W912PM22Q0047 (Combined Synopsis Solicitation).pdf

W912PM22Q0047

Combined Synopsis/Solicitation for FORSCOM/USARC UPS Maintenance Services at Fort Bragg, North Carolina

Solicitation No. W912PM22Q0047. This solicitation is issued as an RFQ.

This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in FAR Subpart 12.6 – Streamlined Procedures for Evaluation and Solicitation for Commercial Products and Commercial Services, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; quotations are being requested and a separate written solicitation will not be issued. This solicitation is being issued under the authority of FAR Part 13 Simplified Acquisition Procedures. This combined synopsis/solicitation is being issued as a small business set-aside.

This solicitation is a Request for Quote (RFQ). This solicitation document incorporates provisions and clauses in effect through Federal Acquisition Circular (FAC) 2022-07 effective August 10, 2022. The associated North American Industry Classification System (NAICS) code for this procurement is 811310 with a size standard of $11 million.

The U.S. Army Corps of Engineers, Wilmington District is requesting “UPS Maintenance Services” for FORSCOM/USARC located at Fort Bragg and Camp Mackall, North Carolina, meeting the specifications within the attached Performance Work Statement. The resulting award issued from this request will be for one (1) Base year and four (4) Option Years. Service Contract Act Wage Determinations 2015-4413 Rev 21, for Richmond County and 2015-4437 Rev 19, for Cumberland County, NC will apply. The Offeror is responsible for referring to the wage determination and applying it as applicable.

The following documents have been provided:

A.) Combined Synopsis/Solicitation B.) Contract line items C.) FORSCOM/USARC UPS Maintenance Performance Work

Statement (PWS) D.) Clauses, terms and conditions

QUESTIONS ARE DUE NOT LATER THAN 3:30PM, EST, 12 September 2022.

QUOTES ARE DUE NOT LATER THAN 3:30PM, EST, 16 September 2022.

SUBMIT QUESTIONS & QUOTES ELECTRONICALLY via email to nicolette.l.campbell@usace.army.mil and karri.l.mares@usace.army.mil. It is your responsibility to follow up and ensure quotes have been received by the Contract Specialist prior to the due date and time for quotes.

Evaluation of Award: The Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the Government, price and other factors considered. Issuance of award will be made to the lowest price offeror that is technically acceptable.

Price Quote and Technical Submission: Each offeror must submit both a Price Quote and a Technical submission via email. The technical information shall include the documentation in certification and documented past experience. See provision 52.212-2 within the solicitation. No hard copies will be accepted or evaluated. Both the Price Quote and Technical documents must be received by the closing date and time set forth within the solicitation. In an effort to reduce paper and cost, all quotes shall be submitted electronically. All submissions shall be in Adobe PDF format and shall be on 8 ½ x 11 size pages in no less than 10 pitch or 10 fonts. The Pricing Quote can be in Microsoft Excel Spreadsheet format provided within the solicitation. Offerors may use compression utility software such as WinZip or PKZip to reduce fie size and facilitate electronic transmission.

Title file(s) in the following format:

W912PM22Q0047_COMPANY NAME_PRICING

W912PM22Q0047_COMPANY NAME_TECHNICAL

mailto:nicolette.l.campbell@usace.army.mil mailto:karri.l.mares@usace.army.mil

W912PM22Q0047

Estimated Performance Period:

Base Year: 25 September 2022 thru 24 September 2023 Option Year 1: 25 September 2023 thru 24 September 2024 Option Year 2: 25 September 2024 thru 24 September 2025 Option Year 3: 25 September 2025 thru 24 September 2026 Option Year 4: 25 September 2026 thru 24 September 2027

In accordance with FAR 52.212-1(k), each prospective awardee shall be registered and be active in the SAM database prior to award. If the Offeror does not become registered in the SAM database in the time prescribed by the Contracting Officer (NLT due date/time of solicitation), the Contracting Officer will proceed to award to the next otherwise successful registered Offeror. Offerors may obtain information on registration and annual confirmation requirements via the Internet at http://www.sam.gov or by calling 866-606-8220, Monday – Friday from 8am – 8pm EST.

The Government reserves the right to cancel this solicitation.

This announcement and written Request for Quote constitutes the only “Request for Quote” that will be made for this requirement.

Section B - Supplies or Services and Prices

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 4 Job

Preventive MaintenanceFFP Perform maintenance and repairs on Uninterruptible Power Supply (UPS) units in accordance with the Performance Work Statement (PWS), Performance Requirements Summary (PRS), and Technical Exhibits, at Fort Bragg and Camp Mackall in North Carolina. This includes all repairs (parts and labor) under $2,500.00 per incident. Maintenance shall be performed 2 times within the period of performance for all twelve (12) units at two locations:Camp MacKall - 2 times per year and Fort Bragg - 2 times per year, to equal a combined total of 4 visits per year.

