19-R-0080_Amendment_0004.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83)

Prescribed by GSA

FAR (48 CFR) 53.243

See Next Page

1. CONTRACT ID CODE PAGE OF PAGES

1 45

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 24-Jun-2019

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X W91QVN19R0080

X 9B. DATED (SEE ITEM 11)

14-May-2019

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, X is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE

RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

25-Jun-2019

CODE

411TH CONTRACTING SUPPORT BRIGADE, KOREA

SERVICES DIV, UNIT #15289

APO AP 96271

UNITED STATES

W91QVN 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

W91QVN19R0080

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 30 - BLOCK 14 CONTINUATION PAGE

The following have been added by full text:

AMENDMENT 0004

a. The purpose of this amendment is to provide the responses to questions received as shown below:

Question 1: According para3.2.1, “In the event the incumbent is awarded the contract, phase-in cost will not be allowed.＂, I cannot put phase-in cost in price proposal. But one of tasks during the phase-in period, Place containers for office and storage space onto lay-down Area, isn’t currently involved in my contract. If I go to the container in the office you provided, can I include the container installation value of phase-in period in price proposal?

Response 1: The Government (DPW) will provide the space to the TMC contractor during phase-in period, not whole life of contract. Therefore, the contractor doesn’t need to provide containers for office and storage space onto lay-down during phase-in period. (See revised Para 3.2.1 of the PWS)

Question 2: When is the deadline for submission of questions regarding this solicitation?

Response 2: It is ten (10) days before the bid closing date.

Question 3: The filter for AHU and FCU of common area need to be changed regularly. Then, what about the filter for FCU of rooms which are occupied by residents? Are those also need to be replaced regularly by Preventive

Maintenance or shall be replaced by calls of occupants of each house? If those should be replaced by occupants call, does the contractor have to coordinate the schedule with occupants for the replacement of the FCU filter?

Response 3: Yes, the filter for FCU in rooms shall be replaced and contractor need to coordinate with building manager for scheduling.

Question 4: Is the replacement of range hood filter in the kitchen Preventive Maintenance? or should be replaced by occupants call?

Response 4: Yes, the hood filter in the kitchen shall be replaced as preventive maintenance but it might be replaced by occupants call in case of unexpected damage.

Question 5: Isn't it the occupants' responsibility to replace the Insect Screen and the light bulb of rooms by getting the materials from Self Help Center?

Response 5: The occupant is responsible to replace insect screen not frame and light bulbs in individual room not common area. All light bulbs in common area of barracks needs to be replaced by the contractor.

Question 6: Do we have to include the Preventive Maintenance expense described in para 8.3.1 in CLIN 006? Is it the contractor's responsibility for the single item amounting below $ 1,500.00? or Is it the contractor's responsibility for the work of the whole house amounting below $ 1,500.00?

Response 6: Yes. If the contractor found any deficiency during the Inspection and PM that repair part/material cost is below $1,500.00 for the single repair then the contractor shall repair deficiency at no additional cost to the

Government under CLIN X006.

Question 7: This is the question in the process of preparing the bid. Item no.0006 < tel:0006 > AA, 1006 < tel:1006

> AA, 2006 < tel:2006 > AA, 3006 < tel:3006 > AA and 4006 < tel:4006 > AA are the same. But the estimated quantity of 3006 < tel:3006 > AA(6000 < tel:6000 > EA) is diffrent from the rest(12000 < tel:12000 > EA).

so do 3006 < tel:3006 > AB(1500 < tel:1500 > EA, the rest: 3000 < tel:3000 > EA)

Response 7: Yes, SubCLIN 3006AA and 3006AB should be same as others SubCLINs. Therefore, it is changed from “6,000” to “12,000” each under 3006AA and from “1,500” to “3,000” each under 3006AB, respectively. See below changes summary.

b. This constitutes a full release and accord and satisfaction by the contractor of any and all claims, demands or causes of action, actual or perceived, known or unknown, arising under or related to this contract or related appeals.

The contractor releases and discharges the Government, its officers, agents and employees, of all civil liabilities, claims, appeals and demands which it now has or hereafter may have, whether known or unknown, administrative or judicial, legal or equitable, to include attorney’s fees under the Equal Access to Justice Act (EAJA).

c. All other terms and conditions remain the same.

SECTION SF 1449 - CONTINUATION SHEET

SUPPLIES OR SERVICES AND PRICES

SUBCLIN 3006AA

The pricing detail quantity has increased by 6,000.00 from 6,000.00 to 12,000.00.

SUBCLIN 3006AB

The pricing detail quantity has increased by 1,500.00 from 1,500.00 to 3,000.00.

