Solicitation - W912LA26QA019.pdf

WOMEN-OWNED SMALL

BUSINESS (WOSB)

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

1. REQUISITION NUMBER PAGE 1 OF

2. CONTRACT NUMBER 3. AWARD/EFFECTIVE

DATE

4. ORDER NUMBER 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE

DATE

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME b. TELEPHONE NUMBER (No collect 8. OFFER DUE DATE/

LOCAL TIME

9. ISSUED BY

13b. RATING

14. METHOD OF SOLICITATION

CODE

15. DELIVER TO 16. ADMINISTERED BY CODE

18a. PAYMENT WILL BE MADE BY CODE17a. CONTRACTOR/

OFFEROR

CODE

FACILITY

CODE

CODE

TELEPHONE NUMBER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

BELOW IS CHECKED

REQUEST

FOR QUOTE

(RFQ)

INVITATION

FOR BID

(IFB)

REQUEST

FOR

PROPOSAL

(RFP)

SEE ADDENDUM

19.

ITEM NUMBER

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Government Use Only)

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH

AND DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND

ON ANY ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS

SPECIFIED

29. AWARD OF CONTRACT: REFERENCE OFFER

DATED . . YOUR OFFER ON SOLICITATION

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR

30b. NAME AND TITLE OF SIGNER (Type or print) 30c. DATE SIGNED

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

31b. NAME OF CONTRACTING OFFICER (Type or print) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 11/2021)

Prescribed by GSA - FAR (48 CFR) 53.212

10. THIS ACQUISITION IS UNRESTRICTED OR

NORTH AMERICAN

INDUSTRY CLASSIFICATION

STANDARD (NAICS):

SIZE STANDARD:

13a. THIS CONTRACT IS A

RATED ORDER UNDER

THE DEFENSE PRIORITIES

AND ALLOCATIONS

SYSTEM - DPAS (15 CFR 700)

SET ASIDE: % FOR:

11. DELIVERY FOR FREE ON

BOARD (FOB) DESTINATION

UNLESS BLOCK IS MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

ARE ARE NOT ATTACHED

ARE ARE NOT ATTACHED

27a. SOLICITATION INCORPORATES BY REFERENCE (FEDERAL ACQUISITION REGULATION) FAR 52.212-1, 52.212-4. FAR 52.212-3

AND 52.212-5 ARE ATTACHED. ADDENDA

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

8(A)

ECONOMICALLY

DISADVANTAGED

WOMEN-OWNED SMALL

BUSINESS (EDWOSB)

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

(SDVOSB)

HUBZONE SMALL

BUSINESS

SMALL BUSINESS

NOTE: OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30.

calls)

Solicitation/Contract Form Continuation

Laundry and Cleaning ServicesInstrument Name:

Product Service Code : S299

W912LA26QA019

Continuation of Supplies or Services and Prices/Costs

Additional Information/Notes

Item Supplies/Service Quanti ty

Unit Unit Price Amount

0001 To provide full-service laundry and cleaning services on an on-call basis for D, CO, 223rd RTI, Regional Training Site - Maintenance (RTS-M). The contractor shall provide laundry and cleaning services. Linen will be picked up from BLDG 6428, 6004, 6108, and 6109 within 1 day of COR notification. Building 6004 shall be cleaned within 48 hours upon COR notification The Contractor shall provide courteous and responsive customer service, addressing customer inquiries and concerns promptly and professionally. Please see PWS for the rest of the details.

Product Service Code: S299

North American Industry Classification System (NAICS):

561790

Claimant Program Code: S1

Pricing Arrangement: Firm Fixed Price

1 Job

Option Line Item

OY1; To provide full-service laundry and cleaning services on an on-call basis for D, CO, 223rd RTI, Regional Training Site -

1 Job

Maintenance (RTS-M). The contractor shall provide laundry and cleaning services. Linen will be picked up from BLDG 6428, 6004, 6108, and 6109 within 1 day of COR notification. Building 6004 shall be cleaned within 48 hours upon COR notification The Contractor shall provide courteous and responsive customer service, addressing customer inquiries and concerns promptly and professionally. Please see PWS for the rest of the details.

Product Service Code: S299

North American Industry Classification System (NAICS):

561790

Claimant Program Code: S1

Pricing Arrangement: Firm Fixed Price

Option Line Item

OY2; To provide full-service laundry and cleaning services on an on-call basis for D, CO, 223rd RTI, Regional Training Site - Maintenance (RTS-M). The contractor shall provide laundry and cleaning services. Linen will be picked up from BLDG 6428, 6004, 6108, and 6109 within 1 day of COR notification. Building 6004 shall be cleaned within 48 hours upon COR notification The Contractor shall provide courteous and responsive customer service, 1 Job addressing customer inquiries and concerns promptly and professionally. Please see PWS for the rest of the details.

Product Service Code: S299

North American Industry Classification System (NAICS):

561790

Claimant Program Code: S1

Pricing Arrangement: Firm Fixed Price

Option Line Item

To provide full-service laundry and cleaning services on an on-call basis for D, CO, 223rd RTI, Regional Training Site - Maintenance (RTS-M). The contractor shall provide laundry and cleaning services. Linen will be picked up from BLDG 6428, 6004, 6108, and 6109 within 1 day of COR notification. Building 6004 shall be cleaned within 48 hours upon COR notification The Contractor shall provide courteous and responsive customer service, addressing customer inquiries and concerns promptly and professionally. Please see PWS for the rest of the details.

