Addendum to FAR 52.212-1 Instructions to Offerors (21 Oct 26).pdf

Addendum to FAR 52.212-1, Instructions to Offerors—Commercial Products and Commercial Services.

1. CONTRACT AWARD:

1.1. The Government intends to execute a requirements contract with fixed price CLINs. In accordance with FAR part 12, award will be made to the responsible offeror whose proposal confirms to the solicitation and represents the Best Value to the Government, price and other factors considered. Offers will be evaluated for acceptability but not ranked using the non-price factors/subfactors. All non-price factors and subfactors will be rated as the below rating. In order to be considered for award, there must be an “acceptable” rating in every non-price factor/subfactor. In other words, a rating of “unacceptable” for any factor or subfactor will result in the entire offer being rated “unacceptable”.

The following ratings will be used in evaluating all non-price factors and subfactors except Past Performance:

Rating Definition

Outstanding (Blue)

Proposal indicates an exceptional approach and understanding of the requirements and contains multiple significant strengths. There are no deficiencies, and the risk of unsuccessful performance is very low.

Good (Purple) Proposal indicates a thorough approach and understanding of the requirements and contains at least one strength. Weaknesses are minor or readily correctable, and the risk of unsuccessful performance is low.

Acceptable (Green)

Proposal meets the minimum requirements and indicates an adequate approach and understanding. Strengths and weaknesses are balanced, and the risk of unsuccessful performance is moderate.

Marginal (Yellow)

Proposal does not clearly demonstrate an adequate approach and understanding of the requirements, or has one or more significant weaknesses. Risk of unsuccessful performance is high unless corrected.

Unacceptable (Red)

Proposal fails to meet essential requirements and contains one or more deficiencies, making it unawardable without major revision.

Past Performance Confidence Ratings

Confidence Rating

Definition

Substantial Based on the offeror’s recent and relevant performance record, the Government has a high expectation that the offeror will successfully perform the required effort.

Satisfactory Based on the offeror’s recent and relevant performance record, the Government has a reasonable expectation that the offeror will successfully perform the required effort.

Neutral No recent/relevant performance record is available or the offeror’s performance record is so sparse that no meaningful confidence assessment rating can be reasonably assigned. In accordance with FAR 15.305(a)(2)(iv), the offeror will not be evaluated favorably or unfavorably.

Limited Based on the offeror’s recent and relevant performance record (e.g., schedule delays, quality issues), the Government has low expectations that the offeror will successfully perform the required effort.

No Confidence

Based on the offeror’s recent and relevant performance record with severe deficiencies, the Government has no expectation that the offeror will be able to successfully perform the required effort.

1.2. In accordance with FAR 52.212-1 “Instructions to Offerors-Commercial Items (Nov 21), the Government reserves the right, based on the Government’s best interests, to make a determination to: 1) award without discussions; 2) make a single award for this requirement; 3) establish a competitive range in order to conduct discussions; and/or 4) make no award if, upon evaluation, none of the offers are deemed likely to meet the requirements.

2. OFFER SUBMISSION: Offerors shall adhere to the following instructions:

2.1. These instructions are designed to ensure submission of essential information in order for the Government to understanding and evaluate offers. Offerors are cautioned to follow the detailed instructions fully and carefully, as the Government reserves the right to make award based on initial offers received, without discussions with Offerors.

2.2. Offerors are cautioned to submit adequate information to enable the Government team to fully ascertain each Offeror’s capability to perform all of the requirements identified in the solicitation. All commitments made in the offer shall become a part of the resultant contract.

2.3. Submission is required through Procurement Integrated Enterprise Environment (PIEE) Solicitation Module.

Offerors shall submit each factor; Technical, Price, Past Performance, and other Submittal Requirements in separate files (PDF is the preferred file type). Offerors shall submit two copies of the technical portion; one original and one copy with company name and symbol redacted.

3.0 OFFICIAL MEANS OF DISSEMINATING INFORMATION:

Official Means of Disseminating Information after solicitation issued through SAM.GOV such as requests for clarification and/or information concerning this solicitation shall be submitted in writing or electronically as follows:

(for each question, comment or observation, identify the Paragraph number being referenced).

411th CSB HC Division ATTN: Mrs. OK, Sun Hui Reference: Solicitation Number E-mail: sun.h.ok.ln@army.mil

No information concerning this solicitation or requests for clarification will be provided in response to offeror-initiated telephone calls. All questions should be submitted in writing via email to Mr. Pon V. Tran at pon.v.tran.civ@army.mil and Mrs. OK, Sun Hui at sun.h.ok.ln@army.mil within seven (7) calendar days after the solicitation is issued or within two (2) business days after the last day of the site visit. Questions will be answered in writing and provided to all Offerors. Questions received after this date and time may not be answered.