DELIVERIES AND PERFORMANCE

The following Delivery Schedule item for SUBCLIN 3006AA has been changed from:

DELIVERY DATE QUANTITY SHIP TO ADDRESS DODAAC /

CAGE

POP 01-SEP-2022 TO

31-AUG-2023

N/A DPW, AREA III

HONG, SOK YONG

UNIT# 15716

APO AP 96271-0716

UNITED STATES

754-1031

FOB: Destination

WT4KBR

To:

N/A DPW, AREA III

HONG, SOK YONG

UNIT# 15716

APO AP 96271-0716

UNITED STATES

754-1031

The following Delivery Schedule item for SUBCLIN 3006AB has been changed from:

N/A DPW, AREA III

HONG, SOK YONG

UNIT# 15716

APO AP 96271-0716

UNITED STATES

754-1031

To:

N/A DPW, AREA III

HONG, SOK YONG

UNIT# 15716

APO AP 96271-0716

UNITED STATES

754-1031

The following have been modified:

PWS

Performance Work Statement (PWS) for

Total Maintenance of Unaccompanied Personnel Housings (UPHs), Dining Facilities (DFACs), and Critical

Facilities at USAG Humphreys

1. Introduction. This is a non-personal services contract to provide preventive maintenance (PM) and repair of

UPH, DFAC, and critical facilities listed in Technical Exhibit 01, Facility List, at USAG Humphreys. The

Government will not exercise any supervision or control over the contract service providers. The contractor shall perform to the standards specified in the Performance Work Statement (PWS). Contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal service necessary as defined in this PWS.

1.1. Background. The previous contract for this requirement was for facilities of Unaccompanied Personnel

Housing (UPH) & Department of Defense Education Activity (DoDEA). However, eighteen (18) Dining Facilities

(DFACs) and new critical facilities are included into this contract due to growth of facilities at USAG Humphreys from Yongsan Relocation Plan (YRP). DoDEA is excluded from this requirement. As the result of adding facilities, there are 88 buildings, approximately 7,427,811(SF) to be maintained and repaired.

1.2. Objectives. The objective of this contract is to provide preventive maintenance and repair on barracks, DFACs and Critical Facilities at USAG Humphreys. Preventive maintenance includes all inspections, testing, routine service, and maintenance in accordance with TE 02, Preventive Maintenance Task, prescribed manufacturer guidelines and intervals. All work not specifically mentioned, which is required to ensure that maintenance is complete and is within the intent of this contract, shall be performed without additional cost. Contractor shall perform, coordinate and complete the requirements of the contract in cooperation with any other contractors or trades performing work at USAG Humphreys promptly and diligently as required by the standards of this contract.

The Contractor shall compile historical data, prepare required reports, and submit all information as specified by the

Deliverables presented in the contract. The Contractor shall ensure all work in support of mission requirements tendered to the Government for acceptance conform to the measurable performance standards of quality, timeliness, and quantity specified in the PWS of this contract.

The intent is to establish work requirements that are performance-based and results-oriented. The Contractor shall determine the best and most cost effective ways to fulfill preventive maintenance and repair and their component needs, emphasizing innovation and commercial best practices

1.3. Restoration of Landscape Damage. Trees or other landscape features damaged by the Contractor’s operations shall be restored at no additional cost to the Government. The COR/ACOR will decide the method of restoration for trees or whether damaged trees will be removed.

1.4. Dust Suppression. The Contractor shall perform dust suppression as directed by the COR/ACOR.

2. Requirements.

2.1. Description of Services. The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to provide Repair and Maintenance Services for real properties within five (5) feet (but Generators, Uninterruptible Power Supplies

(UPSs) and Automatic Transfer Switches (ATS) are included) from Barracks, DFACs and Critical Facilities at

USAG Humphreys as defined in this Performance Work Statement (PWS) except for those items specified as government furnished property and services. The Contractor shall perform to the standards in this contract.

2.1.1. Non-Personal Services. The personnel rendering the services are not subject; either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the

Government and its employees. Non-personal service contracts are authorized by the Government in accordance with (IAW) Federal Acquisition Regulation (FAR) Subpart 37.104, under general contracting authority, and do not require specific statutory authorization.

2.1.2. General Information.

2.1.2.1. Period of Performance: The period of performance shall be for one (1) 12-month Base Period, which consists of a four (4) Months Phase In period and eight (8) months of base year service, and four (4) 12-month

Option Periods.

Phase-In : 1 September 2019 – 31 December 2019

Base Year : 1 January 2020 - 31 August 2020

Option Period I : 1 September 2020 - 31 August 2021

Option Period II : 1 September 2021 - 31 August 2022

Option Period III : 1 September 2022 - 31 August 2023

Option Period IV : 1 September 2023 - 31 August 2024

2.1.3. Place of Performance and Hours of Operation

2.1.3.1. Place of Performance. The work to be performed under this contract will be performed at the locations listed in Facility List (Technical Exhibit 01). The facilities to be serviced will be added/deleted with issuing modification in accordance with government’s needs.

2.1.3.2. Hours of Operation. The Government's regular (normal) hours are from 0800 – 1700 hours, except ROK holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. Note: The call center shall be operated 24 hours, 7 days and the sufficient number of contract employees to response call service shall be remained 24 hours, 7 days.

2.1.4. Holidays.

U.S. Federal holidays are as follows:

1 January (New Year's Day)

3rd Monday, January (Dr. King’s Birthday)

3rd Monday, February (President's Day)

Last Monday, May (Memorial Day)

4 July (Independence Day)

1st Monday, September (Labor Day)

2nd Monday, October (Columbus Day)

11 November (Veterans' Day)

4th Thursday, November (Thanksgiving Day)

25 December (Christmas Day)

ROK legal holidays are as follows:

1 and 2 January (New Year’s Day)

31 December, 1 and 2 January on the Lunar Calendar (Lunar New Year’s Day)

1 March (Independence Movement Day) 1 May (Labor Day)

5 May (Children's Day)

8 April on the Lunar Calendar (Buddha's Birthday)

6 June (Memorial Day)

17 July (Constitution Day)

15 August (Liberation Day)

14, 15, and 16 August on the Lunar Calendar (Chu-Sok)

3 October (National Foundation Day)

9 October (Hangul Day)

25 December (Christmas Day)

2.1.4.1. The Contractor shall provide personnel support within two (2) hours of notification non-duty hours of operation as required, including holidays, to support the Directorate of Public Works (DPW) mission. Prior to performance of services outside the locally established hours of operation, the Contractor shall request and obtain, in writing, approval from the KO. The Contract Manager shall be available after normal hours to serve as the central point of contact for Contractor operations. Contractor personnel shall not be scheduled for overtime work.

2.1.4.2. Installation Closures. When an unforeseen installation closure occurs on a regularly scheduled day of work, the Contractor shall:

a. Reschedule the work to be performed the following day unless the following day is a legal Korean public holiday as listed above, and when routine work is not scheduled for that day; or

b. Reschedule the work on any day that is satisfactory between the COR or the appropriate DPW representative.

2.1.4.3. Inclement Weather Delay. If the Contractor determines unsafe weather conditions for continued operations, then the Contractor shall notify the COR if inclement weather suspends operations within (2) hours. The

Contractor shall resume operations with COR approval.

2.1.5. Travel/Temporary Duty. N/A

2.1.6. Emergency Services. Emergency medical treatment and services for Contractor personnel is the responsibility of the Contractor.

2.1.6.1. The Contractor or their employees shall immediately notify their supervisor of any accident requiring emergency medical treatment. The Contractor shall notify the KO or COR/ACOR immediately, not later than

(NLT) two (2) hours of the incident.

2.1.6.2. The Contractor shall be responsible for the emergency medical treatment services for Contractor personnel.

2.1.7. Contract Administration and management.

2.1.7.1. Post Award Conference/Performance Evaluation Meetings. The Contractor shall attend the post award conference convened by the contracting activity or contract administration office IAW FAR Subpart 42.5.

2.1.7.2. Notwithstanding the Contractor’s responsibility for total management during the performance of this contract, the administration of the contract requires maximum coordination and cooperation between the

Government and the Contractor.

2.1.7.3. The following provides the roles and their respective authority during the performance of the contract:

2.1.7.3.1. Contracting Officer (KO). The KO is the only person authorized to direct changes in any of the requirements under this contract, and, notwithstanding any provisions contained elsewhere in this contract, said authority remains solely with the KO. In the event the Contractor makes any change at the direction of any person other than the KO, the change shall be considered to have been made without authority and solely at the risk of the

Contractor. All contract administration will be effected by the KO. Communications pertaining to contractual administrative matters shall be addressed to the KO. No changes in or deviation from the terms and conditions shall be affected, without a written modification to the contract, executed by the KO authorizing such changes. The KO will approve all submittals and plans required in this PWS.

2.1.7.3.2. Contracting Officer’s Representative (COR). The KO will appoint a COR during the performance of this contract. Additional Government personnel may be assigned to assist in contract oversight IAW AR 70-13, Management and Oversight of Service Acquisitions. Other surveillance personnel may be designated as COR or

ACOR, and shall be trained and appointed IAW DoDI 5000.72, DoD Standard for Contracting Officer’s

Representative (COR) Certification and DFARS 201.602-2. The ACOR will serve as on-site representatives of the

COR in performance of actual contract surveillance, if they meet all COR training, experience requirements, and are appointed by the KO as an ACOR. The COR/ACOR will provide assistance in identification and resolution of problems, conflicts in priority, subtask requirement definitions, and other operations type problems. The

COR/ACOR will perform IAW the responsibilities and duties identified in the appointment letter.

