W912L9-16-R-0003-0003.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

This amendment is being issued to:

1. Revise Clause 52.216-18

2. Revise Clause 52.217-8

3. Remove the Requirement from C.7.44 to have a Telew ork Program approved by the Government.

4. Revise the requirements of Attachment J2, 5.3.1, to reflect the required number of iterations to be completed and clarify that the contractor is required to complete the 8 additional training iterations vice "be prepared to".

5. Revise L.6.2.12.3:The requirement to provide $25,000 of ODC's and $10,000 of travel have been removed. Any ODC's or Travel w ill be negotiated at the Task Order level. Sample Task Order Pricing should only reflect the costs to perform the 9 training iterations(Delivery of f irst course w ithin 60 days and 8 additional iterations(one per month)).

Revised Propsals and the signed amendment are due no later than 04:00PM, Eastern Standard Time, on 30 January 2017 and are to be emailed to Cicely.D.Simmons-Carroll.civ@mail.mil.

1. CONTRACT ID CODE PAGE OF PAGES

S 1 71

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 23-Jan-2017

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X W912L9-16-R-0003

X 9B. DATED (SEE ITEM 11)

30-Aug-2016

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer X is extended, is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

23-Jan-2017

CODE

USPFO FOR INDIANA

2002 S. HOLT RD., SUITE 109

INDIANAPOLIS IN 46241-4804

W912L9 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

W912L9-16-R-0003

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION C - DESCRIPTIONS AND SPECIFICATIONS

The following have been modified:

PERFORMANCE WORK STATEMENT

SECTION I - CONTRACT CLAUSES

The following have been modified:

52.216-18 ORDERING. (OCT 1995)

(a) Any supplies and services to be furnished under this contract shall be ordered by issuance of delivery orders or task orders by the individuals or activities designated in the Schedule. Such orders may be issued from Start of Period Of Performance to End of Period of Performance (Actual Date will be annotated in Contract Award) and during the Period of Performance identified for any exercised options based on award of contract.

(b) All delivery orders or task orders are subject to the terms and conditions of this contract. In the event of conflict between a delivery order or task order and this contract, the contract shall control.

(c) If mailed, a delivery order or task order is considered "issued" when the Government deposits the order in the mail. Orders may be issued orally, by facsimile, or by electronic commerce methods only if authorized in the Schedule.

(End of clause)

Whole of Government Training Support Services and Deployment Program

(WGTSSDP)

C.1. Introduction.

WGTSSDP is a master, indefinite delivery-indefinite quantity (ID/IQ), task order driven, training and operations contract. The contract shall be structured for maximum flexibility in providing for an expedited ordering process in order to satisfy rapidly developing / expeditionary training and deployment needs throughout the Whole of Government, to include: Department of Defense (DoD), Joint, Intra-Governmental, Inter-Agency, and Multi-National (JIIM), and our State and Local community. Specific regulations, directives, standard operating procedures (SOPs), etc.

will be identified at the Task Order (TO) level.

The Performance Work Statement (PWS) conveys the basic performance requirements, standards, and assessment measures that will apply to all issued WGTSSDP Task Orders (TOs).

The general basis for performance standards provided in this PWS will reflect one or more of the following measures for the work to be done:

• Quantity (how much or how often must the service be performed)

• Quality (the required acceptable level of service)

• Timeliness (the time-frame/period of time for submission/performance).

The performance standards described in this PWS provide the general basis for measuring the performance of each requirement associated with the standard. Within the context and scope of the WGTSSDP PWS, it is the responsibility of the TO PWS to resolve and clarify the requirements and performance standards gained from the WGTSSDP PWS. The TO PWS will specify any standards for a given subtask where the WGTSSDP PWS does not specify performance standards.

C.2. Background

Pre-existing programs employed to prepare civilian and military personnel for deployment were focused on minimal preparation requirements (administrative, equipment issue, etc.), extremely short in duration (in some cases as few as 3 days) and were often subordinated to Senior Military Commander’s training objectives/requirements. National leadership identified the need to provide deploying civilians and their military counterparts a comprehensive, full-immersion preparation experience that was tailored to a specific integrated set of civilian and military requirements. Ergo, the need was recognized for greater interaction and coordination between uniformed and civilian personnel and their associated missions. To support the President’s Overseas Contingency Operations strategy, to institutionalize lessons learned from over a decade of conflict, and to ensure the overall workforce has been introduced to working in a deployed environment emphasizing full-immersion - theater specific training programs to prepare government personnel to operate as part of the DoD Civilian Expeditionary Workforce.

Department of Defense Directive (DoDD) 1404.10, published on January 23, 2009, established to integrate civilian resources into the total workforce, focusing on contingencies, forward deployment, and emergency response.

