIREMENTS Page 15

4.0 C-17 SERVICES Page 15

5.0 HC-130J SERVICES Page 17

6.0 HH-60G SERVICES Page 18

7.0 E-3 SERVICES Page 18

8.0 ENVIRONMENTAL COMPLIANCE Page 19

9.0 SERVICES SUMMARY (SS) Page 19

10.0 DEFICIENCIES Page 22

11.0 DELIVERABLES Page 23

12.0 EQUIPMENT, FACILITIES AND SERVICES Page 23

13.0 DEFINITIONS AND ACRONYMS Page 24

APPENDICES

APPENDIX A GOVERNMENT FURNISHED PROPERTY, MATERIAL, Page 27

EQUIPMENT AND SERVICES (GFP/M/E/S)

APPENDIX B TOOLS AND SUPPLIES AVAILABLE (C-17, HC-130J & HH-60) Page 28 APPENDIX C TOOLS AND SUPPLIES AVAILABLE (E-3) Page 29 APPENDIX D AIRCRAFT WASH WORKLOAD ESTIMATE Page 30

1.0 DESCRIPTION OF SERVICES

This is a non-personnel services contract to provide aircraft wash and lube services. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.0.1 The Contractor shall provide all personnel, management, and quality control necessary (except as specified in Appendices A/B/C, Provided Equipment and Services/Tools and Supplies Available) to perform aircraft cleaning/post lubrication for the 176th Maintenance Group (MXG), C-17, HC-130J, HH- 60G & 962nd Aircraft Maintenance Unit (AMU), E-3 aircraft at Joint Base Elmendorf-Richardson (JBER), Alaska, as defined in all sections of this Performance Work Statement (PWS).

1.0.2 The Contractor shall not exceed the maximum allowable elapsed time indicated for a specific service (see section 1.3 Hours of Operation below). The aircraft shall not be withdrawn during work within the maximum allowable time frames, except by written direction from the Contracting Officer (CO) or Functional Commander. Government personnel will be available on call to operate aircraft systems while the aircraft is in the wash area. If the Contractor spends time waiting for the Government to perform these tasks, he will be permitted commensurate time to extend the allowable elapsed time.

1.0.3 The Contractor is encouraged and expected to be efficient and effective in accomplishing the PWS requirements in a timely manner and in a way that fosters pride and ownership in the work performed.

The contractor’s staff shall maintain focus on job safety and customer service at all times while carrying out the following performance objectives:

• Aircraft cleaning and post lubrication for the C-17, HC-130J, HH-60G, & E-3

• Environmental compliance

1.1 Period of Performance (PoP). The Period of Performance shall be one Base Year of 12 months and three 12-month Option Years. The PoP reads as follows:

Base Year 01 August 2019 – 31 July 2020 Option Year 1 01 August 2020 – 31 July 2021

1.2 Place of Performance

C-17, HC-130Js. & HH60s: Work will primarily be performed at 176 MXG, JBER, AK.

E-3s: Work will primarily be performed at the 962 AMU, JBER, AK.

1.3 Hours of Operation. Washes primarily occur between the hours of 0600 to 1800, Friday, Saturday, and Sunday (weekdays may be arranged in event of multiple washes scheduled for same weekend);

except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor shall have personnel present when aircraft are undergoing wash, until such time as the Government inspection is completed and all discrepancies detected are cleared. Contractor may be required to perform work as dictated by mission requirements and will be notified by the CO or authorized representative. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.3.1 The Contractor will be provided a schedule annotating when services are required on a quarterly, monthly and weekly basis to plan for manning on the required service dates. Due to the high operational tempo and schedule, Full Wash, Major/Minor Interior Cleaning, Under Floor Wash services will typically be requested no later than 1400 on the Tuesday prior to the start of services (72 hours prior to start of services). These requests will be made by Plans and Scheduling or Maintenance Operation Center (MOC). The Contractor will have 24 hours to respond to scheduled services based on the Governments’ above referenced request. The Government will provide 12 hours notice when cancelling a scheduled service. Any re-accomplishment of any wash category will be completed in accordance with (IAW) the Services Summary (SS) located in section 9.0.

1.3.2 Cancellation of Aircraft Wash: Should the Government need to cancel a wash as noted in 1.3.1 outside of the 72 hour window of the wash start, the Government will not incur a cancellation fee. A wash canceled for any reason by the Government that is within the Governments control (not weather related) will incur a pre-determined cancellation fee.

1.4 Recognized Holidays: The following are recognized US holidays. The contractor shall not perform services on these days:

New Year’s Day: January 1st Martin Luther King, Jr.’s Birthday President’s Day Memorial Day Independence Day: July 4th Labor Day Columbus Day Veteran’s Day: November 11th Thanksgiving Day Christmas Day

1.5 Unscheduled Gate/Base Closures. Unscheduled gate closures by the Security Forces may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.