2.1.7.3.2.1. COR Authority. A letter of designation will be issued to the COR/ACOR by the KO. A copy of the letter will be sent to the Contractor. The letter of designation states the responsibilities and limitations of the

COR/ACOR, especially with regard to changes in cost, price estimates, or changes in delivery dates. The

COR/ACOR is not authorized to change any of the terms and conditions with regard to cost, quantity, or schedule of the resulting order.

2.1.7.3.3. The Contractor shall not in any way represent the United States (U.S.) Government, or that it has the authority to contract or procure supplies for the account of the United States of America (USA).

2.1.8. COR/ACOR Functions. The COR/ACOR monitors all technical aspects of the contract and assists in contract administration. The COR/ACOR is authorized to perform the following functions: assure the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements; monitor, document, and report Contractor's performance and notify both the KO and Contractor of any deficiencies; coordinate availability of Government-

Furnished Property, and coordinate site entry of Contractor personnel.

2.1.9. Quality Control (QC). Quality Control is the responsibility of the Contractor. The Contractor shall provide a Quality Control Plan (QCP) at least five (5) business days before contract start. The Contractor shall provide and maintain a QCP that is acceptable to the KO. Changes to the Contractor’s QCP shall be submitted to the KO for review and approval within five (5) business days prior to implementation.

2.1.9.1. The Contracting Officer Representative Tracking (CORT) Tool

(https://wawf.eb.mil/xhtml/auth/home/home.xhtml#) shall be used for nomination, tracking, documentation, and management of CORs IAW DoDI 5000.72, DFARS 201.602-2 and PGI 201.602-2

2.1.10. Reserved.

2.1.11. Contractor Employees and Qualification

2.1.11.1. Contractor’s Qualification. The prime contractor shall have at least two (2) years of experience in building maintenance at least KRW80,000,000,000 (80억원) per year including electrical, mechanical, architectural, real property management service and kitchen equipment maintenance for Dining facilities at least KRW1,000,000,000

(10억원) per year.

2.1.11.1.1. The Prime Contractor shall have valid licenses in Facilities Maintenance and Management under

Professional Construction Business Registration (전문 건설업 등록증 – 업종: 시설물 유지관리업), Electrical

System Repair (전기 공사업), Mechanical System Repair (기계설비공사업), Heating system installation

(난방시공업), and Gas facility construction (가스시설공사업) issued by Government.

2.1.11.2. Key Personnel. The following personnel are considered key personnel by the Government.

2.1.11.2.1. Contract Manager (CM). The Contractor shall provide a Contract Manager who is responsible for the performance of the work. The Contract Manager shall have full authority to act for the Contractor on all contract matters relating to daily operation of the contract. The Contract Manager shall be available between 0800 - 1700 hours, Monday through Friday except Korean holidays or when the Government facility is closed for administrative reasons. Contractor personnel performing work under this contract shall have and maintain a certificate at time of the contract start date and for the life of the contract. The Contract Manager shall be able to understand, speak, read, and write the English language. During Normal duty hours, Monday thru Friday, the CM shall respond within 30 minutes from the time notified by the Contracting Officer’s Representative (COR) to meet on the installation at the location specified by the COR. After duty hours and including weekends, and holiday, the CM shall respond within one (1) hour from the time notified by the COR to meet on the installation at the location specified by the COR. The

CM shall have a minimum of two (2)-year experience as a COR in building repair and maintenance filed.

2.1.11.2.1.1. Mechanical Engineer. The Mechanical Engineer shall have the valid license of Engineer General or

1st class Engineer of Air-Conditioning Refrigerating (공조냉동기계기사) issued by ROK Government with at least two (2) years of experience in the repair and maintenance of HVAC systems.

https://wawf.eb.mil/xhtml/auth/home/home.xhtml

2.1.11.2.1.2. Industrial Engineer for Heating System. The Industrial Engineer shall have the valid license of the industrial engineer or 2nd class engineer for heating system (보일러산업기사) issued by ROK Government with at least two (2) years of experience in the repair and maintenance of Boiler System.

2.1.11.2.1.3. Electrical Engineer. The Electrical Engineer shall have the valid license of engineer general or 1st class engineer of electrical (전기기사) issued by ROK Government with at least two (2) years of experience in the electrical system.

2.1.11.2.1.4. Gas Technician. The Gas Technician shall have a certified Craftsman Gas license (가스 기능사

자격증) issued by ROK Government with at least two (2) years of experience in Electrical repair.

2.1.11.2.1.5. Plumber: The Plumber shall have a certified Craftsman Plumbing license (배관 기능사 자격증) issued by ROK Government with at least two (2) years of experience in the repair and maintenance of Plumbing systems.

2.1.11.2.1.6. HVAC Mechanic: The HVAC Mechanic shall have a certified Craftsman Air-Conditioning and

Refrigeration Machinery license (공조냉동 기능사 자격증) issued by ROK Government with at least two (2) years of experience in the repair and maintenance of HVAC systems.

2.1.11.2.1.7. Electrical Craftsman: The Electrician shall have a certified Craftsman Electrical license (전기

기능사 자격증) issued by ROK Government with at least two (2) years of experience in Electrical repair.

2.1.11.2.1.8. Carpenter: The Carpenter shall have a certified Craftsman Architectural Carpentering license

(건축목공 기능사 자격증) issued by ROK Government with at least two (2) years of experience in the repair of facility maintenance.

2.1.11.2.1.9. Service Call Receptionist: The Service Call Receptionist shall be fluent in English Speaking/Listening to receive service call from customers and understand the service call procedure. The contractor shall provide at least three (3) call receptionists during normal duty hour, and at least two (2) call receptionists during off duty hour.

2.1.11.2.2. CAC requirement: N/A

2.1.11.2.3. Reserve

2.1.11.2.4. Qualification Standards. See Para 2.1.11.1 and Para 2.1.11.2

2.1.11.2.5. Contractor Identification. The Contractor shall ensure all personnel be identified as a Contractor to distinguish themselves by wearing uniform or high visibility vest with company name from Government employees.

The Contractor shall ensure all correspondence and reports produced are marked as Contractor products or that

Contractor participation is disclosed.

2.1.11.2.6. Standards of Conduct. Contractor personnel’s conduct shall not reflect discredit upon the Government.

The Contractor shall ensure all personnel present a professional appearance while working on the Government installation. The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor shall ensure all Contractor employees, providing services under this contract, conduct themselves and perform services in a professional, safe, and responsible manner. The Contractor shall remove, from the job site, any employee for reasons of misconduct or security. The Contractor shall ensure employee conduct complies with 41 USC 423, Procurement Integrity. The Contractor shall also ensure that no

Contractor employees conduct political related activities or events on the installation.

2.1.11.2.7. Contractor Hiring Restrictions. The Contractor shall not hire or sub-contract with off duty or former

Government employees whose employment would result in a conflict with AR 600-50, Standards of Conduct.

2.1.11.2.8. Organizational Conflict of Interest (OCI). Contractor and subcontractor personnel performing work under this contract may receive, have access to, or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.), or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests

(OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the

KO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO, and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the

OCI.

2.1.11.2.9. Business Relations. The Contractor shall successfully integrate and coordinate all activity needed to execute the requirements of this PWS. The Contractor shall manage the timeliness, completeness, and quality of problem identification to a degree acceptable to the Government. The Contractor shall provide to the COR/ACOR corrective action plans, timely identification of issues, and effective management of subcontractors within two (2) days or at a mutually agreed upon date. The Contractor shall ensure customer satisfaction and professional and ethical behavior of all Contractor and/or subcontractor personnel.

2.2. Special Requirements

2.2.1. Security

2.2.1.1. Access and General Protection/Security Policy and Procedures. The Contractor and all associated subcontractors’ employees shall comply with applicable installation, facility, and local security policies and procedures. The Contractor workforce shall comply with all personal identity verification (PIV) requirements as directed by Department of Defense (DOD), Headquarters Department of the Army (HQDA), and local policy. The

COR/ACOR will request changes in Contractor security matters or processes if the Force Protection Condition

(FPCON) at any individual facility or installation changes.

2.2.1.2. Motor Vehicle Operators. Contractor’s personnel, whose tasks involve operation of any vehicles, shall possess a valid driver’s license, certificates, and permits applicable for the type and class of vehicle being operated.

2.2.1.3. Contractor Vehicle Registration. The Contractor shall submit required documents to register Contractor-owned or operated vehicles and trailers operating on the installation within 7 working days from the beginning of

Phase-In Period for COR review and sponsor’s approval. Evidence of vehicle ownership and vehicle liability insurance must be presented upon application of vehicle registration.

2.2.1.4. The Contractor shall provide all information required for background checks to meet installation access requirements, to be accomplished by the installation Provost Marshall Office, Director of Emergency Services, or

Security Office.

2.2.1.5. Physical Security: The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use. The Contractor shall maintain a physical security checklist or log (e.g., Standard Form

(SF) 701, Activity Security Checklist), which will be forwarded to the COR/ACOR, NLT the tenth (10th) of each month, following the month of surveillance. The Contractor shall secure Government facilities, equipment, and materials at the close of each work period

2.2.2. Antiterrorism (AT)

2.2.2.1 iWATCH Training. The Contractor shall brief the local iWATCH program (training standards provided by the RA’s Anti-Terrorism Officer (ATO)) to all of the Contractor’s employees and associated subcontractors. This training is used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR/ACOR. The Contractor shall complete the training within thirty (30) calendar days of contract award and within five (5) calendar days of new employees commencing performance with the results reported to the COR/ACOR NLT thirty (30) calendar days from the beginning of phase-in Period.

2.2.2.2. AT Level I Training: This provision/contract text is for contractor employees with an area of performance within an Army controlled installation, facility, or area. All contractor employees to include subcontractor employees, requiring access to Army installations, facilities, and controlled access areas shall complete AT Level I awareness training within fourteen (14) calendar days from the beginning of Phase-In Period or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the COR or to the KO.

2.2.2.3. Installation Access and Control

Installation Access: Entry to the installation will require prior coordination with the COR or designated representative, current vehicle registration, proof of vehicle insurance, up-to-date vehicle inspection certification, valid driver’s license for the vehicle driver, copy of the Contractor’s current contract, and picture identification for driver. The Contractor requiring access to the installation will be required to comply with the installation access control policy/procedures.

Search and Control: Installations across South Korea are controlled access posts. All vehicles and personnel are subject to search and seizure of contraband and/or unauthorized Government property. Contractor-owned vehicles, Contractor employees, and their personal property shall be subject to searches and seizure of contraband and/or unauthorized Government property upon entering or leaving the Installation. The search and seizure provisions of

AR 190-16, Physical Security, shall apply to Contractor personnel entering any installation.

2.2.2.4. Pass and Identification: The Contractor shall ensure the pass and identification items (valid driver’s license, current vehicle registration, current vehicle inspection, and current insurance) required for the contract performance are obtained for contractor and non-government owned vehicles with the US Army Garrison

Humphreys (USAG-H) Department of Emergency Services (DES) Visitor Center.

2.2.2.5. Operations Security (OPSEC): Contractor and all associated sub-contractor employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index

(NCIC-III), Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), and all other applicable background checking processing in accordance with (IAW) the United States Forces Korea (USFK) Military Police

Installation Access Control Regulation 190-7, the status of forces agreement (SOFA), and all other theater regulations.

2.2.3. Safety. The Contractor shall safeguard and maintain all Government and Contractor property, as well as provide for the safety and well-being of personnel employed under this contract. The Contractor shall comply with

AR 385-10, The Army Safety Program.

2.2.3.1. Safety Plan. The Contractor shall develop and implement a safety program for its employees. The

Contractor shall submit the Safety Plan to the KO for review and acceptance within ten (10) days of commencement of work. Revisions shall be submitted five (5) calendar days prior to the effective date of change.

2.2.3.2. Occupational Safety and Health. The Contractor shall comply with the Occupational Safety and Health

Administration (OSHA) standards. The Contractor shall comply with all applicable Federal, State, and local laws, regulations, and directives.

2.2.3.3. Accident investigations, reports, and logs: The safety plan shall include a copy of the contractor’s accident investigation reporting format, and logs. Report all accidents as soon as possible but not more than 30 minutes of accident occurrence to the Contracting Officer/Representative (KO/COR). The contractor shall thoroughly investigate the accident and submit the findings of the investigation along with appropriate corrective actions to the

KO/COR in the accident investigation reporting format as soon as possible but no later than five (5) working days following the accident. Implement corrective actions as soon as reasonably possible. The accident investigation reporting format shall include at a minimum.

a. Contract number and contract name/description

b. Name of contractor

c. Date/Time of accident

d. Date report was completed.

e. Detail description of events that lead to the accident

f. Root cause of accident

g. Corrective action(s) to prevent recurrence.

The following require immediate accident notification and written accident report

a. A fatality

b. A permanent total or permanent partial disability

c. The hospitalization of three or more people resulting from a single occurrence.

d. Property damage of $200 or more

The Contractor shall immediately correct all safety deficiencies upon notification of the deficiencies by the

COR/Alternate Contracting Officer’s Representative (ACOR)/ Quality Assurance Representative (QAR), and shall notify the COR of the corrective action to be taken.

2.2.4. Training, Physical Requirements, or other Expertise Required.

2.2.4.1. The Contractor shall ensure all Contractor’s employees and associated subcontractors are certified or licensed, as appropriate in South Korea, in the specific areas required by the South Korean National, Provincial, Municipal, or local governmental organizations. The Contractor shall ensure employees are certified or licensed in the appropriate areas required. The Contractor shall ensure all required documentation of certification or licensure for Contractor personnel are filed with the COR/ACOR within twenty-four (24) hours prior to employees commencing performance.

2.2.5. Environmental Requirements

2.2.5.1. Green Procurement : N/A

2.2.5.2. Reserved

2.2.5.3. Environmental Compliance. The Contractor shall comply with all Federal, State, local, and installation environmental laws, rules, plans, and policies. The Contractor shall use and store all materials, chemicals, and equipment used in the performance of services on the installation IAW with industry standards, local, State and

Federal laws, and according to manufactures' recommendations. All solutions, chemicals and other potentially dangerous products must be stored in their original or labeled container or in vessel/containers in English and

Hangul if not in the original container. The Contractor shall be financially responsible for all fines and associated costs for hazardous waste management, transportation, and disposal of waste due to the Contractor's non-compliance. The Contractor shall submit Safety Data Sheets (SDS) for approval on all materials, five (5) days before delivery of the material, to the COR/ACOR. The Contractor shall provide upon request from the

COR/ACOR all required data to meet environmental-mandated reporting requirements (e.g., air emission data, hazardous material storage/usage, herbicide/pesticide usage, solid/hazardous waste generation). The Contractor shall provide data to meet reporting deadlines and during compliance inspections upon request from the

COR/ACOR.

2.2.5.4. Spill Plan. The Contractor shall notify the COR/ACOR within one (1) hour, if the Contractor spills or releases any hazardous substances, i.e., substances listed in 40 CFR 302, Designation, Reportable Quantities, and

Notification. The Contractor shall submit a Spill Plan to the KO for approval within thirty (30) days of contract award IAW Spill Prevention Control and Countermeasure Plan.

2.2.6. Contingency Plans: N/A

2.2.6.1. Mobilization Contingency Plan: N/A

2.2.6.2. Disaster Contingency Plan. This plan shall establish procedures, identify personnel, document essential

PWS disaster services and identify the means of maintaining essential PWS services during disasters. Disaster means natural disaster (e.g., earthquake, major storm, flash flood, or hurricane), utility outage, terrorist attack or other special circumstances identified by the Government. The Contractor shall submit a Disaster Contingency Plan within thirty (30) days of contract award.

2.2.6.3. Dispute Contingency Plan : N/A

2.2.6.4. Plan Updates. The Contractor shall update these plans as changes occur and shall submit a copy of the proposed plan to the KO for approval at least thirty (30) days prior to the proposed effective date of the updated plan.

2.3. Job Order Contract (JOC) Quality Assurance (QA)/Inspection Support : N/A

2.3.1. Project Support. N/A

3. Performance Requirements and Standards

3.1. High Level Objectives (HLO)

3.1.1. Performance Task Requirements, Standards and Acceptable Quality Levels (AQLs).

3.1.1.1. Damage Caused by Contractor. Damages caused by Contractor employees shall be repaired at no cost to the Government. The Contractor shall notify the COR/ACOR and return the damaged area to its previous condition.

The Contractor shall furnish all labor, materials, and equipment to perform the repair work.

3.1.1.1.1. Damage Report. The Contractor shall submit a monthly damage report to the COR/ACOR that annotates the damage, corrective action, and date corrected.

3.2. Transition (Phase In/Phase Out). The Contractor shall prepare and submit a Phase In/Phase Out Plan to be implemented by the Contractor. The Contractor shall have Contract Manager (CM), Mechanical Engineer (ME), Industrial Engineer (IE) and Electrical Engineer (EE) on board, during four (4) Months transition period. At least three (3) Service Call Receptionists shall be in place and trained by incumbent contractor and Government employee during normal duty hours from 1 November thru 31 December 2019. The plan shall specify a training program and a date for transferring responsibilities for each division of work described in the plan, and shall be subject to the

Contracting Officer's approval. Contractor shall provide experienced staff during the phase-in and phase-out period to ensure all contract requirements will be met prior to start full performance.

3.2.1. Phase-In. This requirement includes a four (4) Months phase-in period after initial contract award. The contractor shall meet all requirements IAW the contractor’s phase-in plan and shall meet periodically with the government (COR) to assess progress. The contractor shall perform contract requirements the first day of contract full performance. Contract staffing readiness will include successful completion of PWS and requirements plus meeting contract. Government transition actions include, but are not limited to, processing the contract and contractor personnel for processing to access installations to perform contract services. There shall be no negative impact on scheduled performance due to contractor phase-in. The contractor will participate in a joint inventory of all property provided by the government. The joint inventory, property control plan and safety plan will be complete and accurate by final day of phase-in period. Prior to the start of performance, the contractor shall submit to the KO and COR, in writing, a list of all employees who will perform under this contract. The list shall include the full name of each employee and his/her position. In the event the incumbent is awarded the contract, phase in cost will not be allowed. During this time, the new Contractor's management personnel will be permitted to observe any on-going operations, as coordinated by the COR. During the phase-in period, the new Contractor shall, at a minimum, accomplish the following tasks during the phase-in period. See the below table for summary of Phase-In schedule:

3.2.1.1. Prepare for assumption on first date of full performance; assume full responsibility for all areas of operation.

3.2.1.2. Ensure that phase-in operations do not interfere with Government performance of essential services.

3.2.1.3. Mobilize, train, orient and in-process (vehicle registration, identification cards, licensing) the work force.

3.2.1.4. Develop a recruitment plan that provides for “full” manning level by the first date of full performance. The new Contractor shall be 100% staffed for the first full day of contract performance.

3.2.1.5. Identify all personnel during phase-in, by position, functional area labor category, and certifications and be prepared for full performance at completion of phase-in.