C.3 Scope The Whole of Government Training Support Services and Deployment Program spans all Overseas Contingency Operations, Overseas Support Operations, and Domestic Support Operations. It covers the various dimensions of training and support across five key environments:

• Relevant/current situational training for both the civilian and military member, with Reach-back and/or Reach-forward capabilities while deployed.

• Pre- Deployment / Deployment, Redeployment / Reintegration and Sustainment Support.

• Training Support [administrative, medical, logistical, IT, and Equipment Procurement]

• Rapid Emerging Technology Support [Prototyping, Testing, Simulation, Evaluation].

• Asymmetric / Irregular Threat Support.

The breadth of training and support may range from individual civilian/military personnel and supervisors to their families, their agencies, and other supporting entities. Depth of training may range from introductory to intermediate and advanced. The training and support environment may range from informal to formal and include classroom instruction, on-line instruction, practical exercise, and full-immersion collective training. Continual training support assessment and analysis is considered integral to successful implementation. Location of training may be directed by the Government, unless otherwise specified in the individual task order. Location is dependent upon requirements and resources needed and may be on a military base, a government owned or contracted facility or a non-governmental facility and may be CONUS or OCONUS.

The primary locations for training will be the Camp Atterbury and Muscatatuck Urban Training Center, both Indiana Army National Guard training sites.

The Government intends for this IDIQ to cover the following five primary and three supporting task areas listed below across the five key environments listed above:

Primary Task Areas

• Task 1: Design/Build Curricula/Courses/Programs

• Task 2: Deliver/Execute Curricula/Courses/Programs

• Task 3: Assess/Analyze/Evaluate Curricula/Courses/Programs

• Task 4: Modify Curricula/Courses/Programs

• Task 5: Deployment/Redeployment Planning/Operations/Management Supporting Task Areas

• Task 6: Program Management Process

• Task 7: Organizational Support

• Task 8: Task Order Management The Government may issue a TO for an aggregate of tasks across all five Primary Task Areas (as in the case of a new course/program), of partial Task Areas (as in Task Area 2 through Task Area 4 for a repeated course) or as a single Task Area (as in Task Area 5 to deploy personnel or Task Area 4 to modify an existing course/program). Supporting tasks are inherent to each TO.

All tasks and subtasks are to be conducted IAW the provisions of the individual task order.

In accordance with Government guidance and Task Order provisions, Contractor shall fulfill requirements across five primary and three supporting Task Areas of work. Contractor shall provide necessary development, management, and execution tasks necessary to meet the needs as outlined in the task orders. If advantageous to the Government, Government may elect to provide, supplement, augment or replace components of support as the program develops over various task orders.

C.3.1. PRIMARY TASK AREA 1: DESIGN/BUILD

CURRICULA/COURSES/PROGRAMS.

Contractor shall create and develop Whole of Government training and deployment programs.

This task includes the subtasks provided below.

Background - Comprehensive and integrated programs for training the Whole of Government are often fractured, not mature, and lack holistic integration. Analyzing existing training and development programs focused on aspects of the Whole of Government will provide a basis of reference and a developmental foundation that will bring efficiency and efficacy to the design and development of courses and programs.

Course/Program design means to collaborate with Government to identify program goals and create required learning objectives, training metrics, program components and other features necessary to meet course/program goals and objectives.

Course/Program build means to construct a deliverable training course or program that provides, coordinates, and integrates those resources and components necessary to successfully deliver individual and organizational education, training and deployment capabilities.

C.3.1.1 The Contractor shall survey, identify and analyze all existing programs such as those available through the United States Institute of Peace (USIP), Foreign Service Institute (FSI), National Defense University, Naval Post Graduate School, specialized providers and Government and non-Government subject matter experts, etc, that could contribute to effective WGTSSDPs. In this process, the contractor shall demonstrate that they have performed adequate research on previous related programs and shall identify how these programs can provide cost and technical efficiencies to new task order requirements.

C.3.1.2 Using Government provided intent, Contractor shall design a new course/program or re-design existing course/program and create and maintain training plans. Training programs could be provided in a variety of different methods to include the following: On-line distance learning, in-house residence training, best practices guides, presentations by specialized providers, Government and non-Government subject matter experts, and other methods.

C.3.1.3 Contractor shall build a complete course/program capable of being deployed and operable at remote sites as designated in task orders.

C.3.1.4 The Contractor shall create and/or provide training products (e.g., CD/DVDs, computer-based training, hand-outs, etc.) as required.

C.3.2 PRIMARY TASK AREA 2: DELIVER/EXECUTE

CURRICULA/COURSES/PROGRAMS

Contractor shall support the training requirements of the Government and successfully deliver and execute WGTSSDP training and deployment programs. This task includes the subtasks provided below.