Period of performance: 25 September 2022 - 24 September 2023.

FOB: Destination

PSC CD: J059

NET AMT

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0002 1 Job

Repairs greater than $2,500.00FFP Repairs include all non-expendable parts and labor needed to make equipment fully operational that are greater than $2,500.00 per incident. The Contractor is responsible for identifying all necessary repairs and obtaining COR approval by submitting a proposal with labor and parts prior to performing the repair work. The contractor's invoice shall be accompanied by any subcontractors' invoices for any repair or parts from subcontractors. This CLIN is an estimate that the Government expects to spend in repairs for the contract period. Only actual repair expenses approved by COR will be paid. Contractor is not guaranteed the total estimated amount.

Period of performance: 25 September 2022 - 24 September 2023.

FOB: Destination

PSC CD: J059

NET AMT

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0003 1 Job Initial Inspection and Condition ReportFFP

The contractor shall complete an inspection of all UPS units listed in the PWS, and provide a report identifying nonoperational condition deficiency, which can be categorized as Non Fair Wear and Tear (NFWT). All repairs shall be handled by the government through separate contract actions. Subsequent to the completion of this report and the end of the first month of performance, the Contractor shall be responsible for performing repair and maintenance in accordance with Part 2 of the PWS: General Requirements.

Period of performance: 25 September 2022 - 5 October 2022 FOB: Destination

0004 1 Job Battery Replacement LaborFFP

The Contractor shall replace UPS unit batteries in accordance with the Performance Work Statement. Batteries will be provided by the Government.

Contractor must remove and dispose of old batteries in accordance with environmental regulations.

1001 4 Job OPTION Preventive MaintenanceFFP

Perform maintenance and repairs on Uninterruptible Power Supply (UPS) units in accordance with the Performance Work Statement (PWS), Performance Requirements Summary (PRS), and Technical Exhibits, at Fort Bragg and Camp Mackall in North Carolina. This includes all repairs (parts and labor) under $2,500.00 per incident. Maintenance shall be performed 2 times within the period of performance for all twelve (12) units at two locations:Camp MacKall - 2 times per year and Fort Bragg - 2 times per year, to equal a combined total of 4 visits per year.

Period of performance: 25 September 2023 - 24 September 2024.

1002 1 Job OPTION Repairs greater than $2,500.00FFP

Repairs include all non-expendable parts and labor needed to make equipment fully operational that are greater than $2,500.00 per incident. The Contractor is responsible for identifying all necessary repairs and obtaining COR approval by submitting a proposal with labor and parts prior to performing the repair work. The contractor's invoice shall be accompanied by any subcontractors' invoices for any repair or parts from subcontractors. This CLIN is an estimate that the Government expects to spend in repairs for the contract period. Only actual repair expenses approved by COR will be paid. Contractor is not guaranteed the total estimated amount.

Period of performance: 25 September 2023 - 24 September 2024.

2001 4 Job OPTION Preventive MaintenanceFFP

Perform maintenance and repairs on Uninterruptible Power Supply (UPS) units in accordance with the Performance Work Statement (PWS), Performance Requirements Summary (PRS), and Technical Exhibits, at Fort Bragg and Camp Mackall in North Carolina. This includes all repairs (parts and labor) under $2,500.00 per incident. Maintenance shall be performed 2 times within the period of performance for all twelve (12) units at two locations:Camp MacKall - 2 times per year and Fort Bragg - 2 times per year, to equal a combined total of 4 visits per year.

Period of performance: 25 September 2024 - 24 September 2025.

2002 1 Job OPTION Repairs greater than $2,500.00FFP

Repairs include all non-expendable parts and labor needed to make equipment fully operational that are greater than $2,500.00 per incident. The Contractor is responsible for identifying all necessary repairs and obtaining COR approval by submitting a proposal with labor and parts prior to performing the repair work. The contractor's invoice shall be accompanied by any subcontractors' invoices for any repair or parts from subcontractors. This CLIN is an estimate that the Government expects to spend in repairs for the contract period. Only actual repair expenses approved by COR will be paid. Contractor is not guaranteed the total estimated amount.

Period of performance: 25 September 2024 - 24 September 2025.

3001 4 Job OPTION Preventive MaintenanceFFP

Perform maintenance and repairs on Uninterruptible Power Supply (UPS) units in accordance with the Performance Work Statement (PWS), Performance Requirements Summary (PRS), and Technical Exhibits, at Fort Bragg and Camp Mackall in North Carolina. This includes all repairs (parts and labor) under $2,500.00 per incident. Maintenance shall be performed 2 times within the period of performance for all twelve (12) units at two locations:Camp MacKall - 2 times per year and Fort Bragg - 2 times per year, to equal a combined total of 4 visits per year.

Period of performance: 25 September 2025 - 24 September 2026.

3002 1 Job OPTION Repairs greater than $2,500.00FFP

Repairs include all non-expendable parts and labor needed to make equipment fully operational that are greater than $2,500.00 per incident. The Contractor is responsible for identifying all necessary repairs and obtaining COR approval by submitting a proposal with labor and parts prior to performing the repair work. The contractor's invoice shall be accompanied by any subcontractors' invoices for any repair or parts from subcontractors. This CLIN is an estimate that the Government expects to spend in repairs for the contract period. Only actual repair expenses approved by COR will be paid. Contractor is not guaranteed the total estimated amount.

Period of performance: 25 September 2025 - 24 September 2026.

4001 4 Job OPTION Preventive MaintenanceFFP

Perform maintenance and repairs on Uninterruptible Power Supply (UPS) units in accordance with the Performance Work Statement (PWS), Performance Requirements Summary (PRS), and Technical Exhibits, at Fort Bragg and Camp Mackall in North Carolina. This includes all repairs (parts and labor) under $2,500.00 per incident. Maintenance shall be performed 2 times within the period of performance for all twelve (12) units at two locations:Camp MacKall - 2 times per year and Fort Bragg - 2 times per year, to equal a combined total of 4 visits per year.

Period of performance: 25 September 2026 - 24 September 2027.

4002 1 Job OPTION Repairs greater than $2,500.00FFP

Repairs include all non-expendable parts and labor needed to make equipment fully operational that are greater than $2,500.00 per incident. The Contractor is responsible for identifying all necessary repairs and obtaining COR approval by submitting a proposal with labor and parts prior to performing the repair work. The contractor's invoice shall be accompanied by any subcontractors' invoices for any repair or parts from subcontractors. This CLIN is an estimate that the Government expects to spend in repairs for the contract period. Only actual repair expenses approved by COR will be paid. Contractor is not guaranteed the total estimated amount.

Period of performance: 25 September 2026 - 24 September 2027.

CLAUSES INCORPORATED BY FULL TEXT

52.204-24 REPRESENTATION REGARDING CERTAIN TELECOMMUNICATIONS AND VIDEO

SURVEILLANCE SERVICES OR EQUIPMENT (NOV 2021)

The Offeror shall not complete the representation at paragraph (d)(1) of this provision if the Offeror has represented that it "does not provide covered telecommunications equipment or services as a part of its offered products or services to the Government in the performance of any contract, subcontract, or other contractual instrument" in paragraph (c)(1) in the provision at 52.204-26, Covered Telecommunications Equipment or Services-- Representation, or in paragraph (v)(2)(i) of the provision at 52.212-3, Offeror Representations and Certifications- Commercial Products and Commercial Services. The Offeror shall not complete the representation in paragraph (d)(2) of this provision if the Offeror has represented that it "does not use covered telecommunications equipment or services, or any equipment, system, or service that uses covered telecommunications equipment or services" in paragraph (c)(2) of the provision at 52.204-26, or in paragraph (v)(2)(ii) of the provision at 52.212-3.

(a) Definitions. As used in this provision-

Backhaul, covered telecommunications equipment or services, critical technology, interconnection arrangements, reasonable inquiry, roaming, and substantial or essential component have the meanings provided in the clause 52.204-25, Prohibition on Contracting for Certain Telecommunications and Video Surveillance Services or Equipment.

(b) Prohibition.

(1) Section 889(a)(1)(A) of the John S. McCain National Defense Authorization Act for Fiscal Year 2019 (Pub. L.

115-232) prohibits the head of an executive agency on or after August 13, 2019, from procuring or obtaining, or extending or renewing a contract to procure or obtain, any equipment, system, or service that uses covered telecommunications equipment or services as a substantial or essential component of any system, or as critical technology as part of any system. Nothing in the prohibition shall be construed to--

(i) Prohibit the head of an executive agency from procuring with an entity to provide a service that connects to the facilities of a third-party, such as backhaul, roaming, or interconnection arrangements; or

(ii) Cover telecommunications equipment that cannot route or redirect user data traffic or cannot permit visibility into any user data or packets that such equipment transmits or otherwise handles.

(2) Section 889(a)(1)(B) of the John S. McCain National Defense Authorization Act for Fiscal Year 2019 (Pub. L.

115-232) prohibits the head of an executive agency on or after August 13, 2020, from entering into a contract or extending or renewing a contract with an entity that uses any equipment, system, or service that uses covered telecommunications equipment or services as a substantial or essential component of any system, or as critical technology as part of any system. This prohibition applies to the use of covered telecommunications equipment or services, regardless of whether that use is in performance of work under a Federal contract. Nothing in the prohibition shall be construed to--

(i) Prohibit the head of an executive agency from procuring with an entity to provide a service that connects to the facilities of a third-party, such as backhaul, roaming, or interconnection arrangements; or

(ii) Cover telecommunications equipment that cannot route or redirect user data traffic or cannot permit visibility into any user data or packets that such equipment transmits or otherwise handles.

(c) Procedures. The Offeror shall review the list of excluded parties in the System for Award Management (SAM) (https://www.sam.gov) for entities excluded from receiving federal awards for "covered telecommunications equipment or services."

(d) Representations. The Offeror represents that--

(1) It [ ___ ] will, [ ___ ] will not provide covered telecommunications equipment or services to the Government in the performance of any contract, subcontract or other contractual instrument resulting from this solicitation. The Offeror shall provide the additional disclosure information required at paragraph (e)(1) of this section if the Offeror responds "will" in paragraph (d)(1) of this section; and

(2) After conducting a reasonable inquiry, for purposes of this representation, the Offeror represents that--

It [ ___ ] does, [ ___ ] does not use covered telecommunications equipment or services, or use any equipment, system, or service that uses covered telecommunications equipment or services. The Offeror shall provide the additional disclosure information required at paragraph (e)(2) of this section if the Offeror responds "does" in paragraph (d)(2) of this section.

(e) Disclosures.

(1) Disclosure for the representation in paragraph (d)(1) of this provision. If the Offeror has responded "will" in the representation in paragraph (d)(1) of this provision, the Offeror shall provide the following information as part of the offer:

(i) For covered equipment--

(A) The entity that produced the covered telecommunications equipment (include entity name, unique entity identifier, CAGE code, and whether the entity was the original equipment manufacturer (OEM) or a distributor, if known);

(B) A description of all covered telecommunications equipment offered (include brand; model number, such as OEM number, manufacturer part number, or wholesaler number; and item description, as applicable); and

(C) Explanation of the proposed use of covered telecommunications equipment and any factors relevant to determining if such use would be permissible under the prohibition in paragraph (b)(1) of this provision.

(ii) For covered services--

(A) If the service is related to item maintenance: A description of all covered telecommunications services offered (include on the item being maintained: Brand; model number, such as OEM number, manufacturer part number, or wholesaler number; and item description, as applicable); or

(B) If not associated with maintenance, the Product Service Code (PSC) of the service being provided; and explanation of the proposed use of covered telecommunications services and any factors relevant to determining if such use would be permissible under the prohibition in paragraph (b)(1) of this provision.

(2) Disclosure for the representation in paragraph (d)(2) of this provision. If the Offeror has responded "does" in the representation in paragraph (d)(2) of this provision, the Offeror shall provide the following information as part of the offer:

(i) For covered equipment--

(A) The entity that produced the covered telecommunications equipment (include entity name, unique entity identifier, CAGE code, and whether the entity was the OEM or a distributor, if known);

(B) A description of all covered telecommunications equipment offered (include brand; model number, such as OEM number, manufacturer part number, or wholesaler number; and item description, as applicable); and

(C) Explanation of the proposed use of covered telecommunications equipment and any factors relevant to determining if such use would be permissible under the prohibition in paragraph (b)(2) of this provision.

(ii) For covered services--

(A) If the service is related to item maintenance: A description of all covered telecommunications services offered (include on the item being maintained: Brand; model number, such as OEM number, manufacturer part number, or wholesaler number; and item description, as applicable); or

(B) If not associated with maintenance, the PSC of the service being provided; and explanation of the proposed use of covered telecommunications services and any factors relevant to determining if such use would be permissible under the prohibition in paragraph (b)(2) of this provision.

(End of provision)

Section C - Descriptions and Specifications

PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT (PWS)

Uninterrupted Power Supply (UPS) Maintenance Services

FORSCOM and USARC Fort Bragg, North Carolina

PART 1

GENERAL INFORMATION

1. GENERAL: This is a non-personal services contract to provide Uninterrupted Power Supply (UPS) battery installation and maintenance services to the United States Army Forces Command (FORSCOM) and United States Reserve Command (USARC) for their Marshall Hall Headquarters on Fort Bragg and Disaster Recover Center on Camp MacKall, NC. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. The Contractor, in turn, shall be accountable to the Government for Contractor or subcontractor personnel.

1.1. Description of Services/Introduction: The Contractor shall provide all personnel, supervision, and non-personal services necessary to provide the installation of Government-furnished batteries, perform an initial inspection, perform maintenance (scheduled and unscheduled) and perform needed repairs (scheduled and emergency) on the below listed UPS units located within the following two (2) buildings: FORSCOM/USARC Marshall Hall Headquarters and the Disaster Recovery Center (DRC). The Contractor shall perform in accordance with (IAW) the terms and conditions of the contract and consistently with the established standards in this PWS and contract.

Background: There is a continuing need to perform continuous maintenance and repair on UPS systems along with the replacement of all UPS batteries located within the facilities of FORSCOM/USARC Marshall Hall Headquarters and DRC in order to prevent the premature failure and deterioration of the network systems within both facilities. Marshall Hall is headquarters to the United States Army Forces Command and United States Army Reserve Command on Fort Bragg. The UPS system consists of 9 Toshiba UPS modules (1,640 batteries) and 2 APC UPS modules (384 Battery packs) within Marshall Hall; 1 Toshiba UPS module (160 batteries) located at the DRC. These two commands are headed by a four star and three star General respectively. As a result of the vastness and essential missions of these UPS systems, these systems must be kept at a high state of readiness at all times. Not performing the scheduled and unscheduled maintenance and repairs identified in this PWS on these buildings could adversely affect mission essential tasks of both FORSCOM and USARC.

1.1.1 Pre-existing condition. The Government makes no representation or guarantee as to the condition of the equipment on the start date of the contract. The contractor shall complete an inspection and condition analysis of all equipment listed in Section 5 below, and provide a report identifying any non-operational condition deficiencies, which can be categorized as above normal wear and tear use beyond the scope of preventative maintenance and repair during the first month of the base year performance period. Any repairs resulting from the Government’s approval of the inspection and condition submittal shall be handled by the Government through separate contract action. Following the submittal and Government approval of this inspection and condition submittal report and beginning with the second month of the performance period, the Contractor shall be responsible for performing maintenance and repair in accordance with Section 5: Tasks. No adjustments will be made in contract price relative to the equipment after the inspection and condition submittal at the end of the first month of the base year performance period.

1.2. Objectives: The basic objective includes the following:

1.2.1. Provide qualified/certified Toshiba and APC uninterrupted power supply technicians for UPS maintenance and repairs tasks described in the PWS Section 5.

1.2.2. Perform installation services for a total of 2,184 Government-furnished batteries for these UPS units between 30 September 2022 and 15 November 2022.

1.2.3. Perform an initial inspection and routine scheduled and unscheduled maintenance on the UPS system following life sustainment equipment and systems: general repair and maintenance to identified Government equipment as specified in the PWS Section 5.

1.3. Scope: This scope will include all scheduled and unscheduled work as required to perform all identified maintenance and/or operations support functions. The Contractor shall establish maintenance priorities unless reprioritized by the COR. The Contractor shall schedule checks and services including, but not limited to, adjustments, cleaning, calibration, inspection, and equipment servicing of UPS systems at intervals recommended by the manufacturer and standards within the industry to ensure proper and efficient operation with minimum breakdowns, deterioration, or other deficiencies. Preventive Maintenance shall include repairs or other actions taken to correct deficiencies discovered during preventive maintenance inspections. Any trends of deterioration shall be corrected by the Contractor. Troubleshooting and testing shall be conducted to avoid malfunctions. The Contractor shall notify the COR of all equipment requiring replacement to include battery replacement and installation. The Contractor’s expenditures for preventative maintenance shall be recorded once the work order is completed, to include labor-hours by individual craft, work accomplished, and material expended. The Government intends to obtain without delay any necessary parts and/or material needed to complete the repair, following COR approval of contractor’s request.

1.4. Period of Performance: The contractor must perform an initial inspection of the units prior to 30 September 2022. Batteries shall be installed no later than 15 November 2022. Preventive maintenance services to include emergency repairs will have a period of performance of one (1), twelve (12) month base year, and four (4), twelve

(12) month option years.

1.5. General Information

1.5.1. Quality Control: Quality Control is the responsibility of the Contractor. The Contractor is responsible for the delivery of quality services/supplies to the Government.

1.5.1.1. Quality Control Program: The Government is committed to a highly interactive relationship between quality control by the Contractor and quality assurance by the government recipient of services. This relationship shall be achieved through an effective Prevention Based Quality Control Program dedicated to ensuring the best possible products and services to end users. The Contractor shall provide their final written Quality Control Plan (QCP) for the long-term preventive maintenance and repair services no later than (NLT) ten (10) days after contract award and within five (5) days of any proposed change to the COR and KO. The initial inspection service and battery installation service are not part of the QC plan and may be accomplished simultaneously to the QC plan submission.

1.5.1.1.1. The Contractor’s quality program shall demonstrate its prevention-based outlook by meeting the objectives stated in the PWS throughout all areas of performance. The QCP shall be developed to specify the Contractor’s responsibility for management and quality control actions to meet the terms of the contract. The QCP as a minimum shall address continuous process improvement; procedures for scheduling, conducting and documentation of inspection; discrepancy identification and correction; corrective action procedures to include procedures for addressing Government discovered non-conformances; procedures for root cause analysis to identify the root cause and root cause corrective action to prevent re-occurrence of discrepancies; procedures for trend analysis; procedures for collecting and addressing customer feedback/complaints.

1.5.1.1.2. The Contractor shall include specifics in the QCP as to the areas to be inspected on a scheduled and unscheduled basis, frequency of inspections, and the title and organizational placement of the inspectors. The Contractor shall also include procedures for meeting mission requirements in the event of a national emergency or natural disaster and control procedures for Government provided equipment, keys and lock combinations.

1.5.1.1.3. The QCP shall describe methods to be used for identifying and preventing defects in the quality of service performed before the level of performance becomes unacceptable.

1.5.1.1.4. The QCP shall describe how records documenting scheduled and unscheduled maintenance and repairs and periodic inspections will be maintained. The QCP shall also state how regular site inspections will be conducted by the Contractor and how any necessary corrective or preventative actions will be documented.

1.5.1.1.5. Within 24 hours of completion of the inspection, the Contractor shall provide, all reports generated as a result of the Contractor’s quality control efforts. For work completed on the weekends and Federal Holidays, the reports shall be submitted by 7:30 am on the next business day. These reports shall include any summary information used to track quality control, including any charts/graphs.

1.5.1.1.6. The Contractor’s QCP shall be incorporated into and become part of this contract after the plan has been accepted by the KO. Proposed changes made after KO acceptance shall be submitted in writing through the COR to the KO for review and acceptance prior to implementing any revision. The Contractor’s QCP shall be maintained throughout the life of the contract and shall include the Contractor’s procedures to routinely evaluate the effectiveness of the plan to ensure the Contractor is meeting the performance standards and requirements of the contract.

1.6.1.2. Non-Conformance Report (NCR): When the Contractor's performance is unsatisfactory, the designated Government representative or Contracting Officer will issue a NCR. The Contractor shall reply in writing within five (5) workdays from the date of receipt of the NCR, giving the reasons for the unsatisfactory performance, corrective action taken, and procedures to preclude recurrence.

1.6.1.3. Quality Assurance: The COR will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the COR must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s). When an observation indicates defective performance, the COR will require the Contractor or designated on-site representative to initial the observation (checklist) to acknowledge the defective performance. The acknowledgement of the observation does not necessarily constitute Contractor concurrence with the observation, only that the Contractor has been made aware of the defective performance.

1.6.2. Property Management System: N/A

1.6.3. Recognized Federal Holidays: The Contractor shall be responsible for providing services during the duty location's standard business hours (7:00 AM - 4:00 PM), Monday through Friday and may be required to perform unscheduled and emergency maintenance on weekends, including federal holidays. The Contractor may also be required to perform services when the government facility is closed due to local or national emergencies, administrative closings or similar government directed facility closings. Services provided on the weekends may have non-standard and/or extended hours. The Contractor shall at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential to successful performance under this contract. The current recognized federal holidays include:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day Washington’s Birthday Veteran’s Day Memorial Day Thanksgiving Day

Juneteenth Day Christmas Day Independence Day

1.6.3.1. When a holiday occurs on a Saturday, Federal employees are normally granted the previous Friday as the holiday observance. When a holiday occurs on a Sunday, Federal employees are normally granted the following Monday as the holiday. Unless emergency repairs are needed as stated above, the contractor shall work on the days the Government is scheduled to work.

1.6.3.2. When an unforeseen installation closure occurs on a regularly scheduled day of work, the Contractor will have the following options:

1.6.3.2.1. Reschedule the work so it is performed the following day unless the following day falls on a weekend.

1.6.3.2.2. Schedule the work on any day that is mutually satisfactory within 3 business days prior to or after the original scheduled date

1.6.4. Hours of Operation: The Contractor shall be responsible for providing all repair and maintenance services, between the hours of 7:00 AM to 4:00 PM Monday through Friday, excluding federal holidays and when the government facility is closed due to local or national emergencies, administrative closings or similar government directed facility closings. The Contractor shall, at all times, maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS at all times.

1.6.5. Place of Performance: IAW PARC Policy Alert 14-33, Homeland Security Presidential Directive 12 (HSPD-

12) issued 31 Dec 13. Contractor shall have routine access to Government-controlled facilities. The work to be performed under this contract shall be accomplished at FORSCOM/USARC Marshall Hall HQ and the Disaster Recovery Center (DRC).

1.6.6. Security Requirements: Contractor personnel are required a Government escort in the performance of their duties. Contractor personnel shall comply with all applicable security and safety regulations, guidance, and procedures, including local, referenced in this PWS and in effect at the work sites.

Contractor and all associated subcontractor employees shall comply with applicable installation, facility, and area commander installation and/or facility access and local security policies and procedures (provided by government representatives). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshall Office, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.6.6.1. Physical Security: The Contractor shall be responsible for safeguarding all government equipment, information and property provided for Contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured. At no time shall the Contractor be allowed to remove any Government equipment.

1.6.6.2.1 Physical Security Plan. N/A

1.6.7. Key Control: No keys will be issued to the Contractor by the Government.

1.6.7.1. The Contractor shall prohibit the use of Government issued keys by any persons other than Contractor’s designated personnel. The Contractor shall prohibit the opening of locked areas by Contractor personnel to permit entrance of persons other than Contractor personnel engaged in the performance of assigned work in those areas, or personnel authorized entrance by the COR.

1.6.8. Special Qualifications.

1.6.8.1. General:

1.6.8.1.1. The Contractor shall be responsible for ensuring all personnel performing work under this contract possess and maintain current certifications as indicated in PWS 1.6.6.; Security requirements during the execution of this contract.

1.6.8.1.2. Contractor personnel performing work under this contract shall be able to read, write, speak, and understand the English language to effectively carry out all contract requirements. They shall have a command of both the written and spoken English language to properly clearly, and effectively communicate in person or via electronic devices (telephone or Email) with co-workers, customers, and the general public.

1.6.8.1.3. Contractor personnel performing work under this contract shall be U.S. citizens unless the provisions of Army Regulation 25-2, Information Assurance have been fully completed and approval has been granted by the Government for the non-U.S. citizen to perform the required support.

1.6.8.1.4. Access and General Protection/Security Policy and Procedures: All Contractor personnel performing work under this contract shall comply with applicable installation, facility and area commander installation/facility access, local security policies and security procedures provided by the Security Manager Government representative. Contractor personnel shall provide all information required for background checks to meet installation access requirements to be accomplished by the installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor personnel shall comply with all personal identity verification requirements as directed by Department of Defense (DoD), HQ Department of Army (DA) or local policies. In addition to the changes otherwise authorized by this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in Contractor and subcontractor security matters or processes.

1.6.8.1.5. Safety Plan: The Contractor shall perform work requirements in a manner which protects occupants within the area from any harm or injury. Therefore, a safety plan is required for work being performed. The Contractor shall submit Safety Plan within 30 calendar days of contract award and any revisions shall be submitted within five (5) days to the COR and KO.

1.6.8.1.6. Anti-Terrorism Program

1.6.8.1.6.1. Anti-Terrorism (AT) Level I Training: All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within 5 calendar days after completion of training by all employees and subcontractor personnel. AT Level I awareness training is available at the following website:

https://atlevel1.dtic.mil/at.

1.6.8.1.6.2. Access and General Protection/Security Policy and Procedures. All contractor and all associated sub-contractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by the COR). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office.

Contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.6.8.1.6.3. iWATCH and/or CorpsWatch Training. The contractor and all associated sub-contractors shall brief all employees on the local iWATCH, Corps Watch, or See Something, Say Something program (training standards provided by the requiring activity ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR.

This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR NLT 5 calendar days after contract award.

1.6.8.1.6.4. Requirement for OPSEC Training. All new contractor employees will complete Level I OPSEC training within 30 calendar days of their reporting for duty. Additionally, all contractor employees must complete annual OPSEC awareness training.

1.6.8.1.6.5. Will be escorted in areas where they may be exposed to classified and/or sensitive materials and/or sensitive or restricted areas. All contract employees, including subcontractor employees who are not in possession of the appropriate security clearance, will be escorted in areas where they may be exposed to classified and/or sensitive materials and/or sensitive or restricted areas.

1.6.9. Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation (FAR) Subpart 42.5. The post award conference will also be utilized to ensure contractor understands all HSPD-12 requirements. The KO, COR (and other government personnel) will hold a quarterly progress meet with the Contractor to review the Contractor's performance. At these meetings the KO and COR will apprise the Contractor of how the Government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.6.10. Contracting Officer Representative (COR): The COR will be identified by separate letter of appointment.

The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: Assures that the Contractor performs the technical requirements of the contract; performs inspections necessary in connection with contract performance; maintains written and oral communications with the Contractor concerning technical aspects of the contract; issues written interpretations of technical requirements, including government drawings, designs, specifications; monitors Contractor's performance and notifies both the KO and Contractor of any deficiencies; coordinates availability of government furnished property, and provides site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting contract.

1.6.11. Key Personnel: Key personnel shall not be added to or removed from the contract without express acknowledgement of the COR. Any changes to the working status of these key personnel shall be transmitted (in writing) to the KO/COR within ten (10) work days of the proposed change. If, for any reason, any of the key personnel becomes, or is expected to become, unavailable for work under this contract for a continuous period exceeding 30 work days the contractor shall promptly replace personnel with personnel who possess qualifications equal to or better than that of the original employee. The Contractor shall ensure all key personnel terminated or released from employment under this contract are replaced within ten (10) work days of the termination.

1.6.11.1. The following are considered key personnel by the Government: The contractor shall provide qualified/certified Toshiba and APC technicians for maintenance and repairs tasks described in the PWS Section

5. The Contractor shall also provide a Foreman/Team Leader who shall be responsible for the performance of the work under this contract. The Foreman/Team Leader or Alternate Foreman Team Leader shall have full authority to act for the Contractor on all contract matters relating to maintenance operation of this contract.

1.6.11.2. Qualifications for all Key Personnel:

1.6.11.2.1. Foremen/Team Leader: The Foreman shall meet or exceed the following minimum qualifications:

The Foreman/Team Leader must have a minimum of five (5) years of specialized experience in supervising a team of personnel similar to those required in the performance of UPS Maintenance Operations listed in this

PWS.

1.6.12. Contractor Personnel:

1.6.12.1. Identification of Contractor Personnel: All Contractor personnel attending meetings, answering government telephones, and working in other situations where their contractor status is not obvious to third parties, are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are government officials.

1.6.12.1.1. Contract Personnel Identification and Appearance: Contractor personnel shall present a neat appearance and be easily recognized as Contractor employees. The Contractor shall provide each employee with a uniform (i.e., pants and shirt) bearing the name of the corporation located on the left shirt pocket.

Uniforms shall be worn by the Contractor employees at all times while performing work under this contract.

Also, each Contractor employee shall wear a visible FORSCOM issued Security Badge when performing work under the contract.

1.6.12.2. Contractor Personnel Appearance and Performance: It is essential that all Contractor personnel meet the highest standards of professionalism and personal integrity. The Contractor shall ensure their personnel do not perform work under the influence of alcohol, illegal prescribed drugs or any other incapacitating agents.

Contractor personnel shall be neatly groomed and dressed in business casual attire to always present a professional appearance.

1.6.13. Organizational Conflict of Interest:

1.6.13.1. Purpose. To aid in ensuring that:

1.6.13.1.1. The Contractor does not obtain an unfair competitive advantage by establishing the ground rules for a future competition;

1.6.13.1.2. The Contractor's objectivity and judgment are not biased because of its present or future interests (financial, contractual, organizational, or otherwise) which relate to work performed under this contract; and

1.6.13.1.3. The Contractor does not obtain an unfair competitive advantage by virtue of its access to non-public or proprietary information belonging to others.

1.6.14. N/A

1.6.15.2. Definitions.

1.6.15.2.1. The term “Contractor” herein used in section 1.6.15., Organizational Conflict of Interest, means: (a) the organization (hereinafter referred to as "it" or "its") entering into this agreement with the Government; (b) all business organizations with which it may merge, join or affiliate now or in the future and in any manner whatsoever, or which hold or may obtain, by purchase or otherwise, direct or indirect control of it; (c) it’s parent organization, if any and any of its present or future subsidiaries, associates, affiliates, or holding companies, and;

(d) any organization or enterprise over which it has direct or indirect control now or in the future.

1.6.15.2.2. The term "proprietary information" for purposes of section 1.6.15., Organizational Conflict of Interest, means any information considered so valuable by its owners that it is held secret by them and their licensees.

Information furnished voluntarily by the owner without limitations on its use, or which is available without restrictions from other sources, is not considered proprietary.

1.6.15.3. Organizational Conflicts of Interest Examples. The following examples illustrate situations in which organizational conflicts of interest may arise. These examples are not all inclusive.

1.6.15.3.1. Biased Ground Rules. This type of conflict may arise in situations where a company sets the ground rules for a future competition. For example, when a Contractor develops requirements then competes to provide products or services to satisfy those requirements, thus obtaining a competitive advantage.

1.6.15.3.2. Impaired Objectivity. This type of conflict may exist where a Contractor’s obligations under a contract require objectivity, but another role of the Contractor casts doubt on its ability to be truly objective. An example of this type of conflict is where a Contractor’s work under one contract entails evaluating itself, its affiliates, or its competitors under a separate contract.

1.6.15.3.3. Unequal Access to Information. This type of conflict may arise when a Contractor has access to nonpublic or proprietary information as part of its performance under a contract that gives it an unfair advantage…