3.2.1.6. Attend the pre-performance orientation briefings and on-site tour of facilities.

3.2.1.7. Provide all contract-required plans to the COR for review and comment on acceptability prior to the end of the Phase-In period.

3.2.1.8. Submit Management Plan that demonstrates a clear understanding of manpower requirement by identifying the required number of personnel by labor category and buildings to perform the solicitation requirements.

Additionally, the offeror shall submit an organizational chart that identifies personnel and configuration of maintenance teams and service call operation teams, which clearly demonstrates the capability to manage and perform in accordance with Technical Exhibit 1 through 12 of this solicitation requirements.

3.2.2. Phase-Out: The contractor shall retain full responsibility for meeting contract requirements until completion of the contract. The contractor shall provide access to the sites and to all documentation generated as a result of performing services on this contract to the new contractor during the new contract phase-in period. The contractor shall conduct a joint inventory with the government of all sub hand-receipted equipment during the phase

Task Description Days to comply once Phase-In is started

Phase-In meeting with incumbent contractor 122 days 1 Sep - 31 Dec

Base access paperwork for key personnel and vehicle 15 days 1Sep – 15 Sep

Submit Management Plan 20 days 1 Sep – 20 Sep

Base access paperwork for contractor’s employee and vehicle 61 days 1 Sep – 31 Oct

Submit lay-out plan for office and storage space 20 days 1 Sep - 20 Sep

Provide update to KO/COR on timeline Weekly

Request approval for equipment and tool for safety 106 days 1 Sep – 15 Dec

Submit Quality Control Plan 14 days 1 Sep – 14 Sep

Operate Trial Service Call Center with incumbent contractor during normal duty hour (At least 3 personnel shall be in place and trained by incumbent contractor and government employee) from 1 Nov thru 31 Dec 2019

61 days 1 Nov – 31 Dec out period. The contractor shall certify the inventory after completion of each site inventory. The contractor shall be responsible for replacing missing items.

3.2.2.1. Phase out transition conference. The contractor shall participate in the phase out transition conference, and periodic follow on meetings, to begin phase out planning and to address the status and issues of the transition. The date and time of the conference will be determined by the government in coordination with the contractor.

3.2.2.2. Transition of data and items. During phase-out, the contractor shall also account for turn-in all cards, keys, and badges.

3.3. Contractor Manpower Reporting Application (CMRA).

The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Preventive Maintenance and Repair of Buildings via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/, and then click on "Department of the Army CMRA" or the icon of the DoD organization that is receiving or benefitting from the contracted services.

Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year

(FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2019. Contractors may direct questions to the help desk by clicking on "Send an email" which is located under the Help Resources ribbon on the right side of the login page of the applicable Service/Component's CMR website".

4. Performance Requirement Summary (PRS) Matrix

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success

Performance Standard Required Services Acceptable Quality

Level (AQL)

Method of

Surveillance Remedy

# 1.

The Contract Manager shall be available after normal duty hours to serve as the central point of contact for Contractor operations.

The Contractor shall provide a central point of contact IAW

PWS, para. 2.1.4.1.

100% 100% daily and verification/con firmation by the

COR/ACOR.

Non-conforming services will result in

Non-Conforming

Reports issued to

Contractor and potential negative

CPARS report.

#2 The call operation center shall be operated 24 hours a day and 7 days a week and

The Contractor shall provide services IAW

PWS, Para 8.2.

100% Random inspection

Non-conforming services will result in

Non-Conforming

Reports issued and a potential negative

CPARS narrative.

Level (AQL)

Method of

Surveillance Remedy

#3 Contractor shall receive all base-wide service calls

(work orders) when the

Business Operation &

Integration (BO&I)

Division Service Order

Center isn’t operated

(Weekday: from 16300hrs to 0730hrs (Night Call), Korean Holiday: From

0000hrs to 2400hrs, Government Event: From

0000hrs to 2400hrs).

The Contractor shall provide services IAW

PWS, Para 8.2.

97%

100 Percent

Inspection

Non-conforming services will result in

Non-Conforming

Reports issued and a potential negative

CPARS narrative.

#4

The Contractor shall log and maintain all incoming trouble calls on a daily basis in English and be capable of conversing with customers in the English and Korean languages.

The Contractor shall provide services IAW

PWS, Para 8.2.2.

97% 100 Percent

Inspection

Re-Perform within one

(1) day after notification from the

COR

Non-conforming services will result in

Non-Conforming

Reports issued and a potential negative

CPARS narrative.

#5

The Contractor shall complete all repair requirements identified during the performance of a PM inspection.

The Contractor shall

PWS, Para 8.3

97% Random sampling

Re-Perform within one

(1) day after notification from the

COR

#6

The Contractor shall prepare and maintain the checklist of preventive maintenance and the performed preventive maintenance checklist shall be…