B08_W9133L22R1002 - 0001 (conform).pdf

SEE ADDENDUM

(No Collect Calls)

W9133L22R1002 29-Apr-2022

b. TELEPHONE NUMBER

703 607-1206

8. OFFER DUE DATE/LOCAL TIME

08:00 AM 06 Jun 2022

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA X ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W9133L9. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

GRUENBAUM, DAVID

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

1 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.X

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED ORX

SMALL BUSINESS

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

NGB-AQ - W9133L

111 SOUTH GEORGE MASON DR

BLDG. 2, 4TH FLOOR

ARLINGTON VA 22204-1373

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE W909UJ 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

NATIONAL GUARD BUREAU

RENEE GREER

111 SOUTH GEORGE MASON DR

ARLINGTON VA 22204

TEL: (703) 607-9532 FAX:

703-607-1742FAX:

TEL: 703 604-4186 SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$16,500,000

NAICS:

541990

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF83

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

Section SF 1449 - CONTINUATION SHEET

SOLICITATION NARRATIVE

Addendum to FAR 52.212-1 Instructions to Offerors – Commercial Products and Commercial Services (NOV 2021)

1. The National Guard Bureau (NGB) Directorate of Acquisitions, Operational Contracting Division (AQ-C) hereby issues Request for Proposal (RFP) / solicitation W9133L22R1002 in support of the Army National Guard (ARNG) Chief Surgeon’s Office (CSG) for Centralized Credentialing and Privileging Services.

2. This requirement is being competed in accordance with Federal Acquisition Regulation (FAR) Parts 12, Acquisition of Commercial Items, and FAR Part 15, Contracting by Negotiation, as a full and open, unrestricted competition, with no small business set-aside. The Government intends to make an award without conducting discussions; however, it reserves the right to conduct discussions and request supporting pricing information as needed/required.

3. The Government intends to issue a single firm-fixed price (FFP) award for a six-month with four one-year (12-month) options in accordance with FAR 52.217-9, Option to Extend the Term of the contract, for a total of five years 54 months. In addition, the resulting award will include an option for a six-month extension in accordance with FAR 52.217-8, Option to Extend Services.

4. Award shall be made based on the best overall (i.e., best value) proposal that is determined to be the most beneficial to the Government. All contract line item numbers (CLINs), as provided in the Price Matrix (Attachment 0002), will be evaluated as part of the award decision for this requirement. The Government reserves to make no award, depending on the quality of proposals received, prices submitted, and the availability of funds. An award under this solicitation in no way requires the Government to obligate additional dollars or exercise any options.

5. The Contractor is required to meet all contract performance requirements in accordance with the Performance Work Statement (PWS), Attachment 0001. If the requirements take more staffing than proposed (without a change by the Government), the Contractor is required to provide additional staffing at no increase in price, until all contract performance requirements are satisfactorily met.

6. All efforts shall be performed in accordance with Attachment 0001. The specific portions of the Contractor’s technical proposal that exceed any of the Government’s requirements provided in the Schedule or PWS (including, but not limited to dates, performance, values, and/or any other measurable criteria) are hereby incorporated by reference with the same force and effect as if they were given in full text, and supersede the Government’s threshold requirements that were exceeded and/or the Government’s objective requirements that were met and/or exceed.

Moreover, the Government reserves the right to incorporate any other aspect of the successful offeror’s proposal into the contract at its sole description. Acceptance of the successful Offeror’s proposal does not waive any of the requirements set forth in the resulting contract and corresponding attachments.

7. All documents must be handled in accordance with the markings and restrictions contained on each document. If an Offeror does not receive an award from the RFP, the Offeror agrees to immediately destroy all documents associated with this solicitation. In addition, the Offeror must notify any and all subcontractors and/or affiliates provided this information for the purposes of proposal development to do the same.

8. All communications regarding this RFP shall be in writing and shall start at the lowest level (the Contract Specialist); the points of contact (POCs) are as follows:

Mr. David Gruenbaum Contract Specialist david.g.gruenbaum.civ@army.mil

Ms. Trisha Ankney Contracting Officer patricia.e.ankney.civ@army.mil

End of Addendum to FAR 52.212-1 Instructions to Offerors- Commercial Products and Commercial Services

(NOV 2021)

GENERAL INSTRUCTIONS

Addendum to FAR 52.212-1 Instructions to Offerors – Commercial Products and Commercial Services (NOV 2021)

1. All Offerors shall submit proposals in the English language, in the format outlined below, and by the date and time specified.

2. The proposal submitted shall demonstrate the Offeror’s best solution and price of the requirements continued in Attachment 0001 (PWS), Attachment 0002 (Price Matrix), and any other documents. The proposal shall not merely repeat the RFP requirements, rather the proposal must provide documentary evidence in support of contractor statements how the requirements and tasks will be met.

3. The proposal submissions for Volume I (Introductory Information) and Volume II (Factors 1, 2, and 3), Volume III (Past Performance), and Volume V (Contracts/Business Volume) shall not contain any pricing information.