1.5.1 Contractor shall not work on those days the Government or installation is closed due to inclement weather, national emergencies, or other events requiring installation closure. During periods of closure, the Contractor shall work with the Government to determine payment terms; any payments will be subject to CO approval. For official Air Force or base-level Family Days, or holidays granted by Executive Order, the Government is not liable for the Contractor’s costs incurred for work at the locale affected by the shutdown.

1.6 Security Requirements. The contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the Contracting Officer’s Representative (COR). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by the local installation’s Security Forces, Director of Emergency Services or Unit Security Manager (USM). The contractor shall ensure compliance with all personal identity verification requirements as directed by Department of Defense (DoD), Headquarters Air Force (HAF) and/or local policy. Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes.

1.6.1 The contractor shall:

a. Comply with the Computer Security Act of 1987 and all DoD and Air Force requirements for access to sensitive, but unclassified information and classified systems

b. Ensure the Wash Supervisor assigned under this PWS shall have at least a FINAL Secret clearance and be entered in the Joint Personnel Adjudication System (JPAS) showing proper access indoctrination before performing any work under this contract effort.

c. Provide properly cleared personnel, providing security briefings, and ensuring compliance by its employees with the Government or Contractor security regulations.

d. Comply with all administrative and security requirements to obtain a Common Access Card

(CAC).

e. Obtain Non-secure Internet Protocol Routing Network (NIPRNet) user accounts, as required by the COR.

f. Return of ALL badges (controlled/restricted area, local access, building, etc.) to include CAC (if necessary) and any other government property upon contract completion or when contract personnel no longer requires access to the installation (e.g. quits or the contract is terminated).

g. Coordinate with the site Point of Contact (POC) or sponsoring organization on all security issues and to gain access to the base and all areas necessary to execute this project.

h. Submit a Visit Request via JPAS to the USM no later than two weeks prior to installation commencement, to allow for JPAS crosscheck of all contractor personnel being granted access to any work location. New visit request will be submitted each time there is a change of personnel (additions/deletions) and at each contract renewal.

i. Comply with established security procedures for entering an installation and its facilities, including special security procedures for entry to restricted or controlled areas. The government reserves the right to refuse entry to any individual at any work location.

j. Protect DoD information technology resources (e.g. installations, personnel, equipment, electronic media, documents, etc.) from damage, loss, theft or unauthorized physical access. The contractor shall ensure physical security is IAW DoDD 5200.28.

k. The contractor’s employees shall become familiar with and obey the regulations of the installation; including fire, traffic, safety and security regulations while on the installation. All contractor employees shall carry proper identification with them at all times.

1.7 COMSEC/IT Security. All communications with DoD organizations are subject to communications security (COMSEC) review. All telephone communications networks are continually subject to intercept by unfriendly intelligence organizations. DoD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DoD organizations. Therefore, the contractor is advised that any time the contractor places or receives a call they are subject to COMSEC procedures. The contractor shall ensure wide and frequent dissemination of the above information to all employees dealing with DoD information. The contractor shall abide by all Government regulations concerning the authorized use of the Government's computer network, including the restriction against using the network to recruit Government personnel or advertise job openings.

1.8 Use of Government Information Systems. Use of Government Information Systems (IS) and access to Government networks is a revocable privilege, not a right. Users are the foundation of the DoD strategy and their actions affect the most vulnerable portion of the Air Force’s and Air National Guard’s

Enterprise Information (EI). Contractor employees shall have a favorable background investigation or hold a security clearance and access approvals commensurate with the level of information processed or available on the system. Contractor employees shall:

a. Comply with the command's Acceptable Use Policy (AUP) for Government owned IS and sign an AUP prior to or upon account activation.

b. Complete initial and/or annual Information Assurance (IA) training IAW AFPD 33-2.

c. Mark and safeguard files, output products, and storage media per classification level and disseminate them only to individuals authorized to receive them with a valid need to know.

d. Protect IS and IS peripherals located in their respective areas IAW physical security and data protection requirements.

e. Practice safe network and Internet operating principles and take no actions that threaten the integrity of the system or network.

1.09 CAC Requirements. Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation IAW Air Force Directive 31‐101. The contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on‐site or remotely; (2) Remote access, via logon, to a DoD network using DoD‐approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non‐DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management

1.09.1 For Contractors that do not require CAC, but require access to a DoD Facility and/or Installation.

Contractor and all associated employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC‐III) and Terrorist Screening Database (TSDB) (AFI 31‐101 and AFI 10‐245), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, IAW status of forces agreements and other theater regulations.