Training Curricula/Course/Program Delivery is the process of arranging and coordinating administrative, management, logistical, training and all other support necessary to execute a course/program. It includes delivery of all aspects of training/program support, training documentation, and management of participant registration, SME scheduling, and delivery of all administrative/logistical support necessary to execute a training/program.

Training Curricula/Course/Program Execution is the process of providing a planned and coordinated program, course, curriculum, subject or routine of instruction in professional, technical, administrative, or other fields. It is specifically designed to improve individual and organizational performance; assist in achieving the agency's mission and performance goals; and to make personnel and organizations proficient with specialized instruction and practice. This is a process that melds human and materiel resources together in order to perform assigned strategic, operational, and tactical missions associated with Whole of Government programs.

Training/program execution consists of individual and collective training across initial entry orientation training, annual proficiency training, advanced technical and operational training, professional training and other programs associated with Whole of Government missions.

C.3.2.1 The Contractor shall assist the Government in the management of enrollment and processing of participants in WGTSSDPs

C.3.2.2 The Contractor shall provide all support personnel including subject matter experts, role players, and other support personnel necessary to conduct WGTSSDPs. It is the Contractor’s responsibility to provide highly trained and qualified support personnel. Additionally, the Contractor shall ensure that all contractor employees are properly vetted for required security requirements.

C.3.2.3 The Contractor shall provide transportation and logistical support for contractor employees and, where necessary, Government and non-Government subject matter experts, specialized providers, and students.

C.3.2.4 The Contractor shall coordinate with the Government to ensure there is adequate participation of military personnel and equipment in support of training outlined in this performance work statement.

C.3.2.5 The Contractor shall provide, conduct and evaluate individual and collective training IAW applicable WGTSSDP guidance. This subtask includes consideration and synchronization of associated military training where used to complement / integrate civilian training. The Contractor shall support leadership, professional, and situational training through vignettes, simulation training, judgment, staff training exercises, leader development programs, and professional development programs in all phases to include preparations, execution, and after action review (AAR) development. Aspects of the training function includes, the following:

training readiness; training to established pre-mobilization requirements and levels; the process, conduct of training operations and assurance of training to standards to meet Contingency Operations (CONOPS); the development and execution of plans, programs and efficacy of post-mobilization training; the provisioning and supervision of training and training support to accommodate prescribed pre-mobilization objectives; supporting implementation and training integration for military units (i.e. Provincial Reconstruction Teams); supporting management for training aids, devices, simulators, simulations (Training Aids, Devices, Simulators, and Simulations (TADSS)), training support center, visual information, ranges and training land, training ammunition, formal service schools; distance learning, and other programs. The standard for this subtask will be identified in subsequent task orders.

C.3.3 PRIMARY TASK AREA 3: ASSESS/ANALYZE/EVALUATE

CURRICULA/COURSES/PROGRAMS

Contractor shall provide continuous course/program assessment and review, and recommend changes to the Government.

Background The global environment in which personnel will be deployed is often chaotic, uncertain, and changing daily. Assess/Analyze/Review means to develop and implement a process of continual review and analysis of training/programs to ensure training/program relevancy and efficacy.

Feedback and analysis will generate recommendations for training and deployment program change. A continuous feedback process linking deployed personnel, SME support, and training/program development is necessary to provide support to deployed personnel as well as program development.

C.3.3.1 Contractor shall develop and operate a reach-back/reach-forward knowledge integration system linking deployed personnel with appropriate SMEs and WGTSSDP.

C.3.3.2 Contractor shall provide a comprehensive review that includes feedback from all appropriate sources to include students, subject matter experts, participants in each of the four primary task areas course/program phases and any other office or agency as designated by the Government. This task may require the Contractor to travel to OCONUS sites such as theatres of conflict, and support to observe effectiveness of training in contingency operations.

C.3.3.3 Contractor shall provide an in-depth analysis of feedback and all aspects of each course or program to include evaluation of individual and collective skills training including leadership development. Deliverables for this task could include, but not be limited to white papers, formal presentations, and informal presentations.

C.3.3.4 Contractor shall provide recommendations for improvement in WGTSSDPs terms of critical and essential change.

C.3.3.5 The Contractor shall support the analytic activities of the Government and support Knowledge Management/Integration requirements and capabilities

C.3.4 PRIMARY TASK AREA 4: MODIFY CURRICULA/COURSES/ PROGRAMS

Contractor shall create and support necessary changes to WGTSSDP training and deployment programs.