Product Service Code: S299

North American Industry Classification System (NAICS):

561790

1 Job

Claimant Program Code: S1

Pricing Arrangement: Firm Fixed Price

Option Line Item

To provide full-service laundry and cleaning services on an on-call basis for D, CO, 223rd RTI, Regional Training Site - Maintenance (RTS-M). The contractor shall provide laundry and cleaning services. Linen will be picked up from BLDG 6428, 6004, 6108, and 6109 within 1 day of COR notification. Building 6004 shall be cleaned within 48 hours upon COR notification The Contractor shall provide courteous and responsive customer service, addressing customer inquiries and concerns promptly and professionally. Please see PWS for the rest of the details.

Product Service Code: S299

North American Industry Classification System (NAICS):

561790

Claimant Program Code: S1

Pricing Arrangement: Firm Fixed Price

1 Job

Continuation of Description

PERFORMANCE WORK STATEMENT (PWS)

FOR

Laundry and Cleaning Services

(12JUNE2026)

1.0 General:

1.1 Scope: This is a non-personal services Contract. The contractor shall provide all personnel, equipment, tools, materials, supervision, and quality control necessary, except as specified in Paragraph 3.0 as Government Furnished Property, to perform laundry and cleaning services, as defined in this PWS.

1.1.1 Objectives: To provide full-service laundry and cleaning services on an on-call basis for D, CO, 223 RTI, Regional Training Site - Maintenance (RTS-M).rd

1.2 Background: This Performance Work Statement (PWS defines the requirements for laundry and cleaning services for D Co, 223rd RTI (RTS-M). The contractor shall provide laundry services for linen within a schoolhouse setting and cleaning services for one building. The goal is to provide hygienically clean linen that consistently meets or exceeds customer expectations. All services must comply with Healthcare Laundry Accreditation Council (HLAC) standards, as well as guidelines from the Centers for Disease Control (CDC), Occupational Safety and Health Administration (OSHA), and other applicable government agencies.

1.3 Period of Performance (PoP): The Period of Performance shall be 1 Base Year of 12 months and 4 Option Years of 12-month.

1.4 General Information:

1.4.1 Place and Performance of Services: The contractor shall provide services at Camp Roberts, CA between the hours of 0800-1600 on Monday through Friday, except on recognized US holidays or when the Government facility/installation is closed due to local or national emergencies, administrative closings, or similar Government-directed facility/installation closings

1.4.1.1 The Government does not permit the contractor to telework in support of this requirement.

In furtherance of Continuity of Operations Planning (COOP), a telework program may be enacted to ensure that the Government's mission-critical operations stay operational during times of national emergency or incidents of national significance. Telework shall be at no additional cost to the Government.

1.4.1.2 Unscheduled gate closures by the Security Police may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee's installation driving privileges.

1.4.1.3 The contractor's employees shall become familiar with and obey the regulations of the installation, including fire, traffic, safety and security regulations while on the installation.

Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall always carry proper identification with them and be subject to such checks as may be deemed necessary. The contractor shall ensure compliance with all regulations and orders of the installation, which may affect performance. The Government reserves the right to direct the removal of an employee from Government property or revoke access to Government systems for misconduct, security reasons, or any overt evidence of communicable disease. Removal of contractor employees for reasons stated above does not relieve the Contractor from responsibility for total performance of this contract.

1.4.2 Recognized Holidays: The following are recognized United States (US) holidays. The contractor shall not perform services on these days:

1.4.2.1 New Year's Day

1.4.2.2 Martin Luther King, Jr.'s Birthday

1.4.2.3 President's Day

1.4.2.4 Memorial Day

1.4.2.5 Juneteenth National Independence Day

1.4.2.6 Independence Day

1.4.2.7 Labor Day

1.4.2.8 Columbus Day

1.4.2.9 Veteran's Day

1.4.2.10 Thanksgiving Day

1.4.2.11 Christmas Day

1.4.3 Quality Control (QC): The contractor shall develop and maintain an effective QC Plan (QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor's QCP is the means by which it assures itself that its work complies with the requirements of the contract. As a minimum, the contractor shall develop QC procedures that address the areas identified in Technical Exhibit 1, Performance Requirements Summary (PRS). A final QCP shall be submitted to the Contracting Officer Representative (COR) NLT 10 days after contract award. After acceptance of the QCP, the contractor shall obtain the Contracting Officer's (KO's) acceptance in writing of any proposed changes to its QCP.

1.4.4 Quality Assurance (QA): The Government will evaluate the contractor's performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government will do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) or defect rate(s).

1.4.5 Installation Access and Security Requirements. The contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the COR. The contractor and all associated subcontractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services, or Security Office. The contractor shall ensure compliance with all personal identity verification requirements as directed by Department of Defense (DoD), Headquarters Department of Army (HQDA) and/or local policy (see PWS 6.0). Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes.

1.4.5.1 Failure to comply with these requirements may result in withholding final payment.

1.4.5.2 For contractors that do not require a CAC, but require access to a DoD facility or installation: Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05), and applicable installation, facility and area commander installation/facility access, and local security policies and procedures (provided by a Government representative).

1.4.5.3 Awareness Training (AT) Level 1: All contractor employees, including subcontractor employees, requiring access to Army installations, facilities, and controlled access areas shall complete AT Level 1 training within 10 calendar days after contract start date and within 10 calendar days of new employees commencing performance. The contractor shall submit certificates of completion for each affected contractor and subcontractor employee to the COR within 10 calendar days after completion of training by each employee or subcontractor personnel.

AT Level 1 awareness training is available at the following website: https://jko.jten.mil/courses/atl1 /launch.html.

1.4.5.4 iWATCH Training: The contractor and all associated subcontractors with an area of performance within an Army-controlled installation, facilities or area shall brief all employees on the local iWATCH program (training standards provided by the requiring activity Antiterrorism Officer (ATO)). This local developed training shall be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR or the KO. This training shall be completed within 10 calendar days of contract award and within 10 calendar days of new employees commencing performance. The contractor shall report completion for each contractor employee and subcontractor employee to the COR within 10 calendar days after completion of , training.