Statements that are offered at “No Cost” (e.g., “warranty provided at no cost”), or similar statements to that effect that volume discounts will be offered are not appropriate for the non-priced items and are not allowed.

4. Proposals shall be valid for 120 calendar days after the solicitation closing date.

5. All computer files shall be virus checked prior to submission. Offerors may be held financially liable for damages to Government computer systems by any virus introduced during review of the submitted documents.

6. Only one proposal per company will be accepted. The Offeror, through its parent, affiliates, subsidiaries, business units, etc. is permitted to submit one proposal in total in response to this solicitation. Entities with parents, affiliates, subsidiaries, business units, etc. must decide which entity will submit a proposal in response to the solicitation.

Definitions:

“Affiliates” are business concerns that are affiliates of each other if, directly or indirectly, either one controls or has the power to control the other, and another concern controls or has the power to control both.

“Company” includes affiliates and business units as defined in FAR 2.101; this also includes Joint Ventures and business concerns in a mentor-protégé relationship pursuant to the SBA Mentor-Protégé Program or the Department of Defense Pilot Mentor-Protégé Program.

“Division” is a separate business unit of a company representing a specific business function.

“Subsidiary” means an entity which more than 50 percent of the entity is owned directly by a parent corporation; or through another subsidiary or a parent corporation.

7. A Joint Venture and individual members in the Joint Venture are permitted to submit one proposal in total in response to this solicitation. Members of the Joint Venture must decide which – the Joint Venture or the individual members – will submit a proposal in response to the solicitation. Please be advised that if the Joint Venture does not submit a proposal, then any of the individual members may submit their own proposal, provided, however that the individual members are not otherwise a parent, affiliate, subsidiary, business unit, etc. of another individual member to the Joint Venture.

USE OF NON-GOVERNMENT ADVISORS

(a) Offerors are advised that technical and cost/price data submitted to the Government in response to this solicitation may be released to non-Government advisors for review and analysis. The non-Government advisor support will be provided by: Western Door Federal, LLC.

(b) Offerors shall complete paragraphs (b)(2) or provide written objection to disclosure as indicated in paragraph (b)(1). If the Offeror objects to disclosure of a portion of the proposal, the consent in (b)(2) shall be provided for the remainder of the proposal.

(1) Any objection to disclosure: (i) Shall be provided in writing to the contracting officer within 10 days of the RFP issuance; and (ii) Shall include a detailed statement of the basis for the objection. The detailed statement shall identify the specific portions of the proposal the Offeror objects to disclose to non- Government advisors.

(2) I understand technical data submitted to the Government in response to this solicitation and the Government’s total evaluated price for each Offeror may be released to non-Government advisors. I consent to release of any (unless objection in (b)(1) above) proprietary, confidential, or privileged commercial or financial data provided by the firm(s) named below in response to this solicitation, to non- Government advisors for review and analysis:

Firm:

Name (individual authorized to commit firm):

Title:

Date of Execution:

(3) Offerors that provide consent in accordance with (b)(2) shall also provide a copy of the proprietary information exchange/nondisclosure (FAR 9.505-4(b)) agreement (Attachment 0006) with their proposal, or a statement that negotiation of such agreement is in process. Western Door Federal’s proprietary information exchange/nondisclosure (FAR 9.505-4(b)) agreement will be signed by the Offeror, and a copy of the executed agreement will be provided to the Government Contracting Officer by the Offeror prior to the Government’s release of any information to any Western Door Federal advisor.

(4) Submission of proprietary information exchange / nondisclosure (FAR 9.505-4(b)) agreement (Attachment 0006) shall:

a) Be sent to contracts@senacholdings.com contracts@senacaholdings.com

b) Have the subject line state “NDA Non-Government Advisors, W9133L22R1002, [COMPANY NAME], RFP Due Date: 06 June 2022. 20 May 2022.

QUESTIONS:

1. Offerors may ask questions related to the solicitation documents(s). All questions shall be submitted via email by 02 May 2022, 0800 Eastern Standard Time (EST) to the following:

Contracting Officer and Contract Specialist Trisha Ankney David Gruenbaum patricia.e.ankney.civ@army.mil david.g.gruenbaum.civ@army.mil

A. Questions regarding this solicitation shall ONLY be directed to the POCs identified above. Questions submitted to other personnel will not be answered.

B. Multiple questions shall not be bundled / submitted into a single question.

C. Questions shall be submitted IAW Attachment 0003, Solicitation Question and Answer Log.

When submitting questions and comments, please refer to the specific text of the RFP in to following format:

Subject: RFP W9133L22R1002 ARNB C&P Services – Q&A Log Reference: RFP Section ___, Paragraph(s)___, Page(s)___.

E. Submission of proprietary questions is highly discouraged.

F. It is preferred only one set of questions be submitted by each Offeror instead of multiple sets of questions.

F. Questions received after the due date and time may not be answered.

G. The Government has the absolute discretion to answer any question that it receives, and the Government is not obligated to answer any question.

2. Offerors are advised to continuously monitor SAM.gov for new information. The Offerors are deemed to have knowledge of all documents that are posted to SAM.gov.

PROPOSAL FORMAT:

1. To be considered for award, the Offeror must submit a complete response to this RFP using the sequence as identified in the “Content” paragraph below. The proposal shall be divided into separate volumes. Proposals shall be submitted electronically via email to the Contracting Officer and Contract Specialist as identified above. Total email file limitation is restricted to 15MB. Files exceeding this threshold shall be submitted over multiple messages and be identified as message “#x of X”. No zipped files will be accepted.

2. Information shall be confined to the appropriate volume to facilitate independent evaluation. The proposals should be clear and concise, logically assembled, and indexed. Pages over the maximum page limitation for any volume will be excluded from evaluation. Page limits shall include any diagrams, figures, Offeror tables, or reference material. However, page limitations shall not include cover pages, table of contents, indices, list of tables, and list of acronyms.

3. Proposal submissions shall be on 8-1/2” x 11” white paper and printed on only one side of the paper, portrait format. Fold-outs, limited to 11” x 17”, are permissible for the Price Matrix (Volume IV) only. All documents shall be readable in MS Office format (word / excel), shall have 1” margins on all sides, be single-spaced, use Times New Roman or Arial font, color black, and font size 12. Illustrations (e.g., graphics figures, graphs, and tables) are allowable within the page limitations and shall be in portrait format or landscape format, with font colors other than black allowable and font sizes 8 through 12, and font types Times New Roman, Courier, Arial, and Arial Narrow considered acceptable. The Offeror’s company name (no logos), the date, solicitation number, volume number, and section shall be included on each page of the proposals (this information may be included in a header/footer). All pages of the proposal shall be numbered, using a uniform page numbering system. All proposal tables shall be completed and submitted in the format provided by the Government. Page numbers, headers, and footers may be within the page margins only, and are not bound by the font requirement. The tiles for each file are identified as follows:

Table I

Volume I Volume Description Page Limits File Naming Structure I Introductory Information N/A Offeror Name – Volume I – Introductory

Information II Requirements

Understanding/Approach (Four sections)

45 35 pages maximum total

Section 1 Technical Approach 20 pages max

Offeror Name – Volume II – Section 1 – Technical Approach

Section 2 Management Plan 10 pages max

Offeror Name – Volume II – Section 2 – Management Plan

Section 2

Staffing Plan 10 pages max

Offeror Name – Volume II – Section 2 3 – Staffing Plan

Section 3

Small Business Participation 5 pages max Offeror Name – Volume II – Section 3 4 – Small Business Participation

III Past Performance (Four sections)

75 50 pages maximum total

Section 1 Project Descriptions (10 5 projects max)

1 page per project (10 5 pages max)

Offeror Name – Volume III – Section 1 – Project Descriptions

Section 2 Performance Narratives (10 5 projects max)

2 pages per project (20 10 pages max)

Offeror Name – Volume III – Section 2 – Performance Narrative

Section 3 Completed Past Performance Questionnaires (PPQ) (Minimum of 2 / Maximum of 3 as Prime;

Minimum 2 / Maximum of 4 as Major Subcontractor) (Minimum of 2 / Maximum of 3 as Prime;

Maximum of 1 for each Major Subcontractor)

5 pages per project (35 25pages max)

Offeror Name – Volume III – Section 3 – Past Performance Questionnaire

Section 4 Adverse Past Performance 10 pages max

Offeror Name – Volume III – Section 4 – Adverse Past Performance

IV Price Proposal N/A Offeror Name – Volume IV – Price Matrix V Contracts / Business Volume

(Three Sections) N/A

Section 1 Reps & Certs N/A Offeror Name – Volume V – Section 1 – Reps & Certs

Section 2 Fill-in Only Provisions and Clauses N/A Offeror Name – Volume V – Section 2 – Fill-in Only Provisions and Clauses

Section 3 Exceptions / Alternatives (Requirements / Terms and Conditions)

N/A Offeror Name – Volume V – Section 3 – Exceptions / Alternatives

CONTENT:

1. All information shall be confined to the appropriate file. The Offeror shall confine submissions to essential matters, sufficient to define the proposal and provide adequate basis for evaluation. Offerors are responsible for including sufficient details, in a concise manner, to permit a complete and accurate evaluation of each proposal.

Each file of the proposal shall consist of a Summary section, and a narrative discussion. The summary section shall contain a brief abstract of the file. Proprietary information shall be clearly marked. Proposals that do not contain the required information risk being determined unacceptable. The Offeror shall identify/state all assumptions, as the Government will not assume the Offeror possesses any capability, understanding, or commitment not specified in the proposal. In the response to the RFP, the Offeror must address the following:

a. Volume I (Introductory Information): Includes one signed copy of the RFP and all amendments (if applicable), a table of contents, a copy of any Teaming Arrangement and/or Letter(s) of Intent from proposed subcontractors, and company introduction supplement to include the POCs as outlined below:

i. An Offeror’s proposal shall consist of a separate cover page that contains:

A. RFP Identifier: W9133L22R1002.

B. The name of the Offeror, address, telephone number, Commercial and Government Entity (CAGE)

Code), Data Universal Numbering System (DUNS), and Unique Entity Identifier (UEI).

C. RFP Principal POC’s title, address/location, telephone, and email address.

D. Signature of RFP Principal POC.

ii. The proposal’s second page shall contain the following:

A. Acknowledgement of the RFP and all amendments.

B. Title, address/location, telephone, and email address of person(s) with authority to negotiate and bind the Offeror, if different than the RFP Principal POC.

C. Signature(s) of the individual(s) with authority to bind the Offeror to the Offeror’s proposal.

b. Volume II (Requirements Understanding / Approach)

i. Section 1 – Technical Approach

A. The Offeror will provide a written proposal which addresses the PWS and all aspects of the solicitation requirements. The total page limitation for the technical proposal is 20 pages.

B. Offerors shall consider the following in describing the PWS requirements. Submissions under this section are conceptual in nature and need not be tied to any specific labor mix. Describing your understanding of the scope of the services required in the PWS to include: tasks/functions to be performed, labor categories needed, experience and knowledge that personnel should have to perform the tasks/functions, and supplies/equipment required. Provide a discussion on industry standards and best practices that will be used in the performance of the PWS. Also include how you will meet the requirements in a timely manner with a high level of confidence for successfully completing all tasks/functions. Consider the following in describing your approach. Describe your approach to the PWS requirements: methods, procedures, risks, constraints, dependencies, and information assurance considerations. In addition, describe your approach to strategic planning for accomplishing the work as required, meeting schedules, planning, integration, and coordination of all activities and knowledge transfer to the Government.

C. Offerors shall provide a Technical Approach that demonstrates an understanding of the following:

i. The principles of medical credentialing and privileging;

ii. Medical credentialing and privileging procedures oversight;

iii. Medical credentialing and privileging oversight;

iv. Credentialing and privileging reporting; and

v. Accurate medical credentialing and privileging database management.

ii. Section 2 – Management Plan

A. This section will include the Offeror’s management plan for meeting the requirements of the PWS, limited to 10 pages.

B. The Offeror’s Management Plan shall include a description of the Offeror’s corporate capabilities to include the Offeror and its major subcontractors, business processes, and quality certifications to be used in performing taskings identified in the PWS and solicitation. Major subcontractors are defined as those subcontractors that may be called upon to perform more than 10% of the work under the resulting contract.

C. The Offeror’s Management Plan shall include a list of critical corporate team members to include subcontractors and subject matter experts, and a brief description of each company, areas of responsibilities, the proposed lines of responsibility, authority, and communication through which tasks will be managed, and the procedures to be used to ensure quality control and cost control at both the prime and subcontractor levels. The Offeror shall demonstrate how it will perform under the resulting contract as one cohesive team.

D. The Management Plan shall describe the Offeror’s approach for managing and directing the effort for standardization, productivity, quality, and cost management. The Management Plan shall address a quality control plan for early identification and resolution of problems, and controls in place to resolve previous or present problems to ensure that such problems do not affect future performance on the proposed contract.

E. The Management Plan shall address how knowledge transfer will be prioritized by the Offeror.

Knowledge transfer shall be addressed from all levels of the Offeror’s team, from the corporate-level down to the project manager and subcontractor employees.

ii. Section 2 – Staffing Plan

A. Offerors shall provide a staffing table in accordance with Solicitation Attachment 0007, Staffing Table Template, and shall include teaming partners, subcontractors, and locations of staffing.

However, it is incumbent upon each contractor to define the labor to be utilized to satisfactorily complete the requirements of the PWS along with the quality of labor to be utilized. The staffing table submitted by the offeror may be incorporated into the contract at award. Failure to document staffing for each PWS requirement may cause the offeror’s submission to be evaluated as unacceptable, which would make such submission ineligible for award. The offeror shall not alter the staffing table to add or delete columns. The offeror’s staffing table is not subject to the page limitations identified in Table I. However, offerors shall not include any information in their staffing table template other than information specifically related to the Attachment 0007 Staffing Table Template. Including information that is not specifically related to the offeror’s staffing table, may cause the offeror’s submission to be evaluated as unacceptable, which would make such submission ineligible for award.

B. Please be advised that the Government does not want offerors to identify specific individuals.

Rather, the Government seeks to understand the roles individuals will fill. Do not include resumes in any volume; resumes WILL NOT be reviewed.

C. In addition to providing a staffing table in accordance with Solicitation Attachment 0007, Staffing

Table Template, the offeror shall submit a Staffing Approach, which is a separate document and is subject to the page limitations identified in Table If (10 pages). The Staffing Approach must be definitive and provide a clear understanding of a the offeror intends to meet all requirements throughout the term of the contract, to include teaming arrangements if applicable. At a minimum, the Staffing Approach shall describe the following:

1) The Offeror shall identify all positions they deem as “Key Billets” within their performance of the contract. Note, the Government is not interested in Key Personnel, but rather the billets they fill, as personnel can (and always do) change. Key Billets in this instance are billets that the offeror considers as significantly influencing successful planning or performance of the contract. (DO NOT PROVIDE RESUMES, THEY WILL NOT BE REVIEWED).

2) Offerors shall explain their rationale for identifying a position as a “Key Billet.” Offerors are encouraged to tie their rationale back to specific duties and responsibilities.

3) Offerors shall explain their method of incentivizing retention of identified as a position as a

“Key Billet;” this shall include any fringe benefits for SCA-Exempt employees.

4) For both Key and Non-Key Billets, Offerors shall explain strategies to –

a) Recruit and retain qualified and capable workforce that can accomplish the entire scope of the effort outline in the PWS; and

b) Maintain employee’s industry-specific knowledge and skills, continuous learning, and training on new industry technologies.

5) The Oferror’s Staffing Approach shall also provide any other supplemental description of its Staffing Approach to Assist the Government’s evaluation of the Offeror’s Staffing Plan. For example: this is an opportunity for offerors to explain their approach to staffing complexities such as overlapping labor/multiple responsibilities (e.g., “dual-hatted” individuals), part time employees, or how the combination of proposed staff meets the PWS paragraphs. This is also an opportunity to explain the benefits of the Offeror’s approach that may be overlooked by simply reviewing the proposed hours.

iii. Section 3 – Staffing Plan

A. This section will include the Offeror’s staffing plan for meeting the requirements of the PWS (limited to 10 pages).

B. The staffing plan must be definitive and provide a clear understanding of how the Offeror intends to meet all requirements throughout the term, to include teaming arrangements if applicable. The plan shall describe the Offeror’s process to recruit and retain a qualified and capable workforce that can accomplish the entire scope of the efforts as outlined in the PWS.

C. The plan shall include the Offeror’s method of incentivizing key personnel on the basis of program performance, strategies for retaining key personnel to stay with the program, and key personnel coverage during core business hours. The plan shall include how key personnel will be incentivized to achieve knowledge transfer to the Government.

D. The plan must address the Offeror’s work force training plan describing the corporation’s objectives and commitment to maintain each employee’s knowledge and skills equivalent to industry market standards and to keep abreast of new technologies.

iiiv. Section 3 4 – Small Business Participation

A. This section will include the Offeror’s Small Business Participation Plan for meeting the requirements of the PWS (limited to 5 pages).

B. All Offerors (both large and small businesses) are required to complete a Small Business

Participation Proposal. Offerors should propose the level of participation of small businesses (as a small business prime, joint venture, teaming arrangement, and/or small business subcontractors) in the performance of the acquisition relative to the objectives/goals set forth in the evaluation of this area.

Small Business Participation Level: 10% of the total contract value

(1) Check the applicable size and categories for the PRIME Offeror only – Check all applicable boxes:

[___] Large Prime or [___] Small Business Prime; also categorized as a [___] Small Disadvantaged Business (SBD) [___] Woman-Owned Small Business (WOSB) [___] Historically Underutilized Zone (HUB Zone) Small Business [___] Veteran Owned Small Business (VOSB) [___] Service Disabled Veteran Owned Small Business (SDVOSB)

(2) Submit the total combined dollar value and percentage of work to be performed by both large and small businesses (include the percentage of work to be performed by Prime, joint venture, teaming arrangement, and subcontractors):

Total Percentage planned for Large Businesses [___]% = $_____ Total Percentage planned for Small Businesses [___]% = $_____

When combined, Large and Small Business totals must equal 100%

Example: If the Prime proposes a price of $1,000,000 (including all options), and a small business(es) will provide a $250,000 in services/supplies as a prime, joint venture, teaming arrangement, or subcontractor, the % planed for small business is 25%;

and 75% for large business, equaling 100%.

Total Percentage planned for Large Business(es) _75%_ = $750,000 Total Percentage planned for Small Business(es) _25%_ = $250,000 100% = $1,000,000

(3) Please indicate the total percentage and dollar value of participation to be performed by each type of subcategory small business. The percentage of work performed by Small Businesses that qualify in multiple small business categories may be counted in each category:

SDB [___]% = $_____

HUB Zone Small Business [___]% = $_____

WOSB [___]% = $_____

VOSB [___]% = $_____

SDVOSB [___]% = $_____

Example: Victory Prop Mgt (WOSB and SDVOSB) performing 2%; and Williams Group (SD, HUB Zone, and WOSB) performing 3%. Results equate to SB 5%; SDB 3%;

HUB Zone 3%; WOSB 5%; VOSB 2%; SDVOSB 2%). SDVOSBs are also VOSBs automatically; however VOSBs are not automatically SDVOSBs.