Background Maintaining relevancy and efficacy of WGTSSDP is imperative to ensure deploying personnel are fully prepared for their assigned missions and tasks. Constant change in the operational environment dictates rapid integration of feedback and analysis through course/program modification.

Modify Curricula/Courses/Programs means to implement change recommendations from C.3.3 or other Government instruction.

C.3.4.1 Contractor shall evaluate recommendations from tasks described in paragraph C.3.3 above and other Government guidance and design/develop changes to this curricula to assist in curricula customization and provide updates to ensure ongoing training remains relevant and current with mission requirements.

C.3.5 PRIMARY TASK AREA 5: DEPLOYMENT/REDEPLOYMENT PLANNING,

OPERATIONS AND MANAGEMENT

The Contractor shall provide support in the areas of deployment/redeployment planning, coordination and execution.

Background. The deployment/redeployment of civilians is a complex and evolving process.

Deployment usually occurs at an installation (i.e. Camp Atterbury) capable of accomplishing the various personnel readiness and movement requirements.

Deployment/Redeployment support means the Contractor will: (a) perform those components of the deployment/redeployment process that are not accomplished by the deployment/redeployment installation, and (b) coordinate those components of the deployment/redeployment process that are accomplished by the deployment/redeployment installation. The overall intent is that the Contractor is responsible for the integration of both (a) and (b) above to provide a seamless deployment/redeployment process.

C.3.5.1 The Contractor shall investigate, analyze, evaluate and report recommendations on how to streamline the deployment/redeployment processes leading to reduced time requirements for deployment/redeployment.

C.3.5.2 The Contractor shall coordinate with the deployment/redeployment processing center and shall plan, schedule, and execute any deployment/redeployment process training required by the Government that is deemed outside the capability of the deployment/redeployment processing center.

C.3.5.3 The Contractor shall create and provide to the Government all deployment/redeployment training records, both individual (and agency as required) that are in addition to the deployment/redeployment processing center recordkeeping.

C.3.6 SUPPORTING TASK AREA 6: PROGRAM MANAGEMENT PROCESS

The Contractor shall support the program management requirements of the Government.

Background

Program Management Process support means to support the management, planning, programming, execution and review and analysis, program resource allocation and budgeting, and management of program resources.

C.3.6.1 The Contractor shall assist the Government in developing priorities for programming and allocating training resources IAW applicable regulations and/or command guidance to support WGTSSDPs.

C.3.6.2 The Contractor shall provide ongoing analyses and utilize available data to successfully execute the plans that were developed for and support the implementation of various WGTSSDPs. The Contractor shall provide for informal and/or formal student/participant comments throughout each program/course period. May include daily comment period, suggestion box, final course After Action Review, on-line feedback processes, etc.

C.3.6.3 The Contractor shall provide budgetary planning support to the Government during the creation, revision and dissemination of budgetary guidance.

C.3.6.4 The Contractor shall provide administrative and program management support that assists the Government’s goals of optimizing its management process in terms of efficiency, effectiveness, and utility.

C.3.6.5 The Contractor shall assist the Government with respect to developing criteria, policy, oversight, and training evaluations.

C.3.6.6 The Contractor shall support and assist the management of training events and calendars.

C.3.6.7 The Contractor shall provide management support to the Government of training center resources. This will include assistance in developing priorities for programming, procurement and training center resource allocations.

C.3.6.8 The Contractor shall assist the Government in developing standard operating procedures related to WGTSSDP operations.

C.3.6.9 The Contractor shall provide information technology support services to the Government including data management and routinely reviewing/monitoring security measures to ensure appropriate protection level based on current threat or future threat.

C.3.7 SUPPORTING TASK AREA 7: ORGANIZATIONAL SUPPORT

The Contractor shall support the organizational responsibilities of the WGTSSDP.

Organizational support under this task includes the subtasks listed below.

Background Organizational Support means providing general staff support, assistance, advice, analysis and recommendations to assist in integrating and managing the WGTSSDP. This involves providing functional and technical support related to program and office management, and logistics support performance and monitoring.

C.3.7.1 The Contractor shall provide administrative assistance and project/office management support.

C.3.7.2 The Contractor shall assist the Government in conducting research, analysis and development of Government personnel staffing requirements related to WGTSSDP.

C.3.7.3 The Contractor shall assist the government in monitoring, reviewing and evaluating the performance and status of Government logistical and other support requirements related to

WGTSSDP.

C.3.7.4 Contractor shall assist the Government in the development of WGTSSDP training policies and regulations.

C.3.7.5 The Contractor shall conduct tours of facilities, demonstrate models, and operate a visitor’s bureau during scheduled exercises or periods of high visibility.

C.3.7.6 The Contractor shall attend training conferences and meetings in accordance with (IAW) applicable task order guidance.

C.3.7.7 The Contractor shall coordinate input for and provide support to various Government Assessment teams and offices

C.3.8 SUPPORTING TASK AREA 8: TASK ORDER MANAGEMENT

Task Order Management means for all TOs, to successfully manage the technical approach, organizational resources and implement management controls employed to meet the price, performance and schedule requirements throughout the execution of the TO.

C.3.8.1 The Contractor shall develop, implement, and maintain TO management controls.

TECHNICAL EXHIBIT 1

C4. PERFORMANCE REQUIREMENTS SUMMARY (PRS)

Deliverable/Tasks Performance Standard Acceptable Quality Levels (AQL) Method Used/Frequency By Whom C.3.1.2. Contractor shall design a new course/program or re-design existing course/program and create and maintain training plans.

Training/program plans are IAW Government guidance and applicable regulations and on time with established suspense.

Ninety-five percent (95%) of all training plans shall be accurate and complete, in full accordance with all current regulations and doctrine, and in full accordance with the requirements set by the Government.

Review of all training course/program documents / 100% by the COR

C.3.1.3 Contractor shall build a complete course/program capable of being deployed and operable at remote sites as designated in task orders.

Course/programs can be conducted at remote sites with no degradation of the training objectives and services.

One hundred percent (100%) of all training course/programs shall be successfully conducted or implemented at remote sites

Review of all training course/program documents / 100% by the COR

C.3.2.1 The Contractor shall assist the Government in the management of enrollment and processing of participants in WGTSSDPs

Handling of enrollment shall be within the time requirements set forth in subsequent task orders.

Participant’s enrollment packets data are ninety-nine percent (99%) accurate and error free.

Interviews of participants and, reviews of enrollment packets / Periodic by the COR

C.3.3.2 Contractor shall provide a comprehensive review that includes feedback from all appropriate sources to include, students, subject matter experts, participants in each course/program, and

Survey informally (Students, Instructors, and SMEs) throughout the conduct of each course. Conduct a formal written survey the last day of each course

One hundred percent (100%) of all Students, and Participants are surveyed.

Final written surveys provided to the COR within 5 days of course completion.

Review of surveys upon receipt / Periodic by the COR

Deliverable/Tasks Performance Standard Acceptable Quality Levels (AQL) Method Used/Frequency By Whom any other office or agency as designated by the Government.

C.3.3.3 Contractor shall provide an in-depth analysis of feedback and all aspects of each course or program to include evaluation of individual and collective skills training including leadership development.

Deliverables for this task could include, white papers, and formal presentations.

Reports, briefings and presentations will include metrics, demographics and lessons learned.

Deliverables must be easy to read, clear and logically presented, free of grammatical errors/typos, and should be concise and generally in compliance with AR 25-50.

Review of each document or deliverable upon receipt by the COR

C.3.3.4 Contractor shall provide recommendations for improvement in WGTSSDPs terms of critical and essential change.

Recommendations for improvements are provided timely to resolve shortcomings, and at the completion of the Program.

Shortcomings will be addressed daily for immediate resolution.

Review of participant surveys upon receipt / Random by the COR

C.3.5.3 The Contractor shall provide to the Government all deployment / redeployment training records.

Deployment / redeployment training records within 30 days of completion

Ninety-eight percent (98%) of files/records shall be IAW prescribed regulations and local SOPs complete and error free.

Review of records and files / Periodic / random by the COR

C.3.6.6 The Contractor shall support and assist the management of training events and calendars.

Contractor will synchronize such process and activities with the Installation Staff to ensure required resources are in place to conduct

No course / program fails to conduct training or provide services due to Installation conflicts

Review of training courses and programs / Random by the COR

C.3.7.1 The Contractor shall provide administrative assistance and project/office management support.

Contractor shall appoint a Program Manager / APM, to fully integrate into organization’s management process

PM / APM will attend Installation staff meetings.

Random inspection by the COR

C.3.7.4 Contractor shall assist the Government in the development of WGTSSDP training policies.

Assist in the research, layout, development, and update of training policies IAW the provisions of the individual task order, and compliant with AR 25-50.

Ninety-five percent (95%) of the training policies shall be on time, and accepted as accurate and complete by the Government.

Review of each document or deliverable upon receipt by the COR

Identification of contractor employees, para 7.11

Contract employees have required badges displayed and identify themselves as contractors

One hundred percent (100%) of Contract employees have been issued a security badge and are compliant.

Random inspection by the COR

Travel Requirements, para 7.5.2 Travel requests are submitted to the Contracting Officer prior to occurrence.

Travel requests are on time, accurate, complete and IAW JTR one hundred percent (100%) of the time

Random inspection by the COR

C.4.1. This PWS conveys the basic requirements, performance standards and assessment measures that will apply to all Task Orders. Performance standards, when stated in the PWS, provide a general basis for measuring the performance of each requirement.

C.4.2. The contractor shall perform in accordance with the requirements of this PWS and the requirements of each individual Task Order. The service requirements are summarized into performance objectives. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement when applicable. Additional specific PRS factors may be defined in the individual Task Orders.

C.4.3. Government remedies. The Contracting Officer shall follow the requirements of FAR 52.246-4, Inspection of Services – Fixed-Price (AUG 1996) as applicable for contractor’s failure to correct non-conforming services. In the event that services fail to conform to contract requirements and cannot be remedied by re-performance, the Government reserves the right to reduce the contract price to reflect the reduced value of the non-conforming services. The Government will notify the contractor of weaknesses or discrepancies as they become apparent.

The first notification will be to attempt to obtain re-performance if possible. Deficiencies that exceed the PRS acceptable levels will be issued on a Contract Discrepancy Report, DD Form 2772.

C5. GOVERNMENT FURNISHED PROPERTY AND SERVICES

C.5.1. If applicable, the contractor employees will be provided with adequate facilities at a location specified in the Task Order; including complete workstation and chair, computer, telephone, expendable supplies, computer hardware and software (and support), internet/intranet/Local Area Network (LAN) (and support) and use of a fax machine, copier and printer, mail service and postage. All Government furnished supplies and equipment shall be for official use only by “on-site” contractor employees.

C.5.2. The contractor employees and Government representative shall conduct an inventory of all Government furnished equipment within ten days of commencement of services. The contractor shall sign a receipt for all furnished equipment. The contractor and Government representative shall determine the working condition of all equipment. The Government will replace and/or repair any item not in working order.

C.5.3. Physical Security. The contractor shall be responsible for safeguarding all Government property provided for contractor use. At the end of each work period all Government facilities, equipment and materials shall be secured. All materials shall be returned to the Contracting Officer’s Representative upon request or at the end of the contract or Task Order period of performance.

C.5.4. Removal of contractor employees. All personnel employed by the contractor in the performance of this contract and all representatives of the contractor entering the government installation shall abide by all security regulations of the installation and shall be subject to such checks as may be deemed necessary. The government reserves the right to direct the removal of an employee for misconduct, security reasons, or overt evidence of communicable disease.

Removal of contractor employees for reasons stated above does not relieve the contractor from responsibility for total performance of this contract.

C6. KEY PERSONNEL

C.6.1. The Contractor shall appoint a Program Manager and an Assistant Program Manager, who shall be the contractor’s authorized contact point with the Contracting Officers Representative (COR) and the supervisor for contractor employees assigned to this contract. Where numerous contractor employees are performing at a single location, the contractor may choose to appoint a Task Order specific Program Manager. Changes to these Key Personnel shall be provided in writing to the PCO.

C.6.2. The Program Manager or Assistant Program Manager(s) shall be available during normal operating hours within 2 hours of notification to discuss emergency issues.

C.6.3. Removal of Personnel. The Contracting Officer may require the contractor to remove from the job those employees who endanger persons or property; those who manufacture, distribute, dispense, possess or use controlled substances at the worksite (52.223-6, Drug-Free

Workplace); and those whose continued employment under this contract is inconsistent with the interest of installation security.

C.6.3.1. The Government will not supervise contractor employees. The contractor has sole responsibility to supervise, remove, replace, discipline or approve leave for its employees. In the event that Key Personnel is removed or replaced, the contractor shall notify the KO whenever changes are proposed.

C.6.4. Employment and staffing difficulties shall not be justification for the contractor’s failure to meet established schedules. If such difficulties impair performance, the contractor may be subject to default.

C.6.5. Key Personnel substitutions will not normally be permitted unless such substitutions are necessitated by an individual’s sudden illness, death, termination of employment, changed work requirements or substandard employee performance. All proposed substitutions of key personnel shall be submitted in writing to the KO at least 15 days prior to the substitution (120 days if security clearances are needed).

C.6.5.1. In the event a requirement to increase the level of effort occurs, the contractor shall submit a written request along with supporting documentation to add employees to the labor category specified under the Task Order. Contractors shall submit any requests to increase levels of effort a minimum of 15 days prior to the expected action to take place. Exceptions to this timeline may be granted by the KO at his or her sole discretion.

C7. GENERAL INFORMATION

C.7.1. Task Order Quote Requirements. (see Section H of RFP) The issuance of a Task Order Request for Quote (TORFQ) does not obligate the Government to issue a Task Order under this contract. The TORFQ shall not authorize the contractor to perform any work prior to receipt of award. The contractor is not authorized to begin performance prior to the issuance of the Task Order or other proper notice provided by the KO.