1.10 HSPD-12 Background Investigation Requirements. The contractor shall ensure CACs are obtained by all contract or subcontract personnel assigned to work on the Government site and/or requiring access to a DoD network. IAW DoDI 5200.46, DoD Investigative and Adjudicative Guidance for Issuing the Common Access Card (CAC), September 2014, a favorably adjudicated T3 Investigation or equivalent IAW revised Federal Investigative Standards is the minimum investigation required for a final credentialing determination for a CAC. The contractor shall make all reasonable efforts to ensure that contractor employees meet CAC eligibility standards upon assignment to the contract and shall be held responsible for delays, failure to meet performance requirements or decreases in efficiency IAW the applicable inspection clause.

1.11 Trusted Associate Sponsorship System (TASS). The contractor is responsible for processing applications for CAC’s for every contractor employee who has need to access any government computer network IAW Federal Acquisition Regulation (FAR) 52.204-9, "Personal Identity Verification of Contractor Personnel."

1.11.1 The contractor is responsible for managing requests for new or renewal CAC cards in sufficient time to ensure that all contractor employees have them when needed to perform work under this contract.

The norm is at least 15 calendar days advance notice to the Trusted Agent (TA), unless there are extenuating circumstances approved by the COR or CO.

1.11.2 It is required that a "Corporate Facility Security Officer" (FSO) be designated to serve as your firm's single point of contact for Background Investigation (BI), the TASS application process and other CAC and security related matters.

1.11.3 CAC applications shall be processed through the TASS. The TASS TA for this requirement will be: (Contractor to request name upon award).

1.11.4 The government will establish a TASS application account for each CAC Request and will provide each contractor employee a USER ID and Password, via email, to the FSO, as appropriate. The FSO or contractor employee shall access the TASS account and complete the CAC application (entering/editing contractor information as applicable) at: https://www.dmdc.osd.mil/tass/.

1.11.5 The FSO or contractor employee shall submit completed applications in TASS and will follow up to ensure that the TA is processing the request.

1.11.6 A CAC cannot be issued without evidence that a SAC inquiry has been completed and a T1 investigation has been initiated or a personnel security investigation (PSI) equal to or greater in scope than a T1 for the Operational Psychologist position.

1.11.7 The government will inform the contractor's applicant, via email, of one of the following:

a. Approved.* Upon approval, the information is transferred to the Defense Enrollment Eligibility Reporting System (DEERS) database and an email notification is sent to the contractor with instructions on obtaining their CAC. The contractor proceeds to a Real-Time Automated Personnel Identification System (RAPIDS) station (RAPIDS Site Locator:

http://www.dmdc.osd.mil/rsl/).

b. Rejected.* The Government, in separate correspondence, will provide reason(s) for rejection.

c. Returned. Additional information or correction to the application required by the contractor employee.

* The contractor shall maintain records of all approved and rejected applications.

1.11.8 At the RAPIDS station, the RAPIDS Verification Officer will verify the contractor by SSN and two forms of identification. Identity source Documents must come from the list of acceptable documents included in Form I-9, OMB No. 115-0136, "Employment Eligibility Verification." Consistent with applicable law, at least one document from the Form I-9 list shall be a valid (unexpired) State or Federal Government-issued picture identification (ID).

1.11.9 The Identity documents will be inspected for authenticity and scanned and stored in the DEERS upon issuance of an ID. The photo ID requirement cannot be waived, consistent with applicable statutory requirements. The Verification Officer will capture primary and alternate fingerprints, picture, and updates to DEERS and will then issue a CAC.

1.11.10 Issued CACs shall be issued for the PoP (current contract year), not the contract end date (inclusive of any options). CACs are validated by the acceptance and issuance of the new Option Year.

1.11.11 The contractor shall return issued CAC's to the TA, COR or DEERS office upon departure or dismissal of each contractor employee. Obtain a receipt for each card and provide to the TA/COR if returned to a DEERS office.

1.12 Advanced Distributed Learning Service (ADLS). All contractor employees and associated sub-contractor employees assigned to work on a government site and/or requiring access to a DoD network will be required to register with ADLS at commencement of services in order to complete the necessary training required of them initially and annually for the duration of the contract (i.e., DoD Information Assurance, OPSEC, Security Administration). ADLS website:

https://golearn.csd.disa.mil/kc/rso/login/ADLS_login.asp

1.13 Classified Information. For contracts that require handling or access to classified information, the contractor shall comply with FAR Clause 52.204-2, Security Requirements, including the National Industrial Security Program Operating Manual (DoD 5220.22-M) and applicable updates/changes. This clause involves access to information classified “Confidential/Secret” and requires contractors to comply with a Visitor Group Security Agreement (VGSA) with all contractor operations located on Air Force/Air National Guard installations IAW this PWS. Contract personnel must be entered in the JPAS and vendor will comply with paragraph 1.6h above. A DD 254, DoD Contract Security Classification Specification, is required for all classified contracts. Completion of the Security Administration computer-based training (CBT) on ADLS is required.

1.14 Visitor Group Security Agreement (VGSA). The contractor shall enter into a long- term visitor group security agreement at each location where contract performance is on an Air Force/Air National Guard installation. This agreement shall outline how the contractor integrates security requirements for contract operations with the Air Force to ensure effective and economical operation on the installation.

The agreement shall be executed within the phase-in period by way of the Information Protection Office (IPO) at each location and include:

1.14.1 Security support provided by the Air Force to the contractor shall include but not limited to storage containers for classified information/material, use of base destruction facilities, classified reproduction facilities, use of base classified mail services, security badges, base visitor control, investigation of security incidents, training, base traffic regulations and the use of security forms and conducting inspections required by DoD 5220.22-R, Industrial Security Regulation; Air Force Policy Directive 16- 14, Security Enterprise Governance; and Air Force Instruction 31-601, Industrial Security Program Management.

1.15 Antiterrorism (AT) Level 1 Awareness Training. All contractor employees, to include subcontractor employees, requiring access Government Installations, Facilities and Controlled Access areas shall complete AT Level I awareness training within 15 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable.

Certificates of completion for each affected contractor employee and subcontractor employee will be maintained by the COR or Antiterrorism Representative. AT level I awareness training is available at the following website: http://jko.jten.mil

1.16 Information Assurance (IA) / Information Technology (IT) Training and/or Certification. All contractor employees and associated sub-contractor employees shall complete the DoD Information Assurance Awareness Cyber Awareness Challenge before issuance of network access and annually thereafter. All contractor employees performing services involving IA/IT functions shall comply with DoD and Air Force training requirements in DoD 8570.01, DoD 8570.01-M and AFPD 33-2 within 15 days of the start of contract performance. IAW DoD 8570.01-M, DFARS 252.239.7001 and AFM 33-https://golearn.csd.disa.mil/kc/rso/login/ADLS_login.asp http://jko.jten.mil/

282, contractor employees performing services supporting IA/IT functions shall be appropriately certified upon contract award. The baseline certification as stipulated in DoD 8570.01-M shall be completed upon contract award.

1.17 Post Award Conference / Periodic Progress Meetings. The contractor agrees to attend any post award conference convened by the CO in accordance with FAR Subpart 42.5. The CO, COR, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contactor’s performance. At these meetings, the CO will apprise the contractor of how the Government views the contractor’s performance and the contractor shall apprise the Government of problems, if any, being experienced. The contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government.

1.18 Contract Manager (CM). The contractor shall designate a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the CO. The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The CM shall work through the COR, (or the CO if a COR is not assigned), to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the CO.

The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.

1.19 Identification of Contractor Employees. All contractor personnel attending meetings, answering Government telephones and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression that they are Government employees. The contractor shall ensure that all documents or reports produced by contractor personnel are suitably marked as contractor products or that contractor participation is appropriately disclosed. The contractor’s status as a “contractor” shall be predominantly displayed in all correspondence types (to include signature blocks on e-mail) and dealings with Government or non- Government entities/ Contractor personnel shall wear identification badges distinguishing themselves as such. The badges shall have the company name, employee name and the word “contractor” displayed.

The contractor shall retrieve all identification media (including vehicle passes) from their employees who depart employment for any reason. All identification media (i.e., badges and vehicles passes) shall be returned to the CO within 14 days of an employee’s departure.

1.20 Combating Trafficking in Persons. The United States Government has adopted a zero tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. Such actions may include, but are not limited to, removal from the contract, reduction in benefits, or termination of employment. The Contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described in FAR 22.17.

1.21 Contractor Manpower Reporting Application (CMRA):

The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the National Guard Bureau (NGB) via a secure data collection site. The contractor shall completely fill in all required data fields using the following web address: http://www.ecmra.mil/.

http://www.ecmra.mil/

1.21.1 Reporting inputs shall be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year.

Contractors may direct questions to the help desk at http://www.ecmra.mil.

1.21.2 Issuing Office DODAAC: W91ZRU

Unit Identification Code (UIC) for Requiring Activity: CLINS 0007, 1007, 2007, and 3007 to be filled in on award.

1.22 Quality Control (QC)

1.22.1 The contractor shall maintain a QC system that ensures that this requirement is performed IAW applicable commercial practices and Federal, State, Air Force and local procedures for aircraft cleaning and post lubrication services as outlined in PWS sections 4.0-7.0.

1.22.2 The Government will appoint COR’s to assess Contractor’s performance to ensure services are received. The Government representative will assess the Contractor’s performance through intermittent on-site inspections of the Contractor’s quality control system. The Government may inspect each task as completed or increase the number of quality assurance inspections if deemed appropriate. Repeated failures discovered during quality control inspections or repeated customer complaints will cause an increase in inspections. Likewise, the Government may decrease the number of quality control inspections if performance dictates. The Government will also receive and investigate complaints. The Contractor shall be responsible for initially validating customer complaints. In cases of disagreement, the Government representative shall make a final determination of the validity of customer complaint(s).

1.23 Flight line

1.23.1 The Contractor shall obtain the following pass and identification items: AF Form 1199C, Air Force Entry Control Card with access washes for Area 4, for washes. This form is Government furnished via the 673d Security Forces Pass & Registration Office.

1.23.2 AF Form 483, Flight line Competency Card. The Government will provide training and issue this card after successful completion.

1.23.3 FPCON Checks. Additional FPCON checks may occur sporadically. Increased military security measures shall dictate the use of FPCON Alpha, Bravo, Charlie or Delta) for the base. The COR will notify the Contractor if the base is placed under a FPCON and provide the appropriate FPCON instructions to follow.

1.23.4 Key Control. The contractor shall establish and implement methods of ensuring that all keys issued to the contractor by the Government are not lost or misplaced and are not used by unauthorized persons.

No keys issued to the Contractor shall be duplicated.

1.23.5 Physical Security. Contractor shall be responsible for safeguarding all Government property in the work area. At the close of each workday, the contractor shall secure facilities and equipment.

1.23.6 Contractor Personnel. The contractor shall not employ persons for work on this contract who are identified to the contractor by the CO as a potential threat to health, safety, security, general wellbeing, or operational mission of the installation and its population. All employees must be able to effectively read, http://www.ecmra.mil/ write, speak, and understand English. The Contractor shall identify to the COR the individual who will be the point of contact to support this service on behalf of the Contractor.

1.23.7 Personnel Roster. The Contractor shall provide a personnel roster consisting of names, social security numbers, and security clearance confirmation no later than 10 days after the contract award date.

The personnel roster shall be updated as individuals are removed and added.

1.23.8 Privacy Act. Work on this project requires that personnel have access to Privacy Information.

Personnel shall adhere to the Privacy Act, Title 5 of the U.S. Code, Section 552a and applicable agency rules and regulations.

1.23.9 Contractor Appearance and Identification. Contractor personnel shall wear distinctive clothing bearing the name of the company or wear appropriate name badges that contain the company and employee name while maintaining a neat appearance. Contractors shall be clearly identified in meetings, on telephones, and if provided access, the Air Force network and accompanying email addresses.

1.23.10 Employee Training (contractor provided). The Contractor shall train, qualify and certify personnel annually for specific job tasks including automated systems, to be used in the performance of this contract. Records of training, qualifications and certifications shall be maintained by the Contractor on file and made available for Government review upon request.

1.23.11 Contractor Liability. The Contractor shall assume strict liability for any damages to aircraft, aircraft parts, support equipment, and electrical components, facilities and other Government property caused by any activities under or in violation of this contract. The Contractor shall be assessed the full cost (parts, labor and administrative activities) of any repairs required to correct damages. The Contractor may be given the option to repair any non-aircraft related damage at the Government’s discretion in lieu of payment. Any repairs will be pre-approved by the Government. The final product must meet Government specifications and be certified as acceptable by the Government. Reasonable wear and tear is excluded.

1.23.12 Severe Weather. In the case that the Contractor is performing an aircraft wash and severe weather is called by the MOC or 673rd Air Base Wing (ABW), the Contractor shall perform severe weather preparations (training will be provided by Government) and take other measures as to protect Government property as requested.

1.23.13 Continuity of Operations Program/Continuation of Essential Contractor Services During Crises.

The 176th Squadron Commanders have determined the services outlined in this PWS will not be required in the event of an officially declared crisis. Resumption of this service after a crisis will be determined by the 176th Squadron Commanders and a written continuation of service notice will be provided to the contractor by the CO to the Contractor.

1.23.14 Hiring Military Personnel. The contractor is cautioned that off duty active military personnel hired under this contract may present a conflict of interest. Further, they may be subject to permanent change of station (PCS), change in duty hours or deployment. Military Reservist and National Guard members may be subject to recall to active duty. The abrupt absence of these personnel could adversely affect the contractor’s ability to perform. Their absence at any time shall not constitute an excuse for nonperformance under this contract.

1.23.15 Multi-functional Team Meetings. The Contractor’s Manager may be required to meet with the CO, Contract Administrator, COR and other Government personnel. The Contractor may request a meeting with the CO when the Contractor believes such a meeting is necessary. If the CO or Contract Administrator deems necessary, written minutes of any such meetings shall be recorded in the contract file and signed by the Project Manager and the CO or Contract Administrator. If the Contractor does not concur with any portion of the minutes, such nonoccurrence shall be provided in writing to the CO within 10 calendar days following receipt of the minutes.

1.23.16 Government Performance of Service During Labor Strikes. Because the services outlined (indicated) in this contract are critical, the Government reserves the right to take over performance of this contract in the event of a labor strike by the Contractor's employees. At the direction of the CO, the Contractor shall agree to remove its non-striking work force from the performance site and prevent interference with continuum operations. The Contractor shall, under such circumstances, permit the Government to use any Contractor-furnished property necessary. The Government will compensate the Contractor for use of such property.

1.24 Section 508 Compliance

1.24.1 The Contractor shall support the Government in its compliance with Section 508 throughout the development and implementation of the work to be performed. Section 508 of the Rehabilitation Act of 1973, as amended (29 U.S.C. 794d) requires that when Federal agencies develop, procure, maintain, or use electronic information technology, Federal employees with disabilities have access to and use of information and data that is comparable to the access and use by Federal employees who do not have disabilities, unless an undue burden would be imposed on the agency. Section 508 also requires that individuals with disabilities, who are members of the public seeking information or services from a Federal agency, have access to and use of information and data that is comparable to that provided to the public who are not individuals with disabilities, unless an undue burden would be imposed on the agency.

1.24.2 The Contractor should review the following websites for additional 508 information:

http://www.section508.gov/index.cfm?FuseAction=Content&ID=12 http://www.access-board.gov/508.htm http://www.w3.org/WAI/Resources

1.24.3 Partnering Agreement. The CO may require a partnering agreement between the Government and the Contractor to ensure joint cooperation and a sound partnership of all parties involved in the execution of this contract. Partnering is the creation of a Government-Contractor relationship that promotes achievement of mutually beneficial goals. It involves an agreement in principle to share the risks involved in completing the project and to establish and promote a nurturing partnership environment.

Representatives from each organization are encouraged to participate in developing the partnering agreement. Suggested representation is the Government contract administrator, the Contractor’s manager, and the Contractor’s quality control representative. All costs for the partnership agreement should be shared equally between the Government and the Contractor. This group is responsible for developing a formal partnering agreement that should be signed by all parties involved. The agreement should contain as a minimum: Specific goals to be reached and a list of objectives required to reach the goals, a set of metrics to evaluate the objectives, a frequency for meetings to review the metrics, and a statement of cooperation to execute the terms of the agreement.

1.24.4 Transition. No later than 10 days after the contract award date, the Contractor shall attend a scheduling meeting and site visit with the customer and CO, to include a review of all contract and security documents. 30 days prior to current contract expiration, the Contractor shall submit a phase-out schedule and a two-week phase-out period shall be implemented.

2.0 PUBLICATIONS AND FORMS

Federal, State, Air Force and local directives prescribe specific procedures for aircraft cleaning and post lubrication services. The current publications and forms listed below, including, but not limited to, Federal Aviation Administration (FAA) guidance, Occupational Safety and Health Administration (OSHA) guidance, Air Force Instruction (AFI), Pacific Air Forces (PACAF) Instruction, Technical Orders (TOs), Job Guide (JG) and local JBER supplements.

TABLE 1.1

Publication Applicable sections Title Located

AFI21-101

AFI21-101_AMCSUP_1

MXGOI-001

AFI21-101 ANGSUP

Chapters: 2, 10, 14.19

Aircraft and Equipment Maintenance Management www.e-publishing.af.mil

CAFI21-105 Section 3.9 Fabrication Program www.e-publishing.af.mil

AFI91-203 Chapters 1, 2, 3, 5, 6, 9, 10, 13, 14, 16, 23, 24.11

Air Force Consolidated Occupational Safety Instruction www.e-publishing.af.mil

00-20-1 Section 1.3, Chapters 3, 4, 5

Aerospace Equipment Maintenance Inspection, Documentation, Policies, and Procedures

Available on request

00-25-172 Chapter 2 Ground Servicing of Aircraft and Static Grounding/Bonding

1-1-691 Chapter 3, Section II, III, IV, Appendix A, B, Table 3-2

Cleaning and Corrosion Prevention and Control, Aerospace and Non-aerospace Equipment

1C-17A-23 Section II System Peculiar Corrosion Control

Available to DoD employees and Contractors only 1C-17A-2-12JG-10-1 All C-17 Interior and

Exterior Cleaning Job Guide

1C-17A-6-WC-4 All Lubrication Work cards

1C-130A-23 All CORROSION

PREVENTION

AND

CONTROL MANUAL

1C-130A-6 All AIRCRAFT

SCHEDULED

INSPECTION

AND

MAINTENANCE

REQUIREMENTS

1C-130(A/H/M)-23CL-1 All CORROSION

PREVENTION

1H-60(H)G-23 All CORROSION

CONTROL

1H-60(H)G-2-1CL-7 All WASH/RINSE

PROCEDURES

1E-3A-23 Chapter 10 System Peculiar Corrosion Control

Available to DoD employees and Contractors only 1E-3A-6WC-5 All Wash and Lubrication