(4) Identify the Prime Offeror and type of service/supply that the Prime Offeror will provide. Then list each of the intended subcontractors and principal supplies/services to be provided by that subcontractor. Provide the CAGE Code, DUNS, and UEI for the Prime and each intended subcontractor. Also, provide the anticipated NAICS code(s) that the Prime Offeror believes best describes the product or services being acquired by its subcontracts with each intended subcontractor. Small business Primes and small business subcontractors that qualify as small businesses in multiple small business categories should be listed in each applicable small business category.

Name of Company Anticipated NAICS Code Type of Service (Include CAGE Code, DUNS, and UEI for each subcontractor) Prime Offeror:

Large Business:

Small Business:

SDB:

WOSB:

HUB Zone Small Business:

VOSB:

SDVOSB:

Example: If a small business qualifies as a WOSB and a SDVOSB, you can add them to each category above in which they qualify.

Notes: (a) Pursuant to Sections 8(d) of the Small Business Act, a small business is considered small for Government procurements if it does not exceed the size standard for the NAICS code that the prime contractor believes best describes the product or services being acquired. In other words, the size of the prime’s suppliers is determined by the applicable NAICS code of their joint venture, teaming partner, or subcontract, which may or may not be the same NAICS code as the one for your prime contract with the Government.

(5) Describe the extent of commitment to use small businesses (e.g., what types of commitments, if any, are in place for this specific acquisition either – small business prime, written contract, verbal, enforceable, non-enforceable, joint venturing, mentor-protégé, etc.). Provide documentation regarding commitments to small business(es) for this effort. Copies of such agreements should be provided as part of your small business participation plan and will not count against the page limitation for this volume.

c. Volume III (Past Performance)

i. Offerors shall submit past performance references. The Prime Offeror shall submit at least two, but no more than three past performance references. In addition, the Prime Offeror shall submit at least two, but no more than four past performance references for each major subcontractor. In addition, the Prime Offeror may submit a maximum of one (1) of the most relevant Government past performance references for each major subcontract (no more than two (2) major subcontractors.) A major subcontractor is defined as any subcontractor who will execute 10% or more of the identified Total Evaluated Contract Price, which is defined in 52.212.2.D. The PPQs should be submitted directly to the Government by the person completing the reference. expected workload.

ii. References shall be recent and relevant. Recent is defined as performing work no more than five years prior to the release of the solicitation. Relevant is defined as work performed under a contract or order that is the same or similar in scope, magnitude of effort, and complexity as the work described in the PWS and has an annual dollar value of at least $500,000.00, held as either a prime or subcontractor, with performance of at least 12 months. Scope is defined in terms of the type of work. Magnitude of effort is defined in terms of dollar value, duration, and the management of same or similar to those performed in support of medical credentialing and privileging services. Complexity is defined in terms of the performance challenges. References shall be recent and relevant. Recent is defined as performing work no more than three years prior to the release of the solicitation. Relevant is defined as work performed under a contract or order that is the same or similar in size, scope, and complexity as the work described in the PWS and has an annual dollar value of at least $500,000.000, held as either a prime or major subcontract, with performance of at 12 months. Size is defined in terms of dollar value, duration, and the management of same or similar to those performed in support of medical credentialing and privileging services. Scope is defined in terms of the type of work. Complexity is defined in terms of the performance challenges.

iii. If a submitted contract does not meet the above recent and relevant criteria, the contract/order will not be considered recent and/or relevant and will not be evaluated. Additionally, recent and relevant contracts/orders that are more closely aligned with the effort under this procurement will be more favorably evaluated.

iv. Offerors are advised that in conducting the past performance assessment the Government will use data provided in the Offeror’s proposal, past performance questionnaires, and data obtained independently from other sources. Since the Government may not necessarily interview all of the sources provided by the Offerors, it is incumbent upon the Offerors to explain the relevance of the data provided. Offerors are reminded that while the Government may elect to consider data obtained from other sources, the burden of providing the required information and demonstrating successful past performance rests with the Offeror.

v. This volume will be organized into the following sections:

A. Section 1 - Project Descriptions: This section shall include the following information for each contract reference in the format below. Not to exceed one page in length for each contract / order.

1. Contractor/subcontractor place of performance, CAGE Code, and UEI. DUNS Number. If the work was performed as a subcontractor, also provide the name of the prime contractor and POC within the prime contractor’s organization (name, and current address, email address, and telephone number).

2. Government (or industry) contracting activity, and current address, Contracting Officer’s name, email address, and telephone number.

3. Government Technical Representative (GTR) / Contracting Officer’s Representative (COR) names, mailing addresses, and telephone number.

4. Government contract administration activity and the Administrative Contracting Officer’s name, mailing address, and telephone number.

5. Contract / order number, and in the case of indefinite delivery type contracts, General Services

Administration (GSA) contracts, and Blanket Purchase Agreements (BPAs), include the delivery / task order number(s) as well.