1.4.5.5 Communications Security/Information Technology (COMSEC/IT) Security. All communications with DoD organizations are subject to COMSEC review. All telephone communications networks are continually subject to intercept by unfriendly intelligence organizations. DoD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DoD organizations. Therefore, the

W912LA26QA019

https://jko.jten.mil/courses/atl1/launch.html https://jko.jten.mil/courses/atl1/launch.html contractor is advised that any time contractor personnel place or receive a call they are subject to COMSEC procedures. The contractor shall ensure wide and frequent dissemination of the above information to all employees dealing with DoD information. The contractor shall abide by all Government regulations concerning the authorized use of the Government's computer network, including the restriction against using the network to recruit Government personnel or advertise job openings.

1.4.5.6 The contractor shall be responsible for the proper handling and safeguarding of Controlled Unclassified Information (CUI) as required in the performance of this contract. In accordance with DFARS Clause 252.204-7012, Safeguarding Covered Defense Information and Cyber Incident

, the contractor must implement the security requirements specified in NIST SP 800-171, Reporting . As part Protecting Controlled Unclassified Information in Nonfederal Systems and Organizations of the solicitation process, and in line with DFARS Provision 252.204-2019, NIST SP 800-171 DoD , acquisition officials will follow the procedures outlined in DFARS Assessment Requirements

204.73. This includes verifying that the vendor has a current NIST SP 800-171 summary level assessment score posted in the Supplier Performance Risk System (SPRS). For award, this assessment must be a medium or high-level assessment with a score of 110 or higher, as described in the NIST SP 800-171 DoD Assessment Methodology. Should the offeror's score not meet these criteria, the Government will include DFARS Clause 252.204-7020, NIST SP 800-171

, in the contract and require the submission of the contractor's DoD Assessment Requirements System Security Plan (SSP) and any associated Plans of Action and Milestones (POA&M) for full NIST SP 800-171 verification and assurance by Army security officials.

1.4.6 Physical Security The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.

1.4.8 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the KO in accordance with FAR 42.5. The KO, COR and other Government personnel, as appropriate, may meet periodically with the contractor to review the contactor's performance. At these meetings, the KO will apprise the contractor of how the Government views the contractor's performance and the contractor shall apprise the Government of problems, if any, being experienced. The contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government.

1.4.9 Contract Manager (CM): The contactor shall designate a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO. The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The CM shall work through the COR, to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.

1.4.10 Identification of Contractor Employees: Contractor personnel shall wear identification badges distinguishing themselves as such. The badges shall have the company name, employee name and the word "contractor" displayed.

1.4.10.1 The contractor shall retrieve all identification media (including vehicle passes) from its employees who depart employment for any reason. The contractor shall return all identification media (i.e., badges and vehicles passes) to the KO within 14 days of an employee's departure.

1.4.11. Combating Trafficking in Persons: The United States Government has adopted a zero-tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract;

procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government's zero tolerance policy, the actions that will be taken against employees for violations of this policy. The contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at RFO FAR 22.17.https://www.acquisition.gov

1.4.15 Reserved

2.0 Definitions and Acronyms:

2.1 Definitions:

2.1.1 Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

2.1.2 Defective Service: A service output that does not meet the standard of performance associated with the PWS

2.1.3 Deliverable: Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports

W912LA26QA019

https://www.acquisition.gov/?q=browsefar

2.1.4 Key Personnel: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.5 Physical Security: Actions that prevent the loss or damage of Government property.

2.1.6 Quality Assurance: The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.7 Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.8 Quality Control: All necessary measures taken by the Contractor to ensure that the quality of an end product or service shall meet contract requirements.

2.1.9 Subcontractor: One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.2 Acronyms:

AR Army Regulation

AT/OPSEC Antiterrorism/Operational Security

BI Background Investigation

CM Contract Manager

COR Contracting Officer Representative

DA Department of the Army

DD254 Department of Defense Contract Security Classification Specification

DFARS Defense Federal Acquisition Regulation Supplement

DoD Department of Defense

DSCA Defense Counterintelligence and Security Agency

FAR Federal Acquisition Regulation

GFP/M/E/S Government Furnished Property/Material/Equipment/Services

HQDA Headquarters, Department of the Army

HSPD Homeland Security Presidential Directive

IAW In Accordance With

KO Contracting Officer

NGB National Guard Bureau

OCI Organizational Conflict of Interest

PII Personally Identifiable Information

PIPO Phase In/Phase Out

POC Point of Contact

PRS Performance Requirements Summary

PWS Performance Work Statement

QA Quality Assurance

QASP Quality Assurance Surveillance Plan

QC Quality Control

QCP Quality Control Program

SCR Service Contract Reporting

SSN Social Security Number

NONE.

4.0 Contractor Furnished Property, Materials, and Equipment (CFP/M/E)

4.1 General: Except for those items specifically stated to be Government-Furnished in Paragraph 3.0, the contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1.

5.0 Requirements.

5.1 General. The contractor shall provide laundry and cleaning services. Linen will be picked up from BLDG 6428, 6004, 6108, and 6109 within 1 day of COR notification. Building 6004 shall be cleaned within 48 hours upon COR notification The Contractor shall provide courteous and responsive customer service, addressing customer inquiries and concerns promptly and professionally. The Contractor shall respond to all inquiries within two hours of receipt.

5.1.1. Requirements for Laundry. The Contractor shall provide full-service laundry processing, including but not limited to:

5.1.1.1. Collection/Pick up: Collection of laundry from designated locations according to a pre-arranged schedule.

5.1.1.2. Sorting: Separation of laundry items by color, fabric type, and washing instructions.

5.1.1.3. Washing: Washing laundry items using appropriate detergents, water temperatures, and wash cycles based on fabric care labels.