Qualified Product Listing All N/A qpldocs.dla.mil/rep/

TABLE 1.2

Forms Title Located AF2420 Quality Control Inspection Summary www.e-publishing.af.mil AF1199 Air Force Entry Control Card 673d Security Forces Squadron AFTO781A Maintenance Discrepancy and Work

Document Individual aircraft forms binder / G081

AFTO781H Aerospace Vehicle Flight Status and Maintenance

AFTO781K Aerospace Vehicle Inspection, Engine Data, Calendar Inspection and Delayed Discrepancy Document

2.1 Aircraft Cleaning and Post Lubrication Management Functions. The Contractor shall establish aircraft cleaning and post lubrication function to perform the following:

2.1.1 Ensure an effective Foreign Object Debris (FOD) control and prevention program is in place. This program includes performing FOD inspections on all aircraft cleaning facilities, employee work areas, and Contractor vehicles.

2.1.2 The Contractor shall ensure an effective tool and equipment control program is maintained IAW AFI 21-101 and supplements to preclude tools and equipment being left on or around the aircraft.

2.1.3 Ensure the proper use and security of issued AF Form 1199, Air Force Entry Control Card.

2.1.4 The Contractor shall respond, in writing, to deficiencies identified on Customer Complaint Forms, AFTO 2420, Quality Control Inspection Summary, within 72 hours. The response shall describe the corrective action taken, and methods to prevent a future recurrence of the deficiency.

2.1.5 Contractors must ensure the following for its employees:

2.1.5.1 Ensure employees strictly comply with the Contractor’s quality control plan (section 1.24) and all applicable prescribed publications and forms outlined within section 2.0 of this PWS.

2.1.5.2 Notify the COR immediately of any damaged or malfunctioning Government provided equipment with the potential to cause a delay in completion of services.

2.1.5.3 Notify the MOC and/or COR immediately of any mishap that results in any damage to Government assets or any mishap that results in injury to Contractor personnel.

2.1.5.4 The Contractor shall be financially responsible for repair of damages to the aircraft occurring during the wash or lubrication process that have not previously documented in aircraft forms GO81 or IMDS. Contractor shall be responsible for the Federal Logistics Data (Fed Log) price of any damaged line replaceable units, and for the repair costs of any structural or cosmetic damage beyond normal wear and tear caused by aircraft washing.

2.1.5.5 The Contractor shall exercise prudent and conservative use and care of Government provided supplies, such as soap, washing pads and brushes. The Contractor may be responsible to reimburse the Government for excessive use or waste of consumable supplies and abuse of equipment.

2.1.5.6 The Contractor shall be responsible for the overall cleanliness and orderly appearance of the immediate work area and Contractor storage areas. All areas will be free of Foreign Objects. After completion of cleaning services, the Contractor shall clean the facility floor area and will ensure no standing water is left on the floor. The Contractor shall also remove and prepare equipment for storage and reinstall all Contractor equipment and any Government furnished equipment when directed by the

COR.

3.0 SERVICE REQUIREMENTS

The contractor shall hire, manage, and schedule positions to support wash services for the following four airframes: C-17s, HC-130Js, HH-60Gs, and E-3s as required at the location(s) specified in section 1.2 to meet specified PWS requirements.

NOTES:

1) All references to the condition of clean pertain to the following description: Clean is defined as a close, visual inspection in order to determine that all residues, oily film and streaking have been successfully removed. A more positive method is to wipe a wet/dry paper towel firmly across a dried aircraft surface.

If soiling of the towel occurs, the surface is not clean. This method may not pick up oil film or streaks.

The above described condition shall be reached on all washing and cleaning services, and,

2) No solvents will be used outside of the designated aircraft wash rack area.

4.0 C-17 SERVICES

4.1 C-17 Complete Wash and Post Lubrication

4.1.1 This service applies to the entire exterior and interior of the aircraft and includes the landing gear wheel wells, all components located within, the interior side of the landing gear doors, ramp trailing edge, top of horizontal stab, wing leading edge slats, entire wing flap area, and top of the wings. The lubrication will be accomplished IAW T.O. 1C-17A-6-WC-4 and documented in AFTO Form 781A. The Contractor shall install protective covers or tape and barrier material (except when wash prep is not required as noted below) prior to the start of service and remove upon completion of service.

4.1.2 Contractor shall configure the aircraft prior to wash IAW applicable technical data. Configuration of aircraft is defined as: putting flaps down, positioning nose and main landing gear doors for wash, positioning cargo door, install intake and exhaust covers and position ramp for wash. Contractor shall ensure the battery is disconnected prior to aircraft wash IAW applicable technical guidance, and install all aircraft protective covers to include taping, masking, and barrier paper application prior to aircraft wash.