4.0 SUBMITTAL REQUIREMENTS:

Offerors shall submit proposals divided into three (3) separate volumes:

- Volume I: Technical Capability (Factor 1) - Max 25 pages

- Volume II: Past Performance (Factor 2) - Max 10 pages

- Volume III: Price (Factor 3) - No page limit

4.1. FACTOR I. TECHNICAL:

Sub-Factor 1 - Prime Contractor’s Prior Experience and Operational Work Plan and Quality Control Plan (QCP)

The offeror shall submit evidence that demonstrates a minimum of two (2) years of prime contractor's prior experience in Custodial Services with an average monthly serviced area of at least 1,100,000 SF within the last five

(5) years from this solicitation closing date. The experience of a subcontractor cannot be substituted for the prime contractor's experience. Offeror shall submit the operational approach and scheduling to fulfill all cleaning requirements defined in the PWS. .

The offeror shall provide evidence of prior experience in the following format:

- The title and number of the contract/project mailto:sun.h.ok.ln@army.mil mailto:pon.v.tran.civ@army.mil mailto:sun.h.ok.ln@army.mil

- Description of work completed

- Length of contract/project (year/month/date – year/month/date)

Complete point of contact at Client Organization (including name, phone number, email address)

Sub-Factor 2 – Prime Contractor’s Permission License -

The offeror shall have a current and valid Hygiene Management Permission (위생교육필증) license issued by the Republic of Korea (ROK) Government. The permission license of a Subcontractor cannot be substituted for the Prime contractor’s permission license.

Sub-Factor 3 – Staffing and Key Personnel. The offeror shall provide an organizational chart, labor breakdown, and staffing schedule ensuring sufficient on-site coverage. The offeror shall provide the contingency plan for staffing shortages, absenteeism, and emergency cleaning requirements. The offeror shall submit copies of all the required resumes below.

Note for ALL KEY PERSONNEL TOEIC - Relevant work experience, regardless of its duration, relevance, or the extent to which it demonstrates an individual's English proficiency, does not constitute an independent basis for granting a waiver. Although an individual's professional experience may provide evidence of their ability to communicate effectively in English, demonstrated English proficiency through work experience does not replace the eligibility requirements expressly established in PWS 1.22.

For the avoidance of doubt, an individual who is not a U.S. citizen and does not hold a university degree from one of the four specified countries is required to submit a TOEIC score, even if their relevant work experience clearly demonstrates a high level of English proficiency. The same requirement applies to individuals who hold a university degree from an English-speaking country other than those specifically listed, unless an additional exception is expressly authorized under another applicable provision.

a. Contract Manager (CM): The offeror’s proposed CM shall have a minimum of two (2) years of experience as a CM in Custodial services within the last five (5) years from this solicitation closing date.

The CM shall provide a copy of the current and valid Annual Hygiene Training Certificate issued by the Korean Facility Hygiene Management Association (한국건물위생관리협회).

The CM must also demonstrate full proficiency in English—including the ability to read, write, speak, and comprehend the language without the assistance of an interpreter. This language proficiency must be validated by achieving the minimum required TOEIC scores, with a valid and current copy of the results submitted to the Government for review and approval IAW PWS 1.12:

• Listening 375

• Reading 350

• Speaking 130

• Writing 130

The CM’s resume must identify and provide the following information:

- Full Name of CM and proposed position

- Description of qualifying work experience

- Length of work experience

- Company name / Employer, phone number for validating point of contact (POC)

- A valid copy of Hygiene Training Certificate

Quality Control Manager (QCM): The offeror’s proposed QCM shall have a minimum of two (2) years of experience as a QCM in Custodial service within the last five (5) years from this solicitation closing date. The QCM shall provide a copy of the current and valid Annual Hygiene Training Certificate issued by the Korean Facility Hygiene Management Association (한국건물위생관리협회).

