PWS 6 Feb 2020.pdf

6 Feb 2020

PERFORMANCE WORK STATEMENT (PWS)

For Storefront and Armory Internet

1. The contractor shall provide all required personnel, equipment, tools, materials, supervision, installation and quality control necessary to provide Storefront and Armory Internet/Guest Wireless, remote administration via the web and phone services to include voicemail in accordance with the Performance Work Statement and Quality Assurance Plan.

2. Service Contract Act:

The service contract act applies to this contract. The following Department of Labor (DOL) Wage Determinations are applicable to this contract. This determination supersedes previous wage determination versions:

Wage Determination No. 2015-5419 Revision 13 (12/23/2019) Wage Determination No. 2015-5423 Revision 12 (12/23/2019) Wage Determination No. 2015-5417 Revision 13 (12/23/2019)

3. The North American Industry Classification System (NAICS) code assigned to this procurement is 517312 and the Product Service Code is D322.

4. Schedule the locations Locations will be available from MAR 10-24th for site survey and installation.

Services shall be operational NLT 25 MAR 2020.

5. Period of Performance

The Period of Performance is one base year and four option years

6. Place of Performance

The services shall be completed at the following location:

Greeley Storefront 3489 West 10th St. Suite C Greely, CO 80634

300MB Download and 30MB Upload Internet for up to 5 users plus GUEST wireless and 1 remote administration access, separate phone line and voicemail service and desktop phone with hands free device for cold calling for 5 users, 1 back-up analog line for fax or emergency phone.

Thornton Storefront 550 East Thornton PKWY Suite 182A Thornton, CO 80229

300MB Download and 30MB Upload Internet for up to 5 users plus GUEST wireless and 1 remote administration access, separate phone line and voicemail service and desktop phone with hands free device for cold calling for 5 users, 1 back-up analog line for fax or emergency phone Littleton Storefront 191 West Mineral Ave Suite 110A Littleton, CO 80120

300MB Download and 30MB Upload Internet for up to 5 users plus GUEST wireless and 1 remote administration access, separate phone line and voicemail service and desktop phone with hands free device for cold calling for 5 users, 1 back-up analog line for fax or emergency phone.

Fountain Storefront 6436 South US HWY 85 Suite J Fountain, CO 80817

300MB Download and 30MB Upload Internet for up to 5 users plus GUEST wireless and 1 remote administration access, separate phone line and voicemail service and desktop phone with hands free device for cold calling for 5 users, 1 back-up analog line for fax or emergency phone

Denver Armory Automation office 5275 Franklin St Room 107 Denver, CO 80216

300MB Download and 30MB Upload Internet service for up to 2 users plus GUEST wireless and 1 remote administration access this location doesn’t need phone services.

Centennial Armory Marketing office 6868 S Revere Pkwy Room 6 Centennial, CO 80112

300MB Download and 30MB Upload Internet service for up to 2 users plus GUEST wireless and 1 remote administration access this location doesn’t need phone services.

7. Requirements

The following services are required:

1. 6 services are required, Internet, guest wireless, remote administration for internet service, phone, voicemail and fax.

2. Equipment and Installation for the 6 services are required at each Armory and Storefront location excluding phone at Centennial and Denver Armory.

3. Contractor is required to provide minimum internet connection of 300MB download, 30 MB upload speeds for each location, a back-up analog line for Fax or emergency phone use

4. Services to be provided shall include 24/7 customer service.

Contractor Manpower Reporting Application (CMRA) The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Colorado Army National Guard via a secure data collection site.

The contractor shall completely fill in all required data fields using the following web address: http://www.ecmra.mil/. Reporting inputs shall be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2013. Contractors may direct questions to the help desk at http://www.ecmra.mil.

http://www.ecmra.mil/ http://www.ecmra.mil/

Quality Assurance Plan

Quality Assurance (QA) The Government shall evaluate the contractor’s performance in accordance with the Quality Assurance Surveillance Plan (QASP) to ensure that the contractor has performed in accordance with the performance standards.

Performance Requirements Summary The Performance Requirements Summary includes performance standards to determine contractor performance. The chart below lists the contracts primary service requirements, their acceptable quality levels and the methods of government surveillance. While there are several contract requirements not listed in the chart below, failure to list a requirement below does not negate the contractor’s obligation to perform all contract requirements.

PWS

Requirement #

Task Performance Standard

Acceptable Quality Level (AQL)

Surveillance Method/By Whom

6.1 6 services are required, Internet, guest wireless, remote administra tion for internet service, and phone.

24 hour 7 days a week access to services

99%

Reviewed by the government point of contact.

Contracts Deliverable Requirements Listing

Deliverable

Contract Performance Requirement

PWS

Requirements #

Frequency (how many times)

When due

Due to

1 Installation of services

6.2 Initial 24 MAR

Government Point of Contract and 7 locations

2 Use of provided services

6.1 24/7 access to services

25 MAR

Government Point of Contract and user of each of the locations