C.7.2. Place of Performance. The state, city and county of performance will be identified in the Task Order.

C.7.3. Requirements for this contract include work in Government facilities, off-site locations and telecommuting, which will be specified in each Task Order. Employees who do not work in a Government office setting shall be responsible to supply everything necessary to accomplish the work at no additional cost to the Government, unless the Task Order specifically authorizes reimbursement.

C.7.4. Travel Requirements. Contractor employees may be required to travel to various locations within the Continental United States and Overseas (to include locations where Contingency Operations are taking place) in performance of Task Order services. Estimated travel requirements will be included in the RFQ’s for each new task whenever possible.

C.7.4.1. The likelihood of travel for some tasks is moderate to high, sometimes with short notice.

The contractor shall be able to accommodate and respond to short notice travel requirements.

Short notice will normally be approximately 24 hours’ notice. Normal notice is considered not less than three business days. Estimated travel requirements will be included in the Task Order.

C.7.4.2. Travel costs shall be reimbursed utilizing the Joint Travel Regulations as applicable from FAR 31.205-46 for locality per diem rates. All travel requires COR recommendation for approval and authorization by the KO prior to travel arrangements being made. Actual modes of transportation and costs shall be agreed to in advance and reimbursed on a cost basis upon receipt of the invoice in Wide Area Work Flow and all receipts turned in to the appropriate Government official.

C.7.4.2.1 The contractor may be required to travel to off-site training locations and to ship training aids to these locations in the performance of this contract. The cost of shipping training aids shall be borne by the Government. The contractor will be reimbursed for the costs of shipping training aids in accordance with the JTR and limitation of funds in this contract.

C.7.4.3. Employee’s salaries, benefits, etc., during the period of travel shall be the contractor’s responsibility except as follows:

C.7.4.3.1 Non-exempt employees will be paid for actual travel time in accordance with Department of Labor (DOL) requirements and using the same criteria as for Government personnel traveling under the same circumstances.

C.7.4.3.2 Reimbursement for travel expenses:

• Contractor will be reimbursed for travel and per diem expenses as specifically authorized in the Task Order. Charges cannot exceed those stipulated in the Joint Travel Regulations, unless documented by conditions listed in FAR 31.205-46, Travel Costs.

• Limits on travel rates for food and lodging are determined in accordance with Joint

Travel Regulations.

C.7.4.3.3 When the Task Order authorizes a claim for mileage, the contractor shall develop and maintain a mileage log. The log shall include at a minimum the contractor’s name, date, start and stop mileage and destination. This log shall be submitted with the monthly invoice.

C.7.5 Reimbursable Expenses. When allowed by the Task Order, reimbursable expenses shall be paid by the Government with applicable receipts. Estimates for reimbursable expenses will be included in the Task Order Request. No G&A or profit will be paid on these actual costs. If authorized in an Order, the Contractor will be reimbursed the bare cost of travel and ODCs plus the handling amounts. Travel will be as specified in individual orders and will be specifically authorized in writing in the Order to be reimbursed. Travel costs shall be reimbursed in accordance with the Federal Travel regulations (FTR) for civilian agency work, and the Joint

Travel Regulations (JTR) for military agency work. Handling rates shall not be applied to travel costs. No fee/profit will be allowed on travel or per diem.

C.7.6 Contractor Manpower Reporting Application (CMRA): The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the National Guard Bureau via a secure data collection site.

C.7.6.1 The contractor shall completely fill in all required data fields using the following web address: http://www.ecmra.mil/. Reporting inputs shall be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2013. Contractors may direct questions to the help desk at http://www.ecmra.mil.

C.7.8 The Government reserves the right to include the requirement of services during a crisis after award of a Task Order if deemed in the Government’s best interest. In the event of a declared National Emergency, the Contracting Officer may be required to stop work on this contract for security reasons. The contractor shall ensure the Contracting Officer and COR has a current “Off Duty” contact name and telephone number at all times to facilitate notification.

C.7.8.1 The contractor shall also identify essential personnel via a roster submitted to the Contracting Officer and COR.

C.7.9 Contractor Employee Qualifications. To be identified in specific Task Order requirement Performance Work Statement (PWS). The contractor is responsible to provide a fully qualified work force. The contractor shall employ and utilize only experienced, responsible and capable persons in the performance of work under this contract. All employees must be citizens of the United States (or authorized aliens) and shall be able to furnish proof of citizenship if asked to do so by the Contracting Officer.