6. Contract / order type: specific type such as fixed price, cost reimbursement, time and materials, etc. In the case of indefinite delivery type contracts / orders, indicate specific type such as requirements, definite quantity, and indefinite quantity, and the secondary contract type such as fixed price, cost reimbursement, time and material, etc. For indefinite delivery indefinite quantity contracts, only task orders actually performed can be submitted as a reference, with each award counting as a past performance reference.

7. Awarded price. Total Dollars Obligated to date.

8 9. Final or project final price. Base and All Options Value (Total Contract Value).

9 10. Original delivery schedule, including dates of start and completion of work.

10 11. Final, or projected final, delivery schedule, including dates of start and completion of work.

11 12. Period of performance of the contract / order.

B. Section 2 - Performance Narratives: Offerors shall provide a specific narrative explanation of each contract/task order listed in Section 1 (Volume III) describing the objectives achieved and detailing how the effort is relevant to the requirements of the solicitation. This section shall not exceed two pages in length for each contract/order.

1. For any contracts that did not/do not meet the original schedule or technical performance requirements, provide a brief explanation of the reason(s) for the shortcomings and any corrective action(s) taken to avoid recurrence. The Offerors shall list each time the delivery schedule was revised and provide an explanation of why the revision was necessary. All requests for deviation and requests for waiver shall be addressed with respect to causes and corrective actions. The Offerors shall also provide a copy of any Cure Notices or Show Cause letters received on each contract listed and a description of any corrective action implemented by the Offeror or proposed subcontractor. The Offerors shall indicate if any of the contracts/orders listed were terminated and the type and reasons for the termination.

2. New Corporate Entities. New corporate entities may submit data on prior contracts/task orders involving its officers and employees. However, in addition to the other requirements in this section, the Offeror shall discuss in detail the role performed by such persons in the prior contracts cited. Information shall be included in the files described in the sections above.

C. Section 3 – Past Performance Questionnaires: For all contracts identified in Section I (Volume III), Past Performance Assessment Questionnaires must be completed and submitted. The Offeror shall complete Part I of the Past Performance Assessment Questionnaire (Attachment 0003) and email the questionnaire to the Contracting Officer, COR, GTR, or company representative responsible for the past/current contract. The individual receiving the Past Performance Assessment Questionnaire (KO, COR, GTR, or company representative) shall be instructed by the Offeror to electronically complete Part II of the questionnaire and email the entire questionnaire to the Contracting Officer for this solicitation as outlined in Part III of the questionnaire. The Offeror shall also e-mail the Contracting Officer and Contract Specialists for this solicitation a list of all the POC’s who were sent a questionnaire. The Government must receive this list within seven calendar days after release of the RFP. The POC List shall be submitted in the following format:

Solicitation Number; Company Name; Contract Number; Government Agency; POC Last Name, First Name; POC Title; POC Telephone Number; POC E-Mail Address; Date E-Mailed to POC (month/day).

D. Section 4 - Adverse Past Performance: Offerors shall identify any Non-Systems Contractor

Performance Assessment Reporting System (CPARS) received within the past two years of this proposal submission date that received a Marginal or below rating for any evaluation area.

Moreover, Offerors shall identify any corrective action(s) or any other action it has taken to address, resolve, mitigate, and/or otherwise correct the issue(s) that were the cause of the Marginal or below CPARS rating. The Government reserves the right to use contract performance data provided in the Offeror’s proposal and contract performance data obtained from other sources, including but not limited to the CPARS database. In the event that an Offeror fails to disclose any CPARS rated Marginal or below within the last two years for the same CAGE code as the entity submitting the proposal, which is subsequently identified by the Government during the evaluation of its proposal submitted pursuant to this solicitation, the Offeror will not be eligible for award, otherwise considered for award, or evaluated further. The Government has no duty to search for additional data to cure problems the Government finds in the information provided by the Offeror.

Each reference shall include the following:

1. Project Identification:

a. Project Name.

b. Awarding Agency/Organization.

c. Award Date.

d. Periods of Performance (Dates).

e. Total Award Value.

f. Contract/Agreement Number.

g. Copy of the CPARS rating.

2. Points of Contact:

a. Name of the KO and Technical POC to whom the service(s) were provided.

b. Current phone numbers for KO and Technical POC.

c. Email address for KO and Technical POC.

3. Performance:

a. Description of the nature of work.

b. Description of the primary responsibilities of the Contractor.

c. Summary of the situation that resulted in the adverse performance report and corrective actions taken to rectify the situation.