4.1.3 Aircraft electrical power shall be disconnected during the complete aircraft wash service (applies exclusively to this; all other events may have aircraft power applied). The Contractor should have an alternate method of providing interior lighting in adequate amounts to perform power-off cleaning services in conjunction with complete aircraft wash and as noted above. This lighting is required to be explosion proof.

4.1.4 Strictly adhere to all notes, cautions, and warnings listed in applicable C-17 Technical Data.

4.1.5 When outside temperatures fall below 33 degrees Fahrenheit, the aircraft will be positioned on the wash rack at least 4 hours prior to the scheduled wash time in order to allow temperature stabilization.

The Government shall be responsible for ensuring the aircraft is brought into the hangar early enough to adequately warm up to allow proper wash activity.

4.1.6 The Contractor shall remove all cargo compartment rollers prior to this, the Complete Interior Cleaning Washes and will reinstall cargo rollers upon completion of drying time period before aircraft acceptance by the COR.

4.1.7 The Contractor shall remove or open hinged aircraft access panels applicable to Home Station Check (HSC) as indicated by requirements (refer to attached listing). Panels will be placed appropriately in panel rack provided by the Air Force and tagged IAW Air Force Instruction in a manner to prevent damage and safe re-installation by Air Force personnel. The Contractor shall pull/tag circuit breakers where applicable when required by panel removal. The Contractor will make all applicable aircraft forms entries required for panel removal and pulled circuit breakers. The Contractor will provide personnel familiar with sheet metal/screw removal procedures to facilitate the de-panel. Nut plates found bad during removal will be identified and documented prescribed AFTO Forms. The Contractor shall accomplish de-panel efforts in no more than 24 hours.

4.1.8 The Contractor shall remove aircraft armor from the aircraft. This will be accomplished in a manner that prevents damage to armor and aircraft flooring. The armor will be stacked in a manner to prevent damage and allow safe re-installation by Air Force personnel.

4.2 C-17 Major Interior Cleaning

4.2.1 Interior cleaning shall be accomplished IAW T.O. IC-17A-2-12JG-10-1, T.O.1-1- 691, T.O. 1C- 17A-23 and this PWS. This service consists of cleaning of all interior compartments of the aircraft fuselage. Interior compartments shall include but are not limited to entrance, crew rest, cargo compartment, latrine, galley, flight station, and loadmaster’s station. Remove trash, foreign objects and debris from all floors, racks, shelves, waste containers, recessed areas and other areas where trash collects. Vacuum clean for the purpose of removing dust, dirt and other loose objects from the areas listed above. Soft brushes shall be used to loosen dust and dirt from consoles before vacuuming. Care will be taken to prevent moving or damaging aircraft control switches, instruments and other installed equipment.

Mop flight station, cargo compartment, and latrine floors. If the aircraft is in the designated aircraft wash rack area, the cargo roller conveyor assemblies will be removed by contract personnel and placed on mats outside the aircraft for additional cleaning. Roller channels will be vacuumed and cleaned. The cargo floor will be vacuumed and mopped as described herein (cleaning solutions used will be AF approved, listed in T.O. 1-1-691 and/or the appropriate Quality Products Listing (QPL). Clean area under aerial delivery system (ADS) rails using caution not to damage fragile proximity wiring. Do not permit cleaning solution to drain below the unsealed flooring in the aircraft. Packed soils shall be removed from tie-down fitting tracks, and tie down receptacles using procedures described in applicable technical orders. After cleaning ensure accumulated water is removed from recessed areas. Wash and remove spots, dirt, grime and grease from all bulkheads, walls, doors, hatches, and other areas where dirt, grime and grease exist.

Wash, scrub, and disinfect crew galley and refrigerator. Wash, scrub, and disinfect crew latrine, toilet, sink basin, and light fixtures. Aircraft scheduled for refurbishment inspection will have the ADS covers removed by Government personnel for cleaning.

4.2.2 This event does not require Complete Cleaning and Post Lubrication wash preparation and may be accomplished with aircraft power applied.

4.3 C-17 Underfloor Cleaning

4.3.1 This service applies to the area under the cargo floor of the aircraft (bilge). This area will be prepped by the contractor. All insulation blankets will be removed and electronics will be removed or covered as necessary. This is a mandatory requirement for successfully completing the underfloor portion of the wash. Access to this area is gained through a front or aft access door leading to a catwalk with an attached creeper. Bilge area cleaning shall be accomplished IAW T.O. IC-17A-2-12JG-10- 1, T.O. 1-1-691, T.O.

1C-17A-23 and this PWS.

4.3.2 Aircraft electrical power shall be disconnected for this wash. This will be performed IAW applicable power-off procedures.

5.0 HC-130J SERVICES

5.1 HC-130J Complete Wash and Post Lubrication

5.1.1 This requirement is close to the guidelines as stated in section 4.1.