C.7.10 Identification of Contractor Employees: When contractor employees are working on Government facilities or participating at Government meetings, they shall wear identification badges distinguishing themselves as such. The badges shall have the company name, employee name and the word “contractor” displayed. Contractor or Government issued badges are acceptable. The contractor shall perform no inherently Governmental functions, notwithstanding any other provisions in the PWS. Contractor employees shall identify themselves as a contractor in meetings, telephone conversations, all written communications (to include signature blocks on e-mail) and work situations so that their actions cannot be construed as acts of a Government official. The contractor shall take no action that binds the Government to a final decision or results in the exercise of Governmental discretion. When contractor employees are tasked to attend a Government meeting or conference, they shall identify themselves as employees of a contractor at the beginning of the meeting. The contractor may present Government approved briefings at the meeting and answer questions with pre-approved Government responses;

however, the contractor shall not become a de-facto Government representative in discussions.

http://www.ecmra.mil/ http://www.ecmra.mil/

C.7.10.1 Retrieving Identification Media. The contractor shall retrieve all identification media (including vehicle passes) from their employees who depart for any reason. All identification media shall be returned to the KO within 14 days of departure.

C.7.11 Security Requirements. The contractor shall comply with the security requirements as stated in this contract. The provisions for DoD 5220.22-M, National Industrial Security Program (NISPOM) shall apply to this contract. The contractor shall ensure that employees adhere to all MAJCOM, NGB and local security regulations and directives.

C.7.11.1 Security Clearances: Contract employees who have access to classified information, Local Area Network (LAN) or controlled/restricted areas require a National Agency Check (NAC) and some will subsequently require a Secret security clearance. Submission of Standard Form 86 by the Requesting Official shall be accomplished within 5 calendar days of Task Order award or hiring of new employees.

C.7.11.2 HSPD-12 Background Investigation Requirements: The contractor ensure Common Access Cards (CACs) are obtained by all contract or subcontract personnel assigned to work on the Government site and by personnel requiring access to a DoD network (and other eligible populations as specified in DTM-08-003 Attachment 3, paragraph 3a.) are required to, at a minimum, have received a favorable FBI fingerprint check and must have submitted to the Office of Personnel Management (OPM) a National Agency Check with Inquiries (NACI) or equivalent/higher investigation. It is the responsibility of the contractor to ensure that all employees requiring an initial background investigation complete a Personnel Security Investigation Portal (PSIP) form at attachment (TBD), at the earliest possible date and that this form is forwarded to the COR immediately. The COR will review the form for completeness and accuracy and forward to the NGB Personnel Security manager who will initiate the investigation process via the PSIP. Contractor personnel will then receive two e-mail messages;

the first will confirm that the request has been received by the Office of Personnel Management, and the second will provide instructions for the completion of the appropriate form via the Electronic Questionnaires for Investigations Processing (e-QIP) system. Upon completion of the e-QIP questionnaire and submittal of all required documents, including fingerprint card to the security manager, the BI will be initiated. The contractor shall ensure all instructions regarding background investigation processing, including those provided verbally, by e-mail or via a Government system are complied with immediately. The contractor is cautioned that the entire process from submittal of the PSIP form to return of the FBI fingerprint check may routinely take from 2-6 weeks and shall factor this lead time into its hiring/placement process. The contractor shall make all reasonable efforts to ensure that contractor employees meet CAC eligibility standards upon assignment to the contract and shall be held responsible for delays, failure to meet performance requirements or decreases in efficiency in accordance with the applicable inspection clause.

C.7.11.3 Trusted Associate Sponsorship System (TASS): The contractor is responsible for processing applications for Common Access Cards (CAC) for every contractor employee who deploys with the military force OR who has need to access any government computer network in accordance with FAR 52.204-9, "Personal Identity Verification of Contractor Personnel."

C.7.11.3.1 The contractor is responsible for managing requests for new or renewal CAC cards in sufficient time to ensure that all contractor employees have them when needed to perform work under this contract. The norm is at least ten calendar days advance notice to the Trusted Agent (TA), unless there are extenuating circumstances approved by the Contracting Officer's Representative (COR) or Contracting Officer.

C.7.11.3.2 The contractor shall obtain an Army Knowledge Online (AKO) email address for each applicant, including subcontractors, who may be deployed or require logical access to a government computer network. This can be done by going to: http://www.us.army.mil and register as an "Army Guest," with the sponsor being the COR or a COR designated individual if the COR is ineligible to Serve as an AKO Sponsor. Note: If an employee of a contractor loses the Privilege to access AKO, they lose the ability to renew their CAC. Therefore it is critical that contractor employees maintain their AKO accounts.

C.7.11.3.3 It is recommend that a "Corporate Facility Security Officer" (FSO) be designated to serve as your firm's single point of contact for Background Investigation (BI), the TASS application process and other CAC…