4. If the Offeror has no adverse past performance to submit, please indicate in this section a statement to that fact. The Government will not accept past performance information other than “adverse” as described above or confirmation that no adverse past performance exists.

d. Price Proposal (Volume IV): Offerors shall provide a completed Price Matrix as set forth in Attachment

0002. Offerors are encouraged to submit the best available pricing, to include any additional discounts available beyond any pre-established pricing. The price proposal shall present the Offeror’s total contract pricing required to meet the solicitation requirements. The Offeror shall submit its price proposal using the Price Matrix at Attachment 0002. The Offeror’s price proposal will be used by the Government to perform a price analysis in accordance with FAR 15.404-1. Under no circumstances shall pricing information be included elsewhere in the proposal. The Offeror shall organize the Volume IV Price Proposal according to the outline in Table 2 below:

Table II

Tab Price Proposal Tab Title Tab A Pricing Matrix (Attachment 0002) Tab B Assumptions, Exceptions, and Conditions Tab C Supporting Documentation Tab A Table of Contents Tab B Price Executive Summary (included in Attachment 0002)

Tab C Price Table and Pricing Model (included in Attachment 0002) Tab D Assumptions, Exceptions, and Conditions Tab E Supporting Documentation

i. Tab A – Table of Contents: The Offeror shall provide a table of contents. The table of contents shall specify the Price Proposal Volume (Volume IV) contents by page number, including Pricing Table, Pricing Model, formats, and figures.

ii. Tab B – Price Executive summary: The Offeror shall provide a summary of the price of services provided in the Pricing Table and Pricing Model. This summary shall include, as a minimum, the Total Evaluated Contract Price, an overview of the overall pricing approach, strategy and methodology used to estimate the Total Evaluated Contract Price. The Government requests that Offerors also include pricing for an additional six-month period beyond the end of the last option year in case it becomes necessary for any reason that the Government exercise FAR Clause 52.217-8, Option to Extend Services.

iii. Tab C – Pricing Table and Pricing Model: Contractors shall submit labor rates based on a Pricing Table provided in this RFP. A total price will be derived by using the labor rates in the Pricing Table to complete the Pricing Model. The Price Proposal therefore will consist of a completed Pricing Table and Pricing Model.

i. Tab A – Pricing Matrix: Contractors shall submit labor rates on the Pricing Matrix (Attachment 0002). A

Total Evaluated Price will be derived by using the labor rates in the Pricing Detail Tabs (2.a., 2.b., 2.c., 2.d., and 2.e.) to complete the Total Evaluated Price (Tab 1). The Price Proposal will therefore consist of a completed Pricing Matrix.

A. The Pricing Matrix will include fully-loaded hourly rates for each labor category (Tab 2). The

Offeror shall provide a brief description of each labor category, and the educational / experiential requirements for each labor category proposed. The Pricing Table will represent fully-loaded hourly rates for each labor category. The fully-burdened labor rates shall include all direct, indirect, general and administrative costs and profit associated with providing the required support services. The fully-burdened labor rates shall include all labor and labor-related costs, such as, but not limited to, the following list of representative labor-related costs: salaries, wages, bonuses to include stock bonuses, incentive awards, employee stock options, stock appreciation rights, employee stock ownership plans, employee insurance, fringe benefits, contributions to pension, other post-retirement benefits, annuity, employee incentive compensation plans, incentive pay, shift differentials, overtime, vacation time, sick pay, holidays, and all other allowances based upon a comprehensive employee compensation plan. The use of uncompensated overtime is not allowed. Contractor shall provide hourly rates based upon a 40-hour work-week (1,920 hours per year).

B. The Pricing Matrix Table should represent Contractor offsite rates where the contractor shall furnish fully burdened personnel rates which include loads for office space, to include all common supplies and, equipment needed to support the PWS requirement. This includes, but is not limited to, telephones, faxes, copiers, personal computers, postage (to include courier services such as Federal Express), ordinary business software (e.g., word processing, spreadsheets, graphics, etc.), normal copying and reproduction costs.

C. Labor rates entered into the Pricing Detail Tabs shall be used to populate the Total Evaluated

Pricing Tab, which represents the base period and all option period pricing. The Total Evaluated Price will be the aggregate price for the base period and all option periods. The Pricing Matrix will be used to evaluate pricing. Labor rates entered into the Pricing Table shall be used to populate the Pricing Model to determine the Base Year and Option Year pricing. The Total Contract Life Cycle Cost will be the aggregate price for the Base Year and all Option Years. The Pricing Table and Pricing Model will be used to evaluate pricing.

D. While the Offeror is advised to follow the Pricing Table and Pricing Model format and structure, the Offeror may make modifications as needed to conform to the Offeror’s specific solution and approach. Those modifications shall be noted in the proposal. The price proposal shall follow the information provided below: All pricing data will remain valid for a minimum period of 120 days from the date of solicitation closing; the Offeror shall round all loaded labor rates to the nearest dollar, Offerors are responsible for the accuracy of the submitted MS Excel spreadsheets; the Offeror’s hard copy Price Proposal shall be congruent with the soft copy; and, the NGB will consider proposals that do not provide complete pricing information for all services, equipment, and other types of costs as deficient.

ii. Tab B iv. Tab D – Assumptions, Exceptions, and Conditions: The Offeror shall document any…