Additionally, the QCM must demonstrate full proficiency in the English language, including the ability to read, write, speak, and comprehend English without the assistance of an interpreter. To further validate language proficiency the QCM shall achieve the required minimum score on the Test of English for International Communication (TOEIC). A valid and current copy of the TOEIC results shall be submitted to the Government for review and approval, IAW PWS 1.12 Government Approval:

• Listening: 350

• Reading: 300

• Speaking: 130

• Writing: 130

The QCM’s resume must identify and provide the following information:

- Full Name of CM and proposed position

- Length of experience of work experience

- Company name / Employer, phone number for validating point of contact (POC)

- A valid copy of Hygiene Training Certificate

Site Safety & Health Manager (SSHM) Requirements: The Contractor shall provide a full-time, on-site Site Safety & Health Manager (SSHM) responsible for ensuring safety and health compliance on-site. The SSHM shall possess a minimum of five (5) years of continuous construction or facilities industry safety experience in supervising or managing safety programs, conducting hazard analyses, and developing safety controls, or a minimum of four (4) years of experience if the candidate holds a third-party, nationally accredited Safety and Occupational Health (SOH) certification (e.g., Certified Safety Professional, Associate Safety Professional). This individual must possess sufficient, demonstrable knowledge of proper procedures for handling and using chemicals, executing safety protocols, and operating the tools and equipment necessary to carry out all assigned contract tasks effectively. Furthermore, the SSHM will be responsible for conducting both initial and refresher safety training for all personnel, including newly hired staff, with refresher training conducted on a semiannual basis and reported to the Government in accordance with PWS paragraph 1.12. To ensure effective site management, the SSHM must demonstrate full proficiency in English, with the ability to read, write, speak, and comprehend the language without assistance; this proficiency shall be validated by achieving the required minimum scores on the Test of English for International Communication (TOEIC), with a valid and current copy of the official results submitted to the Government for review and approval IAW PWS 1.12 (Government Approval).:

• Listening: 350

• Reading: 300

• Speaking: 130

• Writing: 130

Crew Leads (CL): The offeror’s proposed four (4) CLs (two at Camp Humphreys, one at Osan, and one at Daegu) shall have a at least one (1) year of experience as a CL in custodial service within the last five (5) years from this solicitation closing date. The CL's resume must identify and provide the following information:

- Full Name of CL and proposed location

- Length of experience of work experience

- Company Name / Employer, phone number for validating point of contact (POC)

Sub-Factor 4 – Management Approach/Quality Control Plan (QCP)

The Offeror shall submit its proposed Management Approach and Quality Control Plan (QCP), which shall demonstrate a comprehensive understanding of the solicitation requirements and the ability to successfully manage and perform total custodial services across all specified locations. Offeror shall provide a detailed QCP outlining inspection methods, deficiency correction timelines, and customer feedback handling

a. Service Implementation & Staffing: Describe how custodial services will be performed in accordance with the PWS, including methods, equipment, and processes. Identify proposed staffing levels, organizational chart, key personnel, labor category, and location.

b. Transition Plan (if applicable): If transitioning from another contractor or continuing existing services, provide a plan to ensure uninterrupted performance.

4.2. FACTOR II: PAST PERFORMANCE

The offeror shall submit two (2) references for recent and relevant past performance within the last five (5) years from the issuance date of this solicitation. This data on recent contracts will be used by the Contracting Officer to evaluate past performance. The offerors shall present past performance for themselves whose effort on this contract will significantly influence performance of the proposed effort.

Past Performance Contract References. The offeror shall submit documentation that demonstrates past performance in performing custodial services. Two (2) Past Performance Contract Reference submissions are required in the format below:

• The title of the Contract/Project

• A Description of Work completed

• Name of the Client Organization or Requiring Activity

• Length of Contract/Project (Year/Month/Date)

• Value of Contract/Project

• Complete Name, E-Mail and Phone Number of Point of Contact (POC) at Client Organization.

The following ratings will be used in evaluating Past Performance:

Past Performance Confidence Ratings

Confidence Rating

Definition

Substantial Based on the offeror’s recent and relevant performance record, the Government has a high expectation that the offeror will successfully perform the required effort.

Satisfactory Based on the offeror’s recent and relevant performance record, the Government has a reasonable expectation that the offeror will successfully perform the required effort.

Neutral No recent/relevant performance record is available or the offeror’s performance record is so sparse that no meaningful confidence assessment rating can be reasonably assigned. In accordance with FAR 15.305(a)(2)(iv), the offeror will not be evaluated favorably or unfavorably.

Limited Based on the offeror’s recent and relevant performance record (e.g., schedule delays, quality issues), the Government has low expectations that the offeror will successfully perform the required effort.

No Confidence

Based on the offeror’s recent and relevant performance record with severe deficiencies, the Government has no expectation that the offeror will be able to successfully perform the required effort.

NOTE: In the case of an offeror without a record of relevant past performance or for whom information on past performance is not available or so sparse that no meaningful past performance rating can be reasonably assigned, the offeror may not be evaluated favorably or unfavorably on past performance (see FAR 15.305(a)(2)(iv)). Therefore, the offeror shall be determined to have unknown past performance. In the context of acceptability/unacceptability, “unknown” shall be considered “acceptable”. Relevant as work of similar type, scope and scale as determined by the Government.