5.1.1.4. Drying: Drying laundry items using appropriate dryer settings based on fabric care labels.

5.1.1.5. Folding: Folding laundry items neatly and consistently.

5.1.1.6. Packaging: Packaging clean laundry in a clean, presentable manner (e.g., plastic bags, reusable laundry bags).

5.1.1.7. Delivery/Return: Returning clean laundry to the customer/designated location according to the agreed-upon schedule.

Lost/Damaged Item Handling: Procedure for handling lost or damaged items (see Section 5.4

5.2. A Linen Set will consist of the following (approximate 12 lbs):

1 - Flat Sheet 1 - Fitted Sheet

2 - Pillowcases 1 - Bed Spread

1 - Mattress Pad (fitted or non-fitted 1 - Blanket

5.2.1. Industry standard for Linen Laundry Service.

5.2.1.1. Cleanliness: All laundry items shall be thoroughly cleaned, free of visible stains and odor-free. All laundry items shall be inspected and stain pre-treatment applied on an as-needed basis.

5.2.1.2. Fabric Care: Laundry items shall be washed and dried according to fabric care labels to prevent damage (shrinkage, fading, etc.). Items must be thoroughly dried to prevent mildew.

5.2.1.3. Sorting Accuracy: Laundry items shall be sorted accurately to prevent color bleeding or damage. Accuracy rate of 99% or higher.

5.2.1.4. Folding Quality and Organization: Laundry items shall be folded neatly and consistently.

Hanging shall be performed without wrinkles or damage. Linens should be stacked by type and size for easy access and inventory control.

5.2.1.5. Delivery Timeliness: Pick-up and delivery shall be performed on schedule, with notification of any delays 30 minutes prior. On-time delivery rate of 95% or higher.

5.3. Requirements for Cleaning Service: The Contactor shall provide cleaning services within 48 hours of COR notification. BLDG 6004 consists of up to 15 rooms, 1 laundry room, front foyer entry, and upper Each room has a living room area, bedroom, walk in closet and a bathroom with shower.

5.3.1 Performance Standards

5.3.1.1. Turnaround time. Standard turnaround time shall be 48 hours for linen. Rooms will be cleaned within one day. . The average amount of room that will need to be cleaned is 10 rooms at one time.

5.3.1.2. The room cleaning will consist of but not limited to the generally accepted industry standards of quality of cleanliness, finish, and appearance to include bed-making using the Linen Set provided. The restroom facilities shall be disinfected to industry standards. All hard-floor surfaces shall be swept and mopped to ensure a debri-free floor and are properly disinfected /cleaned. All carpeted flooring shall be thoroughly vacuumed. No visible dirt, hair, or stains on floor. All surfaces in the room shall be dusted, mirrors wiped down and windows as needed. All refuse receptacles shall be emptied and re-lined.

Customer Service

5.3. Deliverables

The primary deliverables of this service will be clean, folded laundry items, timely pick-up and delivery, accurate inventory of items processed, prompt response to customer inquiries, and documentation of any lost or damaged items.

5.4 Acceptance Criteria & Issue Resolution

5.4.1. 6.0 Applicable Publications: Publications applicable to this PWS are listed below:

Publication

(Chapter/Page)

Date of Publication

Mandatory or Advisory

Website

Federal Acquisition Regulation https://www.acquisition.gov/?

q=browsefar

Defense Federal Acquisition Regulation

Supplement http://www.acq.osd.mil/dpap/dars /dfarspgi/current/index.html or https://www.acquisition.gov/dfars

DoDM 1000.13-M-V1

DoD Identification (ID) Cards

(Enclosure 2, paragraph 3.

b)

01/23/2014

(Change 1:

07/28/2020) http://www.esd.whs.mil/Directives /issuances/dodm

August http://nvlpubs.nist.gov/nistpubs /FIPS/NIST.FIPS.201-2.pdf

W912LA26QA019

https://www.acquisition.gov/?q=browsefar https://www.acquisition.gov/?q=browsefar https://www.acquisition.gov/dfars https://www.acquisition.gov/dfars

Federal Information Processing Standards

(FIPS) Publication 201-2

Personal Identity Verification (PIV) of

Federal Employees and Contractors

(paragraph 9)

DoDM 5200.2 Procedures for the DoD Personnel

Security Program (PSP)

04/03/2017 https://www.esd.whs.mil/Directives /issuances/dodm/

DoDI 5200.46

DoD Investigative and Adjudicative Guidance for

Issuing the Common Access Card (CAC)

09/09/14

(Change 1:

05/04/2018) https://www.esd.whs.mil/Directives /issuances/dodi/

Homeland Security Presidential Directive

(HSPD)-12

Policy for a Common Identification Standard for Federal Employees and

Contractors

08/27/2004 https://www.dhs.gov/homeland-security-presidential-directive-12

DoDI 5400.11

Department of Defense Privacy and Civil Liberties

Programs

01/29/2019 https://www.esd.whs.mil/Directives /issuances/dodi/ https://www.esd.whs.mil/Directives/issuances/dodm/ https://www.esd.whs.mil/Directives/issuances/dodm/ https://www.esd.whs.mil/Directives/issuances/dodi/ https://www.esd.whs.mil/Directives/issuances/dodi/ https://www.dhs.gov/homeland-security-presidential-directive-12 https://www.dhs.gov/homeland-security-presidential-directive-12 https://www.esd.whs.mil/Directives/issuances/dodi/ https://www.esd.whs.mil/Directives/issuances/dodi/

DoD 5400.11-R

Department of Defense Privacy Program

05/14/2007 https://www.esd.whs.mil/Directives /issuances/dodm/

Army Directive 2014-05

Policy and Implementation Procedures for Common

Access Card Credentialing and Installation Access for

Uncleared Contractors

03/07/2014 https://armypubs.army.mil /ProductMaps/PubForm/ArmyDir.

aspx

AR 381-12

Threat Awareness and Reporting Program (TARP)

(Section II, 2-4.b)

06/01/2016 http://armypubs.army.mil /ProductMaps/PubForm/AR.aspx

6.1 Applicable Forms: Forms applicable to the PWS are listed below:

Form Date Website

DD 1172-2

Application for Identification Card/DEERS Enrollment

Mar 2017 http://www.dtic.mil/whs/directives/forms/index.htm

I-9

Employment Eligibility Verification

10/21/2019 https://www.uscis.gov/sites/default/files/files/form/i- 9.pdf

DD 441

Department of Defense Security Agreement

Feb 2020 http://www.dtic.mil/whs/directives/forms/dd /ddforms0001-0499.htm

DD 250

Material Inspection and Receiving Report

Aug 2000 https://www.esd.whs.mil/Directives/forms /dd0001_0499/

TECHNICAL EXHIBIT 1

Performance Requirements Summary (PRS)

This PRS includes performance objectives the Government will use to determine contractor performance and will compare contractor performance to the Acceptable Quality Level (AQL).

Performance Objective

Performance Standard Surveillance Method / By Whom

W912LA26QA019

https://www.uscis.gov/sites/default/files/files/form/i-9.pdf https://www.uscis.gov/sites/default/files/files/form/i-9.pdf https://www.esd.whs.mil/Directives/forms/dd0001_0499/ https://www.esd.whs.mil/Directives/forms/dd0001_0499/

Acceptable Quality Levels

(AQL)

5.2.1.1.

Linen Cleanliness

All laundry items shall be thoroughly cleaned, free of visible stains and odor-free. All laundry items shall be inspected and stain pre-treatment applied on an as-needed basis.

Meets the standard 95% of the time.

Alternate AQL:

Linen does not meet performance standard not more than 2 times per month.

Periodic Inspection /

COR

5.2.1.2.

Fabric Care

Items must be thoroughly dried to prevent mildew.

Meets the standard 95% of the time.

Alternate AQL:

Linen does not meet performance standard not more than 2 times per month.

Periodic Inspection /

COR

5.2.1.5.

Delivery Timeliness

Pick-up and delivery shall be performed on schedule, with notification of any delays 30 minutes prior.

Meets the standard 95% of the time.

Alternate AQL:

Linen does not meet performance standard not more than 2 times per month.

Periodic Inspection /

COR

5.2.1.2 The Contractor shall

ensure all surfaces are free of visible, dust, Meets the standard 95% of the time.

Periodic Inspection /

COR

Room Cleanliness dirt and debris. Floors will be vacuumed or mopped thoroughly.

No visible dirt, hair or stains. Toilets, sinks, mirrors and showers must be disinfected and free of streaks, stains, or residue. All waste disposed of properly.

Alternate AQL:

Room cleanliness does not meet performance standard not more than 2 times per month. .

5.3.1.1

Turn Around Time

Standard turnaround time shall be 48 hours for linen. Rooms will be completed within 2 hours and 50 minutes from start.

Meets the standard 95% of the time.

Alternate AQL:

Linen does not meet performance standard not more than 2 times per month.

Periodic Inspection /

COR

TECHNICAL EXHIBIT 2

Deliverables Schedule

PWS Reference / Deliverable Title

Frequency Number of Copies

Medium /Format

Submit To

1 Written Plan COR

1.4.3 Quality

Control Plan

(QCP)

No later than 10 days after contract award.

1.4.5.3 Awareness

Training (AT) Level 1

Within 10 calendar days after contract start date and within 10 days of new employees commencing.

1 Written Certificate

COR

1.4.5.4 iWATCH Training

Within 10 calendar days after contract start date and within 10 days of new employees commencing.

1 Written Report

COR

1.4.9 Contract

Manager (CM) &

Alternate Designation

At contract start. 1 Written KO

5.3 Documentation

of Lost or Damaged Items

As required. 1 Written COR

TECHNICAL EXHIBIT 3

Estimated Workload Data

This information is provided for historical background only. It is not a guarantee of workload quantities.

ITEM NAME ANNUAL ESTIMATED

QUANTITY

1 Calls for Cleaning Services 24 calls

2 Approximate Room Size Four rooms approximately 250 square feet

Eleven rooms approximately 200 square feet

3 Calls for Laundry Pick up 24 Calls

4 Number of Linen Set by Pounds (average 144 lbs. per month

1728 lbs.

*** END OF NARRATIVE ***

Requirements Linen and Custodial Services All services must comply with Healthcare Laundry Accreditation Council (HLAC) standards, as well as guidelines from the Centers for Disease Control (CDC), Occupational Safety and Health Administration (OSHA), and other applicable government agencies

Continuation of Inspection and Acceptance

Overall Contract Inspection/Acceptance Locations

0001 Inspection and Acceptance Location

Both Destination Instructions: BLDG 6428, 6004, 6108, and 6109

DoDAAC: W91SY2 CountryCode: USA

W8FE HQ 223RD REGT (CA)

SUTTER AVE, BLDG 1318 HIGHWAY 1

SAN LUIS OBISPO, CA 93405-8104

UNITED STATES

SFC Nunez, Viviana

Option Line Item

Inspection and Acceptance Location

Both Destination Instructions: BLDG 6428, 6004, 6108, and 6109

DoDAAC: W91SY2 CountryCode: USA

W8FE HQ 223RD REGT (CA)

SUTTER AVE, BLDG 1318 HIGHWAY 1

SAN LUIS OBISPO, CA 93405-8104

UNITED STATES

SFC Nunez, Viviana

Option Line Item

Inspection and Acceptance Location

Both Destination Instructions: BLDG 6428, 6004, 6108, and 6109

DoDAAC: W91SY2 CountryCode: USA

W8FE HQ 223RD REGT (CA)

SUTTER AVE, BLDG 1318 HIGHWAY 1

SAN LUIS OBISPO, CA 93405-8104

UNITED STATES

SFC Nunez, Viviana

Option Line Item

Inspection and Acceptance Location

Both Destination Instructions: BLDG 6428, 6004, 6108, and 6109

DoDAAC: W91SY2 CountryCode: USA

W8FE HQ 223RD REGT (CA)

SUTTER AVE, BLDG 1318 HIGHWAY 1

SAN LUIS OBISPO, CA 93405-8104

UNITED STATES

SFC Nunez, Viviana

Option Line Item

Inspection and Acceptance Location

Both Destination Instructions: BLDG 6428, 6004, 6108, and 6109

DoDAAC: W91SY2 CountryCode: USA

W8FE HQ 223RD REGT (CA)

SUTTER AVE, BLDG 1318 HIGHWAY 1

SAN LUIS OBISPO, CA 93405-8104

UNITED STATES

SFC Nunez, Viviana

Continuation of Deliveries or Performance

0001 1 JobQuantity

Address and POC Place of Performance DoDAAC: W91SY2 CountryCode: USA

W8FE HQ 223RD REGT (CA)

SUTTER AVE, BLDG 1318 HIGHWAY 1 SAN LUIS OBISPO, CA 93405-8104

UNITED STATES

SFC Nunez, Viviana

Period of Performance From 01 Sep 2026 To 31 Aug 2027

Option Line Item

1 JobQuantity

Address and POC Place of Performance DoDAAC: W91SY2 CountryCode: USA

W8FE HQ 223RD REGT (CA)

SUTTER AVE, BLDG 1318 HIGHWAY 1 SAN LUIS OBISPO, CA 93405-8104

UNITED STATES

SFC Nunez, Viviana

Period of Performance From 01 Sep 2027

To 31 Aug 2028

Option Line Item

1 JobQuantity

Address and POC Place of Performance DoDAAC: W91SY2 CountryCode: USA

W8FE HQ 223RD REGT (CA)

SUTTER AVE, BLDG 1318 HIGHWAY 1 SAN LUIS OBISPO, CA 93405-8104

UNITED STATES

SFC Nunez, Viviana

Period of Performance From 01 Sep 2028 To 31 Aug 2029

Option Line Item

1 JobQuantity

Address and POC Place of Performance DoDAAC: W91SY2 CountryCode: USA

W8FE HQ 223RD REGT (CA)

SUTTER AVE, BLDG 1318 HIGHWAY 1 SAN LUIS OBISPO, CA 93405-8104

UNITED STATES

SFC Nunez, Viviana

Period of Performance

From 01 Sep 2029 To 31 Aug 2030

Option Line Item

1 JobQuantity

Address and POC Place of Performance DoDAAC: W91SY2 CountryCode: USA

W8FE HQ 223RD REGT (CA)

SUTTER AVE, BLDG 1318 HIGHWAY 1 SAN LUIS OBISPO, CA 93405-8104

UNITED STATES

SFC Nunez, Viviana

Period of Performance From 01 Sep 2030 To 31 Aug 2031

Contract Clauses

FAR Clauses Incorporated by Reference

Number Title Effective Date

Alternate Deviation

Variation Effective Date

52.203-19 Prohibition on Requiring Certain Internal Confidentiality Agreements or Statements.

2017-01

52.204-10 Reporting Executive Compensation and First-Tier Subcontract Awards. (Deviation 2026-O0038)

2026-02

52.204-91 Contractor Identification.

(Deviation 2026-O0038)

2026-02

52.209-6 Protecting the Government's Interest When Subcontracting With Contractors Debarred, Suspended, Proposed for Debarment, or Voluntarily Excluded. (Deviation 2026- O0038)

2026-02

52.212-4 Terms and Conditions- Commercial Products and Commercial Services. (Deviation 2026-O0038)

2026-02

52.219-6 Notice of Total Small Business Set-Aside. (Deviation 2026- O0038)

2026-02

52.222-36 Equal Opportunity for Workers with Disabilities. (Deviation 2026- O0038)

2026-02

52.222-41 Service Contract Labor Standards. (Deviation 2026- O0038)

2026-02

52.222-50 Combating Trafficking in Persons. (Deviation 2026-O0038)

2026-02

52.222-54 Employment Eligibility Verification. (Deviation 2026- O0038)

2026-02

52.222-62 Paid Sick Leave Under Executive Order 13706. (Deviation 2026- O0038)

2026-02

52.222-90 Addressing DEI Discrimination by Federal Contractors.

(Deviation 2026-O0040, Revision 1)

2026-04

52.226-8 Encouraging Contractor Policies to Ban Text Messaging While Driving.

2024-05

52.232-40 Providing Accelerated Payments to Small Business Subcontractors.

2023-03

52.233-3 Protest after Award. (Deviation 2026-O0038)

2026-02

52.233-4 Applicable Law for Breach of Contract Claim. (Deviation 2026- O0038)

2026-02

DFARS Clauses Incorporated by Reference

Number Title Effective Date

Alternate Deviation

Variation Effective Date

252.203-7000 Requirements Relating to Compensation of Former DoD Officials.

2011-09

252.203-7002 Requirement to Inform Employees of Whistleblower Rights.

2022-12

252.204-7012 Safeguarding Covered Defense Information and Cyber Incident Reporting.

2024-05

252.204-7018 Prohibition on the Acquisition of Covered Defense Telecommunications Equipment or Services.

2023-01

252.225-7056 Prohibition Regarding Business Operations with the Maduro Regime.

2023-01

252.225-7060 Prohibition on Certain Procurements from the Xinjiang Uyghur Autonomous Region.

2023-06

252.232-7003 Electronic Submission of Payment Requests and Receiving Reports.

2018-12

252.232-7010 Levies on Contract Payments. 2006-12

252.247-7023 Transportation of Supplies by Sea.

2024-10

FAR Clauses Incorporated by Full Text

Date

Alternate Deviation

Variation Effective Date

52.222-42 Statement of Equivalent Rates for Federal Hires.

2014-05

Statement of Equivalent Rates for Federal Hires (May 2014)

In compliance with the Service Contract Labor Standards statute and the regulations of the Secretary of Labor ( ), this clause identifies the classes of service employees 29 CFR Part 4 expected to be employed under the contract and states the wages and fringe benefits payable to each if they were employed by the contracting agency subject to the provisions of 5 U.S.C.

5341 or 5332.

This Statement is for Information Only: It is not a Wage Determination

Employee Class Monetary Wage-Fringe Benefits

11122 Housekeeping Aide $18.21

(End of clause)

DFARS Clauses Incorporated by Full Text

Date

Alternate Deviation

Variation Effective Date

252.232-7006 Wide Area WorkFlow Payment Instructions.

2023-01

WIDE AREA WORKFLOW PAYMENT INSTRUCTIONS (JAN 2023)

(a) As used in this clause- Definitions.

"Department of Defense Activity Address Code (DoDAAC)" is a six position code that uniquely identifies a unit, activity, or organization.

"Document type" means the type of payment request or receiving report available for creation in Wide Area WorkFlow (WAWF).

"Local processing office (LPO)" is the office responsible for payment certification when payment certification is done external to the entitlement system.

"Payment request" and "receiving report" are defined in the clause at 252.232-7003, Electronic Submission of Payment Requests and Receiving Reports.

(b) The WAWF system provides the method to electronically process Electronic invoicing.

vendor payment requests and receiving reports, as authorized by Defense Federal Acquisition Regulation Supplement (DFARS) 252.232-7003, Electronic Submission of Payment Requests and Receiving Reports.

(c) To access WAWF, the Contractor shall- WAWF access.

(1) Have a designated electronic business point of contact in the System for Award Management at https://www.sam.gov; and

(2) Be registered to use WAWF at https://wawf.eb.mil/ following the step-by-step procedures for self-registration available at this web site.

(d) The Contractor should follow the training instructions of the WAWF WAWF training.

Web-Based Training Course and use the Practice Training Site before submitting payment requests through WAWF. Both can be accessed by selecting the "Web Based Training" link on the WAWF home page at https://wawf.eb.mil/

(e) Document submissions may be via web WAWF methods of document submission.

entry, Electronic Data Interchange, or File Transfer Protocol.

(f) The Contractor shall use the following information when WAWF payment instructions.

submitting payment requests and receiving reports in WAWF for this contract or task or delivery order:

(1) The Contractor shall submit payment requests using the following Document type.

document type(s):

(i) For cost-type line items, including labor-hour or time-and-materials, submit a cost voucher.

(ii) For fixed price line items-

(A) That require shipment of a deliverable, submit the invoice and receiving report specified by the Contracting Officer.

(Contracting Officer: Insert applicable invoice and receiving report document type(s) for fixed price line items that require shipment of a deliverable.)

(B) For services that do not require shipment of a deliverable, submit either the Invoice 2in1, which meets the requirements for the invoice and receiving report, or the applicable invoice and receiving report, as specified by the Contracting Officer.

2 in1 Invoice

(Contracting Officer: Insert either "Invoice 2 in1" or the applicable invoice and receiving report document type(s) for fixed price line items for services.)

(iii) For customary progress payments based on costs incurred, submit a progress payment request.

(iv) For performance based payments, submit a performance based payment request.

(v) For commercial financing, submit a commercial financing request.

(2) ) Fast Pay requests are only permitted when Federal Acquisition Regulation (FAR) 52.213-1 is included in the contract.

[Note: The Contractor may use a WAWF "combo" document type to create some combinations of invoice and receiving report in one step.]

(3) The Contractor shall use the information in the Routing Data Document routing.

Table below only to fill in applicable fields in WAWF when creating payment requests and receiving reports in the system.

Routing Data Table*

Field Name in WAWF Data to be entered in WAWF

Pay Official DoDAAC

HQ0670

Issue By DoDAAC

W912LA

Admin DoDAAC

W912LA

Inspect By DoDAAC

Ship To Code

Ship From Code

Mark For Code ____

Service Approver (DoDAAC)

W91SY2

Service Acceptor (DoDAAC)

W91SY2

Accept at Other DoDAAC

LPO DoDAAC

DCAA Auditor DoDAAC

Other DoDAAC(s)

(*Contracting Officer: Insert applicable DoDAAC information. If multiple ship to/acceptance locations apply, insert "See Schedule" or "Not applicable.")

(**Contracting Officer: If the contract provides for progress payments or performance-based payments, insert the DoDAAC for the contract administration office assigned the functions under FAR 42.302(a)(13).)

(4) The Contractor shall ensure a payment request includes Payment request.

documentation appropriate to the type of payment request in accordance with the payment clause, contract financing clause, or Federal Acquisition Regulation 52.216-7, Allowable Cost and Payment, as applicable.

(5) The Contractor shall ensure a receiving report meets the Receiving report.

requirements of DFARS Appendix F.

(g) WAWF point of contact.

(1) The Contractor may obtain clarification regarding invoicing in WAWF from the following contracting activity's WAWF point of contact.

Manuel A. Jimenez manuel.a.jimenez12.civ@army.mil SFC NUNEZ, VIVIANA E, viviana.e.

nunez.mil@army.mil, (805) 238-8322. Vendor Pay email: ng.ca.caarng.mbx.vendor-pay@army.

mil

(Contracting Officer: Insert applicable information or "Not applicable.")

(2) Contact the WAWF helpdesk at 866-618-5988, if assistance is needed.

Addendum to Contract Clauses

FAR Clauses Incorporated by Reference

Number Title Effective Date

Alternate Deviation

Variation Effective Date

52.209-10 Prohibition on Contracting With Inverted Domestic Corporations.

(Deviation 2026-O0038)

2026-02

52.222-3 Convict Labor. (Deviation 2026- O0038)

2026-02

52.223-23 Sustainable Products. (Deviation 2026-O0038)

2026-02

52.240-91 Security Prohibitions and Exclusions. (Deviation 2026- O0038)

2026-02

52.244-6 Subcontracts for Commercial Products and Commercial Services. (Deviation 2026-O0038)

2026-04

DFARS Clauses Incorporated by Reference

Date

Alternate Deviation

Variation Effective Date

252.201-7000 Contracting Officer's Representative.

1991-12

252.232-7008 Assignment of Claims (Overseas).

1997-06

252.237-7010 Prohibition on Interrogation of Detainees by Contractor Personnel.

2023-01

252.237-7014 Loss or Damage (Count-of- Articles).

1991-12

252.237-7018 Special Definitions of Government Property.

1991-12

FAR Clauses Incorporated by Full Text

Date

Alternate Deviation

Variation Effective Date

52.217-8 Option to Extend Services. 1999-11

Option to Extend Services (Nov 1999)

The Government may require continued performance of any services within the limits and at the rates specified in the contract. These rates may be adjusted only as a result of revisions to prevailing labor rates provided by the Secretary of Labor. The option provision may be exercised more than once, but the total extension of performance hereunder shall not exceed 6 months. The Contracting Officer may exercise the option by written notice to the Contractor within .30 DAYS

(End of clause)

52.217-9 Option to Extend the Term of the Contract.

2000-03

Option to Extend the Term of the Contract (Mar 2000)

The Government may extend the term of this contract by written notice to the Contractor (a) within [insert the period of time within which the Contracting Officer may exercise the option]; 5 provided that the Government gives the Contractor a preliminary written notice of its intent to extend at least days[ ] before the 30 60days unless a different number of days is inserted contract expires. The preliminary notice does not commit the Government to an extension.

If the Government exercises this option, the extended contract shall be considered to (b) include this option clause.

The total duration of this contract, including the exercise of any options under this clause, (c) shall not exceed years.5

DFARS Clauses Incorporated by Full Text

Date

Alternate Deviation

Variation Effective Date

252.237-7015 Loss or Damage (Weight of Articles).

1991-12

LOSS OR DAMAGE (WEIGHT OF ARTICLES) (DEC 1991)

(a) The Contractor shall-

(1) Be liable for return of the articles furnished for service under this contract; and

(2) Indemnify the Government for any articles delivered to the Contractor for servicing under this contract that are lost or damaged, and in the opinion of the Contracting Officer, cannot be repaired satisfactorily.

(b) The Contractor shall pay to the Government $ per pound for lost or 17.98 to $22.55 damaged articles. The Contractor shall pay the Government only for losses which exceed the maximum weight loss in paragraph (e) of this clause.

(c) Failure to agree on the amount of credit due will be treated as a dispute under the Disputes clause of this contract.

(d) In the case of damage to any articles that the Contracting Officer and the Contractor agree can be satisfactorily repaired, the Contractor shall repair the articles at its expense in a manner satisfactory to the Contracting Officer.

(e) The maximum weight loss allowable in servicing the laundry is percent of the weight 0 recorded on delivery tickets when the laundry is picked up. Any weight loss in excess of this amount shall be subject to the loss provisions of this clause.

Solicitation Provisions

FAR Provisions Incorporated by Reference

Number Title Effective Date

Alternate Deviation

Variation Effective Date

52.212-1 Instructions to Offerors- Commercial Products and Commercial Services. (Deviation 2026-O0038)

2026-02

DFARS Provisions Incorporated by Reference

Date

Alternate Deviation

Variation Effective Date

252.203-7005 Representation Relating to Compensation of Former DoD Officials.

2022-09

252.204-7008 Compliance with Safeguarding Covered Defense Information Controls.

2016-10

252.204-7024 Notice on the Use of the Supplier Performance Risk System.

2023-03

252.225-7055 Representation Regarding Business Operations with the Maduro Regime.

2022-05

252.225-7059 Prohibition on Certain Procurements from the Xinjiang Uyghur Autonomous Region- Representation.

2023-06

DFARS Provisions Incorporated by Full Text

Date

Alternate Deviation

Variation Effective Date

252.204-7016 Covered Defense Telecommunications Equipment or Services-Representation.

2019-12

COVERED DEFENSE TELECOMMUNICATIONS EQUIPMENT OR SERVICES-

REPRESENTATION (DEC 2019)

(a) Definitions. As used in this provision, "covered defense telecommunications equipment or services" has the meaning provided in the clause 252.204-7018, Prohibition on the Acquisition of Covered Defense Telecommunications Equipment or Services.

(b) Procedures. The Offeror shall review the list of excluded parties in the System for Award Management (SAM) (https://www.sam.gov) for entities excluded from receiving federal awards for "covered defense telecommunications equipment or services".

(c) Representation. The Offeror…