4.3. FACTOR III. PRICE:

The offeror shall provide a complete cost breakdown of all CLINs identified in this solicitation. Any underlying assumption including proposed escalation rates between the 1st and subsequent periods shall be clearly explained.

Proposed price will be reviewed to determine if the price is complete, and reasonable.

The price offer shall set forth a summary of the total proposed price of each CLINs/Sub-CLINs.

The offeror shall round up/down all unit prices to the nearest whole Korean Won (KRW) thereby eliminating the use of any decimal points.

4.4. Hygiene Management Permission (위생교육필증) License – The offeror shall submit a copy of the license issued by the Republic of Korea (ROK) Government. The permission license of a Subcontractor cannot be substituted for the Prime contractor’s permission license.

4.5 FAR Clause 52.212-3, Alt I, OFFEROR REPRESENTATIONS AND CERTIFICATIONS COMMERCIAL ITEMS: The offeror shall provide a complete FAR 52.212-3, Alt 1, (h) & (k).

4.6. Company Information: SAM Unique Entity ID, CAGE Code, and Address

4.7. Tax Exemption Declaration - Republic of Korea - The offeror shall complete the form attached and provide a signed copy. The offeror shall indicate specific types and quantities of POL products upon which offeror’s based and for which tax exemption is allowed in this Solicitation.

4.8. Signed Solicitation and Signed Amendment(s): The offeror shall include the signed copy of the first page of the solicitation (SF1449) and a signed copy of each amendment (SF30), if any amendments are issued.

4.9. Point of Contact (POC): The offeror shall provide point of contact information to include: Name, telephone number, and e-mail address of person(s) authorized to conduct discussions/negotiations and to financially bind the company.

5.0 SITE VISIT:

Offerors are urged and expected to inspect the site where services are to be performed and to satisfy themselves regarding all general and local conditions that may affect the price of contract performance, to the extent that the information is reasonably obtainable. In no event shall failure to inspect the site constitute grounds for a claim after contract award. Due to the scale of the requirement, the site visit will be held over two days. The site visit schedule will be conducted as follows:

Day 1 Location 1: Osan Air Force Base Wednesday, Oct 19, 2026

• Those who have an installation pass: Meet at the Bldg. 461 Osan Elementary School main entrance at 9:30 A.M.

• Those who need an escort: Meet at Morin Gate by 9:00 AM. Morin Gate is located at: 55 Sinjang Ro, Pyeongtaek, Zip 17759.

Day 1 Location 2: USAG-Humphreys Wednesday, Oct 19, 2026

• Those who have an installation pass: Meet at Bldg. 5420 Camp Humphreys West Elementary School main entrance at 1:00 P.M.

• Those who need an escort: meet at Adams Gate (Dodu-ri) Visitors Center by 12:30 PM. Adams Gate

Visitors Center is located at: Paengseong-eup Dodu-ri 181-127, Pyeongtaek-si, Gyeonggi-do.

Day 2: USAG-Daegu Thursday, Oct 20, 2026

• Those who have an installation pass: Meet at the Bldg. 170 Camp Walker High School main entrance at

10:30 AM

• Those who need an escort: Meet at Camp Walker Gate # 4 by 10:00 AM. Please use Waze to drive to Camp Walker gate 4, Pennsylvania St, Camp Walker: https://waze.com/ul/hwy77yhx5c

ATTENDEES REQUIRING ESCORT:

https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwaze.com%2Ful%2Fhwy77yhx5c&data=05%7C02%7Cwilfredo.salinas%40dodea.edu%7C4248806d088546db79cb08dd9d847390%7Cce0f7be2a75548938d702b153371922c%7C0%7C0%7C638839914383356328%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=lzPVTiFvLyebvcOLPItF9QydtFE70rvfIDMBKqKQXBc%3D&reserved=0

• All persons requiring an escort must bring a valid Korean identification card (주민등록증), driver's license, or passport. Personnel who do not have their identification card shall not be given access to the installation.

• Companies requiring an escort are only allowed one (1) attendee due to escort restraints.

ALL ATTENDEES: Attendees MUST provide the following information, at least 48 hours before site visit, to OK, Sun Hui via email sun.h.ok.ln@army.mil. Please confirm by phone call: 0503-355-3393.

• Company Name

• Name of attendee(s)

• Contact information (phone and email)

• Whether or not you require an escort

This site visit will be conducted in English only.

End of Addendum to FAR 52.212-1, Instructions to Offerors—Commercial Products and Commercial Services.

mailto:reyhan.e.schmidt.civ@army.mil

ATTENDEES REQUIRING ESCORT: